user
Arizona iPad/iPhone Repair
7130 E Mercer Ln B, Scottsdale, AZ 85254, United States
Appearance
Arizona iPad/iPhone Repair
Comments
mr
Review №1

I wanted to sell my iPhone but got excuses when I came back. The offer to buy was $100.First I got deducted $10 for no sim card.then he wanted to deduct more if the account was still on there.then he wanted to test it overnight and I have to come back.I said forget it.I recommend go to the Apple store and not get the runaround.Waste of my time.

eb
Review №2

Very comfortable and relax atmosphere. I had toGet my phone fix on very short notice and I came here and was very satisfied with the customer service. Thank you so much and we are all bless to have you guys here to satisfy all of our concerns and issues.

Ja
Review №3

Great customer service, prices and very fast repairs. Quality work, well worth the visit.

Ja
Review №4

I was quoted by another place for $110 and they would have to order the glass (8-10 days) plus another 4 or 5 for service. These guys did it in under 24 hours for $70! They were very nice and I am very happy with the results! Thanks guys!

Va
Review №5

I love this place great service ! My phone had water damage and apple store told me that they couldn’t fix it but in here they fixed it in less than 24 hrs thank you !

Be
Review №6

Absolute best place to go for IPAD repairs. Repairs are top quality at an affordable price. They do not try to tell you the item cannot be repaired to try to sell you one instead like other shops. I highly recommend their services!

Mi
Review №7

Best place for iPad and iPhone repair. My Grand Daughter had her broken screen on her iPad fixed in 24 hours!! Fantastic prices and they are super nice there!!

Ry
Review №8

Beware most of these reviews are for a $5 dollar discount before you’ve ever use the product.went and got my screen repaired, they didn’t warn you before hand that your iPhone will show you alerts for two weeks telling you the screen is not and authorized partThe touch on the screen is not the same as a iPhone screen and the quality of the screen is substantially less, it will break much easier as happened to me within one week of the new screen and the phone was not dropped. I went back to the store and they offered no help or discount on a replacement screenBetter off just going and getting a factory screen from Apple which worked out much better.

Sc
Review №9

I am a sound engineer and have bought six iPads from Art at Arizona iPhone repair, all of them are still working great over the last three years and every time I break them he fixes them Great guys fast service!

Je
Review №10

Great service and great prices and supports local business so I highly recommend the store for iPhone repair.

Pe
Review №11

I have a series 2 Apple Watch. I have been swimming with it on 3-4 times a week for four years. In fact I swam last Thursday. The face (glass) cracked on Friday so I took it in for repair. Repair went well, EXCEPT no one told me that the water resistant feature no longer works with a new glass face because the original seal is broken. So, when I jumped in the pool today to do my lap swimming, the watch shorted out and is now useless. I am very irritated that this was not mentioned to when I picked up the watch. I would have understood and not worn it in the water anymore. All they said when I called was “Sorry”. I am fuming! 🤬

Ke
Review №12

Professional staff / amazing customer service. Will use them again.

An
Review №13

Great fast and not expensive

Ch
Review №14

I came because broke my front screen and back glass. affordable prices and quick service also gave me a deal on a phone case as well! i would definitely recommend this shop for any iphone repairs

Ch
Review №15

This is my go-to iPhone repair shop! After shopping around to find the best place, I selected them and have never been disappointed. They are honest and fair. They do excellent work for the best price in town. The staff are all very friendly and helpful. Shoutout to Abel for restoring my completely shattered iPhone (front and back)! Looks as good as new!

Di
Review №16

I’ve had four phones and two iPads fixed here the last 2 years. they absolutely have the best price and I have zero issues every time. Will definitely be staying loyal to this company for along time.

Sc
Review №17

Absolutely five star! I use my phone for work and was in a desperate situation. I was quoted 48 hours by UBreakifix for the repair and they quoted me 3-5 business days for the parts. Who can be without a phone for that long, especially for work? Abel was outstanding with the quality of work and speed. Highly highly recommended, top notch service and speed. About an hour and it was done. Thank you Abel!

Ma
Review №18

Been here at this place 3 times. Always been satisfied with tgere wirk . We brought 2 phones and they finished in less than 2 hours

Be
Review №19

5 stars! This place fixed my phone for $80 and it only took 20-30 minutes! I also showed up at 6:30 right before they closed and I still got good service! Thats hard to find. I called a bunch of places before this and they told me $100-$200 to fix my screen and it would take 2+ days. It is December 22nd (2 days before christmas) and these guys made my gift possible and affordable. Highly recommend.

Jo
Review №20

Great place!!! Very fast service and reasonable pricing. Came here because of the reviews I read, and they didn’t let me down. I didn’t have an appointment, but they were able to get my phone fixed in 2 hours. I definitely recommend this place

D
Review №21

This is a good place. I cracked the screen on my old iPad, brought it in and they turned it around in a couple hours. I got home and the repair wasnt exactly perfect, so I brought it back. Without question, they fixed the issue and had it back to me the next day. I was so pleased with the service that I brought two more very old iPads in for repair. For less than the price of 1 refurbished iPad, they revived 3 that had been sitting around collecting dust for years. Its good to know these guys are around. Very nice tech repair shop.

Da
Review №22

I have used their services three times. Never disappointed. These guys are direct, honest and give an estimate that is accurate to the cost of the repair.

Ma
Review №23

Art was very helpful and the price is hard to beat here I recommend coming here!

Ta
Review №24

Great place!!! Very fast service and reasonable pricing. Came here because of the reviews I read, and they were quite accurate! Would use again if needed.

J
Review №25

THIS IS MY NEW PLACE FOR PHONE REPAIR#! GoTHIS IS MY NEW PLACE FOR PHONE REPAIR#! Go 🚗there, I highly recommend. Don t let non-description location fool you..its Super Convenient just North of Scottsdale/Shea in the shops/ mall? just W on Mercer. Right near Scottsdale Rd.. But the reason is for ~~ BEST PRICE ~~ BEST SERVICE ~~ QUICKEST TURN-AROUND ~~ CARE FOR CLIENTS. They were very ethical and knowledgable. Owner is ART. Special over-the-top w me. He puts people ahead of $$$.Refreshing ABLE takes great care too. My place!! Never another will i even consult. Thanks, guys. I watched how you took care Everyone

re
Review №26

They did a great job at repairing my ipad...that I dropped...on a porcelain floor... it was super quick and they cleaned up my case of all the glass! Thanks!

Ji
Review №27

These folks did a great job fixing the battery on my iPod. They had it fixed in about an hour and the price seemed very reasonable. The batteries on iPhones and iPods are a real problem but they got the job done efficiently

Br
Review №28

Great work, reasonable price.

Da
Review №29

I really dont like leaving negative reviews for small businesses, but Im hoping this helps another consumer, as well as the business. Its also costing me $5.00, since they offer a $5.00 discount if you leave a positive review.I dropped off my daughter Apple Watch 2.0. The gentleman behind the counter inspected it, said that the screen looked fine, and theyd be able to re-glue/attach it for $40.00. I called the next day, spoke to somebody else (I dont think I ever spoke to the same person) and as it turned out the screen needed to be replaced, for $100.00. When I inspected it initially, the screen did not looked cracked or chipped or anything. My daughter swears that it wasnt cracked. Was it cracked ahead of time? I dont know. Maybe it was, maybe it wasnt. That was frustrating, and taught me to take a video and careful before-pictures, but that is what it is.And I was OK with that...I called back a couple of days after they told me that, and authorized the repair and he told me that I could come in over the weekend to pick it up.So I did. And it wasnt ready. He said that they ran out of screens and had to order more of them and it would be ready Monday. I asked why they didnt call me to tell me that (I, like many people, dont like to have my time wasted, nor needlessly walk into places with people during Covid). He shrugged his shoulders.I called back late Monday, and it wasnt ready. They had to order it Monday, and it would be in the next day. Maybe I heard wrong. Whatever.They finally called me I think late Tuesday and I picked it up.Advice for the consumer:Take pictures, with zoom, of whatever you bring in.Advice for the business:Be more meticulous when you accept products that may have a crack. Use a magnifying glass; offer to show the consumer. Dont mention $40 to re-glue the screen unless you are *positive* that the screen works and that is the cost of the repair.When you quote somebody time, LOOK IN YOUR INVENTORY. Pull the replacement part and write the customers name on it. If you arent sure, tell the customer Let me confirm that I have the screens in stock.If you made a mistake and run out of screens, CALL THE CUSTOMER; dont let them show up to find that out. Dont waste peoples time.It cost me $5.00 and 20 minutes of time to write this. I hope somebody can benefit from it.

Jo
Review №30

They did a great job. Professional service and quick turnaround.

Ry
Review №31

Looking to get the screen on my iPhone XR repairer. We were a walk-in customer, Max got us right in, repaired right away, and the price is competitive. Great experience!

Co
Review №32

Just had my phone repaired service was quick and the price was reasonable. Highly recommend!!

Vi
Review №33

Max did a good job fixing my iPad screen at a very reasonable price. Thank you Max👍

Jo
Review №34

My second visit there. First visit was a quick fix on Labor Day for the camera on my iPhone 6, quick and inexpensive. Yesterday for $90, got a new screen AND an Otter Box. Don’t go to the Apple Store or your wireless carrier’s ripoff retail store, come here. It was worth driving from Tempe!

Li
Review №35

New iPad screen looks as good as new! Very prompt service and fair pricing.

Ju
Review №36

Affordable and great work!

Ra
Review №37

This is the second time that I have been to AZ iPhone repair for service and I am satisfied once again. Both times could have been stressful as they were during COVID and I have two young kids. The first time was b/c my screen was broken, and this time apparently my screen was broken again- but for a different reason- the screen was dark. Fortunately, they did not charge me the second time because of their 3 month warrant on service. This made me very happy indeed.

E
Review №38

Fantastic experience: Abel was super-friendly and knowledgeable. Unlike 2 other places I rang before, they had the glass for my ages-old iPad mini in stock. The repair was perfect and ready by the promised time. Excited to have found my screen repair shop in Scottsdale: thank you!!

Na
Review №39

Art was so awesome...turned my iPad issue around in an hour!! Sooooo happy!! Helped me on iPhone issue last time. My go-to Apple product service place!! 👍😎😊

De
Review №40

Super easy, quick turnaround, really nice staff and great value for money. My new “iPhone go-to “ place for sure.

Sa
Review №41

This place is a scam! They told me they were authorized to repair iPhones (they are NOT authorized by Apple), so I got my screen fixed here about a year or so ago. I went in to try and trade in my phone and Apple told me it was worth $0 because a non-authorized dealer installed faulty parts! Be careful- non-authorized parts completely void your warrantee!!!

Ca
Review №42

Fast service, fair pricing - replaced my broken Ipad screen in a couple of hours today. I also appreciated they are very careful during the pandemic to have a lucite screen between them and me - 1 person in store. Mask required. Their concern for everyones safety impressed me.

A
Review №43

Plexi glass at counter for PPE and Max replaced my iPad screen in a couple of hours and reasonably priced. Convenient hours too, M - Sun!

Ma
Review №44

Ive had several phones & two iPads repaired at Az iPad Repair and will continue to use them because I trust their competence, appreciate the speed that repairs are done, and value their service. Max is great, but Ive never had a bad experience with any of their techs. Thanks.

Br
Review №45

They were great! I had a child sleeping in the backseat and they came out to get my iwatch so I wouldn’t have to get him out. They mentioned online they had curbside assistance to help with COVID social distancing, and they absolutely do! My watch is back to normal and I couldn’t be happier! The job was finished within their quoted time and the people working there are super friendly. Will be back if (when) something else breaks!

An
Review №46

Took my iPod classic in today to have the headphone jack port repaired because sound was only coming out of one side of the headphones/car speakers. It was fast and affordable service. They got it done in a little over an hour, no appointment needed and for only $40. It being an iPod classic (6th or 7th generation) a place like UbreakIfix was unable to repair it due to iPods pretty much being discontinued, but I still use and love my iPod and really didn’t want to spend a few hundred bucks on buying new one on amazon or something! Great place, highly recommend!

kh
Review №47

My experience was amazing! The staff was friendly and the experience was fast! Highly recommend

Ad
Review №48

They’ve fixed my phone on more than 1 occasion. Always quick and fair prices. Going back tomorrow to have them replace my iPhone screen. Had to google them to find the hours, and figured I would leave a review while here since I am a multiple time repeat customer.

Jo
Review №49

I needed a new iPad screen, and after checking several places, I picked Arizona iPad repair because they promised a reasonable price and quick service. They lived up to their word, but when I got home the iPad did not work. I had to bring it back to them to get it to work. They were very apologetic, and gave me a free screen protector for my trouble, but they should have checked the iPad before giving it back to me in the first place.

Wy
Review №50

Fixed my iPad months ago and now my sons iPhone 7+. Fast and reliable!

Le
Review №51

Great prices, fast, friendly! Highly recommend, they’ve repaired MULTIPLE devices for me. Great experience!

Ra
Review №52

My iPhone was cracked and they were able to fix it quickly. Highly recommend!

Da
Review №53

Prompt, efficient and good pricing. Abel was our technician.

Al
Review №54

Great deals and discounts for apple repairs

Jo
Review №55

Nice People, diligent and honest. Had my iPhone repaired in 20 minutes and got a screen protector for a really good price. Also had an issue with charging my phone, instead of charging me more money to replace the connector, they cleaned it and now it has no problem charging.

Ad
Review №56

I have used them over 5 times and they are great. They are the least expensive place I have found in or around Scottsdale for repairing iPad/iPhone screens, the devices work perfectly after being repaired and they have always done them quickly.Based on that alone they deserve 5 stars but the reason I came to leave a review is because of their water damage deal. If you drop your iPhone in water and need it fixed they will attempt to fix it for $20. If they can fix it then you are charged $20 but if not you arent charged anything else. I think that is a great price for fixing water damaged phones but what is amazing is how they seem to fix ANY water damage phoned. I had one that got knocked into the pool during a party and was there overnight....they fixed it. I have taken another old iPhone I had that set down in a drink that was in my cup holder and they fixed it. I have sent 4 other people there and all of theirs got fixed. It is very impressive.

Na
Review №57

Great prices, great work, courteous, and professional. Best prices on otter boxes and phones.

Al
Review №58

We are thankful that they were available for same-day repair.

Wh
Review №59

Easy drop off and quick turnaround to fix a broken iPad screen.

Ma
Review №60

Needed new face on iwatch; excellent same day service; prices are competitive, no complaints; service excellent; recommend withouit reservation.

Co
Review №61

Very poor quality of work. I brought in an prefect condition Apple Watch series 3 that need a new screen and when I went back to pick it up there were dents and scratches all over the outside of my watch the quality of work was very low. Then when I told them that the condition was not what I brought it in at the manger gave me some BS excuse on why there were scratches all over it. I was very disappointed in the work that they did and I would not recommend getting an Apple Watch fix here at this location.

Da
Review №62

I just took in my iPad 2 to get the screen replaced. All of the damage was limited to the top corner extending to the camera slot. Upon picking up the repaired iPad, I noticed a scratch UNDER the glass right in the middle of the screen. I walked right back in to ask about it. I was told that they only replace the top glass and that the scratch was the next layer down. The problem is... That scratch wasnt there before the repair; the only damage to the iPad was near the corner, not the middle so theres no way that damage was there before. Anyway, the guy simply turned on the iPad and said you cant see it when the screen is on. I didnt push the issue any further, but my repaired iPad is now damaged once again. What do you expect for $80 I guess.

Ja
Review №63

I prefer local shops instead of franchise chains. Called the shop before coming to verify the price and time. Came in to get my iphone repaired. The price was good and so was the time it took for the repair. Also got a free tempered glass out of the deal! If you have to have your device repaired definitely recommend this place.

Ha
Review №64

My technician did a great job I high reccomend coming here!

Jo
Review №65

Did a fine job replacing the screen on my iPad for the advertised price with no extras and no hassle at all. Walked in, showed them the damage, went to McDonalds for lunch (walked over). Came back got handed my iPad, paid exactly the amount they advertised, and walked out.I had done a pretty good number on my iPad by dropping it so it landed on a corner and the compression caused micro-cracks across the while screen. The corner of the case was bent also. I would have bitten the bullet and gone into the Apple store for an exchange, but the iPad was a presentation from work and was engraved on the back so I wanted to see if it could be repaired. I had honestly expected to be charge extra for straightening out the case, since the advertised price was for screen replacement and this was more of a whole item repair. It never even came up, they just did the extra required. The new screen is good, very good workmanship and only a small blemish on the corner that took the impact.Highly recommended.

Ed
Review №66

Three times used and all successful.

Lo
Review №67

They had my phone back in my hands in under 25 minutes! best prices in town and the friendliest staff around. 10/10 service

Mi
Review №68

Screen replacement for iPhone XS. Quick and easy!

ja
Review №69

Got an iphone repaired over the weekend. Fast service and great customer service. hopefully will not break the phone in the future but if it will happen definitely will come back here.

Be
Review №70

I wish there was a way to rate 0 stars because I got my iPad fixed a month or 2 ago and I picked it up and it cracked then I picked it up again and the screen cracked across the screen

Fe
Review №71

Professional and fast.

To
Review №72

I stopped here on my last vacation to Phoenix and had them fix my iPhone. Everything seemed good until i returned home a week later and now my screen isnt touching right. I havent dropped it or anything so I think the screen is faulty.

Ch
Review №73

I work in the Scottsdale area and was so happy to find this shop.i brought my ipod classic in to see if they could fix my charger port and they did a great job! It took a day longer than the promised time but when a store like this takes that much pride in their work I sure wasnt about to complain! I highly recommend this shop for anyone with ipod repair needs. Theyre friendly, very honest and have great repair prices .

Ab
Review №74

Best price and they put a screen protector for free on it! Fixed in 20 minutes too! Highly recommend!

He
Review №75

It looks scary from the outside. Doesnt get better looking when you walk in. Service is just okay at best. Quality of the repair is fair. Price is okay. Its just the only game in town. So go if you must

Mi
Review №76

Showed up with no appointment, quick service and great price.

Sc
Review №77

I was a walk in and the tech changed the lens cover and I purchased a Defender cover. Friendly service.thanks

Su
Review №78

Ive used this shop multiple times for multiple repair types and devices. Fair price, quick service and reliable. What more can you ask for?

Ma
Review №79

Excellent communication and great customer service!

al
Review №80

These guys are very efficient, my son broke the screen of my phone, I contacted them and in less than an hour I had my phone fixed! excellent work guys! thank you!

Mi
Review №81

The lied to me...twice. lied to my mom about the wait time being 20 minutes when it was an hour and a half. And then when I reminded him 2 times to call me when the phone was ready, he forgot and instead lied that he called me before and I didnt pick up. Dont trust them to call me, how can I trust them to fix my phone and at a reasonable price?

Ja
Review №82

Came in, they said it would be 30 minutes to fix the phone and that was it.

Ja
Review №83

Awesome service. Affordable prices. Tons of accessories.

Je
Review №84

Very nice guy there, fixed my iPad very quick and exceeded my expectations! Didnt charge me a ton either. Highly satisfied!

Ja
Review №85

Recently moved to Gilbert and decided to have my iPhone 7 fixed there.Screen doesnt sit down right and has a spot that is sensitive to touch. It will kind of change colors when I press that part of the screen.

Ju
Review №86

They fixed my shattered screen for my Ipad. Totally worth the drive. Nice man, great service and best price.

Na
Review №87

Great place. Fixed my iphone and IPad fast and very good price highly recommend.

Ch
Review №88

I brought in my iPad for battery replacement and screen replacement my iPods for battery replacement and screen replacement on one of them.And every time I come in it is fast service and The service is done well.Thanks Again

Ma
Review №89

Best prices in town. not to mention it takes no longer than 30 minutes for iphone repair, absolutely awesome service!

Al
Review №90

My IPhone 6 was almost unusable as I could not hear callers. This shop took the phone and worked it over with compressed air and successfully removed dust and grit in no time flat. And there was no charge. Just a pleasure dealing with them.

Br
Review №91

Great service! They fixed the headphone jack on my old iPod in only about 90 minutes -- after two other places (including Apple of course) told me they couldnt fix it at all because it was too old.

Sh
Review №92

I spilled water all over my MacBook. They were able to save my computer and repair the water damage. Thanks again for all of your help and for my working computer!!

Su
Review №93

Great job by Able

La
Review №94

Very friendly and helpful, fixing the problem:)

Ve
Review №95

Able was very nice and helpful

Ha
Review №96

Fixed my broken iPhone in 20 minutes and were less expensive than the other stores I called. Great service.

N
Review №97

This place is horrible, I had my Iphone 6 fixed there, the phone worked fine for about a mouth, and then it started freezing and getting really hot. So I tooe my phone back into this place to see if they can fix it. The owner of this shop tells me that I dropped my phone therefore they warranty wont cover it(THERE IS NO MARKS ON MY PHONE AT ALL). When this is bullshit. Ive always had my phone in a case and Ive never dropped it since, so these guys lied so they wouldnt have to fix it under warranty. So now my phone makes a weird buzzing noise and the screen is unresponsive and has green lines in it AND the screen is not properly seated in the phone........ I wish I would of just left it alone and used it cracked...... !!!!!!THIS PLACE IS GARBAGE DONT GO HERE!!!!!!

Jo
Review №98

Bought my s9 over there. Really reccomend this place

Ve
Review №99

Fast service, good quality, super nice guys, reasonably priced

Br
Review №100

Cheapest and quickest of the valley. Keep it going!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:7130 E Mercer Ln B, Scottsdale, AZ 85254, United States
  • Site:http://arizonaipadrepair.com/
  • Phone:+1 480-559-9694
Categories
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations