The most professional auto repair experience and the service was beyond expectations. Although I live in North Idaho. Taking my Saab to these guys in Seattle was worth the time, money, and effort. Rob, Craig, and their team are true specialist with integrity and equitable pricing for the services they provide.
I’m so fortunate to have found Scanwest. They’ve serviced the two Saabs that I’ve owned for 30 years and are now servicing our BMW X5 now that they also service other makes as well. All the staff - Rob the owner, mechanics, and service staff are all top-notch, and I challenge anyone to find a better auto repair shop with such honest and likable guys. Don’t hesitate to book a repair with them.
I Absolutely love these guys! I feel so taken care of and know that I’m gonna get a fabulous job at a great price. I can’t imagine going anywhere else. Thanks ScanWest
My gf was having issues with her transmission slipping in her 2012 Subaru Impreza. I did some quick research and found the valve body in the transmission is a common failure for Subaru CVT transmission so much so that there is a 10 year 100,000 mile warranty issued from Subaru. I call Subaru of NA and they said it needed to be diagnosed. I brought the car to scan west based on the reviews just to confirm. I asked if they had the proper Subaru software to perform the diagnosis and they said yes. When we went to get the car we were told all they did was drain the transmission, found metal in the fluid, and said it needed a new transmission. I ended up then taking it to a Subaru dealer ship who confirmed it was the valve body failure so I could move forward with the warranty claim. It didn’t cost much for the inspection from scan west but I’m disappointed based on their reviews and their self proclaimed expertise in subarus that they couldn’t even diagnose a very simple common failure and recommend I spend thousands of dollars relaxing a transmission instead of the much cheaper valve body replacement. I think these guys will be good if you know what repair you need to have done. But if you need something diagnosed just better to take it to the dealer. Never thought I’d say that but it seems to be the case. Judging from the amount of Saab’s in the shop compared to subarus I’d say these guys seem more like Saab experts than Subaru anyway. Ymmv.
Took my new (to me) 900 convertible in for an oil change after some Instagram friends I found through #saab900 referred me here. Awesome experience, they were extraordinarily professional and listed exactly what was next to maintain on my car before I take a big road trip. They also had maintenance records from my car from the previous owner, even better.I could tell the other customers were regulars and boy were they ever swamped with business.Thank you, guys! See you soon! 💛
Great customer service. Ive been to this place quite a few times. Every time I go Im always pleased with the service. They get you in and out. Id definitely recommend this place if youre having any car problems
Great team here, YAY!! Thank you Rob and company. and now permanent home for my Mazda CX-5. Had an emergency with my rear brakes. I showed up panicked, they took it in, gave me a loaner and I was back on the road the next day. Friendly. Efficient, knowledgeable.Eudora, Seattle May 2021
These guys are the real deal-- took my Saabs there for years. Ive since switched to BMWs and had a really weird problem with my X5 that they stuck with until they found the problem-- rodent damage! The kind of problem that could bankrupt you with diagnostic labor and experimental parts being replaced, but instead they totally undercharged me for the time spent and ultimately got it fixed with no parts replaced! This was the kind of problem where you really have the trust the shop and they really came through. Rob and team are awesome-- customer for life here!
Bought my 1998 Saab 900 turbo which had leaks, engine issues and I also crashed it they transformed my car from looking like something that youd find for like 300 dollars on Craigslist into my glorious Saab 900 that I have today.I would recommend them to anyone who owns a Saab. They do high quality work, got my car back better than when I first bought it.(I opted not to have the bumper repainted)
Great place to take care of your SAAB!
I have dealt with Rob and his staff twice since I have gotten my daughters 2004 Saab Arc convertible . In both incidents Rob has been a wealth of knowledge and willing to help out in any way he can to get the job done ! I recommend Scan West to anyone who owns a Saab or foreign vehicle that Scan West services for professional and quality of service.I live in Auburn and will drive 45 min north toSee Rob and his crew when I need qualitySaab care . Thanks RobTim satisfied customer
This is my third Saab. Always a great experience with Scanwest. They take exceptional care of you and your vehicle. Even though my service includes a ferry ride, I wouldnt take it anywhere else. Thanks to Rob and company.
Knowledgeable shop. Helpful. They did quality work for me. I will go back for other Saab repairs.
As always, service at Scanwest was courteous and efficient. I trust them to do all that is needed, but no more. I was quickly back on the road, with two very different issues taken care of promptly.
Great shop. Well worth driving up from Tacoma! They found a part for our Saab that no one else in the Seattle/Tacoma area could. Turned out my problem was mis-diagnosed by another shop. They found the real problem and didn’t charge me for the part I had asked them to order because it wasn’t needed. They got to my car and fixed it right away, the price for their work was very reasonable and they were friendly.
Craig went above and beyond to give me records of a car Im thinking of buying because their shop did most of the cars maintenance. He really helped me make sense of the cars history and gave me good advice on what I can expect from the car. Not something I have experienced before. 10 plus years in retail. I can tell you this place has good customer service. Thanks Craig!
I had a great experience working with the friendly efficient professionals at this shop. I also loved the Vintage Saab memorabilia in the office. Thanks again!
Tried out Scanwest for my 2012 Subaru Forester. Very professional and good quality of service. My only issue is I was quoted $589 and spent $705. Not a big deal more with tax taken out. Overall good place and reliable service.
Great people - clearly explained what they were doing and options for getting it done. I love their focus on quality and being so reasonable. They went the extra mile and got the job done on a tight deadline for me. Thank You!
I took my 2005 SAAB Aero 9-2X in for an oil change and to get a spare key cut. They also noticed that I had a partially burnt out headlight and fixed that too!The work was done quickly and the price was extremely reasonable. I communicated with three different people while I was there (two were mechanics) and they were all extremely friendly and helpful! This is my new go-to place, thank you!
I’ve been going to Scanwest for over 20 years. Saab’s and Subaru’s, they are always great to work with, honest, reasonable, informative. I trust them to take care of my cars, to only do what’s needed and explain my options. The owner Rob and his crew are all really nice people and if you have a Saab or other make they service don’t hesitate to bring you car there and know you’ll be treated right.
I have brought my cars to Scanwest for 20 years. I do not trust anyone else to service my cars. They are honest and work hard to not stress your budget with car repairs. Every time I’ve brought my car in, the team keeps me up to speed on any future repairs and costs they are seeing so I can plan. They are beyond realistic about when I need a service to happen versus if it could wait a little longer. Scanwest is family - I cannot say enough great things about the company!
Longtime customer. Very professional and well-run business, loaner cars ava which is very helpful at times. Recommended.
I love these guys. I have a low milage SAAB convertible and only take it to them. I dont think there is a better place to get your vehicle serviced. They are SAAB specialists and they are honest and up front with the best option for you.
The guys at scanwest were.extremly knowledgeable and proficient in what they do .i personally am a Swedish car enthusiast and you walk in that place and immediately you get the very strong feeling youre not the only one who absolutely loves these cars!!!they worked with me in exactly what was needed and within my budget of getting it Done.ive heard good things about them in the past.but now Im SOLD and will be returning as soon as i can to.justify the repairs
Great little shop. Has helped me out with a lot of issues I once had on my vehicle. Will most definitely be back!
I have been with Scanwest for years. I have had such a good experience that I asked if they would still be my mechanic even when I got a car that wasnt a Saab or Subaru. I completely trust them. Other shops have tried to swindle me because I was a woman and dont know much about cars. Scanwest has told me NOT to do some things because they werent needed yet. You will be very happy if you choose Scanwest!
Very experienced in Saab repair. They were professional and courteous, gave excellent estimates, and were practical about with work was necessary and which should be deferred. I will return.
Scanwest has the nicest and talented people. They recommend solid plans to keep my car sa running safely with reasonable pricing. My Saab has enjoyed their kindness and care for a very long time. Go to Scanwest for honest fantastic service. Plus they will give you a free pen.
ScanWest always provides the absolute best service for my Saab!
They fixed all of my problems in a timely manner. All of them were very friendly and made sure I knew what was wrong and what they were doing to fix it. All in all I am very pleased with the way my car drives now.
Very clean, safe distancing place for me to wait.
Always professional, always empathetic to the customers needs. Always recommended by me.
I take my Saab to Scanwest because they know Saabs. They do good work and use good parts at the going rate. I trust them.
I have been a customer of Scanwest’s for 19 years. Scanwest and its employees have always treated me fairly and professionally. They have always done excellent work for me, and the charges have always been extremely reasonable. I look for honest and fair people to do business with, and have never been disappointed with anyone there at Scanwest. I highly recommend Scanwest to anyone who is interested in quality work, fair pricing, and helpful and friendly people to work with.
I have an older, curmudgeon of a car, that I plan on driving until it dies or is no longer worth fixing, and the biggest decision is always whether or not it’s worth the money. Having a team that you can trust when you ask questions like, “is it going to strand me?” Or “will this really fix it?” Or “Would you let your daughter ride in my car with me? “ And having them answer honestly, “Well, you don’t need to do these other two things but you should definitely consider X“. I believe they are trustworthy, they take the time to explain things in a way that is easily understood, and they will work with you at whatever level of repair you are needing. They don’t try and oversell you for things that could be argued to be unnecessary routines. All of the work I have agreed to have them do, was done quickly, professionally and without any recurrence. I recommend them highly!
Great customer service, friendly staff that want to help you do what is right!
After dropping my wife off at the airport to go visit her mother I called Scanwest, the caretaker of our Saab 93. Could they get our car repaired (replace front brakes and a headlight) that same day or the next? Not only could they get the job scheduled in at 3 p.m. same day, they had most parts in stock. Great service at a reasonable price that got done in less than two hours on short notice. Theres a reason we come back here as needed.
If you are looking for an amazing shop with fantastic people, look no further than Scanwest. This review doesnt even do justice for the experiences Ive had with these guys. Rob, Craig and the rest of the team are Saab experts. Their combined knowledge of our beloved cars is astounding. These guys will do their best to make sure whatever problem you are having is remedied in the best possible way. They are hands down the best mechanic shop I have ever been to and will have my business for as long as possible. Even if you dont have a Saab they work on just about anything. Their expertise goes well beyond Saabs alone. However, if you do own one and need anything... And I mean anything done. These are your guys.
Was impressed to see, after having been away for 12 years, that many of the same staff here then are still here. That says volumes about the integrity and atmosphere in this shop. A happy mechanic will do a better job and, in my experience, this is the most trustworthy and competent shop i have ever dealt with (4 saabs over the years). They are also a major Subaru shop and also doing Volvo, BMW, Audi. Highly recommended.
Being a loyal SAAB owner ScanWest has been a great resource for keeping nt SAABS on the road.ScanWest does an honest job with information and repairs. Very professional along the way. The owner is part of the team and very friendly. THANK YOU ScanWest!
Moved back to Alaska where there is little to no Saab repair shops. I do most of my own work anyway, but broke my transmission on my 02 9-5 Aero wagon. Called these guys up and they helped me find a NEW transmission and had it freigted to Alaska. Prices where spot on where they should be.I have not had this type of help from a shop in a long time.Only negitive is that it sometimes took a while to get a response, but I am sure they are very busy and being up in Alaska, I understand being a lower priority. Still, despite that, 5 stars for sure
Scanwest is always a pleasure to work with. I’m from Alaska and have purchased multiple SAABs over the years in the lower 48. Scanwest Is always my preferred service center on the way back to Anchorage. Craig and his team are the best of the best! Fair pricing friendly faces and quick services. Highly recommend
Highly professional with a great personal touch. The work done on both my mini and outback resolved all issues I had. Thank you Rob for all the attention you gave us.
As usual Scanwest is there when you need them. Always able to understand just what is required and how to fix it with minimal cost. No extra stuff, only what you need at a great price. This is what true service is about!! Thank you again ;>) ML
ScanWest is always a professional group and take care of my SAAB like it was their own.
I was pleasantly surprised at the level of customer service and Saab expertise at Scanwest. The team was friendly and professional. Having just moved to Seattle, I was worried about finding a good repair shop for my Saab. I’m so happy I found Scanwest- they are nice people and their prices are fair. I took my car in for an oil service and to check out a rattling sound. Within four hours my car was serviced and the rattling noise was fixed. I’d definitely go back.
Friendly, helpful Saab and foreign car experts! You pay for quality service, excellent staff, patient and consistent mechanics. Scanwest can do Saab recall work!!
Super friendly staff, willing to help and very transparent about which fixes need to be done versus what to wait on. Great environment!
As always, Scanwest is friendly, informative and quick! They have my trust.
Outstanding service. And wonderful followup. Thank you!
Id been chasing a ghost in my 2002 Saab 9-3 when it decided to stall while driving down Greenwood Ave, directly across the street from ScanWest. After tinkering with it myself for a bit, the owner of ScanWest--Rob-- walked over to see what what was going on- within 15 minutes the problem was diagnosed, the direct ignition cassette was replaced, and I was out the door with a running Saab! They gave me a great price for the part and labor, and were very straight forward about the necessity(in this case, the lack thereof) of getting other potential issues fixed and their cost. Awesome service, great value, cant more highly recommend the shop.
Dropped car off and was ready the next day! My Saab had overheated and I needed other maintenance. Scanwest got it done quick and easy. Thanks!
Scanwest auto sport is a shop full of good, reliable people happy to help! Love the scanwest team. Thanks again!
We go to them for all our car services - they are terrific
I first heard of Scanwest nearly 20 years ago when I was building a performance SAAB. Scanwest was the US representative for Abbott Racing components at the time, and had earned their stellar reputation as the Saab USA Rally team. Their enthusiasm for my project was sincere and I learned a lot working with them remotely from New England. A decade later I move to the Seattle area and was delighted to continue to work with Scawest to maintain my Saab automobiles. 6 years ago I purchased a high mileage Saab with confidence seeing that every single service on the car was done by Scanwest. Now I literally drive a 27 year old, 260+ mile car thats been exclusively maintained by Scanwest its entire life. Theres never any guessing with Scanwest. The job is always done right.
The team at Scanwest really cares. All of my interactions over the past 20+ years have been 5 star. Great expertise! Personable! Fair! Always going the extra mile to keep my car running safely!
They were professional and thorough. I had been to two other repair shops who were clueless but still charged for telling me they didn’t know how to fix my auto. I had a great experience with people who actually knew what they were doing! Can’t say enough good about them
I had an excellent experience at Scanwest Autosport. I recently moved to Greenlake area and own a late model BMW that had multiple issues come up with it all at once. Albert, one of the service representatives at Scanwest, diagnosed all the issues and we came up with a prioritized plan to fix the issues over time so that I could stay within my budget. The customer service and quality of work done on the car was exemplary. Im happy I found a local, dependable, and competitively priced auto shop.
One of the few shops that still had the skills & equipment to fix my 91. (I did see some late 2000 cars in there)They were also able to fit me in on short notice. Thanks, guys! This place is a real find for us diehard Saab fans!
Fast, friendly, and fair. My go-to auto shop in Seattle.
If you own a Saab, you need to know Scanwest. Always very knowledge and professional service. Highly recommended.
I couldnt be more happy with the work that was done to the car. It runs great. All the guys I met were great, very professional and personable. You dont get that very often any more. You took great care of my car and me. I just want to thank everyone again. Well done!
Scanwest autosport reprogrammed the airbag and radio also did a ignition recall and repaired a faulty vacuum hose on my power brakes. They were fast and fair.i will definitly take my 93 Saab to their shop again. Thanks for the good work. John Jewell
There’s a reason we’ve owned SAABs since 1988; it’s called ScanWest Autosport!Everyone there is pleasant, Rob and his mechanics are skilled and work quickly in a super clean environment. I would never take my 1993 SAAB 900 anywhere else. Thanks ScanWest, you rock!
The staff here know Saab’s inside out and explain repairs well. They are friendly and accurate in their time and cost estimates.
Fantastic people. Room my Volvo in for an oil change, ans they did everything to accommodate my weird schedule. Very pleased.Thank you.
What a great surprise to find such helpful and knowledgeable mechanics right around the corner! I looked up Mechanics for Mini Cooper Near Me, and gave them a call from the list. I spoke to Seth on the phone who told me I could drop by anytime to have my headlight bulbs replaced, so I did. Rob helped me, and asked me -since my bulbs werent burnt out- if it could be something else? He would check and make sure it wasnt a foggy cover or maybe another issue. He replaced the bulbs, and asked me to give my opinion on the brightness. When we both agreed we saw no improvement, he ordered bulbs that were whiter output and told me theyd be in the next day. Before I left, he told off my oil, checked my coolant, and charged me nothing. When I came back the next day, they reset my oil service notification on my cars computer, switched out my headlight bulbs, and had me approve the difference - all within 10 minutes! I am so impressed, I will definitely be back for all my oil changes and any services I might need down the road. A huge thank you to the whole Scanwest team for all of their help!
This is an amazing auto repair business. I have been going to Scanwest for decades and would not go anywhere else. I want my Audi to go off warranty so I can take my Audi to them.
This crew is the real deal.
An awesome shop. I needed a very hard to find part for my 93 9000 CD Turbo and they found one in their spares and sold it to me for much cheaper than ordering one straight from Sweden. Friendly staff, a desire to help, and professional expertise. Will definitely be back.
I have 3 Saabs that my wife and I really enjoy. We reside in Spokane. With no reliable source for the technical aspects of Saab maintenance there, I brought one of our cars to Scanwest for repair. The shop is knowledgeable and accommodating. Craig and Albert are professional and pleasant to work with. Their loaner program is especially attractive to me. A 5 hour drive to the shop is not convenient but Scanwest takes a lot of the pain out of making the trip. Thank you!
Super friendly and didnt try to sell me any extra services which I appreciate. I will continue to take my 2008 Saab sportcombi there for services and repair.
Years of great work and friendly service
Great guys, great customer service, knowledgeable about Saab. I always enjoy coming by even if its for something small. I travel up from Tacoma. A long drive and a little expensive, but their work is worth it!
I have known the folks at Scanwest for years and have always got super helpful and friendly service. Their knowledgeable professionals have always been able to resolve any issues that I have had with my vehicles and they have always done such in an expedient and cost effective manner.As far as businesses go they are one of the most honest group of folks I have ever met:One time I forgot to get my change after I had a bunch of work done, to the tune of almost $100, I live 60 miles from their location and instead of them pocketing my money they actually called me up and asked what I wanted to do, we decided to put it on a credit for me.Love love love these guys and I recommend them all the time!!!
The guys here really know what they are doing. I would never take either of my Saab’s anywhere else! With Scanwest maintaining my Saab’s I know I can drive them anywhere with confidence.
I needed a side view mirror replaced and Scanwest Autosport had the mirror in stock and replaced it while I waited. The cost was much cheaper than buying it from an auto parts store and the service was impeccable!
Amazing service! I travel from 3 hours away to have my Saab’s taken care of by Scanwest.
Great place to go for repairs. Excellent customer service and super trustworthy. They’re no longer near my house but it’s always worth the commute. Highly recommended!!!
Arrived on their doorstep from out of town with a need to have my central windshield washer valve replaced. Took the car in immediately. Finished the repair in twenty minutes; including replacing clips on my hood blanket., out the door for $33 bucks. $13 of which was labor. Miraculous. Very friendly, took home one cool pen and two license plate frames for free. Made my day. Don’t hesitate if you have a problem with your Saab.
Always a great experience when I bring my car in to them. In this day and age, it is so refreshing to talk to professionals who know their stuff. They always take great care of my car, I get an honest evaluation and estimate and I never feel taken advantage of like at some shops.
Scanwest solves those esoteric Saab issues that no other shop in Seattle can, and they do so without breaking the bank. It helps that they are a true Saab specialist (all years, makes and models) as that’s the only brand they service.
Possibly the best mechanic shop experience I ever had. They called me promptly, had my car fixed in less than 24 hours, and spent a lot of time talking me through the various things it needed. I do some mechanical work myself and they were happy to tell me about the things that I could do myself, even if it meant I wouldnt be paying them to do it. Id go back here every time if possible.
I brought Scanwest an ‘85 Saab 900 Turbo that I rescued from a lot in Arkansas back in 2013. It sat around in central Missouri for six years, with various shops trying and failing to get it into drivable condition.After returning to Washington State, I turned it over to Rob and Craig and the rest of the people at Scanwest, and about three weeks later, it’s running like a dream. They put a ton of work in — they got the engine running great, they took care of a bunch of odds and ends ranging from replacing the entire headliner to fixing the power locks, and they installed a stereo I brought them so I could have CarPlay functionality in my 35-year-old car. The list is long, these are just a few highlights.Long story short, I now have a reliable and highly enjoyable daily driver, and I’ve been rescued from the fate of buying a boring Chevrolet Spark. They kept in contact with me every step of the way, letting me know what they were doing and why they were making the decisions they were making. And they clearly took pleasure and pride in getting the old girl back on the road.I hope I don’t have to see them often, but should the occasion arise that my car needs more work, I won’t take it anywhere else.
Ive been so impressed with Scanwest! They do great work, are honest and so communicative, would highly recommend.
Weve been customers for almost 15 years. Craig has always gone above and beyond to make sure were well taken care of. I dont think you can ever put a price on honesty and ethical business procedures. Theres a reason we still have our 81 900spg serviced 4 hours away. Thanks guys- heres to another 15!P.S big thanks for the window motor- well use it sparingly so it lasts forever!
500 mile engine rebuild check up and windshield washer motor replacement. The rebuilt engine is getting much better gas mileage than before, very happy with the service here!
Very knowledgeable, professional and friendly staff, I will definitely be bringing my car back to them for future service/maintenance work.
The guys at Scanwest Autosport were able to take care of my auto recall immediately and do and oil change for my special baby! One and only place to go to service your Saab, prices were spot on too! Russ was super nice and friendly. It was great to see so many Saab in one place 💕 #customerforlife
These guys are top notch professionals. That being said, I’m sad that when I brought them a used 9.3 for a new buyer inspection they recommended i buy it and now 2 years later I’ve spent nearly $7000 in repairs just to keep it running.
I can’t say enough good about this shop. They have been very helpful every time in the past 2 years. It’s quite a different experience from most other shops. Friendly, nice and knowledgeable staff. I never feel like I’m overpaying for repairs/service.
These guys are the best. If you still have a SAAB, this is the only place to go.
Only place to repair a saab!
Excellent customer service and quality of work! This is the only place I bring my Saab to and they always get the job done. Theyre very honest about what needs to be done on your car and they take the time to explain the work needed and the cost.
I was looking for a car repair shop since my warranty expired (and didnt want to get service at the dealership). Scanwest was great! They were really friendly (great customer service) and were attentive to my asks. Would go back to them in the future.
Generally had a wonderful experience at scanwest. The guys are very thorough and took the time to show and explain to me exactly what was wrong. They were timely with updates and also very pleasant to work with. I do wish they told me about the option of used parts but they seemed to be reasonable with their pricing and really do a great job.