My rear brakes were making a scratching noise and I was afraid the pads had worn out and took them to Meinicke in White Center. The mechanic took one look at them and said they were fine, the noise was just some rust. I very much appreciate his honesty and go back to him again.
I have used Meineke for a few years and have had very good results. The staff have always been polite and explain all repairs to be done on my car.
My brakes started grinding one evening so the next day I took it to Meineke. Jeff’s crew diagnosed that I needed new brake pads and rotors on the front of my car and brake pads on the rear. Jeff was very informative and explained everything to me. It was a little pricey, but it needed to be done! They change my brakes quickly and I had my car back within about 3 hours! Very kind, courteous and professional! I would recommend to anyone!
Excellent customer service. Friendly, courteous and honest about the service.
I made an appointment to figure out what was rattling/clunking on the my front end of my car. Jeff was able to pinpoint the problem within record time & have my vehicle ready to get back on the road by that afternoon. It drives good as new now. Nothing but smooth sailing from here. If I have any other issues, I know who to call!
Catalytic converter was stolen on a Saturday morning, he got me in and out the same same which saved a huge road trip. 1100 miles later still good, much praise.
Amazing service all around. Definitely recommend!
Very fast and best prices great customer service will be back.
I was so pleased with my service. They were helpful and knowledgeable. My brakes were beyond bad. And they educated me while I was there so next time I will get brakes before it becomes an emergency.
Jeff is very good!! I have felt really good with the service he had given.Which is hard to find in the world of mechanics.
Meineke in White Center replaced my exhaust system after my catalytic converter was stolen. They kept in regular contact to communicate next steps throughout the process, worked with my insurance company to get the repairs covered quickly, and did great work. Highly recommend.
Jeff was incredibly helpful and accommodating after my catalytic converter was stolen. He was able to get my car in quickly and worked directly with my insurance to make the process seamless.
Jeff at Meineke on Roxbury is beyond helpful. It’s the service I trust whenever I’m in a pinch. Excellent experience, always!
Jeff was a huge help! Would absolutely go back to him for assistance. He communicated clearly, timely, and followed through. I’ll be going back to work with Jeff again.
Jeff was very helpful and professional as I navigated the process of getting my insurance company to pay for a stolen catalytic converter. I couldn’t be happier with the service provided.
Im newer to the area and Ive brought my car here twice. I love it! I suggest leaving your car since the waiting area is small and difficult with Covid. Theres a lot of restaurants nearby so its not a big problem. They are very nice, attentive and they generally have coupons which is a plus!
I have been taking my Subaru to this Meineke for the last couple of years, initially for routine oil changes, and more recently for more extensive repairs. Being a woman, I have run into some shady dealings at other garages, with men assuming that they can up sell or talk down to me: never at this shop! The pricing is fair and I always feel respected (one mechanic even took the time to take me back while the car was on the lift to show me the areas in the suspension that required attention, something I very much appreciated). Very low-pressure, personable, competent service. Definitely recommend them to anyone looking for a good mechanic!
Quickly fixed my vehicle all the whole being busy with other vehicles. Helped out when I needed them the most.
Fixed my brakes quickly mechanic was really honest and friendly
Quality work completed in a very timely manner, at reasonable rates. Staff is veey knowledgeable, very highly recommended
I love going to the White Center Meineke because I know I’ll always get excellent and very fast service. They just finished a huge job on my car in under a day! I also always go here to get my oil changed because of the great prices and speedy service. The staff there are also very friendly, informative and helpful.
Telephone appointment made. Work performed without issue at the time appointed. Staff friendly and attentive and work done as promised. Would recommend to anyone.
Jeff was great. I had a very positive experience hereId recommend them 100%
I waited a little past my appointment time for my car to be taken in and it wasn’t clear to me how to let them know I was there, but it was smooth after that. The mechanic offered relevant services and asked before doing additional work. They provided a list at the end with the other things they saw. I was able to ask questions and get understanding. The price seemed fitting with the amount of work that was needed. I liked the way they took time to answer my questions.
Jeff was the only worker there he was quick and professional. He worked on my car since I arrived and I dont even think he took a break while I waited for 3 hours to do the brakes on on all four wheels.
I had an emergency situation with my breaks and couldn’t find anyone around me to even glance at my issue, I found here and Jeff told me to come right by ASAP. I did and he immediately looked at my breaks, figured out my initial issue as well as throughly inspected the opposite wheels caliper and discovered a very scary and dangerous issue, explained it to me and even let me see the issue myself, he immediately said that he would work on it if I’d be ok with it because he wasn’t at all comfortable with me driving with a caliper that was about to leak break fluid. I appreciate the honesty and step by step involvement, he even was ok with me watching the repair. 100% would recommend and being a woman I’ve had many situations of being taken advantage of or other mechanics telling me I don’t know anything. I know a little about cars but I don’t have the time or appropriate space to work on my car. Jeff was amazing and I’m looking to come back again soon for my front breaks!
Jeff was fantastic, quick in and out break change.
They replaced my battery and when I had issues the next day they got me in and fixed the issue at no additional charge. Quick and professional and courteous. Cant ask for more than that.
This is my go-to! Always great service, honest and fast.
My wife found this shop, said they were great. I used them once and was hooked. Been back everytime I need an oil change.and love their honesty, and work. They do a great job, quickly, and dont try to up sale you. Would recommend to anyone.
Just had my oil change and the front and rear breaks done, staff was super professional and even refilled air in tires and wiper fluid. Will be going back for any other needs! Thanks guys
I found the service personnel extremely kind and thorough when addressing my various car issuesThey definitely went above and beyond to help me outI would definitely recommend this business
Bought an oil change Groupon before Covid hit, and they extended the expiration date to Spring 2021, which was very helpful. I did have to make an appointment for the oil change, so be prepared on that front, but the customer service was great. They checked out other concerns I had with the car, gave informative advice, and even saved me some money on services my car did not need. Nice to have a trustworthy auto shop in the neighborhood.
Mike was really helpful since this is our first car. The only issue we had was the delivery guy was late with our tires. But on meinekes side of things, it was 100% great 👍 will definitely return for other car needs 😀
Great experience, knowledgeable and honest. Jeff figured out what was wrong with my brakes in less than an hour. I had been to three different Les Schwabs and two small shops in the last few months with no solutions and money out of my pocket. A hour after the diagnosis, I was on the road with the issue resolved at a fair price. Absolutely recommend these guys
Thanks again. That car advise woman was a jerk to you and even I had to defend you. Mechanics are sharky but this time I am on your side. I still think I deserve refund some way, somehow. Thanks again
Very good service and price for an oil change.
I was literally just turned away because this MEINEKE doesnt do MUFFLERS? Isnt this a TOTAL CAR CARE CENTER? Guy on the phone was super unhelpful. I will stay away from this business for good.
The service was great. I only waited about 40 minutes. The customer service was great. I recommend this place and will be a return customer.
I felt like a friend, more than just a customer. The same as if I had a buddy who worked only on my vehicle. It was like the same situation. Also the manager was cute, and I really wanted to ask her out on a date.
I had an emergency and needed my Ford Focus serviced. They were very accommodating ! They serviced my car immediately and arranged after hour pick up so I could keep a very stringent tight schedule. Thank you for the help and fair price!
Awesome feedback on brakes inspection. I had feelings that it needed replacement. But the mechanic gave correct feedback that there is still 60% life left..
My car was in the garage right at my appointment time and done by the specified time too. The guys working were super nice and there’s plenty of places within a couple blocks to grab a bite or a drink while you wait. I’ll definitely come back for all my oil changes.
They were beyond accommodating and helpful. My schedule is outside of their business hours and they worked with me to make it work. I got my pads and rotors replaced. They kept me up to date during the day and even waited for me to get there once they were already closed. Dre was incredible. I highly recommend this location. They were fantastic and very helpful.
I took my car in to replace my rear breaks. They quoted me $650 less than I was quoted by two other shops. They did great work, explained the issues, took a look at my front breaks and let me know the time line on them. Not to mention they pointed out that I will need to replace my rear 9 year old tires soon. They were very thorough, profession and inexpensive. I will be taking my car back for the front breaks soon. I highly recommend.
Great service! They were super understanding of a commitment I had later and finished up with my car just in time. I also had some u expected problems they noticed during a routine oil change, and I really appreciate them taking the time to notice! Would definitely go back. Thanks!
I’m not pleased at all. I went in to get my brakes fixed and stop the squealing noise. After I left the shop, my brakes are making more noise now than it did before I took it in, to be worked on!
The staff here is always very friendly and helpful. I accidentally made and appointment at the wrong location and they were able to get me in within the hour and fix my air conditioning the same day!
The mechanic was personable and professional. The building should be condemned. Felt bad for the guys as they had to work with rain pouring through the roof in multiple places. The bay floor was covered and water was leaking around a light ballast. Unsafe. Period.
I’ve been to this location about 4 times now and they always do great work!
Got right in same day, final price matched quote. Thanks guys, I will be back for my next service.
Super friendly service! They even gave me a better price then I’m used to paying for my oil change! Quick service for the car as well I waited and it was done in no time! Definitely 10/10 would recommend
It was great, timely service was done and they didn’t try to sell me anything which I really appreciate.
The worker is fast and gets it done before he says he will!
Made appointment online, received confirmation and got in and out in a timely manner. They even checked my brakes for free at my request!Thanks Dan and Daley!
Very fast, thorough, and friendly.
The service was excellent from the first phone call to final pickup.
I got an appointment that same week I called, they were very friendly, and they did the oil change fast!
My experience was great there! From the phone call talking to Dre. Everybody was nice and professional.. I will recommend a friend..
Great service and reasonable prices. The mechanic was very friendly and completed the service quickly.Warm regards,Diana
Good service in a timely manner. They mentioned that I needed a new gasket after I got my car returned. Could have called and asked if I wanted to have repaired which you were there already. Other than that pleasant.
Got in and out same day with new rotors and pads on all four corners. Couldnt have been happier with how quickly it got done. No upselling or BS.
I came in for an oil change and tire rotation . The front desk guy was late to arrive so the mechanic (who was really friendly) said he would get started on my car. I came back an hour later and the front desk guy was really rude. I showed him my coupon for discount tire rotation and he told me that wasn’t a coupon. I explained I got it from their website and then he told me they didn’t even rotate my tires because the lift wasn’t available. This was the whole reason I chose to get my oil changed there.They raised the oil change price even though the website said the starting rate was $24.95. I mentioned this to the guy and he told me I was wrong and the website said different. There were suggested repairs on my receipt that they didn’t even go over with me despite it saying the customer declined the recommendation to fix. I was so off-put by the poor customer service that I will not be going back
I really am at a loss as to why a $22 part cost $450 to install. And my brake dash light is still on.
My head light had been out for a while and ever place I went or called wouldnt or couldnt replace my already purchased bulbs. I called Meineke off Roxbury and spoke with Dan. He said just bring it over and well take a look and go from there. Right when I opened the door, I was greeted with a friendly hello and how can we help you. I shared the conversation I had with Dan with the gentleman up front and he went in back and got Dan. He took my keys and came back a few minutes later and said yeah we can do that no problem. They has to take off my tires to be able to replace them on my BMW and they didnt charge me and arm and a leg. Thank you to the employees at this Meineke for you excellent customer service and friendliness. You will definitely be getting my business from this point forward!!
Friendly staff; great service. Started work on my car promptly at my reservation time. Will definitely go back.
I will definitely recommend this shop and use them for future repairs. They exhibited great auto knowledge. Most of all, they are honest.
***BEWARE*** Charged me the price of a rebuilt carburator $125, but fixed my bronco using a zip tie 2¢. How backyard and unprofessional! John, the manager, SCAMMER!
Great
Outstanding service. Quick efficient and affordable.
Convenient Amazon locker location
Rude. No COVID-19 protocols.
Ive been to the location in White Center for five oil changes. I have always found them to be honest, professional, and efficient. Great spot!
Friendly and quick service, glad to know they are in the neighborhood I am sure I will be back!!
Had 5 follow up visits for a simple oil and head gasket change. Kept complaining of burning oil Smell and a loss of oil. Tried reaching out to corporate several times and have never received a follow up. My latest visit revealed that everyone that worked on my car walked out with tools. Had to investigate if I even got the part I paid for since my car had no oil after a month. Luckily a new employee looked around and discovered they didn’t tighten all bolts which led to oil leak and burned oil smell. He deserves 5 stars but the review gets zero since corporate has not addressed the issue.
This was my first visit. Went in for an oil change and tire rotation. Manager was very friendly and courteous. Technician was thorough and checked all systems.
They were very straight forward With What I needed to get done and they also gave me future advice to keep maintenance updated with my car.
Friendly, fast service. Would recommend.
They were right on time with my appointment, quick, and very nice!
Dude at the desk was pleasant enough but they didn’t have my filter and since I only have one day off a week and have been putting my oil change off for a couple of weeks I needed it done that day. Sooo I went across the street to the auto part store and bought the filter needed, but was still charged the normal price for an oil change even though I bought my own filter. Other than that weirdness, it took the entire hour that they say it can, but no complaints. I’m just used to FL where you can do drive through oil changes in 20 mins and they vacuum your car for free.
Was given great advice.. repaird the most important part.. and will be back for the rest
Good staff did a very nice job for me made me aware of something but it’s not something I need immediately repaired. I did some research on it when I was there online really appreciate the good work they’ll have my business again.
Amazing customer service and knowledgable workers. They informed me every step of the way and gave me a great first time experience. I will be back soon!
Service was great. Had great customer service and the guys there was cool. Meineke in white center is awesome.
Jeff was very professional and did an excellent job of explaining the work that had to be done to my vehicle. Thanks for the repairs! Ill definitely be coming back for any additional services I need.
Dre and Daniel are awesome guys they provided excellent customer service and they were super friendly. I highly recommend this shop!
Great service, knowledgeable staff, quick turn around with wonderful advice and clear next steps. Plan to make this my service station for all future work.
The place was great. Tim at the front desk was extremely helpful and friendly. There had been some loud squeaking on our mini van. I had them rotate my tires, check my brakes and wheel bearings, but everything was fine. They didnt charge me a dime! Even for the tire rotation. They said it was probably the material of the pads combined with the extreme cold weather we were having. Free inspection... Highly recommended, well be back.
I received fantastic service from Dan. He is knowledgeable and fair and I will continue coming to this Meineke for all of my service needs.
Close to my house so it is convenient. Oil change cost three times what their mailer indicated it would though.
Friendly, courteous and fast service. He was very knowledgeable and explained everything to me. Excellent service!
Made an appointment for the next day. Went in and missed part of my work day. They told me their lift broke the day before but didnt let me know to cancel appointment.Rescheduled for the next day, showed up the next day on time and they let a walk in go before me. Told me they could get me in 45 minutes to an hr later.Would not recommend.
Very amazing humans and awesome customer service
Highly recommend
Good experience, friendly service.
I went this place a year ago, and I gave them 5 stars. But lately something had changed. It just gives me negative vibes, like Im not suppose to be there or like they didnt exoected to be me the person who booked the appointment. Theres this one guy that either he doesnt like to fix my type of car or hes mistaking me with someone else he might had a problems with before. This is the second time he acted like this. Today, about 7 am I booked an online appointment for 10 am and after recieving confirmation, I showed up there. At the website I requested I would wait while my car was getting fix, however, I understand because of Covid that might not be possible, although, it would be very helpful if they told me beforehand that I couldnt wait there. When I got there, the mechanic guy told me it would cost me 800+ and 4 hours for a tune up and I had to drop the car off and come back later. I told him I didnt know that and I didnt have a ride with me. He gave me every reason to change my mind about getting any service today, so instead I asked him if they could do oil change. I was answered with an instant no. Even when I just stepped in the shop I greeted him and he didnt greet me back. And when I was leaving, I said thank you have a good day and he didnt respond. He gave me an attitude and a tone that gave me the message to leave and he clearly didnt want to work on my car. Maybe its for the best and thats a message to never step foot in that shop again.
Professional - came in for an oil change - pointed out some maintenance issues but more for FYI then trying to get more sales I have use Meinke for years
Excellent service by Dan and crew.. Came in problem diagnosed and prompt and great same day service.
Fast service, friendly and reasonable cost. Highly recommend.
Meineke on Roxbury does an amazing job and does it quickly!! Always kind and never over charges!! Daniel does a great job!!