My wife was in a wreck in a Tesla Model X and these guys made the hard process of finding anyone to work on a Tesla easy. They made the process smooth and simple, worked with my insurance company and the car cam back great and very impressed with how they work and run their business and highly recommend them for Tesla owners and anyone looking for great work done on your car and the details they took on my car, the can be highly trusted.
Raintree Auto Body did a wonderful job of fixing damages to the body of the vehicle. They followed through on the estimated finish date and repairs were optimal. Front office personnel were professional and helpful with questions. I have and will continue to recommend Raintree to others.
Sadly I did not get to experience anything pleasant. For those of you getting your vehicle repaired, please read the documents they ask you to sign.Given my field of work, I am surprised that this shop has not already had more problems of a legal variety. People probably dont right reviews about those things.Please read what you sign. Hope you all have a good day.I will say the receptionist was very polite.In response to the owner/manager who saw my review (6/09/21)I am happy to have provided feedback.Perhaps it did not occur to you that clients/potential clients who come in for repair might also be attorneys and fully understand the writing in the documents/authorization forms you ask to be signed as a condition for your work.Your authorization document blatantly makes the client responsible for legal fees you incur (not that they incur). It makes it appear (from an attorneys point of view) that your shop will deliberately add things to a quote to get money out of an insurance agency. Then, when or if they catch on, you hold the client responsible for those legal fees should a lawsuit result.Now, this probably is not the case at all. However, one sentence in your form makes it appear as such. I would highly suggest your attorney edits that sentence.You should avoid being combative when you respond to reviews. It only wastes your time and looks petty. Why argue with one who went elsewhere? See my point?Have a wonderful tomorrow. I do mean that with all sincerity.P.S. You should not say unfortunately our signed authorization form has been written by an attorney you should say fortunately.... What you wrote implies that it is bad the form was written by an attorney rather than good. (Could not resist mate).:)
Came out of Costco to find my forerunner had been backed into. Damage was pretty significant, but drivable. Took my time to ask friends/family and search the web for a reputable location. Raintree seemed to be consistently well spoken of. A friend had dealt with Trevor Wrigley in the past so I reached out him specifically based on their praise. Process was incredibly easy, and they even finished a day early and a few bucks less than estimated! Communication was excellent and my Toyota looks better than new!
I was greeted upon entry. A quote was created and the work was completed quickly, exceeding my expectations. The work was done right the first time at a reasonable price. I have used this business several times in the past and will return when needed in the future.
Made repairs to my one month damaged vehicle to make it once again look like new. Continually communicated during the process so I always knew the status. Coordinated with insurance to make the entire process hassle free.
The clear coat was going away on the roof and hood of my 2003 BMW and it had a lot of chips and road rash on the front end, typical for a 107K mile car in Phoenix. I took it to Raintree Auto Body to get the front end and roof painted.Bob and Kara did a great job keeping me informed of what was going on and finished the car when they said they would. the results exceeded my expectations, they matched the 14 year old paint perfectly. It looks like the whole car was painted, my car looks brand new. Thanks Bob and Kara!!
We had our 2019 Honda Odyssey Elite repaired after it was backed into just behind the passenger sliding door. The process was slow, we had a few quirks, but I was pleased how they worked with our Honda dealer (Right Honda) to get it repaired correctly and completely. We tend to keep our cars a long time and the work was quality.
Very upscale auto body repair. Just got an estimate there no muss no fuss.
The most kind and amazing staff you could ask for. Very efficient, flexible, and knowledgeable. I was very pleased with the work they did and especially their customer service. I feel Sandra and Brett really cared and treated me and my car with respect. I am grateful! Thank you so much.
I had some fairly simple front bumper replacement work done here on my Tesla Model 3. The end result looks great and Im happy with it. The staff and communication here is what Id like to really point out though. Everyone I worked with responded quickly and followed up to check on certain things frequently. I will definitely be using them again if I need body repairs.
Took my Tesla in for body repair. Communication was poor on shop end. I had to call in a couple of times to check status. Took 2 weeks for minor paint and sensor. The car was drivable so the insurance company refused to pay for the extra week rental. Car should have not taken an extra week for minor paint. Shop could have easily gave back the car until the part came in.Making the option to use this shop has cost me more money than the insured company. Never recommending or using this shop again.
Our Tesla model 3 came back looking flawless, plus Bob and the team made dealing with insurance a breeze. They treated us like long time family members, which really took the stress out of the situation.
Raintree Auto Body is the absolute best to be had anywhere!!! Always courteous, prompt, and professional. Their work is top notch each and every time. You cannot do any better than Raintree Auto Body!!!!!!
Kara and Bob are absolutely wonderful!!! They bent over backwards to make sure that I was taken care of in as timely manner as possible! I was treated so well by the entire team at Raintree Auto Body when my Tesla was involved in a bad accident. Everyone was so very pleasant and willing to help in anyway they could and my car looks fantastic! I would highly recommend them to anyone needing body work!!!
Kara and Bob along with their team are wonderful. Take any stress you may have away and handled everything needed before I could ask.Hope not to have to visit again but if the need arises they are 1st on the speed dial.TH
My thanks to Trevor Wrigley for his expertise and punctuality. The repairs were executed in the highest degree of workmanship and timeliness...they truly removed the dent from accident.
All good. Quick estimate. Results good. Some concern that estimate well below final bill.
Cara and Bob were always available to take my calls and answer my questions and guided me through the process in dealing with insurance and them as the autobody shop of my choice, especially since I had not been in an accident for more than 28 years. They were always pleasant and willing to provide me any help I need it. Many thanks and job well done!!
Perfect repair work. Would not use any other shop. They did a great job of cleaning the car as well. Office staff and estimators are friendly, attentive and efficient. They are easy and pleasant to do business with.
Very professional and quality of workmanship makes this the place for Mercedes repair.
The entire process of having body work done on my 128i was not only easy and painless it was a joy. My black convertible BMW 128i was in good running order, but dull and somewhat scratched up after 9 years in the desert. The damage I wanted repaired was self-inflicted, somewhat more complicated than it looked, dented from the rocker to the belt line along the seam between the fender and the door.I appeared on the doorstep at Raintree Autobody without an appointment and was greeted and introduced to the manager within 5 minutes. The inspection took another 5 minutes. And the estimate was in my email within 5 minutes. When I called for an appointment I was given the day and time that I asked for and the car was finished when promised. The bill matched the estimate exactly. All of that good service is why I come back to Raintree whenever I need a body shop. Their service is excellent.But I have to tell the world about the exceptional quality of the work. My 9 year old car shone better than brand new. The paint was brought back from the dead of black paint in the desert, and the new paint was blended seamlessly with the rest of the car that had been polished to match the new. The interior had been detailed to better than new. I had planned to sell the car. But now it’s such a pleasure to drive, I’ll be keeping it for a while.Thank You RaintreeBrian M.Phoenix
Really professional. Easy to get a quick quote. Reception was friendly and helpful. Trevor was the man that reviewed the damage and ran the numbers. I noticed the inside was nicely clean.
The best! I’ve never had a better experience with a car repair. They did everything they said they’d do and on time. I’d give 10 stars if I could. Thanks Bob!
Have used Raintree for years. As always their work is second to none! Simply drop of your car off and they handle everything. Get your car back and it looks brand new! Anything from a minor ding, to major repairs! I wouldn’t trust any other body shop to work in my vehicles, Raintree is the best!! Thanks again for the great service and highest quality workmanship!
Raintree kept me informed throughout the process. Everyone is helpful and responsive The work done was flawless. Ive used them twice with superb outcomes each time... These guys are great!!
They got my car back to new after a fender bender.The guys did a great job and super helpful and friendly office staff.
Was treated so nicely! They are very good with their prices too
I had an unfortunate accident in my Cadillac Escalade. I hit a large metal object on the 101 Freeway. The car in front of me dodged it and I subsequently hit it.....very hard. The damage to my car was all underneath. The hit took out two tires, rims, axel, struts, shocks, and breaks. Raintree autobody was very caring and worked closely with the insurance company to get my car the repair it deserved. I’m glad that Cadillac referred them and also happy that nobody was injured from this accident.
Great customer service. Worked well with insurance company. Did a nice job of keeping me informed of progress. Work performed was done very well.
I recently had the misfortune of driving over a curb and onto a rock. The car suffered severe damage and I was forced to tow it to Raintree Auto Repair. I was met there by Omcara whose personality and warmth made my initial visit stand out. The repair was completed in a professional and expeditious manner and my car looked and drove like new after the repair was completed. I can not recommend Raintree Auto Repair more highly. My hats off to Bob Casper and his partner in crime Cara for the way I was treated. The work was completed on time and I am 100% satisfied. Five star service highly recommended Dr. Robert Goldenberg
Kara and the gang at Raintree were the best. When your car is wrecked, and especially an expensive one like my Tesla, you are kind of freaked out that it wont be as good as new. I cant tell mine was damaged. First Class!!!
I have had paint and bodywork done at Raintree Auto Body five separate times over the last 4 years. The bodywork, paint, and pinstriping have all turned out excellent each time. I did have a minor issue once but the team at Raintree was quick to resolve I highly recommend Raintree Auto Body.
I had a new grill put on an Audi A4. The cost was extremely fair, my consultant was knowledgeable and friendly, and the end result was fantastic!The fix was timely, absolutely zero touch, and they even detailed the car.I will recommend Raintree Auto Body to anyone seeking a repair!
Both times Ive needed them theyve done a great job and everyone seams tovwork as a team
Brought my Tesla S in for accident damage and Raintree did exactly what they said they could do. Car came back looking new again. I was even impressed with the complete detail service of the car. Delivered faster than promised. Thank you.
This was our 2nd time needing Raintree to repair our Tesla, both times they did an exceptional job. The staff we dealt were, without doubt, the most professional and helpful folks I’ve ever had the pleasure of working with....especially Bob.If we need any car repair in the future for any of our cars, Raintree is my preferred shop.I would recommend Raintree to all of my friends.
We had a damage on the car which Raintree repaired profesionaly an in ecxellent manner. If you need body-work to be done we would reccomend them very highly.
I work in customer service. Great customer service is very important to me in a world where people are increasingly unable to communicate personally! I havent met a more lovely group of people in a very long time. From the gentleman that greeted me upon arrival, to phone follow ups to the girls at the front desk. They were such a pleasure to work with....oh and my car looks great.
Brett and Trevor were super helpful. They did great work and got it done I’m a timely manner. They were super communicative and answered any questions I had.
Raintree did a great job on my truck!! Everything looked perfect when I got it back and I was super excited! I’ve never had to have auto body work on a vehicle so not sure how long these things normally take or anything. They had my baby for a month which was hard but they took great care of me and were always very professional and kind! Thank you Raintree!
I had to get the front bumper fixed on my Tesla after hitting debris on the freeway. This was my first time using an auto body shop and I was extremely happy with the quality and customer service. Thank you Bob and Kara!
I have taken multiple vehicles here over the past 12 years, amazing company. Recently had my Genesis worked on and it came out beautiful thanks to Brett and Trevor! Highly recommend this company!
Excellent they worked on my Tesla Model 3. Worked well with my insurance and no problems yet. As well as I am not worried about anything as they have lifetime guarantee on their work! Thanks Raintree!
5 star ! Wouldnt take my car anywhere else. Thank you Trevor.
I had my car repaired at Raintree Auto Body after a significant accident. It was returned to me with excellent work being done, as if the accident never happened. Bob and Kara were both professional, friendly and very helpful throughout the repair process. Overall, very satisfied with the job done.
I was greeted immediately upon arrival and everyone was so helpful. Having been involved in an accident is very stressful and the people there made it as seamless as possible.Brett was very easy to work with and kept me informed along the way.The car was repaired and looks great.
Raintree Auto Body is the only place I trust to do body work on my vehicles. They are always professional, friendly, and turn a negative experience (auto accident) into a positive experience. They handle everything for you, they deal with the insurance company so you don’t have to.
Best body shop hands down. Bob and Kara are honest, straight forward, and we’re great to work with. Most importantly, the car looks brand new!
I had a four-inch-wide scratch along the drivers side fender and adjacent area on the front of the door. I brought it to Raintree for an estimate to repair. The young fellow said, Give me a minute, and came back with two containers of polish and an electric buffer and in three minutes took the entire scratch out. Youd never know it was there Probably a run-in with a grocery cart, he surmised. These guys could have told me it would cost $1,000 to match the paint and redo the entire fender and door -- and I wouldnt have known any better. This was honesty and principle at its finest, and to say it was appreciated it a major understatement.
Thank you Bob and Kara for taking care of my pride and joy. My custom C63 AMG P30 looks amazing and I’m very happy with end results. Looks awesome!
Very high quality work and great staff!
Was very, very pleased with the service I received at Raintree. You were highly recommended by Kia. The communication between us was great, keeping me informed as to what was going on as I waited for my car to be Done. Sandra at the the desk was friendly and very professional and Treavor was wonderful. You are lucky to have good people working for you.
I’ve had to go here twice now and both experiences have been stellar. Most recently, I took my Honda Civic in and it looks brand new. The customer service is always on point. I appreciate Kara and Trevor and the rest of the team and how good of a job they did on my civic. And the work is done quickly. Thank you so much!
My dealership reccommended raintree.My car looks beautiful! I am so pleased.love,love,love what they did
Quote was accurate. Work impeccable. Wasnt expecting a detail job, but it evidently is part of the service. Overall GREAT!!!
Brought my Mercedes into Raintree Auto Body for an impossible repair, and the customer service was excellent! The estimator Bob was very informative regarding the process keeping me informed on timeframe of repairs. I highly recommend this business for all your repair needs. Any make and model.
I had my SUV towed to Raintree Auto Body after a crash. The office staff was extremely helpful and compassionate after a bad start to the morning. They worked with me and were flexible in taking care of my vehicle. I would definitely recommend Raintree Auto Body. Even though I hope I dont need their services for a long while.
I have to say, Rain Tree was absolutely the best to work with. My beautiful new Lexus was delivered just like it was off the dealer lot. They where always sending me notifications on status. My hats off to Paul the owner and his crew!!! I recommend them to everyone. Alan Z
Went to Raintree Auto Body for the first time yesterday - recommended to me by a friend. I owe that friend a T-bone steak dinner!! That was by far the BEST experience I’ve ever encountered when it comes to body shops. The place was clean, the atmosphere was friendly and inviting, and they were able to help me out with my car problem that very same day! Very reasonably priced and friendly owners/employees. Kara Meek was amazing!! Absolutely give them a 5 star review - now won’t even consider going anywhere else!!!!👍🏼👍🏼👍🏼
Very friendly and easy to work with. Very professional. I would recommend them to anyone needing body work!
Terrible experience with Raintree autobody. I took in my 2020 GLE 450 for some body work after an accident. The original repair took more than two weeks longer than promised (which I can understand), but more frustrating was the terrible communication. I had to be constantly reaching out and asking for updates-- they were never provided freely.On the day I was told the car would be ready, I waited around for a long time before the car was actually ready. Furthermore, the car was not cleaned when I picked it up.All of this is somewhat minor inconveniences, but the worst part:They misaligned my door when they re-installed it. It was rubbing against the fender and caused further damage. I had to take it back in and they had to re-repair and paint it.Both the customer service and the actual bodywork was exceptionally poor.
My E320 had some body damage in 2013 that required a new bumper. Last year the paint started flaking on that bumper. I contacted Bob Casper at Raintree and was surprised that they would cover it under warranty. Working with Bob Casper and Kara was a great experience. I will recommend Raintree Auto Body to all of my friends.
Very professional operation from the time I arrived until my car was returned. Quick, clean, and dependable company.
Brett helped me from start to finish and keeping me posted daily on the status of my car. Top notch service and conveniently located by my work/home!
Our Mercedes was rear-ended and needed a lot of work done. Once Raintree finished, it looked as though nothing ever happened. Our experience with Kara was second to none. She always communicated regularly and updated us on everything.
My car was in an accident and was almost totaled, but Raintree was able to work with my insurance company and repair the vehicle. I have had the repairs done for a few months now and my car is as good as new, as if nothing was ever damaged. I refer people to this auto body shop all of the time as their service and communication is top notch!
Pleased with service provided.
From the moment you walk in the door Raintree Auto Bodies staff are kind and compassionate. They will take care of your every need. With experienced technicians and state of the art equipment your vehicle will be taken care of and repaired to perfection.
I got rear ended in my Mercedes suv and had it towed to Raintree Auto Body. They did fast work & it looks amazing. Trevor kept me up to date with the progress often & everyone was very friendly. I have had to deal with other body shops in the past & have never been so happy with the service.. Thank you Raintree Auto Body
Ive used Raintree 2 times and both times the work was done properly and as quickly as possible based on part availability. They work well with insurance companies. Also communicate the progress as needed.
This is a top notch facility. Everything went very smooth and the workmanship was excellent. Thank you for a pleasant experience.Sincerely,John W. Dovgan, D.D.S.
Thank you to Paul and Andy and the rest of the team! This auto shop and the people who work there are incredible. Brought my car in (Mercedes) to get the front grille and hood repaired and they handled everything including estimate/payment from insurance and fixtures. They are timely, professional, and kind. I would highly recommend this spot!
Good work but always takes longer than expected
Visited Shop For 1st Time On A Monday. Received Decent Quote. Brought Vehicle In Next Day (Tuesday) For Hood To Be Painted. Picked Up SUV Friday Afternoon.Work was completed on time, as promised, on budget.Workmanship is 1st rate, staff is friendly, courteous, and professional. Trevor made the experience simple. Raintree Auto Body is the GO TO body shop for the best auto dealers in Scottsdale. My store highly recommended Raintree Auto Body.Would use this vendor again.
Raintree Auto Body is the best shop in Arizona! Their work and customer service is top notch. I saw that they do a lot of really high-end cars there, Bentley, Ferrari, and I think I even saw a McLaren. It was so nice to get treated as if I was a high end customer, even though my job was a smaller one on my 2017 Chevy Silervado truck. Pricing was great too, which was really helpful since I was paying out of pocket. Thank you Raintree Auto Body for being that rare shop that can give it all!
Amazing work, very friendly staff, and they make the process easy from start to finish.
From the moment I pulled in to when I pulled out with my finished car, I was treated like a family member. Low pressure, good value, good updates, and my car was finished a couple of days before promised.
The work that was done on our motorhome was just awesome
Recently had my truck repaired at raintree auto body. Best body shop around kept me informed each step of the way. Bob Casper and Kara are excellent to work with and highly recommend them when getting body work done. Friendly and informative. Great work! My truck is like new!
From start to finish, Raintree Auto Body was so professional with how they handled my collision repair! Bob (owner) took the bull by the horns, and got my insurer/estimator off their $&@ to get my work done! Sandra, the FrontOffice Coordinator was one of the most genuinely nice people I’ve ever met! Honestly she was like a true breeze of fresh air during this process. I’m glad that it ended with her voice calling me to pick up the car and her giving me the keys and telling how lucky Raintree was that I chose them😀. By the way, the car was finished a week early and looked waxed and brand new! I honestly want to just stop by and say hi from time to time.William Rose
Raintree has some really good techs working there. The repair on my Tesla is beyond perfect. That’s the main reason I took my car there.There was some frustration with part delays but that’s Tesla’s fault, not Raintree’s.Will I bring my car here again ? Absolutely !
Had this shop b4 so I am back giving them the business .
Professional service from start to finish. I highly recommend their services to anyone. I would definitely use them again.
My car looks great! Thank you Kara and Bob! They were both on it with the insurance and keeping me informed on what was being done and what I needed to do! Highly recommend!
Raintree is top notch and great people, highly recommend.
My car looks like new. All accident damage repaired.
I got a quote for my daughters Tesla Model X for a dent in the right rear corner about the size if your fist. Received a 6 page estimate from Bob Casper for over $11,000. Yes its a Tesla. Aluminum repair, but $11K? Quote listed all kinds of stuff that had nothing to do with the small repair. I guess an insurance company would just right the check.I took the car to another authorized Tesla repair shop in Chandler and it was repaired like new for $2500. So if you want to pay out of pocket, shop around. (this was about a year ago, but it still bugs me)
I was in a fender bender and took my Audi straight to Raintree, they have taken care of my family and friends for decades and continued with the exceptional transparency, service, and timely repair of my car. They kept me updated along the way and the car came back clean and looked like it came straight from the factory. Paul, the owner took time out of his day to talk with me directly and has always been the first person I refer any body work to. Great guy and awesome family. Wouldn’t go anywhere else.
Raintree Auto has serviced my car on multiple occasions. Their customer service is top notch for any issues, both before and after the repairs are complete. They honor their warranty. Matt, Bob, Kara and Sandra were all very helpful throughout the repair process. They do take time to get the repair to complete but the quality and attention to detail is second to none. I would not trust my car with anyone else.
I know this place has a sterling reputation, but Ive had nothing but troubles.Had them make repairs in January. They said they needed the vehicle for 1 week, but they kept it for 2. Then they need to get approval from insurance for additional work, but submitted to wrong insurance Co. I pointed out the error and they had the audacity to tell me I was wrong!2 days after picking up my vehicle it was obvious 1 of the repairs needed attention.Now the windshield that was replaced had developed a crack. I took my vehicle back to show them but they take no ownership. Told me they contacted that repair out and I was on my own.Im am old-school believer in do the right thing, but its clear they do not subscribe to that ethic.I will NEVER go to them ever again! The person who was assigned to my case is Brett. Unfortunately, I have nothing positive to say about him.
This place is awesome. They paint match the car perfectly. The lines all match and the work is quality. I have not had to go back once for issues. Not only have I used them, but they adhere to my works car issues and it is always done promptly and perfectly. Bob Casper and Tom Val are great to work with.
My first experience with Raintree Autobody..Took my Tesla 3 in for some body repair. Had the best experience with Bob and Kara. Staff was very professional and the work was reasonably priced. Workmanship was perfect. Cant say enough good things about this place. Thank you!
Horrible customer service. Was notified on Tuesday about picking up my vehicle, I advised I would not be able to pick up the vehicle until Saturday. Bob advised just to call 1 hour ahead of time. I called today 2/15 and now they are claiming they do not allow pick ups on Saturdays. People who have careers cannot just drop everything during the week. A company who doesnt cater to working professionals is not a company I will ever patron or recommend. Customer beware!
They sure did fix the old civic, go team.
I was rear ended and wanted the best repair I could find for my little SUV. Kara handled all of the paperwork. She even arranged for the rental car company to pick me up and get the car when all was done. I never had to speak with an adjuster even given the extra work that was needed. The front office staff are very professional and quick. Pete and the repair crew went over everything and made the car look better than before the accident. Thank you so much!!
What a pleasure it was to have my Lexus repaired at Raintree Auto Body! After hitting some debris on the freeway, there was some significant damage done. Both Bob and Kara took excellent care of me and my vehicle. They assisted with the insurance claim process and made it so easy. My car was repaired the right way with Lexus parts and was delivered when promised. If you want a knowledgeable staff, friendly customer service and a job done right-I highly recommend Raintree!
My insurance company did not wanna pay for the repairs Bob and his staff worked diligently to get the repairs approved they did an awesome job thank you very much