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MBZ Scottsdale Service
7279 E Adobe Dr Suite 110, Scottsdale, AZ 85255, United States
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MBZ Scottsdale Service
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As
Review №1

Seriously the best repair shop Ive been to. The guys are honest and trustworthy . They are also efficient and had my car fixed in 2 days - when other shops quoted me several weeks and several thousand more. Did an excellent job - my mercedes runs so smoothly. I will definitely come here from now on for all car needs!

Vi
Review №2

Thank you Zack & Karl! My battery died at my clients house. I called Karl and he not only took care of my battery, but had someone over to install the battery in 20 minutes!!! Service is very professional and they go the extra mile. I highly recommend Scottsdale European Service. They have been servicing my MBZ for the last 3 years, always on time and professional. Thank you!!!!

Jo
Review №3

We had an A1 service done, air cabin filter replaced, and the auxiliary battery replaced. The service and work done was excellent. The owner and the service manager were very friendly and helpful.

Ch
Review №4

I had a sudden issue with my acceleration and called to get the vehicle looked at. Kyle was very accommodating and told be your bring the car in and he would fit it in. I found them to be very professional and courteous. They completely looked after the immediate problem and had me on my way in a reasonable amount of time. Will be returning for future service

Le
Review №5

As a new customer and first time visit to the shop, Carl was very courteous, friendly, and professional when reviewing the type of service requested and providing upfront estimates of costs and time to perform the service. He introduced us to the service technician and gave us a brief tour of the shop. Upon completion of the service, Carl reviewed and confirmed the work performed by his team. It exceeded our expectations! Scottsdale European Service will be the go to specialist for future maintenance service.

Ma
Review №6

A true white glove service organization. They were professional, timely, and organized. Prices were competitive and they ensure satisfaction every step of the way. The only company I will ever use to service my Mercedes!

Li
Review №7

You will not find better service or prices in the area! Karl and this team are well trained, professional and knowledgeable. Extraordinary service. I won’t go anywhere else.

Ch
Review №8

Carl and his team are amazing! You won’t find better pricing or mechanics around. I definitely recommend them to all my friends with Benz. Thank you for your amazing service guys!

Dr
Review №9

Simple put; “If it were not for Karl and his super techs, I wold not be able to drive a $100,000 sports car!”You will not find better service or prices for your Mercedes Benz, anywhere in the valley.What may not be known about your issue, becomes perfectly clear, by way of, their substantial investment in diagnostic technology. These guys take the craft seriously, you take the savings and peace of mind that things are done right. That’s a win/win.Thanks guys.Draper

Mi
Review №10

First time visit to Scottsdale European with my SL500 and I was astounded, Carl was professional, informative and most important of all Honest. In my opinion this place is far better than a dealer service center. They are efficient, expedient and 1/2 the cost of the dealer. I will be a life long customer.Thank you Carl and team at Scottsdale European Mercedes-Benz specialists

Br
Review №11

Brought in my GL450 which is known as a prolific maintenance hog. Business Was highly recommended by a work associate. Glad I went. I wish all businesses were this personal and professional. Absolutely stellar. Zero room for improvement. Loved the text recommended service advisor with actual pictures of findings of issues and repairs. The only thing I could recommend is free license plate frames and decals to help promote the business. Highly recommended.

He
Review №12

Carl is amazing! He took great care of me and the car! He was honest and very fair, which I appreciate very much! I will definitely be back for my car to be serviced😀

Pa
Review №13

Great service on a pretty involved operation (replacing the seals on the Oil cooler in an ML-350 bluetec). 40% cheaper than quoted at the Dealership.Working with Carl was great . I highly recommend these guys.

Kr
Review №14

Karl and the entire MBZ crew are very professional, wonderful to work with and always have a quick turnaround time. Extraordinary service and I won’t take my car anywhere else!!

Do
Review №15

I have owned and driven Mercedes Benzes all over the world and especially in the USA and without a doubt MBZ Scottsdale Serviceis the gold standard. It all begins with the exceptional professionalism, and integrity of Zack and Carl. The staff is extremely affable, and sedulous.The entire facility to include every technician, automobile bay and restroom are unbelievable neat and clean. I am certain clients can find other places in Arizona to service their Mercedes Benz, but I can guarantee you, you will not find one comparable to all of the years of experience service afforded you at MBZ of Scottsdale. MBZ of Scottsdale is the paragon to which all Mercedes service centers including dealership should aspire to emulate.

Da
Review №16

I needed a wheel alignment and my Service A was due as well. I didn’t want to go to the dealer where service has progressively gotten worse over the years so I searched online and what caught my eye was “vehicle pick up and drop off” the fee for that was minimal and it would’ve cost the same to Uber back and forth. I then realized the services I needed were about 75% less than the dealer. I used the online chat feature and Carl was great to work with and Zach came to get the car, drop off, and was the one who worked on it. They definitely beat my expectations!!!! I will be a loyal customer for life now!!! Thx everyone

Ch
Review №17

I’ve been taking my car to MBZ motors for years and have been extremely pleased with how fair and fast they perform service on my Mercedes. Zack and his team are terrific. Extremely professional. Their facility is clean, modern and able to handle any service that my Mercedes needs. I definitely recommend them to any Mercedes owner and I have owned several Mercedes for nearly 30 years. I especially appreciate they’re timely text message updates that link to approvals with photos on their online system. This helps me know exactly what I am paying and keeps the workflow moving.

Ma
Review №18

Carl and his entire crew rock! Professional, punctual and friendly. Ill be back.

St
Review №19

Great service, professional and honest. I will be giving all my repair needs to these guys!

Pa
Review №20

Karl is good. Very good. I had major maintenance done. Im very happy with all aspects of experience. S550 is happy. Karl had to work out some issues with my warranty folks. Again, great experience. Call them before the dealership!

De
Review №21

I went in to have them look at a broken rear view mirror. The Owner came out and looked it over. He was very informative and knowledgeable about the issue. He followed up very quickly with an estimate and a plan of action. I was very impressed at their entire operation from this brief encounter. Will plan to return for regular servicing on my ML 350.

Cl
Review №22

Their 5 star google rating speaks for it self. Knowledgeable honest mechanics I trust.

Da
Review №23

Wonderful service and will continue to use them. If you have a Mercedes and want great service and pricing you need to use them

Jo
Review №24

Very professional and helpful. I liked the picture and text updates.

Da
Review №25

I saw them most recently for a service A on my Mercdes. Carl and all of the staff are EXCEPTIONAL!!! They are honest, friendly, take great pride in their work and are a pleasure to do business with! The value and professionalism are unparalleled in this customers opinion!

Pa
Review №26

Great Facility. My daughters car had an issue. I am in Kansas, so I called the shop and the guys were excellent to work with remotely. They got the car in quickly, did a thorough diagnostic and sent me a digital quote with pictures so I could see exactly what the issues were. Top Notch. Thanks Fellas.

Da
Review №27

I was 100% completely satisfied with this business! Everyone was very polite and knowledgeable and efficient. For once I didn’t feel like I was being ripped off for a service. I’ll be back again

ra
Review №28

These guys Carl and Zack and the rest of the crew are super cool guys very friendly the place is extremely clean. They performed a alignment on my lamborghini 5 stars drives amazing.

Mi
Review №29

The most honest shop in town! I won’t take my vehicles anywhere else. Honesty, integrity and years of expertise. When you want the best without dealership prices, go to this place. You will not regret it!

Gr
Review №30

Thanks to Carl &Team! Good work.

Ba
Review №31

Although i didnt end up using them, they were very professional on the phone and quoted a fair price. I just ended up doing the work myself

Ma
Review №32

This place is always fantastic. I feel they do better work than the dealership at half the cost. Their customer service is top notch. This place is a no brained, wish I would have found them sooner.

Di
Review №33

This company has been fixing my cars for years. They are extremely professional and the level of service, pricing and knowledge is terrific. I highly recommend them.

Pe
Review №34

Excellent, professional services. I have used them many years.

Gr
Review №35

Very friendly and did a great job. I’ve never had my car returned so clean.

Le
Review №36

Trustworthy, knowledgeable & keep u advised on their progress

Jo
Review №37

One of the cleanest shops I have ever seen. Great first impression and they know their way around a GT-R. Being new to the Scottsdale area, finding a shop I can trust is paramount and they delivered.

Ja
Review №38

Great place for Mercedes service, nice clean shop, great knowledgeable staff. Carl is really helpful.

CA
Review №39

I used a Mercedes dealer in North Scottsdale to do my maintenance and repairs on my car for over 25 years. As you know dealers are always pricey. When I found this business and met Zack I was impressed with their professionalism and kindness and they seem to be very trustworthy. I gave them a try and I’ve been having my car serviced and maintained by their company for the last few years. They do a great job and I trust them more than I trusted the dealer. They’re very pleasant to work with and they have my car ready on time. I plan on being a long-time customer and friend of theirs. Also their prices will be beat every dealer in town!

Li
Review №40

I make an appointment and my service is always dealt with in a timely manner. Everyone is so friendly too!

Ro
Review №41

Great to work with. Had an issue with an unknown noise from under our S-550. Carl was willing to fit me in last minute and took the time to have the car looked at. Though I was unable to get the noise to repeat for them, MBZ took the time to take a detailed look and made a couple of other observations for future service on some suspension bushings. Excellent and professional dealings and a good and honest shop. I will be back in the future.

St
Review №42

What a great find. I am new to the area and was not expecting to find such a great independent Benz mechanic in N Scottsdale. Shop is clean and everyone that works there is really nice and welcoming. I originally brought my AMG in for an A service but they also performed a full visual examination to ensure that my car was in top running condition. In that inspection they did recognize some other items needing attention but at no point did they pressure or expect that I get them repaired, at their shop or at all. It was literally just an FYI. I did elect to have those items addressed and these folks not only did a great job on everything but were also very fair on pricing. Im thanking to have found these guys and look forward to having them service my car for years to come.

Ed
Review №43

I moved here from Atlanta,GA and thought I would not be able to find a service for my Mercedes like I had there but I was wrong. Zac and Carl are just what I was looking for to take care of my cars! They take the time and effort to inform me of any issues that I may have, allowing me to make a decision without forcing the issue. The shop is clean and comfortable. I highly recommend MBZ for your automotive needs.

Pa
Review №44

MBZ Scottsdale came thru for me with half from was quoted me at the dealership. Change both turbos and other work done. Really happy with the level of service I received at a great price point. Recommend to everyone.

Di
Review №45

Service was fast, and about half the cost of the dealership. Always done right.

la
Review №46

Very knowledgeable and professional staff. The appointment was setup quick and repairs were completed on time. They definitely keep you in the loop with any findings. The price is amazing. Highly recommend!

Za
Review №47

Mercedes Benz dealership alternative. Save 30-50% from going to the dealership. Master Certified technicians at a fraction of the cost.

Er
Review №48

I had a check engine light come on in my GL and needed to get it checked out as quickly as possible. I reached out and spoke to Carl, who quickly set up an appointment and got me the diagnostics back same day. All service was completed in a couple days and the pricing was amazing when compared to dealership costs and quality was not hindered in anyway. Highly recommend for all MB owners.

ja
Review №49

Great service once again by the MBZ crew. Thanks again!

Se
Review №50

So easy to schedule and love the night drop off feature! Everything that needed to be repaired was shown to me through an email and then walked me through on the phone as well. My car feels amazing to drive now and will definitely be getting my car serviced here from now on!

Sc
Review №51

Had my Mercedes “B” servicing done for the first time since owning the vehicle. A friend referred me to MBZ, and thrilled she did, as I did not know about them. Price was very fair and an excellent value compared to the “big boys”, technicians were super knowledgeable - helpful - friendly. They just earned a new loyal customer. Highly recommend!!! Give them a chance - you WILL NOT be disappointed. Note: they only service Mercedes Benz’s; it’s their core competency!!! 👍🏻👍🏻

St
Review №52

Everybody who helped me was awesome. I talked to Zach on the phone and he was able to get me in the same day. Gave me a fair quote and answered all my questions. Carl was my advisor and was SO friendly. The technician and carl got me in and out. It was truly a great experience

Ar
Review №53

Super service at a fair price! Highly recommend!

Sc
Review №54

Carl and his team exceeded my expectations and their pricing was SO much better than the Mercedes dealership (their pricing is criminal and laughable). Would highly recommend MBZ to anyone.

Jo
Review №55

A great place to deal with. Went out of thier way to take care of me. Would highly recommend

Li
Review №56

Very knowledgeable and very high standards. They even drove my car to my house after the repairs!! MBZ is a great business that cares for your car and you! Excellent work!

Re
Review №57

MBZ Scottsdale Service, Scottsdale, AZ = A+,An EXCELLENT Investment for your Mercedes Benz service needs.I am so grateful for the year of service 2019-current, I have received from MBZ Scottsdale service professionals who always provide SUPERB customer service. I love the visuals of the problem and importance of repair in colored zone along with the price, my business is valued, Carl has stayed 15-20 minutes beyond shift when Ive been in a traffic jam, late for an appointment that I was late for as a result of a detour on the 101I asked if I should reschedule and he told me no problem, upon arrival they had everything ready to go the auxiliary battery was repaired in 10 - 15 minutes.This September 2020 service, I normally wash my car before I bring it in for service,However, life got extremely busy and crazy... MBZ Scottsdale professionals washed my Mercedes; it was SO VERY clean it looked brand new. Thank you, Thank you, Thank you!!!So to all of you MBZ Scottsdale service professionals, keep up the superb excellence you deliver to your customers all day everyday!Thank you again and God bless you!

To
Review №58

This is the best place to get your Mercedes loved. Best mechanics and customer service. Half the cost of most dealerships for service. You wont be disappointed.

du
Review №59

I replaced some suspension parts and needed a 4 wheel alignment. This was completed by MBZ quickly, professionally and at a good price. This is not the first time I have visited and Im sure it will not be the last.

sh
Review №60

Having previously owned a Lexus and BMW this was my first Mercedes and I had no mechanic. This company uses mobile technology for appointments, inspection, result of inspection even the invoice can all be texted to you complete with images and outline of issue so you know exactly what is going on with your vehicle. It is an extremely professional team and I recommend to anyone who owns a Mercedes.

My
Review №61

It is really refreshing to find a service center that cares and not just about their bottom line, but yours as well. After paying way too much at dealerships and getting a wide range of different experiences at service shops throughout Phoenix, I must say I was very impressed with these guys and would highly recommend you try them out.

Ch
Review №62

Love the team. Just moved here and took my wife’s car in for some noise coming from rear wheels...quick assessment and nothing to worry about and on top of it, no charge. Karl kept us informed and was extremely easy to speak and deal with...we’ll be back for sure! Thanks team!

Me
Review №63

Zach and his team are professional, skilled and reasonably priced. I am so glad to have found MBZ Scottsdale Service.

Da
Review №64

I highly recommend these guys for your MB automotive needs. I’ve had a few maintenances as well transmission service, suspension parts replacement, radiator replacement, etc through Carl and the team and have total peace of mind that they will keep my GL running for as long as I want it to. There’s almost nothing dealing with Mercedes vehicles these guys can’t handle. Top notch in customer service, top notch in the attention to detail/diagnostics/execution of your concerns. There’s definitely a reason why their customers keep coming back happily and I wanted to take the time to help anyone looking to service their Mercedes to give them a holler, it’s hard to imagine regretting their services. Keep it up MBZ! I’m thankful for you guys!!

S
Review №65

When I get my car fixed, I usually put my dad on the phone to speak with the mechanic to make sure Im not being ripped off. At MBZ I dont have to do that! I feel like they treat me how they would their own family. I fully trust that they are not overselling me. They are very honest and kind! They didnt even make fun of me when I brought my car in for its first oil change in 40k miles...

SR
Review №66

This service has been excellent. They have always gone above and beyond the standards one expects from a Mercedes service. Everyone that works there are super nice and overly accommodating. I have taken several AMG cars here and I never have any doubts when picking them up that the service done is not top notch. I always recommend them to my customers. Prices are super affordable and they do a better job than a dealer.

An
Review №67

MBZ got us in right away when our 2500 Sprinter Mercedes’ check engine light came on. They worked with our previous mechanic who had just installed a water pump to communicate that the part had failed and handled its return. Karl is was great to work with and had us right back on the road. Thank you so much!

Ca
Review №68

Called this shop accidentally. So glad we did. This is the best service experience I have had. These guys know their stuff. I would highly recommend MBZ Scottsdale Service!

Ri
Review №69

Five Stars. My Benz had an intermittent check engine light that was difficult to diagnose. Zach and MBZ took their time testing sensors, inspecting parts and getting to the bottom of the mystery. A less professional shops would have changed parts at random, crossed their fingers and charged me for guesswork. MBZ, on the other hand, performed a thorough diagnosis and changed ONE part. The price was reasonable. The shop is as clean as an operating room. Dont take your Mercedes anywhere else in Scottsdale or greater Phoenix.

Da
Review №70

This Shop is the best at repairs and customer service. They picked up my Mercedes Benz, drove it to their shop, repaired it at a reasonable price and delivered it back to my job....# love um!

Ma
Review №71

From initial phonecall to end results.First class shop

Mi
Review №72

Super friendly and helpful! As a single female it can feel daunting walking into a repair shop not knowing anything about cars! These crew put my mind to ease and are super affordable and honest! Thanks guys!

Ja
Review №73

Top of the line service at fair prices. Great at communication, problem solving and going the extra mile. Zach and Carl are my go to. I could not expect higher service then they provide. #orangeistruth

ME
Review №74

Immaculate facility . You get the most experienced and knowledgeable technicians in the business for a fair and honest price.

Er
Review №75

I bought a 2009 CLS AMG from a dealer and MBZ checked it out thoroughly. They caught things I missed and fixed them timely. They also walked me through getting a dealer warranty for a leaky gas smell. Mercedes fixed it for free and I would not have known this without MBZ. They also recommended Discount Tires for wheel sensors because they are cheaper there. MBZ will not rip you off. They also fixed my cup holders and did a great job. I will always go here for trouble with my Mercedes.

Br
Review №76

This place is the best! Carl is amazing and honest.

Em
Review №77

Excellent customer service and communication. I won’t be taking my car anywhere else!

Ca
Review №78

New to the area, found this shop with well reviews so decided to check it out. Went in for a transmission service. Fast, easy, and fairly priced. This will be my new go to shop for service and repairs!

Ka
Review №79

Outstanding service. MBZ performed an A Service quickly and professionally.

sc
Review №80

Did a great job. Very professional and fast. I have found a new home for my Benz.

Je
Review №81

Thank you Carl and MBZ, I am so grateful for your service. MBZ always kept us updated on the progress of the car and we never had to call them. The cost was significantly less of what the dealer was going to charge for the work and much better service. We felt confident in the advice and recommendations from MBZ.

Ca
Review №82

MBZ also replaced the radiator, coolant, etc.I am very happy with the quality of work, service and explanations of work needed to be performed.In my opinion, MBZ is the best place to take care of your MBenz! Thanks again

ch
Review №83

They went above and beyond and ended up taking me home and picking me up from my home in addition to cleaning my car. I had minor work done and oil change and air conditioning service. Fair prices and nice people

P
Review №84

Zach and Carl are great! Anyone with a MBZ should bring it here to be well taken care of.

Cr
Review №85

I had a great experience here at MBZ Scottdale, made an appointment for a B service on my Mercedes E class and they took care of it as soon as I arrived. Took about an hour and 20 min really made the experience wonderful staff is very friendly and very helpful I’m glad I took my vehicles here will definitely come back.Thank you MBZ Scottdale!!!

Bi
Review №86

Karl worked with me to find a solution to fix my 2016 Mercedes SL 400. The work was done on time, in a professional manner and at a reasonable price. Highly Recommended !!!

Ma
Review №87

Very knowledgeable and friendly owner and techs. I was actually told i did not need to perform some work. That never happens anywhere else.

Sa
Review №88

Zach and his team are very knowledgeable and extremely honest and helpful. I trust them and know that they are going to take good car of my car.Wouldn’t go anywhere else!

ph
Review №89

Zach knows his stuff. Highly recommended. Will go back again. Thx

No
Review №90

Today was my second service at MBZ and again I am very pleased. Their prices are better than the dealership and the service is very friendly and professional. It is a small shop and you speak directly with the owner. I will be using them for my next annual service. They are very fair and I highly recommend them.

Ha
Review №91

Booked an appointment online; apparently despite MB offering that service they’d prefer that you not use it?I arrive 5 minutes early and instantly had my concerns dismissed by Sam. He was (is) EXTREMELY rude, condescending and did as little as possible to even feign as if he wanted assist - I cannot believe (don’t understand) how management would have him interact with the public.I just called the other MB and they told me that they could see me there, to come over!

Jo
Review №92

My friend told me about Zachs shop and boy am I ever glad he did. Fast, friendly professional service for WAY LESS than the dealerships! I will never take my ML 350 anywhere else!

Ry
Review №93

MBZ Scottsdale is a honest garage. They helped us out right before we had to go on a trip even though they were busy that day.

Li
Review №94

Since the local Mercedes dealer charges $700 for an oil change I decided to look around. I found the exact same service for less then $200, same day. Nice people, very honest & all of the mechanics are certified on Mercedes. Happy I found this business. I highly recommend & will be back.#greatcustomerservice #ScottsdaleMBZService

Ri
Review №95

FATASTIC SERVICE, VERY PROFESSIONAL, AND A OVERALL GREAT VALUE.

Pa
Review №96

The better way to treat that Benz you love. Nice shop authorized Benz warranty work, annuals and great customer service. My first choice.

Je
Review №97

Thank you for the professionalism you displayed throughout my service experience today. This was my first service experience outside of the Mercedes Dealership service experience I’ve been accustomed to. I will be returning for future service on my GL 550.Thank you!

Mi
Review №98

Loved my experience today at MBZ. So different and such a nice break from dealing with a large dealership. Zach was wonderful to work with, and Tad did a terrific job with my ML. We have two MB, and will be working with MBZ going forward. Great job guys...thanks!

Je
Review №99

Just moved to AZ and was looking for a place to take care of my Mercedes. Did some research online and see now why Zach and Carl receive 5-star reviews. My repair and service were done on time, at a VERY reasonable price. I’ll be taking my car to MBZ from this point forward - - they are that good.

Ra
Review №100

This will be the only place I go to for when I need service or my Mercedes fixed. Hands down the absolute best customer service. My car always comes back on time, washed and this time because I had a gas leak, my car was filled with a full tank of gas. Thank you all so much for superior service!!!

Information
100 Photos
100 Comments
5 Rating
  • Address:7279 E Adobe Dr Suite 110, Scottsdale, AZ 85255, United States
  • Site:https://mbzscottsdaleservice.com/
  • Phone:+1 480-473-4722
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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