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Mohawk Collision Center
25 Saratoga Rd, Schenectady, NY 12302, United States
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Mohawk Collision Center
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Su
Review №1

The team worked great on my car and got it completed as needed. It looks perfect. Everyone was great and worked w/me to get my car done as quickly as possible. They ended up doing more than they thought. Good job! The only thing I disagree w/was the Covid clean up job which Im sure Corp. added that to make more money. It would of had to b cleaned up anyways.......$25. Again Thank you......

An
Review №2

Absolutely top-notch body shop! Extreme attention to detail and commendable professionalism. All the employees are incredibly friendly and maintain open lines of communication. I received timely updates about work being done or needing to be done. They worked with my insurance to make sure the vehicle was returned to the exact conditions prior to the incident. I have also used them separately for XPEL protective film installation, which was done perfectly. Their detailing is great, interior and exterior!

Am
Review №3

A large tree branch fell on my vehicle causing quite a bit of damage. Mohawk Collision did an amazing job fixing it. They were extremely professional, friendly, and knowledgeable. They kept me updated along the way and even made sure I had a rental vehicle. I really didn’t have to do anything other than drop off and pick up the car. Also, my car looks as good as new. They made a pretty stressful situation very easy to manage. I highly recommend!

Li
Review №4

James Monroe worked on my car recently and he was the absolute best. He made a very difficult situation a lot easier and made sure I was happy. My car looks amazing! He did an amazing job! I’m very pleased with the service I received. Very professional and very kind and understanding. 5 stars!

Vi
Review №5

Extensive damage due to a rear end collision was expertly repaired in less time than estimated. New parts and paint match perfectly. My 2020 Accord looks like it just rolled off the showroom floor. It was a pleasure to deal with the professional and friendly staff.

As
Review №6

I had my vehicle repaired at Mohawk Collision after a minor collision. They did amazing body and paint work. As an auto damage appraiser myself, I know how these things can be dragged out by insurance companies. The shop found some hidden damage after the vehicle was disassembled and was able to get approval on the additional repair work very quickly.Amazing quality repair, done before promised and the customer service was top notch. Jim Monroe kept me updated throughout the entire process & got my vehicle to service for me (at my request), as my vehicle was due for regular maintenance. I will definitely ALWAYS recommend family and friends to Jim & Mohawk Collision. I cant thank you all enough! Job well done!

Je
Review №7

Amazing work with reliable professionals. The car looks brand new again! Thank you!

Ri
Review №8

I had my entire car wrapped with Xpel paint protection film at this establishment. My car is a very difficult car to install this protective film on, due to the many angles and curves that the body has. I was concerned that it might not be possible to do a perfect job due to this, and it being a brand new car, I was very discriminating about the way it was done.The staff at Mohawk was extremely professional and accommodating. I can be a difficult customer, and as somebody in the automotive field myself, I was most impressed by their service. Jerry and his staff are top notch.My cars paint looks like there is nothing on it, which is what I wanted, yet it is fully protected from the elements. I intend to refer many customers to this fine business.

To
Review №9

They did an amazing job fixing a dent in my wifes car, the check in and rental was smooth and on time. They cleaned the entire car and detailed the outside, the car looks brand new (not bad for a 5 year old car). Highly recommend them if you need a car body repair.

Ch
Review №10

Brandon and Roy were an enormous help with a scratch I had on my vehicle. They easily could have written me up an estimate and charged me a bunch of money, but they recommended trying the buffer first to see if that helped. It worked like magic. Their integrity and professionalism was second and none and greatly appreciated. If you value integrity (and who doesn’t?) this is the shop for you.

lo
Review №11

Excellent job replacing rear hatch. Took time to detail car and check out everything to make sure it was operational.

Wi
Review №12

I cannot say enough good things about this business. On the two occasions that I have called upon them to repair collisions to my 2018 Honda Accord they have been more than equal to the task on each occasion. Not only are the personnel friendly and knowledgeable, but the management acted in each instance as my advocate with the insurer thus guaranteeing the best and most complete repairs possible. And communicate...on each of the two repairs...Mohawk Collision Center kept me in the loop and informed at each stage of the repair process. Finally, I want to give a shout out to the staff with whom I successfully interacted..to Kim, and Matt and Tony and Brandon and Andy.. Thank You!

Ro
Review №13

Collision work. Outstanding job! Thanks!

Ay
Review №14

I highly recommend the Mohawk Collision Center for all your car related needs. They are extremely professional and friendly. I had an accident a few weeks ago due to slippery roads when it was snowing. I called them right away and they helped guide me from my first call to the insurance company till the end. They made the whole process so smooth. They were excellent on calling me to give me updates on the insurance claim and the repairs and estimated time of completion. After bringing my car home I realized there was still something wrong. I called them and they told me to bring it back and they had the problem fixed in a day! I can’t say enough about my experience. The whole team is great! Especially Noel and Kim and the gentlemen that worked on my car! I can’t thank you guys enough. 🙏🏼

Ka
Review №15

Amazing place, I would highly recommend it. They repaired my car after an accident. Not only did they do a beautiful job, they also cleaned my cloudy headlights, which I really appreciated! But more than that, they basically took care of everything, kept me up to date and helped me tremendously during a very stressful time. The staff were all wonderful, I cant thank them enough.

Da
Review №16

Travis and his team did a great job on my Lincoln. Excellent work and he kept me updated throughout the process. My car was completed on time and SPOTLESS inside and out! Thank you Mohawk Collision

Je
Review №17

I cannot say enough about my experience with Mohawk Collision Center. I had an accident the weekend before Christmas, and from my first phone call to picking up my car today, it has been a truly perfect experience. Everyone, especially Matt and Jim, have been friendly, knowledgeable, kind, professional, helpful and patient. They answered every question and concern I had right from the start and made me feel completely at ease and happy with my decision to have my car repaired there. I thank you greatly for everything!

Bi
Review №18

Chose this place to install a paint protective film on my new Ram pickup. These folks did a great job and for a good price.Very impressed by the quality of work and communication.The shop was clean and organized. Check-in and check-out process was smooth as well.I hope I dont need to use a body shop again in the near future, but if I do I wont hesitate to use Mohawk Collision.

Tw
Review №19

I brought my car to Mohawk Honda Collision Center for repair. I was immediately greeted with the receptionist who completed paperwork quickly and efficiently. She then came with me to my car to review damages and repairs needed.My car was expected to be 5 days and it was returned to me within 3 days. The body work is perfect, they washed the car inside and out and I drove off a very happy customer.Thank you for making an upsetting situation seamless.LCuomo

Ro
Review №20

After a minor accident I brought my girlfriends Jeep Renegade in for an estimate to fix the paint/body damage and the steering alignment. Not only did they give me a great price on the steering alignment, but they did the minor scratch repairs at no additional cost. Travis helped me with the estimate, brandon fixed it quickly and perfectly. Great place. Thanks so much.

Ke
Review №21

Second time I have used them for bodywork and service was excellent both times. They continuously gave me updates and worked quickly with my insurance company.

Ki
Review №22

The team at Mohawk Collison center goes above and beyond for their customers. Thanks to Jim, Andy, and everyone that helped out on my case!!!! I will continue to use there service if needed and I highly recommend going to the Mohawk Collison center for anything that you need because they do put their customers first!

Je
Review №23

Great job on the body repair and special paint. Brandon and Amy were a pleasure to work with - made it easy.

Ri
Review №24

I hit a deer with my Chevy Silverado and brought it to Mohawk Collision Center. There was over $7,000 of damage to the front end, right-side bumper and grill. As well as the right front wheel and wheel well. The folks at Mohawk did an excellent job on the entire truck. Besides all the repairs, replaced parts, front end alignment and painting, they also completely cleaned inside and out the entire truck. Their work was the best! Id recommend them to anyone.

Sh
Review №25

Best experience ever. I stopped in on a whim to see how much it would be to have some scratches removed and some detailing done. The price was so reasonable for the detailing, and they fixed the minor scratches free of charge. Best customer services, no hassle, quality work. I will absolutely be back for any work I need done in the future.

Br
Review №26

Best collision center in the area!! Most knowledgeable staff in industry. Really care about properly repairing your vehicle. Office staff is fantastic!!! 10 out of 10. No where else I would trust my vehicle to be fixed correctly. Helped me with my Jeep Grand Cherokee, my step fathers Subaru and fixed my fathers Dodge truck and Corvette!! All looked amazing!!! Recommend them to everyone!!

na
Review №27

I love Mohawk all around but the collision center just amazed me not only did they make my car look brand new they detailed the whole inside and cleaned it I love Mohawk so much I will forever do business with them I worked with Jim great team thank you so much for taking care of my car

Na
Review №28

Visited for an estimate on my small car damage. Professional and quick.

Sh
Review №29

Honda Collision Center did a fantastic job getting my car back up to its beautiful working order after the crash. The before and after photos only give a hint of how great their craftmanship is. You cannot tell that parts were traded in for other parts. You cannot tell that they took time to paint any part of this car. It all blends in perfectly and it works like new. Furthermore they left the inside of the car significantly cleaner than when I dropped it off.In the interest of full honesty there is one place they could do with improvement; communication. I was originally told that if everything was in order the repairs would take two weeks. At the two week mark I called hoping it was ready, and they said it would be another week. At that time I called again and then they said it was another week. Each phone call they had to go and ask the person working directly on the car, leaving me on hold or offering to call me back later. It made scheduling alternative methods of transportation harder since I kept hoping that it would be done, only to find out that it was delayed. It would have been nice if they called me with the updates, and if they had some of the info on hand for the current status of the car. That all being said, I didnt think their communication was bad enough to dock a star.Ill leave off with an additional note about their attention to detail. At the end they were running a battery of tests to make sure that the car was fully functioning. The pressure test for my brake lines failed. Upon further inspection they found a micro-fracture in the break fluid line and replaced the line right away. While it took extra time for me to get my car its absolutely better to not have to take the car back for additional repairs. Since the service was completed my car has looked wonderful and operated smoothly.I would absolutely take my car back here again, and recommend it to my family and friends.

Co
Review №30

Great place,fast and quality repair kept me informed on my repair would trust anyone else with my car

Pa
Review №31

My first experience with Honda Collision and I was extremely pleased! Friendly, professional and quality work! I highly recommend Honda Collision!!

Er
Review №32

Its a great place to get your vehicle fixed service was excellent

Ga
Review №33

These folks are amazing! They are not tied in to any insurance companies, so you know youre not going to get a deal between the two. The first time we used them was when I backed into my brothers car, mainly cosmetic damage, scratches, etc. We took it there, and they took care of everything right there while we waited, no charge!Recently, I had an accident with my Accord, and they were incredible. The insurance company kept playing games, never actually came out and looked at the car, just kept offering super low estimates. Mohawk Collision stayed on my side, giving them complete details of everything that was wrong.Brandon kept me in the loop, calling me every couple days to let me know what was going on.I picked it up today, just like new! Kudos to Brandon, Kim & Noel!!!!

Ch
Review №34

I have had 2 vehicles repaired here and they come back better than factory, clean as a whistle and shining like Mr cleans head. Extremely proffesional..

Sy
Review №35

I cannot say enough about the quality of service I received at Mohawk Collision. I especially want to commend Andrew Pedone for his incredible customer service. I got into an accident that required body work, as well as extensive electrical work on the inside. With COVID and deliveries pushed back, it was hard for all of the parts to come in on time. Andrew kept me involved, updating me as often as he could. Although it took a while to fix everything, I got my vehicle back better than it was before- spotless both inside and out - with a full inside detail. Andrew was incredible, and I could tell how hard he was working to get my car back ASAP. I commend Andrew for his work and I would 11/10 recommend Mohawk Collision. They have the best, most passionate and hardworking crew members. Thank you Mohawk Collision!!

Ja
Review №36

The whole process of my repair was stress free would trust them with my car over and over again!

Ni
Review №37

They did a Fantastic Job with my rear ended Civic!!! Noel & Kim are absolute rockstars keeping me in the loop with my vehicles repair process! They even fully detailed my car... it was huge mess, I cant believe they actually detailed it! Great Job Team! 10/10! Dont go anywhere else but Mohawk Collision Center!

Je
Review №38

They made things very easy for me because I never received the check so Noel called and Geico will be sending them the check directly

Em
Review №39

Every time I had a question or concern Kim Amash would be so kind and ease my nerves. As soon as I came to pick my car up she made it so easy and relaxing. Anytime I called to get an update on my car she was so nice on the phone and made sure I knew everything I needed to. I had an issue with my paint after I left and I contacted Kim and she got me in and out in less then 10 minutes with my paint fixed and a smile on my face! Thank you!

Ri
Review №40

Mohawk Collision Center has repaired two of our vehicles in the past two years. Both were repaired and returned to us fully detailed, looking like new. They worked closely with our insurance to minimize out-of-pocket costs and returned both when they said they would. Professional and attentive staff before, during and after.

Ar
Review №41

I just picked up our Honda Civic from Mohawk Collision Center (7/16/20) Our agent coordinator Travis was amazing from start to finish. Travis was highly professional, knowledgable, courtesy, informative, conscientious, and friendly during the entire process. The final result of the body work repair is outstanding. Travis receives our Highest Recommendation. We could not be more pleased with Travis and Mohawk Collision Center!!!!

Sc
Review №42

When you have the need to have your vehicle repaired, I recommend Mohawk Collision Center. Damage to a vehicle is never a fun or stress-free experience but the folks at MCC have always been incredibly patient, professional and courteous. There has never been a time when dealing with this shop that I have ever felt like I got less than 100% from their staff and technicians. They do great work with a great attitude and in a timely manner. What more can you ask for? Thank you Mohawk Collision Center for your excellent service.

Jo
Review №43

We had an excellent experience at Mohawk Collision Center. They were friendly and very respectful. We received update calls, which was nice. The truck looks like new! They did an awesome job. Thank you Mohawk Collision Center for making this repairs non stressful.

Ja
Review №44

Carm and the rest of the staff at Mohawk Collision were great to work with. I received updates throughout the process and was very happy with the outcome of my repair. My car did take longer than originally expected which they compensated me for. Everyone was friendly and professional. They made the car rental process easy for me as well. I highly recommend!

Ma
Review №45

Brought my 15 Audi s4 in that i had just bought to get the bumper and fender repainted due to paint damage. Brought the car in last Wednesday and got it back this Tuesday, as expected. I also got a full buff and detail, by far the best detail/buff i have gotten on any vehicle ive owned that i had it done to. Highly recommend these guys to anyone that needs to have any detail service or paint fixed.

Al
Review №46

Too often in todays world exceptional customer service really is the exception. Weve learned to rarely expect it - until today. Mohawk Collision Center has not only exceeded my expectations they have REDEFINED the meaning of exceptional. Earlier this month I brought my GMC Yukon to them for front end repair work (I hit a really big rock). A year ago I had been hit by a large van and the entire left side of the vehicle had been damaged and the vehicle was barely drivable. The damage had been repaired at a GMC authorized dealer in the area. To my untrained eye, it looked o.k. to me. The day after I dropped my vehicle at Mohawk, Jim called to ask me what had previously happened to it because they found a lot of damage they werent expecting from my accident when they examined it. I told him the story and he explained that the original repair work was shoddy and the vehicle didnt look 100% repaired. A few days later he called me back to tell me that Mohawk had called Chevy/GMC (the manufacturer) and Chevy/GMC was going to pay to have all of the original work redone!! I was completely taken by surprise. Mohawk wasnt responsible for the work and they didnt need to take ownership for the bad repair. But they did. Jim called me every couple of days to keep me up to date and to apologize because the additional work kept taking longer than expected - thats how bad it was.It was only after I picked up the vehicle yesterday that the extent of the time and effort put in by so many people at Mohawk Collision was explained to me by Kim. Both the owner and General Manager of Mohawk Collision and Mohawk Chevrolet (their new dealership) were personally involved. I want to thank Jim (my wonderful contact who made sure I knew everything as it was happening), Kim (front end), Brian (technician), Travis (estimator - boy was he surprised when he looked at it!!), Carm (painter) and Tony (detailer) for the exceptional jobs they all did. It was a team effort. My vehicle has 100,000 miles and is 5 years old. Today it looks better than it did when I first purchased it. After I got home and looked at the exterior in detail, I realized they fixed blemishes and scratches on the right side of the vehicle that werent even part of either repair job. They wanted the entire vehicle to look shiny and new. That is going out of their way to please me. I am extremely grateful. I dont think I have ever received such exceptional customer service anywhere, ever!! They have a loyal customer in me and if I could, I would sing their praises from the rooftops!!If you need any work done on your vehicle, this is the ONLY place to go.

La
Review №47

Kim,Jim and Tony are my dream team! I needed some body work repair done on my CRV and from day one they were so professional and nice ! Kim helped me with my rental, Jim with the repair details and Tony made my car fresh and new again . I highly recommend using Mohawk Collision for any car repair !

Br
Review №48

Mohawk Collision took my 2017 Ridgeline into their care to repair damage from a city snow plow. When I got it back, I realized that they not only repaired the damage perfectly but they went the extra mile to make the interior look GREAT while the repair was going on and they even put some special attention to another issue. As they say at their Honda dealership, they went out of their way to please me. I would recommend them to anyone if you want to get the job done RIGHT Many thanks to them.

De
Review №49

Does not disappoint! Had a great experience here. The employees were in constant communication with me about the issues my vehicle was having and how they were being addressed. Highly recommend, my ride came out of there good as new!

Al
Review №50

This body shop is seriously the BEST. They got me right in for my body repair, and when they found that there was way more damage than the insurance company originally thought, they took care of it with insurance and got me back on the road in a week and a half (which was really fast considering the amount of work). I worked with Noelle, Kim and Brandon, and they kept me updated and called me when they said they were going to. Highly recommend!

Mi
Review №51

Having been to to other body shops in the area over the years and having had mostly bad experiences, I knew after buying the car from Mohawk Honda that if anything ever happened I would bring it to Mohawk Collision. From start to finish they were amazing. When I initially dropped the car off it was for some front bumper damage. After we went through the damages and they explained to me what that would be fixing the man asked me if there were any scratches on the car that he could take care of for me, I couldn’t believe what I was hearing! I asked him to clarify what he meant and he repeated himself and said they would be more than happy to buff out any scratches while it was getting fixed, I quickly without much hesitation pointed out a few scratches I knew of which had been driving me nuts every time I had to look at them. When I picked up the car after it was finished I was surprised to find out that not only did they make the repair to the front and remove a few scratches but they went ahead and detailed the inside of my car too 😀. They also facilitated a rental car and it was there when I arrived to drop my car off, they made the rental process very simple. All of the staff there were very professional, thoughtful and just very kind. I guess having had bought my car from Mohawk Honda I knew that I was in for an exceptional customer service experience—and I was right. I would highly recommend Mohawk Collision, they will go above and beyond and most of all they will do it right! My car looks flawless inside and out. Much thanks to everyone at Mohawk Collision, you have lived up to my expectations and then some!

Mi
Review №52

They were excellent from the beginning. I appreciate them all there. From the car rental coordination to them making me feel for the situation great. Best place! No hassle! No BS.

An
Review №53

Had a vehicle repaired here based on the reviews I saw and WOW. They do not disappoint. They did an amazing job on the vehicle and they made the entire process from rental car, insurance company etc very easy. The entire staff including the estimator Bishoy I worked with were fantastic. I would highly recommend Mohawk Collision

Je
Review №54

Travis Paul did a great job handling the recent repair of my Z4 BMW. He was thorough, very professional, and provided great feed back and follow through about my vehicle during the repair process. A good experience with these guys/gals !

Su
Review №55

The service was professional, courteous, and quick. The staff is very friendly and accommodating. I highly recommend them!

Mo
Review №56

I can’t say enough about Mohawk Collision. I have had 3 unfortunate incidents involving my car and brought it back to Mohawk Collision every time. Everyone at Mohawk Collision has been extremely helpful in all aspects of all of these incidents, especially Alison. They talked me through every step of each process. She helped me arrange my rental car pick ups and drop offs, and assisted me with questions about towing and insurance. Alison consistently kept me updated about how long everything would take. Each time I picked up my car, it was shining clean inside and out. The work was impeccable. When I had a question about a sensor going off in my vehicle, Kim told me I could bring it right in the same day and they took care of it. I would recommend Mohawk Collision to anyone and everyone!! If I could give more than 5 stars I would.

Jo
Review №57

I had a great experience with Mohawk Collision. From the moment I walked through the door, Noelle was very friendly and helpful. I came with scratches on the hood of my car and wanted an estimate. My car was taken right in and within minutes all fixed. I was shocked how quick and efficient they were with fixing my problem..And being a busy mom with children waiting, this was amazing! The technician came out, very friendly as well, to explain what was done and I was on my way. One less worry on my mind, thank you for wonderful service Mohawk Collision!

KC
Review №58

After a detail was missed following a repair to my windshield, Andy and his team drove my vehicle back and forth (we live in Syracuse!) to me to ensure that it was completed correctly and that we were satisfied. They even let us borrow a car while the vehicle was away for the repair. The workmanship is always top notch at this shop and the fact that I’ve seen some of the world’s most expensive vehicles in their repair bays speaks to the fact that they are trusted by even the most exacting clientele. This is where my Hondas will continue to go if we need any type of body repair.

Jo
Review №59

The Mohawk Collision staff was amazing. Brandon went out of his way to help me and keep me informed all throughout the process. The work came out perfect and the truck looked like it just came from the factory. Id highly recommend them to anyone needing body work.

jd
Review №60

Jerry was awesome and explained everything that was being done to my vehicle.

Al
Review №61

Well go out of our way to please you isnt just a slogan at Mohawk Honda...its an everyday practice. My 2015 Honda Pilot was recently in the Mohawk Collision Center after someone damaged my vehicle while I was Christmas shopping. As I mentioned to Allison when I picked up my Pilot today, the process went so smoothly that I was literally waiting for the other shoe to drop...which it never did. Everyone I worked with...Allison, Brandon, Kim, Travis and Brian....were exceptional in their handling of my questions and concerns. Although I had every confidence that Mohawk would do a good job, the completed work was EXCELLENT and exceeded expectations.

Do
Review №62

I had my car repaired for damage from a deer. The staff was professional and provided great communication. When I called about my car, each person I spoke to knew the state of my repair. When I received my car back, their work restored my car to “like new” condition. I would definitely use them again (although I hope I won’t have to 🙂).

ma
Review №63

Well since Im the lonely LOW SCORE, I guess my truck dont matter. My promise 1 week return date came and went w/o a call. I called them. Blamed on USPS. Next Monday. Came and went. No call. I called them. Some story about parts not in...Different plastic parts. Tuesday - No Call. I guess they didnt wanna give me anymore bad news. Wednesday - No Call. I called GEICO. They called the shop and said they didnt know when it would be ready. Maybe today, not for sure, but I could drive by and see. Dont nobody care about getting that truck out of their shop !?!??!!??Well - Here it is.I finally got my Truck back. Despite their excuses about phone numbers and UPS. The truck looks Great !!! ALA Tony Tiger. I was very impressed how they replaced parts previously declined by GEICO, in their supplemental inspection. Matching Tuxedo Black with Flake. Technicians did a great professional job. Bedside manner could be improved by those that actually communicate with the customer. Overall, Ill say Quality Job - Well Done.

Li
Review №64

Beautiful shop. Extremely professional staff. My vehicle came out looking brand new again. Would not go anywhere else and will continue to recommend this business.

Ch
Review №65

The body techs at Mohawk Honda Collision Center went above and beyond for my mini! The detail and precision of their work has exceeded my expectations, and I will now be bringing my car there for all its body shop needs. When I picked my car up today it was as perfect as when I purchased it. The detailers made it absolutely immaculate and the paint job is flawless. I could not be happier and will now always refer people to the body shop at Mohawk Honda Collision! Thank you!

Em
Review №66

Andy and his team are the best!! We needed our windshield repaired on very short notice, before leaving on a long road trip, and they generously fit us into their busy schedule. The service here is stellar and they treat customers like royalty. Not to mention the PERFECT job they do on all repairs. We could not recommend Mohawk Collision Center highly enough!

As
Review №67

Great experience! My car was hit and they were efficient in giving me a quote, fixing the damage and working with my insurance company. Made a stressful time more manageable. Will use them again in the future!

Da
Review №68

I brought my new (leftover) dream car, a 2019 Corvette Z06, over to Mohawk Chevrolet Collision Center for modifications. Upon arriving I met Gerry Rosenbarker, the Collision Center manager. We went over all the modifications I was hoping to have done. Gerry was very helpful and offered me a clear path forward to make this happen. Gerry and his team at the Collision Center did an amazing job with the trim package, XPEL wrap and Ceramic finish. Throughout the whole process I truly appreciated the customer service and frequent communication by Gerry. This included Gerry’s suggestion to stop by the shop and see the modifications to ensure the vehicle was exactly what I’d envisioned. I can’t thank Gerry and his crew enough for making this the best experience I’ve ever had in purchasing a new vehicle. If you are looking for a professional team with workmanship that cannot be beat, Mohawk Chevrolet Collision Center should be your first stop.

Na
Review №69

My daughter got her 2016 charger rt repaired here and it came out fantastic! Extremely professional and friendly office staff and amazing technicians and painters.

Ja
Review №70

Clean shop with professional service and friendly staff willing to go the extra mile to help serve their customers. Fully licensed and certified to handle repairs for almost any car in the world.

He
Review №71

Really impressed with the Collision Team at Mohawk Honda. They beautifully restored the damage to our 2017 Pilot following a fender bender. They seamlessly coordinated the repair estimate and billing with insurance as well as getting us a rental AND finished the job ahead of schedule. Car was completely detailed and showroom ready when we picked it up! Thank you Mohawk Honda Collision Team! You went out of your way to please us!!!

Ca
Review №72

Quality work ahead of schedule.

Ta
Review №73

I had expel work done on my car here and I couldnt have been more happy with it!Everything from the customer service to the quality of work done was great!I will definitely be bringing my future cars here for more expel and body work!

St
Review №74

They did a fabulous job on my wifes 2015 Impreza after I slid it into a ditch. The job they did exceeded my expectations. 100% would bring my car back there for repairs if needed!*** 2020 updateHad to bring the car back in after someone backed into it in a parking lot (and didnt leave a note!)This time they fixed even faster than last time! Hopefully wont need to bring it back a 3rd time!

to
Review №75

I so appreciate the fact that Mohawk Collision Center exists. bought a new Honda CR-V in July 2018, 8 days later, being parked in a lot was rammed by a large cargo truck, when it was delivered back to me it was just as brand new as before. now October 2019 it was hit again and living 70 miles away i took it back to them again and also received my vehicle back as if if it were brand new again, detailed and repaired as if it just came off the lot. i dealt with Brandon, Alison, Noelle and Travis on the front end and they were all fantastic to work with and the techs and detailers on the back end all did a great job. A-One people to deal with with fantastic results. THANK YOU Mohawk Collision

Za
Review №76

Recently had my vehicle at Mohawk collision for a insurance claim. Brandon and the team there did an excellent and professional with guiding me through everything. I would highly recommend them for any auto body repairs.

Jo
Review №77

Fast and easy. Front facing employees are very down to earth and welcoming

Tr
Review №78

The folks at Mohawk Honda Collision Center took expert care of my bumper repair! They were wonderful and served as great advocates for me when it came to dealing with the insurance company. Special shout out to Noelle and Allison. Thank you!

Mi
Review №79

Excellent service. When my Subaru was in a accident, we took it to Mohawk Honda, they were in constant contact. They helped with the insurance company for the other party that caused the accident, and helped resolve the issues with them .

Ji
Review №80

Amazing staff and they fix your car perfectly takes awhile but they take everything apart and do it right the first time i never had a problem

Ta
Review №81

The staff at Mohawk Collision center is amazing!! I have had to use mohawk Collision three times now for vehicle accident repair and Everytime they did an awesome job. Being involved in an accident can be very stressfull but mohawk Collision makes it stress free. They will coordinate a rental vehicle, Deal with your insurance company and have your vehicle looking like new in no time at all.

Za
Review №82

World class. State of the art facility and well kept. You could eat dinner in their paint room its so clean and cared for. The attention to detail is impeccable and customer service is great!!!

Kr
Review №83

They did a fantastic job on our van! The peace of mind that comes with using a repair shop that knows your Honda inside and out is worth it. Our car was clean and ready for us when we went to pick it up looked like a brand new car.

Da
Review №84

I highly recommend Mohawk Collison Center with their pleasant staff and excellent work.

Fr
Review №85

My car was damaged at a corporate location, and the owner had my car fixed at a Capital Region dealer that sells and services several brands. After THREE unsuccessful attempts to replace, tape (straight!!) and match the paint color (within reason) of a new bumper cover, and with me asking the dealer’s Collision MANAGER each time “did you check this job before telling me it was done?” and then reporting my horror back to that owner WITH pictures each time to our mutual dismay, the owner finally had Mohawk Honda Collision fix it. They had my car ONE day and did the job perfectly. Lindsay and her management team mix a talented and attentive staff with a state-of-the-art facility and the results are flawless. A class act!

Br
Review №86

Their customer service and professionalism is horrible to experience. If you’re expecting communication and timely expectations — might as well disregard getting that from them. I scheduled an appointment 3 weeks out for I work in the insurance industry myself and travel for work. I was told that an appraiser only works certain weekends and was ensured that their would be one on staff for my appointment. This is when it started to twist into a mess and I should have just walked out. The date of my appointment came — I arrived 15 mins early. I walked into the shop to acknowledge that I have arrived. A lady advised me that they don’t have an appointment for me and there is no appraiser on staff. Even though I sat with the young lady 3 weeks prior and watched her enter all my inforjmation into the computer. (First computer on the right as you walk through the door). I advised that I was scheduled for an appointment with an appraiser and not a soul called me to inform me or even just simply offer a reschedule. The lady became very embracive but said she would take my pictures and have them email the appraisal to me. 2 weeks have gone by and I have not yet to receive my said appraisal. I decided to call to find out where things were. A young lady answerEd the phone and was quite rude from the get go. They said that my email had kick backs even though I verified it twice and receive Emails from work to it. I asked why no one called me? After she kept calling me by the wrong name continuously — I explained that I have no missed calls or voicemails. The lady snapped attitude and asked for an alternative email. This time a provided my work email and confirmed that she had it correct. She quickly responded they would send that out and then hung up the phone without being able to get clarification on my additional questions or want to schedule a drop off date. I have yet to still receive that said appraisal.After long thought I will not be using this shop for multiple reasons. I work for a Fortune 500 global insurance company and out of my experience have never received thus far horrible of an experience. I wouldn’t recommend any clients to them either. There seems to be a lot of unfair and bad faith coordination with this auto body.I had very high expectations for them specially with their name and advertisements — not to mention family that works for Mohawk Honda — but was quick to learn it will be a let down. I’m very disappointed for I really wanted there to be a great outcome. Maybe I was pushed aside because I am paying out of pocket for minor damages? Maybe it’s because I’m a middle aged adult? Not sure, but now I am concerned to even have this shop work on my vehicle because if their is an issue and based on experience thus far — it wouldn’t be a great out come.Issues:Poor management/ organization, poor communication/customer experience, poor resolutions to simple handling, lack of compassion/empathy, lack of pride in the work they complete.To the shop: if you read this — this isn’t anything personal. However, you should really focus on your customer service and outreach — focusing on the experience. To make a customer feel unimportant and careless with their experience and input is just unacceptable. I truly don’t think the Harden Family has this expectation set for their based on what I received.You must do better. I want you to better. Not for me, but your brand and the future customer that expect the strength and leadership you should be withholding.

ni
Review №87

I brought my car in to get Some repairs Done There I could not believe how fast and friendly everyone was I really would not bring my car anywhere else to get fixed other than Mohawk Collision my car was even detailed and look better than when I picked it up thanks Mohawk Collision

fr
Review №88

I was treated like ROYALTY for an insurance claim repair! Not to mention, the loaner was spectacular and the finished repair was impeccable. I would highly recommend them without reservation.

Do
Review №89

The staff walked us through the process of getting the car repaired and took care of things with our insurance. Very knowledgeable and helpful staff

Ja
Review №90

Did a great job with my wifes car after a accident...only reason i didnt give 5 stars i was told theyd fix a few scratches and never did

Ju
Review №91

Three years ago I was involved in an accident and Mohawk collision center was great. Recently something hit me in a parking lot and while there was no damage there was a scuff on the vehicle. I took my vehicle back to Mohawk collision center and they took the vehicle right in and buffed out the scuff mark. I asked how much and I was told no cost.

Da
Review №92

Had XPEL paint protection film installed here; wonderful job done with utmost professionalism

Br
Review №93

Bought a new car and had it delivered to Gerry for full Xpel wrap. Gerry and crew have wrapped several cars for me and I wouldnt trust anyone else with my cars. Amazing job. Such attention to detail and asked me to bring car back in a few weeks so that they could check the Xpel again after it is fully cured. Thanks again!

Su
Review №94

They did such an amazing job with my Subaru. They were quick to get the repairs done, and it looks brand new. They even shampooed my carpets!

Ia
Review №95

I had my van done their and the did a great job - no complaints at all

La
Review №96

Prices are high and if you bought a car from one of they sister stores there is no discount or nothing. Just unbelievable. Just left with my car I could not afford to get it fixed there

Tr
Review №97

With the unfortunate events of needing the service of MCC not once but twice in less than 6 months it was incredibly reassuring to know that not only would the staff at MCC handle our repairs but also the communication with the insurance companies. All procedures were explained thoroughly and with reason which made it easy to understand and gave me peace of mind. The staff are first and foremost professional not to mention very friendly and helpful. I truly appreciate the ease that I had using MCC for our vehicle repairs, a special thanks to Brandon, Noelle, Nick, and Lindsey ❤️ BTW our son loves the new pinstriping 😆

Ri
Review №98

Excellent service, they fix all vehicle brands & they handle the insurance companies. After repairs they detail the vehicle.

Ju
Review №99

Only expel dealer in area. Pro first certified. Outstanding workmanship

Ad
Review №100

Excellent customer service 5/5

Information
90 Photos
100 Comments
4.8 Rating
  • Address:25 Saratoga Rd, Schenectady, NY 12302, United States
  • Site:http://mohawkcollisioncenter.com/?utm_source=GMB%20Collision%20Center&utm_medium=direct&utm_campaign=GMB%20Collision%20Center
  • Phone:+1 518-370-4931
Categories
  • Auto body shop
  • Auto glass shop
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
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