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Chapman Collision Scottsdale
7100 E McDowell Rd, Scottsdale, AZ 85257, United States
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Chapman Collision Scottsdale
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An
Review №1

I recently took my 2020 Tacoma in for body work. I dropped it off on a Monday, it was there for a week and a half, and I left with it looking brand new this past Thursday. Throughout the entire process they were fantastic. I’m thrilled with the work done and will return if I’m ever needing body work done again. I’m highly detailed and they took care of each and every single detail on my truck. Thanks Chapman, especially Javier, you were great!

Mo
Review №2

I live nearby and just moved to Arizona from California and got my new license plate in the mail today and could not figure out how to get the stripped screw out so I can put on my new license plate! I remember driving by Chapman collision so I decided to stop by and see if somebody could help me out. They were so nice and helpful and didn’t even charge me to put my license plate on! I felt taken care of and appreciate them so much that if I ever need them for any future car damages or support I will definitely be back. Very friendly and helpful!

Je
Review №3

It was a great experience, the repairs were amazing, the damaged area is like new.

Vi
Review №4

Great experience! Came in via a claim through Geico for very minor damage on the front grill. Talked to Alberto and Jose and they advised me that it would not make sense to make a claim as the fix would be a few hundred bucks. They also did some slight adjustments for free.

Da
Review №5

Since day one I walk on this business property to get my truck fixed, the customer service to the professionalism was beyond exceptional. Daniel Wheelock and his team had excellent contact and follow-ups on the status or parts/repairs and ensured I was 100% taken care of. They made sure everything was repaired to top notch on my truck and back on the road in a timely manner. Daniel even followed up with me after I picked up my truck to make sure I was completely pleased and satisfied with the repairs, since he was not available at the time I came by. When I picked my truck up, I could not have been happier. According to my Geico Representative (James Sifferman), with Daniel being in this industry and a car man, I m glad I selected this place to do business. Cannot say enough about what Daniel and his team achieved, such a fantastic place. I highly recommend Chapman Collison Scottsdale for any repairs/service!

Jo
Review №6

5 Stars doesnt even equate to the kind of service Ive had at this shop. These people are car guys, they care about your car and moreover they will do just about anything to make sure that the job gets done. I am beyond pleased with the results, and these guys have even invited me to come back if theres something off about the car. The manager here is a guy who clearly cares about not only the customer, but also the optics of the shop itself. He personally met me when I came to drop off my car (the second time, had two accidents both they serviced), and he gave me an assurance that went over and beyond the promise of just fixing the car. Each and every person at Chapman Collision has treated me with the upmost respect, and really has gone the extra mile (all puns intended) to make sure they make their customers feel special and important. I urge you, if you have had the unfortunate experience of having a collision, come to this shop. They will bend over backwards to make sure that everything goes right, and keep you as the customer first. I cant thank them enough for their work, and moreover-I will forever be a customer of Chapman Collision based on the experiences Ive had (lets just hope I dont get hit again 😉).

Br
Review №7

I have a Ram 2500 turbo diesel truck with the ram boxes on the truck bed. The AZ heat ended up warping the integrity of the box as well as melted the adhesive keeping the painted panel intact on both sides. Wind and car washes continued to add havoc to the ram boxes causing additional wear and tear on the truck.Exceptional customer service and work conducted by Alberto and Leo - so very much appreciated! 5 stars all the way!! Would definitely come back for any future body work or vehicular need. Definite recommendation.

Pa
Review №8

Charlie did an amazing job repairing a dent on the side of my Nissan Rogue! They handled all my insurance questions, and when he wasn’t satisfied with the paint job they did on the first run, he made sure to call me and ask if they could take their time to really get it right, which they definitely did! I really appreciate the time and effort and this Nissan looks good as new and I can highly recommend this shop, will be using them again if needed (hopefully I never have to see them again though because you know the nature of a collision center)

Ra
Review №9

Top notch organization. Javier to great care of me and the work is top notch. As I understand it the employees that do the work have some type of training and credentials that only 10% of their peers have. Paint work is the best I have seen. Interview them like I did. In short, you can trust them with your car...

Ma
Review №10

I would/ already have recommended them to family members. Was a pleasant interaction throughout the time my car was there. The detailing inside was incredible, feels like a new car.

Ca
Review №11

After two dealings with this place I can safely rate them 5 stars and recommend them to anyone.The best compliment you can give a business of this type is that you cannot notice any damage from the collision and I never have to think about them during the process or after I get home. They work fast and Charlie is very nice and polite. Excellant with customer service.

Bo
Review №12

Very respectful and informative. They had my rental there and ready. And they said my car would be ready in 3-4 days. Which is a lot quicker than I expected since my car is an 06. I thought new parts would be difficult to find. Ill definitely use them again if needed and I highly recommend them.

ja
Review №13

It was a stressless experience at a stressful timeKyle was awesome and very accommodating he took care of everything all the way down to extending the rental with Enterprise and the insurance company. And the truck came back looking 👍..

Ca
Review №14

I had body work done on my car and Javier at Chapman Collision kept me informed every step along the way. He’s an excellent communicator and I’m very pleased with the outcome of the repairs. I highly recommend them.

ra
Review №15

Kyle and Chapman collision was amazing! I highly recommend Chapman Collision to anyone who is looking for an honest assessment. Chapman had earned my business.

Sa
Review №16

Amazing experience dealing with Kyle!! Brought my Civic in for some minor body work from a collision. Needed a new front bumper, headlights, fog lights assembled and painted. Fast turnaround time - 1 day from drop-off to completion. When I arrived to pick up my Civic it was washed, I even requested an oil change before pick up and he took care of that for me. Couldn’t ask for better service and communication.

Wi
Review №17

My wife was hit on HWY 101, a number of months ago, by car that was pushed into her by another car tailgating at 65+ mph. A shovel left in the road caused a car to brake suddenly, not leaving time for the foolish tailgater to react. This chain reaction veered into my wifes lane striking her rear left wheel, pit turning her into the center wall, crushing the front end of our new Ford F150 4x4 (only 6,000 miles on it) and giving my wife a few injuries as well.We took our F150 to Chapman Collision for the repairs. They did an amazing job fixing all the damage and paint. It looks brand new again and drives perfect. It also has a warantee on the work if any problems arise later on. They even went the extra mile, for no added cost, to get the slightly edge abraded special off road tires we bought for it replaced, for my wifes peace of mind and cosmetic appeal.The staff is super positive and professional.We were very impressed and would recommend this business 100% to all others.

Jo
Review №18

My family had a Amazon driver hit one car and another car was dinged in a parking lot all in the same month. Both times I went to Chapman Collision. I have been very happy with Alberto and the gang. The work was done quickly, the communication was great and the overall experience was awesome. Highly recommended.

Sh
Review №19

Charlie was a wonderful advisor to work with! Being in a car accident is stressful enough without the added stress of having to worry the car repairs. Charlie took ownership and saw the repairs through to the end for the work they were able to complete! Additional repairs were needed that the shop was unable to take on, but Charlie assisted in the transition of repairs to the dealership as well. He was patient, pleasant, and empathetic. He made this a smooth and painless process! Thank you Charlie for all your help!

Jo
Review №20

Quality work with warranty. Outstanding communication with customer service to match. This will be the only collision center i use going forward.

Mo
Review №21

I was hit by a flying metal pipe on the freeway and took my car here to get it repaired. Nick knew what he was doing, was professional and let me know the exact date it would be ready by, and it was ready on time! My car looks brand new and they even washed it and cleaned out the inside. Thank you!!!

Ja
Review №22

Alberto was very friendly and helpful. I shopped 3 different places and Chapman Collision had the best price. Excellent work! Like brand new!

Un
Review №23

Kyle was Awesome!! Would recommend Chapman collision anytime. They had my car done in a fast and in the time promised. Thank you!

Sa
Review №24

Dropped my car off last monday for a major dent in my quarter panel and a few scratches and they had it fixed in exactly a week, but they did an AMAZING job. It looks brand new and the people there were so kind!!! They also cleaned my car before I picked it up. would recommend this place to all my friends and family :)

Sa
Review №25

They work really well with my insurance (geico), so the whole process was easy and efficient.

Pa
Review №26

The Chapman team is the best in the valley. They went out of their way to ensure I had a phenomenal experience. They kept me posted on all steps and handled every situation ahead of me needing to worry about it. Will absolutely be back!

Jo
Review №27

They did an amazing service. They were on time and had my vehicle ready exactly when they said it would be done. You could not even tell they did work on the vehicle, it looked brand new agin.

An
Review №28

Everyone was so friendly and helpful. Crystal made me feel confident and comfortable about leaving my car there to be repaired. It was so easy to access a rental car and return it through them. The work they did was top notch. I was thrilled with how wonderful my car looked. Definitely will recommend this place to everyone I know. A million thanks!

br
Review №29

They exceeded my expectations! I worked with Crystal. She is so nice and knowledgeable. You let me know what to expect for work being preformed and gave realistic time lines. She gave me updates along the way and my repair was complete early with perfect service. Thank you!!

St
Review №30

My car got backed into and had some scratches/dings on it. Adam was so helpful and fixed it right up in about 10 minutes for me! Definitely recommend Chapman Collision for their customer service, couldn’t be happier!!

Dy
Review №31

The team at Chapman was great. I ordered a part for my 2015 Hyundai Elantra and realized I didn’t have the tools to get it installed on my own. So I went to Chapman, and Kyle Heim and his team quickly took it into the shop and got everything installed. Super impressed with their professionalism and quality work. Definitely recommend Chapman Collision.

Bl
Review №32

Alberto was very helpful. I came in to get my fender fixed, and he was able to get the parts in quick. I was able to get it fixed the next day, and the car looked good as new.

Ad
Review №33

Charlie from Chapman has made this experience the best way possible. I’ve never been in an accident before and never had to take my car to a collision center.My 2020 Volkswagen Atlas Cross Sport got hit on the passenger side. Both doors where destroyed and needed to be replaced. The hit deployed my airbags and ripped the head liner. The fellas at Chapman fixed my car and made it look like nothing ever happen! Couldn’t believe it.Before we decided on Chapman, I was looking at the reviews like you were and a lot of people were saying they took months to get their car back. Yea I was told this month but ended up being two more months after. During this pandemic it delayed the parts they needed. I’d rather them take their time than rush this process. I am VERY pleased with their work and communication.Charlie gave me a call every week with updates.Do not hesitate or think twice of going somewhere else. I highly recommend Chapman!Thank you again Chapman!

Al
Review №34

As a girl I am always so nervous going to get things done to my car due to them overselling me things I don’t need. However I’m so glad I gave this place a chance! Everyone was so kind and compassionate, but Alberto worked so well with me! He explained things that I didn’t understand and even got my car finished really fast even after a mistake with the insurance company! I would definitely recommend coming here and asking for Alberto!!!

Ma
Review №35

I just bought my new Ford Eco Sport and I hit the front end on a pole and my front bumper lost a part. I went to Chapman and the production manager Kyle came out and looked at it. He took my car and fixed it quickly and didn’t charge me. You just don’t see that kind of service these days. I would highly recommend Chapman for any of your car needs

Al
Review №36

Got my 135i fixed here, process was extremely easy, all I had to do was drop my keys off with them, and they took me straight to Enterprise and had me in a rental car in ONE HOUR! working with them and my insurance was very streamline clean cut and easy they sent me updates every other day. 10/10 would recommend to anyone and would ONLY use them for any future body repairs.

Ad
Review №37

Alberto went above and beyond to meet and exceed my expectations. I had an acquaintance who referred to me the auto body shop due to the same service (cosmetic work) and type of vehicle, and I’m thankful he did because I had been looking everywhere for a reliable and trustworthy collision center. I would recommend anybody with cosmetic needs to check here first to get a great quote and build rapport with a fantastic team. Thanks Alberto!

Ja
Review №38

Had to bring my Ford Fusion to Chapman Collision Scottsdale after getting into an accident. Alberto went above and beyond to ensure my experience here was an excellent one and provided me with frequent updates on the status of my vehicle through out the repair process. Definitely would recommend Alberto again in the future!

Pa
Review №39

The folks at Chapman Collision Scottsdale were a pleasure to do business with. The work performed was excellent, and the entire staff excels at Customer Service. Also, not only did they do great repair work, they cleaned my truck inside & out and aired up the tires!

Mo
Review №40

Daniel was fantastic to work with. He got me a quote for repair very quickly with a couple of options to pick from. I was able to bring my car in the following morning and they were able to finish the work and get the car back to me before the holiday weekend. Additionally, since I didn’t live to far away, they brought the car to my home. This is my 3rd time using this repair shop and the work has always been good quality and fast.

Da
Review №41

My car was in a pretty serious collision a while back so I began looking for body shops around the valley. I came across Armando’s body shop. I saw they had good reviews here on google, so I decided to go check them out. I spoke with the owner and at first seemed like a genuine, honest guy. My car suppossed to be a total loss but since they are not specialized on hybride cars they simply said it is a repairable car and they estimated my new car on behave of their own benefit while at the same time forcing me to drive a salivage car. So finally when i refused ther service they purposely cause more damage on my car and uninstill everything and even the manager refused to give me my car the way i gave them. very terrible and will never recommend for anyone.

Ja
Review №42

Great experience all around, would recommend

h2
Review №43

Alberto and Crystal, Very prompt and courteous. Fix my Jeep next day. Thank you so much! Highly recommend!

Tu
Review №44

My entire experience could not have been better. The work was completed sooner than expected, the quality was l perfect, the process was smooth, and Kyle, my point person was communicative and helpful.

Th
Review №45

Great repairs at a great price. They were able to produce a quote in less than 20 minutes and scheduled me immediately.

Mi
Review №46

Great service

Do
Review №47

Very quick and professionally done

Je
Review №48

Daniels customer service went above and beyond my expectations. My car was backed-into in a parking lot and the bumper was badly dented. I was really worried about it but Daniel was able to pull out the dent and make it look almost like new, in less than 20 minutes! This was back in Sept. and Ive been meaning to write this for months. Sorry for the delay and Thank you again, Very very much Daniel!

To
Review №49

Junior was prompt, efficient and knowledgable. Couldnt ask for better.

Cl
Review №50

ABSOLUTELY Loved how beautiful my 2018 Toyota corolla was left after repairs. So glad I took my vehicle to chapman collision in Scottsdale. Alberto kept me updated every step of the way. Julissa also was very nice and helpful to answer my question when I called in and Alberto was away from his desk.. He never gave me a reason to doubt his word or service. Strongly recommend taking your vehicle to chapman collision in Scottsdale. Shout out to the painter as well who painted my vehicle and matched my red car.. Thank you Alberto...

ch
Review №51

Came in for an estimate and Alberto helped me out and was very knowledgeable cant wait to work with them

me
Review №52

Good work, great customer service, kept me informed and finished as scheduled.

cr
Review №53

Editing my review because I was having a bad day and decided to take my frustration out on a review.Chapman collision is a fine repair shop run by excellent people and interacting with them was always a pleasant experience. In the age of instant gratification it is hard to remember to be patient but good things are worth the wait. Thanks again for fixing my baby.

El
Review №54

They did a great job. Friendly, informative, professional. They had my car done in half the time. Would recommend to anybody

ST
Review №55

Had some damage to my 2010 Honda accord that I brought in to get fixed. A lil miscommunication led to a mistake and Chapman (Christian if I remember correctly) said they fix it and they went ABOVE AND BEYOND. You guys have my loyalty.

Ma
Review №56

Took auto in to get default door code. Prompt service. Successful.

Ja
Review №57

They take very good care of their customers. Excellent customer service. Their work is top notch too.My 5 year old car looks practically brand new!

al
Review №58

I had great service from Alberto.

Ir
Review №59

I took my car for a collision repair and the entire team did a great job. They updated me very often on the status or parts/repairs and ensured that I was taken care of 100%. Picked up my car and I could not be any happier on how great it looked. Thank you all!

Ad
Review №60

Vehicle was a week late and the interior was coated in body filler dust

Sa
Review №61

Alberto was very helpful and professional I would recommend to anyone who needs work done

Ra
Review №62

Got in a car accident that needed the bumper repaired. Insurance got me in on a friday, got the car back on wednesday. Total time in office or on the phone was probably less than 20 minutes. Fast and good service

Ru
Review №63

Daniel, was both friendly and professional..he did a great job in updating me through the entire repair process. I also very much appreciated Daniel accommodating my COVID-19 fears by meeting me outside rather than having me come into the office. Thank you Chapman Collision Scottsdale!

Ka
Review №64

I could not be happier with the service provided by Crystal, Kyle and Alberto. My slightly battered 2015 Mustang now looks brand new!

Ni
Review №65

Chapman Collision is amazing! I had some issues with an insurance repair on my car at another shop, and Chapman was able to take over and get things finished really quickly, and beautifully! Jazmine was very communicative and easy to work with, she kept me up to date on what was happening with my car. Chapman even paid for my rental car for a few days—they went above and beyond to make sure I was well taken care of. Thanks for a job well done!

Ab
Review №66

Excellent work they told me that day it would be ready and that day they had it ready to go out on the streets

Pa
Review №67

Someone had dinged my door handle and I foolishly tried to fix it myself making the entire thing worse. I decided to just stop by Chapman Collision on a whim and ask if they could sand and repaint the handle. I was paying out of pocket, no insurance. They were very friendly and easy to deal with. Their estimate was fine. It was such a small job I really cant tell you if it was high or low. I didnt want to get multiple estimates (which you should for big jobs). I came back a couple days later, they took the handle off, I left. Later the same day - it was done and they reattached it. Looks perfect and it does its job, opens the door. Best part - I dont have to look at the big black scrape anymore! Look at that handle... beautiful, right?

Ni
Review №68

Alberto was a big help and replaced part of the side mirrors on my F150. I called and they said to come in anytime, when I got there they took care of the job right on the spot. Thanks a ton!

ma
Review №69

Alberto is amazing took great care of us

Er
Review №70

I DEALT WITH DANIEL THE MANAGER, HE WAS A PLEASURE TO DEAL WITH! THE PAINTER DID A GREAT JOB ON MY BUMPERS FOR MY MERCEDES! AND THEY GOT THE CAR DONE ON TIME AS PROMISED!I HIGHLY RECOMMEND! A++++++++++++++++++

Pa
Review №71

Had my vehicle in here last week for some moderate bumper damage and was taken care of by Daniel. Timeline was accurate and the work was exceptional, even fixed something I didnt inquire about. Highly recommend!

sa
Review №72

Chapman Collision does an amazing job repairing any kind of incidents, small or big! Johnny was in charge of my repairs and he does a great job with the body work and updating you of the status of your car via text. He is very knowledgeable and is able to answer any questions with confidence which made me feel confident in his work. This whole experience made me feel at ease in a time of distress. I recommend Chapman Collision for all your repair needs!

Da
Review №73

I had the unfortunate luck of a hit and run. I was super stressed as I just got this car. Geico recommended Chapman Collision and am i glad they did! From setting up the appointment, dropping my car off, dealing with the paperwork and the communication it was a painless, quick experience. And THEN, when I saw my car...I WAS OVERJOYED! They did such a great job, they even detailed my whole car. THANK YOU AGAIN!! I will be sure to recommend you to anyone who asks!!

Je
Review №74

Outstanding !Finally a company that remembers what quality work and customer service is all about. Not only did they do a fantastic job repairing my truck after I was rear ended, they repaired some nicks and chips and painted the front of my truck so that it would blend in nicely done at NO CHARGE! This is the second time in 6 years that I have had work done here and both times I have been extremely impressed with their commitment professional workmanship and excellent customer service. Thanks again to everyone there for all the quality care you have given to my truck and to me. You are the very best at what you do!Jeffrey A

Ja
Review №75

Words arent enough to describe the exemplary level of quality these fine folks provide but Ill sure give it a shot. The incredible service you receive when you pull in makes the difference! They have great relationships with vendors so your cars parts get there super fast and they only employ experts so you know the work is top notch!The relationship weve built ensures that Ill stay coming back forever. When I say I have a guy Chapman Collision Center is who Im talking about.

NB
Review №76

I selected Chapman because I have been using their services for my 2011 Hyundai Equus for years. Top notch service by far. They have serviced my vehicle for routine maintenance. They do a full inspection of the vehicle and if there is nothing wrong or needed to be fixed, they have the utmost integrity to let you know that. Other dealerships/shops either lie and tell you something needs to be fixed or they “recommend” something needs to be fixed when in reality, it doesn’t. It’s all about sales.Chapman does the opposite and their integrity is pristine. I took my vehicle to get the bumper replaced and their communication was incredible. I was notified of any updates without even having to make a phone call. I rarely write reviews but this had to be said.—highly recommended

La
Review №77

Took my car here after an accident, my front end was smashed to the point I could only get my door open about a foot, my radiator was bent and my coolant reservoir was cracked wide open. Would absolutely go back. They did an amazing job, Adam kept me updated through the whole process and even had it done a week earlier than planned. My car looks brand new and drives great. If you ever need a place in network with progressive I would definitely recommend going here.

Ma
Review №78

Did a great repair job on my EcoBoost Mustang. Had to have the entire rear quarter repaired. Staff were always good at communicating and updating me on their progress. Car ended up being finished way ahead of the original timeline. The final paint finish could have been a little better as there are a few noticeable defects, but all in all it was good work.

Mi
Review №79

Jasmine you were awesome thank you for keeping on top of everything for my car. Its pretty again thanks to you and the tech!!! I highly reccomend chapman commission center!!!

Ru
Review №80

Looking good so far they repaired my wifes vehicle with the help of Allstate and progressive. The receptionist is really nice and I dealt with Charlie and new hire guy which was pretty cool. Car looks pretty much brand new. Thank you

Co
Review №81

Kai, took great care of me while I waited, best service I have ever received at a body shop, bar none! I highly recommend this service person. Do your self a favor and ask for him by name to take care of your car. You will not be disappointed!

ma
Review №82

Plesant efficient

Do
Review №83

Jason has been handling my collision repairs like an all star customer service maestro...thank you for your genuine professionalism and straight to the point assistance. Hope I don’t ever see you as a customer getting collision repair again, but hope people get the same service you’ve given to me and my family. Cheers, and good on you!!

Ch
Review №84

I was in an accident wiyh my two young daughters the beginning of June. I brought my car in and Johnny was wonderful. He was able to get me in and walk me through the process. I have never been in an accident that needed repairs before and he informed me the entire time. He got me into a rental right away and I got my car back 4days sooner than I had anticipated. I would definitely recommend Johnny and Chapman to everyone.

Ro
Review №85

They let me use the phone to call a ride one hot summer day.

Ja
Review №86

Outstanding service. Fast, courteous. Upmost professionalism. Personable.Here is my story: my explorer was parked on the street in front of my house and a city of Phoenix trash truck hit it. Cary and Jazmine took such good care of us. They made a miserable situation (dealing with COPhx ins.) into an effortless breeze. I am reccomending anyone and everyone to use Chapman Collision center whenever theyre in need.I am also submitting a support request to Google to modify my review to have 6 out of 5 stars, that is how impressed with Chapman Collision Center.

St
Review №87

Kevin, the manager, took incredible care of me. Made my problem a very simple fix and kept in touch with me. Made me feel like I was part of his family! Kevin has my business for any collision related work on any car I own now or in the future. Please tell all you friends and family about Chapman Collision on Scottsdale. Ask for Kevin!

Ch
Review №88

I would highly recommend Chapman Collison! JR was my service advisor. JR was professional providing amazing customer service, updated on the progress of the car and always helpful with answers to all my questions! Hands down best customer service ever! I was through the moon on my car today and the fantastic quality of the work done!

Ja
Review №89

Excellent work done quickly

Je
Review №90

Let me just say these people are amazing. Not only did I receive excellent service, but the went above and beyond. Julissa was amazing in helping me with my insurance issues, yet being very professional during a irritating situation. Also, when I got my Jeep back, it was the cleanest it had ever been. I highly recommend them!

Al
Review №91

I received OUTSTANDING service from Chapman today! So thankful for their entire team. Had a excellent experience and I will be recommending their services to everyone I know!!As I was driving to work today, my spare tire blew out turning onto McDowell road. I quickly pulled into the closest parking lot I could find (Chapman Collision Center). As I ran around trying to find someone to apologize to for leaving my car in the middle of their front entrance, Tom approached me and asked if everything was okay. I explained my problem and Tom quickly started to strategize a plan for me. He was very friendly, helped me move my car to safety then introduced me to Johnny. Johnny checked out my tire with more of the guys from the team and told me that I had a blade stuck in my tire and would need to buy a completely new tire. I told Johnny that my tire was bought at Costco and that I had a warranty for the tire there. Without any hesitation Johnny said, hold tight Ill pick you up and Ill take you and your tire to Costco. After I arrived back to Chapman with my new tire the entire team was there to greet me, Tom and Johnny walked me to my car, had one of their technicians install my new tire, made sure everything looked good and let me on my way without charging me a dime!!!This team is PHENOMENAL. From Tom, to Johnny, Nicole at the front desk to the technicians in the back, I am so thankful my car broke down in their parking lot. Its so nice to know that their our people in the world that will still help others out of the kindest of their heart. Chapman Collision Center Scottsdale turned my potentially horrible day into a pleasant experience and I have nothing but GREAT things to say about them.Thanks for everything Chapman Collision Scottsdale!!!

Je
Review №92

Did not have a good experience with bringing my car in. Parts look good but half the time I didn’t know where my car was in the process. The guy working on my car would rarely return my phone calls. They had it for Weeks and then extended it another week at the last minute. I got my car back and then had to return it for parts they didn’t repair. I was told by multiple people it would be done the next day, it wasn’t. They had to repair another thing and kept it for an additional 3 days. Overall I would never bring my car back to here again solely on the fact that I didn’t seem like a client that meant anything.

Co
Review №93

My mom had her care repaired a few weeks ago and the service rep with Geico Jazmine was great! Made the process smoother and easy and kept us updated. highly reccomend.

Je
Review №94

After getting several quotes from various collision centers, Chapman Collision came back with the most competitive quote. I worked with Kevin, and he was awesome to work with! So easy to communicate with. Very fair with his pricing, even came down slightly from his initial bid since it was an easier fix than originally anticipated. He took extra steps to make sure everything was working perfectly. They also drove me back to work, and delivered my car back to me at the office. I cant say enough good things about the service I received here! Ill refer everyone that I know here. Thanks Kevin!

Ja
Review №95

I can’t say enough good things about my experience at Chapman Collision Center on Scottsdale/McDowell. Johnny took great care of my Jeep and I, and had us back on the road in under an hour. Great job Johnny! Thank you!!

Pa
Review №96

Kevin took great care of my Jeep while I waited and had a coffee! They do good work, fast.

Ha
Review №97

Service was great and done in a timely matter. Jason was awesome to work with. Highly recommend them!

Ja
Review №98

I loved the service and honesty. Im glad to say, Ive finally found a wonderful team of people that I can now TRUST.

Ne
Review №99

Committed team, I chose them because of good reviews and was not disappointed.They will try and go above and beyond to get your car to the way it was before any damage was done, if you’re looking for a reliable place then come here

SD
Review №100

Since getting my car fixed in January, one would never know that there was over $13,000 in damages. Its been flawlessly restored.

Information
21 Photos
100 Comments
4.6 Rating
  • Address:7100 E McDowell Rd, Scottsdale, AZ 85257, United States
  • Site:http://chapmancollision.com/chapman-collision-scottsdale-az
  • Phone:+1 480-947-8947
Categories
  • Auto body shop
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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