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Dream Autos LLC
1025 Altamont Ave, Schenectady, NY 12303, United States
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Dream Autos LLC
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Ke
Review №1

Exceptional Facility and Exceptional Service. The Team here at Dream Autos Strive to give you the best experience as possible with the latest technology. One of the very few repair shops that is in this century. I am an ASE Certified technician that unfortunately does not have the time to service my own vehicles, this is my go to location. A family feel and modern amenities.

La
Review №2

They are closed. Im so sad cuz we loved the mechanics at dream auto. They always inspected our vehicle and fixed everything required. Were gonna miss ya

Ki
Review №3

Chris & Ray are the best! Honest & hard working. They go above & beyond to satisfy the customer and my car was a challenge, but Chris never gave up! I drive 25 minutes to bring my cars to Dream Autos, even when I have a good mechanic in town. You can’t go wrong!

Ja
Review №4

Good guys, took care of me very well. I even bring friends cars there now.

th
Review №5

Dream Auto always has great customer service, and a personal touch. Honest mechanics, from the area, with fair prices. Great place

Je
Review №6

They WERE great. It seems that they have gone out of business. I hope not though.

Jo
Review №7

The guys in the shop were great took care of my needs.They were very friendly and knowledgeable. They will definitely be getting my business again!

Me
Review №8

Dream Auto saves me AGAIN! Love these guys....this is the third time I’ve brought my cars to Dream Auto. They are always professional and their rates are phenomenal, they get me in quick, diagnose and fix. I recommend them to anyone who wants to get exceptional work done on their vehicle at a reasonable rate from guys who really know their stuff... go to Dream Auto you won’t be disappointed!

Mi
Review №9

EXCELLENT service.Within seconds of walking through the door, I was greeted with a friendly face. I felt nothing put patience and respect while I explained what I wanted and my budget. Time was taken to explain to me what and why repairs needed to made.Friendly staff answered all of my questions And I was confident I was leaving my car in competent hands. Since I lived just down the road, I was even offered a ride home while I wait. Talk about going the extra mile!If you happen to choose to stay at the shop, you definitely would feel comfortable during your wait. The cozy lobby is full of nice seating, charging stations, and even things to entertain. Definitely be sure to say hello to the friendly dog that hangs around!When my car was finished, I was pleasantly surprised to find that they completed the job even under my budget. And stayed a half hour after close because I stressed that I needed my car done by that evening. Even then I was greeted with positive energy and helpfulness.You simply can’t find a shop with better service and atmosphere around. They will definitely have my business going forward.

Sa
Review №10

These guys have always taken care of me and my wife. Honest and understand how to treat people. Highly recommend.

Ca
Review №11

Friendly, fast service. Awesome dog (Abby) to hang out with while you wait. Got four new tires, alignment, balance and my inspection done for $250 less than the dealer quoted. My 2016 Volkswagen Tiguan drives like a dream after my visit to Dream Autos Service Center!! Thanks Chris.

Ch
Review №12

These guys are kind, honest, and very willing to explain whats going on. I absolutely trust them with my car.

Ke
Review №13

Ive been going to Dream Autos for about 2 years now and have no complaints. I get an inspection and estimate before any work is done and if they dont know the answer to a problem, they get back to me as soon as they do. Im not sure i would go anywhere else after coming here. Nice waiting room, easy atmosphere and friendly staff make wait time pretty cinchy, too. I always recommend Dream Autos to my friends and family. :)

SB
Review №14

We stopped at Dream to have help to check out our tires. Thankfully they found our squeaky brake was needing time sensitive repair asap for back brakes. Thank God they were open on a Sunday as we were going on a family vacation the very next day! Kind courteous efficient and fair price . They fit us in fast due to our situation. So Grateful!!!!!!

Ma
Review №15

I have been taking my Audi A4 to these guys since their doors opened a year ago. The customer service there is fantastic and the quality of work is fast and rivals the dealership. I have built a great relationship with Chris and Ray and will continue giving them my business. I recommend this place to all. They are familiar with foreign and domestic automobiles.P.S. The coffee is great too!

Er
Review №16

Always an excellent experience at Dream Auto. I wouldnt take my vehicle anywhere else!

At
Review №17

The name truly suits the shop! I cant remember when was the last time my car and I were so well treated! The men at this shop were helpful, polite, and direct. They accommodated me at the last moment. They are knowledgeable, accurate, and honest. I think Ive found my go to shop and will be recommending to all I know. Thank you again.- orange 04 GTP

Fa
Review №18

When u come from a small town where everyone knows your name (literally), you know you can trust the local mechanic: your grandfather has been going there his whole life, and the family run business is often passed down through the generations. Ive been to many shops since moving to the area over a decade ago, and my experience with Dream Auto has been the first time I have felt that I was recieving the honest, trustworthy, professional service .. the kind of service my grandfather has been lucky enough to enjoy for a generation.In particular, my car needed exhaust work and an inspection. I fully expected to pay twice the rate I was charged -- just based on the amount of time it took the mechanic to perform the work. Things were quite rusted and difficult to remove, and the work took longer than expected. Once complete the mechanic apologized for the difficulty/time it took to complete the job, and that he needed to charge me for .6 hours of labor. I know it took them well over an hour, and charging me according would have been fair - and I would have gladly paid.How often do you go to your mechanic and walkout paying LESS than you expected?I could go on: the staff were all fantastic. They are car guys. They understand that, for many people, a car is much more than just a means of getting from point a to b!I feel like part of a family at Dream Autos, and I intend to have all any and all work completed by them in the future.It took me a bit of time to write this review -- let that stand as a testimant to the outstanding service this company provides.

Ma
Review №19

It’s hard to make something as simple as a trailer inspection an enjoyable experience, but these guys did. Excellent service! Chris was fantastic. I will definitely come back to this shop again.

Pa
Review №20

Dreams Auto Service is the onkymplace I would trust for my Auto repair needs. They are so accommodating, do amazing work, have great extended working hours and have an amazing pooch, Abby, who also greets you. Seriously, if youre not taking your car to Dreams Auto Service, you got to ask yourself Why not?! I cant say enough good things about these guys!

Je
Review №21

I have been trusting Chris and his crew to service my vehicle for about two years now. They provide outstanding value and reliability with the service they provide. I am very happy I found this shop!

ma
Review №22

Great service. Would reccomend them to everyone.

Je
Review №23

We have used Dream Auto both routine and non routine service. All of our experiences have been above average! They are open 7 days a week and into the evening hours during Monday - Friday to accommodate our work schedules.We highly recommend Dream Auto for all your automotive needs!

Am
Review №24

I looked everywhere for someone to change my battery, but nobody would because it’s a hybrid. I called Dream auto and they found a battery and installed it within an hour. Reasonable prices too. I’ll only take my car here from now on! Thanks again!

Aa
Review №25

The guys at Dream Autos are really great. The pricing for their service and parts is fair and they go above and beyond to make sure that their customers are happy. I have begun taking my vehicles to these guys for many reasons, but I think the best part of the service that they provide is that if they did not take care of something that they said they would, they will make it right. They really do want a customer for life not just to get a dime out of each person that walks through the door. Everyone here is friendly and respectful and the waiting room is clean and comfortable with lamenitites. Keep up the great work guys!

Si
Review №26

Recently I made a fueling mistake in my E350 MB, I search for a prefect service center and I found Dream Auto. The service is so professional and Explained everything what they did in timely. Customer service is so good, friendly and respectful.thanks

Sh
Review №27

My experience at Dream Auto Service Center was exceptional. The staff is knowledgeable and friendly. The waiting are is clean and comfortable. The price for my service was fair and the work was performed thoroughly. I highly recommend you give them the opportunity to earn your business - you wont be disappointed!

Ta
Review №28

We had the best service when we got a second vibe from Dream Auto. They did an awesome job at checking over the car one more time, helping us put our mind at ease, and went as far as to deliver the car to our home which was a big life saver since we were busy fixing and working on our home. Kirk and I are extremely happy & content with our purchase and will most definitely recommend anyone to them if you are looking to buy a car, truck, suv, or if you need work on any vehicle!! Thank you guys once again we are so excited to have a new member of our car family, and look forward to doing business with ya soon!

Ka
Review №29

Guys were so nice, got me in after they closed to help me out with a quick leak & soon-to-be flat. Was a good patch and super cheap - but my favorite part was the waiting room. It was so clean and new, coffee, water, beautiful couches and tv in the waiting room and even a little kindle “bar” you could sit at and read, charge up devices, or do personal work. Impressive attention to detail. I’ll recommending these guys to everyone & you’ve certainly got my business.

St
Review №30

Got us in and were able to compete the repair in time so my wife would not miss her trip. These guys are great!!!! Highly recommend them!!!

Ky
Review №31

I try to do all my own work. But when I need help, this is the ONLY place I go. Ive always felt they are trustworthy, honest and knowledgeable and provide excellent customer service. Many times they can fix a problem for a lot less then I would expect. For example I thought I needed a new starter. They found out it was just a bad connection wire which was much less expensive. Most places would just replace everything they could charge you for. But not these guys.I dont know of a better garage in the area and its always nice to support a local business.Thanks Mattices.

Ka
Review №32

Nicest, most friendly guys. While 3 other shops in the area gave me an estimate of 1 to 3 hours wait to fix a flat, Dream Auto guys said they would take care of me ... AND they did. 20 minutes and I was on my way.

Fa
Review №33

I am so at ease here. Two years and counting and I never felt I wasnt dealing with a family owned respectable business. Dont waste your time money and frustration. Get the job done and feel at ease with this shop

Gr
Review №34

Awsome group of guys. I had a really small frame of time to get suspension work done and they were beyond clutch! Pulled my car in right away and instantly started working on it. They are very fair priced and i will continue taking my vehicles here.

ke
Review №35

Always true to their word, work is completed in a timely & professional manner. Dream Autos continues to extend saving promotions to their customers while maintaining outstanding service and extensive knowledge of all things car related.

Wi
Review №36

Ive taken both of my vans here for service, the guys are super friendly and are fair about pricing and what needs to be fixed and what can wait. I was disappointed when Mattices closed the shop but Dream is a worthy successor.

Ju
Review №37

Amazing people. Extremely friendly. Waiting area is great. Would recommend highly recommend going here for your automotive needs.

Th
Review №38

Is a nice, Clean place to go. Get a great deal on auto repairs. Nice friendlyguys to deal with. Vary happy with the service.

Me
Review №39

Both times I have been at Dream Autos the service has been excellent.

As
Review №40

These guys are truly AMAZING! Very respectful, knowledgeable and helpful. I would definitely recommend Dream Auto to any of my family and friends !!!!!

Ka
Review №41

Very friendly and reliable. Trust their opinion.

Co
Review №42

This Service Center is amazing.  It has been a family owned place since 1921. It went through a rebranding and waiting room has seen a major renovation but the service by honest people has NOT changed. The owners are right there to greet, offered complimentary coffee or water and they work on your car.  I asked if they have ASE certified techs and they are one of the few shops in the area that do.  Such a relief.  I was sad when they closed in August for updates because the family has been going here for over 40 years but it was worth it because the place looks awesome. I would highly recommend this place to everyone

Aa
Review №43

The guys at Deam Autos are truly genuine and helpful when it comes to auto repairs and long term automobile ownership/maintenance. Give them a try...you might just find your new favorite auto repair shop (I did)!

Jo
Review №44

Ive been meaning to write this review for a while. But Ive been coming here for service on mine and my girlfriends car since they opened and I havent been disappointed. Customer service is clearly a priority here as well as the quality of their work and the value of their service. Highly recommend!

Al
Review №45

Just drove off the lot with my new to me infinity and Chris was amazing through the whole process. He explained everything, sent me pictures during the process of getting it ready and even did my registration! I could not have asked for a better car buying experience.

Je
Review №46

Honest, competent, and just generally good people. Have been here for both major work and general maintenance.

Ha
Review №47

Dreams auto is the place to go.Good spirit employees.Quaulity work.They always take care of me.I never had to bring my car back because they didnt do something right.The prices are fare.The lounge area is even comfortable.Cofee, tea and they even have couches.If you have kids they even have tablets to keep them busy while you wait.I am always very comfortable an pleased with Chris an the crews work when I go there.

Er
Review №48

Awesome customer service!!! Would highly recommend Dream Autos to anyone looking for a reliable, honest group of mechanics!

TJ
Review №49

I will not go back. I was looking for a tune up and check up before a road trip. I paid 400$ for an oil change, two filters to be replaced, tires and brakes checked/no work done, and fluids (brake and transmission) checked/unclear if the work was done, the wording on the invoice was could be easily topped off and could use a top off respectively, and I was confused if the fluids were actually topped off...i called and was told yes, but that is quite different than what the invoice reads.....I was also confused why replacing two air filters ( cabin and element) cost me 100$...... the filter charges matched retail prices at auto zone, the labor was 47$......i looked up how to replace air filters for my car online and it takes less than 2 minutes, I tried it myself, it was 60 seconds....definately over charged for labor, the posted labor rate was 104$/hour. I will not go back because I am looking for a place I trust. The staff were very friendly.

De
Review №50

One word! Great place!!

La
Review №51

I went to Mattices for over 30 years...now that its Dream Autos...the service is still excellent and your car is repaired quickly.

Ch
Review №52

Excellent service! Very knowledgeable staff at a fair price! I use Mattice for all of my auto needs.

St
Review №53

These guys are great.Great service with fair pricing !!

Za
Review №54

Chris was extremely rude and asked me to never come back. Thats how u treat your customer. I just asked for some discount.

Je
Review №55

I was in big time need of getting my car to pass inspection after getting tickets friday i pulled in monday am and they got me right in understood i really needed this done they were the only ones willing to help me and they got my car fixed and inspected in one day i cant express how much i appreciate it and i will be going here from now on plus they had a pup hanging out smand she was cute as hell cant thank chris and ray enough

T
Review №56

Was disrespectful to my family. Uncalled for attitude.

Ma
Review №57

I have brought my cars to many different places and have been treated like I’m just some dumb girl! Not at Dreams Auto!! The staff are very friendly and answered all my questions without making me feel stupid. The mechanic even brought in my brakes and explained to me how they work and why I needed new ones. I will always bring my car here for servicing!

Ru
Review №58

Quick, affordable, friendly. All around great experience!

Pa
Review №59

Fantastic! Dream Autos has some Great People! Very through! Congratulations! Could not be happier taking my 2012 Toyota in for Service. Thank You! For Sharing the pictures of the transition from Mattices also Excellent People. Have been going there since 1987, after my husband retired as a front end align mechanic. Services include to my 1968 plymouth fury, 1990 Toyota Camera, 1998 Pontiac, Bonneville, to present time with my 2012 Toyota Camery.

Su
Review №60

Awesome!!!! Friendly People,Great Service, Wouldnt take my car anywhere else.

Bu
Review №61

I have been a mechanic (hobbiest) all my life, but todays cars are much too complicated for the average backyard mechanic. My brother suggested Mattices a few years ago because I was getting frustrated by the high prices of my old mechanic(who was also a top notch mechanic). Rick Mattice has a talented staff of mechanics that have never failed to accurately diagnose problems, which are often minor. They have been honest with me when they find small issues when they could have told me anything. I trust them, and I trust their work.

Ra
Review №62

I absolutely love this place. They are honest and reasonable. I go there for everything

S
Review №63

Very honest and fair. I definitely recommend this company.

Ac
Review №64

Great service and goes above and beyond for their customers. Thank you for all your help at a stressful time.

To
Review №65

Good repair and very fast turnaround.

Gi
Review №66

Always honest and helpful! It is a huge plus they are open on Sundays!

Ma
Review №67

Honest repair shop. Owner takes time to explain.

Ol
Review №68

Was going to write a bad review but Ill wait till I go back after this virus goes away

Do
Review №69

These guys are the bomb! very honest and upfront when they give you the estimate for the work done and can get the work done very quickly .... highly recommend them!

Ni
Review №70

Great employees

Mi
Review №71

BEWARE - KNOWN TO FALSIFY REPAIRED PARTS ORDERED, LABOR HOURS, AND PARTS THAT NEED TO BE REPAIRED.This shop shouldn’t even get 1 star but required to share my experience.

St
Review №72

This is a 3rd generation family business that understands both family, and business.They are upright and honest, not to mention affordable, every step of the way.

jo
Review №73

Nice store inside, Clean too.. But.. bad diagnosis on my car.

Fr
Review №74

They worked with us to get the car dropped off. Even emailed us price quotes. Will be coming back for all our car needs.

St
Review №75

15 years with him. Need I say more

Information
51 Photos
75 Comments
4.7 Rating
  • Address:1025 Altamont Ave, Schenectady, NY 12303, United States
  • Site:https://dreamautos.biz/
  • Phone:+1 518-372-1359
Categories
  • Auto body shop
  • Auto repair shop
  • Car repair and maintenance
  • Tire shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–4PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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