In April 2021, I brought my daughterβs 11 Pro Max iPhone, to be repaired because the the screen was cracked. They had the best price, I paid $216. Shortly after, around June, the screen started coming apart from the phone. Living in Springfield, we werenβt able to get back to Oglethorpe Mall right away. She was able to keep the phone together as long as the case was on it. Now the screen is completely off. We make a trip to Oglethorpe Mall yesterday. Barely 4 months after the phone screen replacement & after spending $216! The screen is not cracked! It ONLY needs to be glued back! The man tells me there is only a 30-day warranty and there will be a $160 charge to fix it! You have got to be kidding me!!!! This is ridiculous. I know I would have NOT have gotten the screen replaced there if it there was only a 30 day warranty!!!! π€¬
Didnβt deliver on estimate time it would take to complete a minor issue on the PS5, constant run around, refused to update. Had my PS5 for a whole month and didnβt even work on it till last Sunday. I would avoid this place if my life depended on it. Extremely unprofessional. Please for the love of God donβt go to this place for your business.
I took my iPhone x into them with a simple microphone issue. They told me they could fix it in 1 hour for $70 and that it was such a simple repair that I didnt need to backup my phone. Over the following four days they dodged my calls and never used any of the numbers I provided to update me on the process of the repair. I finally returned to the store 4 days later to learn they had bricked my phone. They took no responsibility for the fact that a working phone with a microphone issue was now a brick. After much debate with the owner, he offered to sell me a rebuilt Iphone SE for $400, or if I would leave my iPhone X with them they would give me a discount. You have to ask the question...Why would they want my phone if it was not repairable? If it was repairable, why didnt they repair it for me? This place cares nothing for their customer. If you do go in for a repair and they brick your device, expect them to shrug their shoulders and tell you there is nothing they can do to help you then turn around and try to make money off of your predicament. Pathetic IMO. --- I have left numerous messages with their corporate office too. They keep giving me the run around. I leave a voice message they email me asking me to email a certain person. I email the person and they ask me to call corporate. Someone claiming to be from their organization keeps emailing me from a yahoo account asking me for information I have already provided to their corporate office via the voice messages and emails. All around terrible company! Stay away.
I took my Xbox 1 to them on May 19th that was 4 months ago to see if they could repair the hdmi port. I paid the deposit fee. The man told me that it would be 2 weeks before they could let me know because they had to figure that out once they opened it up and the guy who fixed game systems only comes in a few days out of the week and wasnβt there that day. I was ok with the fact that it may not be fixable but he insisted they would at least check to see and let me know if I either needed to pay the remaining balance for the repair or to just come and pick it up. I have been up there and called several times over the last 4 months I still donβt know if it was checked or fixable and on top of the that they have not produced my Xbox to me either! I reported them to the BBB. I would give 0 stars if I could. I obviously donβt even expect to see my system after all that of this time but this is absolutely ridiculous and it took me this long to write a review because as a business owner myself I was patient and I understand things happen but they have not even tried to resolve my issue. They have not called me one time! Every time they say they are going to call they donβt and the man who doesnβt work on games systems never has any knowledge of where my Xbox is his response is I will have him call when he gets in but no one ever calls.
Perfect service, they had to order the screen, but promptly let us know when it came in. And scheduled the replacement the same day. Exceptional
Do not bring anything here! Brought a PS4 over two weeks ago in for a HDMI port replacement. Two weeks later no call or anything on if they can fix it. Call yesterday and the guy says he cant tell me anything and tells me to call back in 2 hours. Call back two hours later and says he still cant tell me anything because the guy who fixes them is on break again. Tells me to call back after 7, which is when they close and I get no answer. I call today and told to call back after hours and instead I drive there to get my PS4 back. They tell me they couldnt fix it and try giving me a random totally busted PS4. I told them that wasnt my PS4, which mine was in near new condition, and they tell me they jumbled them up and bring back yet another busted playstation. I again tell them that its not my playstation and they bring me a random working playstation that is still not mine but working and tell me they were able to fix it. I have no idea what happened to my PS4 and now leaving with a working PS4 but not mine. Worst business ever.
I got my screen replaced twice there. The second screen the LED went out and it wasnβt dropped or cracked. Few very few scratches from being in my purse nothing major. B it he refused to fix my phone as if it was my fault why it went out. Wanted to make me pay 95$ all over again for a manufactured area on their end.
Couldnt find the right screen protector for my phone but he didnt give up and found something until the one he ordered arrives.
This place is horrible I would not recommend their service! My device was working fine! All it needed was a cracked screen repair and they ended up DESTROYING it. It did not turn on no more. They basically was like βwe messed your device up, no refund go f**k yourself my friendβ I repeat DO NOT bring your devices there. They will scam you out of your money, and break your device. Theyβre not real technicians! They just try to learn and copy from YouTube!
They are the worst, and they will try to RIP you off there service is horrible and they dont know how to fix nothing dont yall take nothing to them. And that chinese man do t need to answer the phone and he stupid as hell. I give them 0 stars if I could.
I guess I should have read more of these reviews before using this business. I can predict the response that will given with a generic we are sorry, email this address...But be warned. I took my Google Pixel in for a cracked front screen. The part was ordered and I was told I could come in. I went in the next morning only to be told the person that does the repair wasnt in until the afternoon. That could have been communicated over the phone, I ended up leaving the phone to await the repair.I went back later that afternoon (3rd time) to pick up the phone. I paid and left thinking everything was fine. As I got in the car I was talking to my husband and could tell the speaker wasnt working. I had to go back in (4th time) and confront the issue. Turns out they didnt order the right part that makes the phone water proof and buffers the speaker. I was told to keep the volume turned down and it would work. Um, no..it worked when I dropped it off. It has now been over a week since the replacement part was ordered, Ive called twice asking for an update and nothing. At this point I feel like I was scammed with a half done job, the point of a phone is to hear people when they call...this isnt over. Ill be calling and going in every day until its made right.
I diagnosed an issue with the microphone array on the charging board of my brothers phone. It is an easy board swap that should take any decent technician 30 minutes with no danger to the device. This technician damaged the motherboard of the phone somehow. Sent it to a friend with a motherboard microscope to try to fix it, and when they couldnt did nothing to make it right. Instead they tried to sell us one of their phones. My brothers phone is a paperweight, they took no responsibility, and they tried to make a sale as we walked out unsatisfied. The owner lied to our faces, the technician tried to mislead us repeatedly, and this visit means my brother is on the hook for replacing his iPhone himself because of their mistake.Do not listen the the good reviews. If something goes wrong with your repair, they will hang the blame and the cost on you. Hope my complaint to the better business bureau gets it shut down.
My daughters IPAD screen was stuck on the apple logo. This had happened before and I was always able to fix the issue. This time, I was not so lucky. After watching countless YouTube videos on the matter and nary a one giving me a solution, I took the IPAD to this shop. Nick, the technician, was very professional and explained in detail what would need to be done. He quoted me a reasonable price and said they would call when the device was ready.(Im not sure if they did, as I dont like to answer numbers I dont recognize.)I ended up calling the next day and they confirmed the device was ready for pick up. I paid less than I was originally quoted which was really nice too. The IPAD works great and my daughter has no complaints. I will be using them again.
DO NOT GIVE THIS BUSINESS YOUR MONEY. They will scam you. Terrible business
I cracked my screen yesterday and I called and asked for pricing . I came in dropped my phone off and they had it ready for me in an hour! Great prices and very convenient. My screen looks better than it did before I cracked it ! Highly recommend !
I came in a week ago to get my iPad repaired, I needed it for school as well as digital illustration. For starters, there is specks of dirt stuck behind my screen, and a corner of my screen is popping out. But also when Iβm drawing my lines become all wonky and wiggles even with steady hands. I also noticed how disorganized this place was and nobody had there mask on. I felt like my iPad was better off with a cracked screen. And it was expensive too, a waste of 135 dollars.
Took my Pixel 3a in for repair on a Friday, specifically asked if it could be repaired in time to leave for an upcoming vacation 3 days later. The sales rep called to confirm that I could pay an extra $15 to rush a part, then clearly stated that my phone would be repaired and ready the following day ( Saturday,) as the repair itself takes an hour and the longest delay would be getting the part. I was told that I would be called when it was ready. No call at all Saturday. I called Sunday, when I still had not received a call or update of any kind. Only to be told that the part had been ordered incorrectly and sent to the wrong store. My phone would not in fact be ready in time for my trip and there was no way to get it fixed before we were scheduled to leave. I immediately requested a refund, which was granted without issue. However, this was handled in an incredibly unprofessional and inconsiderate manner. Had I been called when their mistake in shipping the part to the wrong store was identified on Saturday, I would have had ample time to take my phone to a number of other repair shops in the area before leaving. I cannot encourage anyone to give their good money to a business with such little regard for its patrons. There are plenty of other repair shops in the area. I ended up having to take my phone with me on vacation and found a repair shop with the part in stock, repaired in less than 2 hours with excellent communication.
I dropped my daughters iPad mini in to get it repaired and paid for the repair in advance. The store never called to tell us the repair was completed and, because of the pandemic, we picked her up in March and have been away. I tried to call in April, but they were shut down. I called today and they told me that they didnt have any records from January and that since it was 10 months, it was the stores property anyway.Prepare to be robbed if you take your electronics to this business.
Did the job needed. Very nice people
Took my iPad in to get a new screen, and it was a horrible job. When I first received it, the home button was stuck which they fixed no problem. Once I received it the second time there were scraps of material in the inside of the screen and when positioned in the normal way, none of the functions will work at all.
Great Price Quick Service Super Friendly! Took less than an hour to fix an ipad screen!! Super happy!!!
Most terrible place I have ever have came across to communication.. never comply with wat the said in the 1st place still havent recieved my phone and it will be a week that they have had it. Supposedly all it needed was a case .. thats it with the front repair. Never again will I use them. O already paid in full.. and still not a word not any help with having a another phone till mine gets repaired
I brought my iPhone 8plus In to have the screen replaced, since then I have had nothing but problems with it. The screen works but the display seems dimmer and less vibrant and parts of the screen show distorted colors. The speaker no longer works (it worked when I brought it in the first time), now my phone wonβt charge, and now it gets extremely warm. My phone had ZERO issues besides a cracked screen prior to bringing it in. I will have been to this store 5 times in the past 2 day just to try to get my phone fixed to the condition it was in BEFORE I brought it in the first time. Giving this a 2 star review because at least the employee is not charging me anything extra to have them fix what their work caused in the first place.
Replaced my broken phone screen, but damaged the back of it even more and left dust under the new screen on the camera, so my front facing camera was always blurry. Plus it took them a week to order the part for my phone (Galaxy 3XL)
Delays and horrible communication led a 10-15 day job to be over a month.
I took my I Phone 7 to have the glass front that was cracked replace. Two hours later after returning to the store twice Nick handed me my phone with the same broken glass front Not Replaced and Not working AT ALL. He changed me $27 !! I walked out - like a fool. My daughter took my I Phone 7 to a technician who repaired my phone, $120, which he said did not even have all the parts in the phone. I called two days later to talk with Nick, he took NO responsibility for loosing all my all contacts, pictures and videos, he was rude, told me the company had insurance, when I asked him WHY he took my phone apart to only replace the glass front he became belligerent and hung up the phone. I am still trying to recover my data, if you value your cell phone DO GO TO NICK AT βI FIX AND REPAIRβ in Savannah, Ga. C Ike
By far the WORST customer service Iβve ever seen! Went there to get my ps4 fixed, they said theyβd call me about it soon, they wouldnβt answer for weeks on end so we had to call them, and they hung up on us. We went to the store 3 times and called them 5. We waited for nearly 4 weeks until they called us, we took it home and it was more broken than before! Do not recommend this place at all! Awful customer service!
Great prices and the best service around! Itβs nice to have finally found a place that explains what needs to be repaired and why so you know you arenβt getting ripped off. I was also impressed when it was done before expected. Great job!
I took an Ipad 6th and 7th generations with shattered screens to them. They took it in immediately and changed both screens in an 1 1/2........reasonable time, seeing that the screens were shattered and it takes longer to get all the smaller individual pieces out. Both Ipads work like new again..........very happy with their work/service!
Replaced my cracked screen only for my phone to be worse off and inoperable. It worked fine before I took it to this place.
Nick is very professional and provides excellent service! He has never let me down! Iβve referred several friends and theyβve always reported positive feedback!As long as Nicks in the business I will NEVER go to anyone else!
I would not recommend this place to anyone! I took my phone to get the cracked screen repaired on 5/19/19 simply for the convenience of the store being open on Sundays. BIG MISTAKE! I was informed that the new phone screen would take 3-5 business days to come in which was understandable. I returned to the store on the following Saturday (5/25/19) to see if the screen had come in and was informed that it had. The representative proceeded to remove my broken screen and replace it with the new screen. The new screen was placed on my phone, but would not display anything. The store representative informed me the screen was defective and he would need to return it. At this point, I requested a refund which I was informed that I could not get. I then requested expedited service after a refund was not possible. I was told the store would see what they could do. I called the store on 5/30/19 in hopes the screen had finally come and was informed that the defective screen had to be returned before the vendor would send out another one. Today is now 6/1/19 and my screen has not been repaired and there is not an estimated delivery in sight! My phone screen is actually more damaged then it was before I took it to this awful store! Save yourself the hassle and go to One Stop Wireless on Victory Drive.
I had a wonderful experience! I came in to get my iPhone 7 screen fixed and they were super professional. They also knocked the price down for me as well. And they offered me a good deal on a case and screen protector. They are a wonderful military friendly store! They definitely enjoy what they do. I will be coming back here if i have any issues with my phone or if i want a new case!
The people who work in the store excellent theyre very helpful and very friendly. I would be willing to spend my money there again. Probably the cheapest phone repair shop in the mall.
I Used the one by the food court. They are quick as well.
Great store with fantastic people. Wouldnβt take my phone anywhere else. The guy whoβs always there, I think his name is Nick or Dylan, he really cares about the shop and his costumers. Heβs the guy you want to to talk to for sure.
I messaged them over their website and asked if they could fix an internal issue I was having with my PS4. Got yes, bring it to us and well check it out as an answer, but when I got there I was told they only fixed USB ports on PS4s. Guy at the register was really apologetic about it, though, and listened to the problems I was having. He gave me a little internal battery for free and I replaced the one in my Playstation. Works great now :)
They were very helpful and nice. They told me fifteen minutes and it was done in fifteen minutes. Price was comparable to others but the service was great!! Will definitely recommend and use again if I need to
Fast and effective I was in and out. Best Battery replacement ever will be back for any of my phone needs
Just got my laptop screen repaired. There were reasonable prices, great service and they fixed it so fast! I love the vibe of the place and the employees! Highly recommend this place.
Fast and fairly priced service with very polite and efficient employees. Have used in the past and will continue using in the future! π― recommend!
Amazing experience! Took less than an hour and fixed my screen. The price was $45 for an iPhone 7 (half the price compared to Sebastianβs in Bluffton).
Fast, speedy service. I needed a mod performed on a tablet, and the repairman was happy to oblige. He performed the mod in 30 minutes.
Staff very Friendly and helpful, quick service, reasonable prices. I would recommend this to any gadget lovers, including drones. Definitely worth 5/5 stars.
Great customer service! Very helpful and communication was great. Price great as well....
I brought my samsung tablet in to repair the charging port you did a great job here is my issue when i called to see if repair was done i had asked if the tablet could be charged as my grandson would want to play games with it the person on the phone assured me no problems 90 minutes latter when i arrived the tablet was not charged the clerk said he was busy i asked if could be charged while we had lunch he again said sure after lunch the tablet was not charged the clerk informed that he only had one cord to charge and it was busy very dissapointed maybe if the young man would get off of his phone he could honor customers simple request
Awesome customer service!! Very quick and efficient. Knowledgeable and able to help with everything I needed!
Great customer service and great service! I drove from Hilton Head Island and I was able to get my phone fixed and a timely manner and get a new case for less than $70
2 Nd time here always fast n friendly service ...no need for Verizon for anything way cheaper n faster same day service he fixed my 2 I watches and 2 iPhones all in one day β€οΈπ₯π±
Nick was very pleasant from the time I walked in until the time I left. While I was there he answered the phone several times and he had that same pleasentry. Before bringing my phone over to ifixandrepair, I took it to Best Buy. They broke the home button and he offered to fix it at a discount rate.After leaving the store I took the bill to Best Buy!
Ran in and Nick was able to fix my phone and up sold me to buy my items great store
The repair was very fast and efficient, great price and they were really welcoming! Iβd recommend this place to everyone.
I would not recommend this place for quality of repair four ability to really fix your items. I would recommend it for customer service and willingness to fix the items. I was not satisfied with my repairs because not only did I have to take them back because my buttons were extremely sunk in but the second time I took him back The guy cracked the screen of both my iPads. He only βnoticedβ one of them... when I asked about the second one he told me just a little of the black part of the paint was rubbed off from him re-opening it. Well I wasnβt satisfied with that but I was gonna let it go because I was already frustrated being there forever. Then as I looked closer I saw that the crack ran down the screen it wasnβt noticeable but most certainly there. If I hadnβt paid attention I wouldβve walked off with it that way. Luckily I noticed it and he replaced it for me causing the company a total of two screens lost which I feel bad for them donβt get me wrong but I do deserve my iPad fixed When I come in and spend over $400 to get them replaced. My buttons are still sunk in. One of them is significantly better but the other is worse. I took them into get them replaced and repaired. The screens are replaced which is nice but the buttons are just sunk in and feel and look terrible.
Great service in & out they know their product ... love the hospitality, definitely won me as an recurring customer . Great work guys
Nick is legit! Seriously, heβs knowledgeable, professional, and cost for service is reasonable. I hope I wonβt have to come back, but IF I ever need repairs again, Iβll come see Nick at ifixandrepair!
Got my phone fixed here! Great service. Totally recommend.π
They were really fast and fixed it the same day, would highly recommend if youβre looking for a reliable and fast company to fix your phone.
Iβve gotten my phone repaired here three times and they never disappoint. Thanks Ramon for fixing my phone!
They were super fast and incredibly friendly! Fixed my phone in less than 20 minutes and worked with me on a price match! 10/10 would recommend
I went to the store to see if they could fix my screen, which had previously been repaired at a booth in the mall. I was quoted a good price and reassured it could be fixed. I was not disappointed! not only did my screen get replaced with a working screen but I got a new home button that works correctly for my phone, and I opted into getting my battery replaced too. Ive never been happier! Thanks guys!
Amazing experience! Super quick to repair iPad and cheapest price weβve found!
Just got my phone repaired here. The guys here were so nice and friendly. They repaired my screen in under 20 minutes!!!would definitely refer to a friend!!
They are always so helpful and fast! I highly recommend this place for all your cell phone needs
Person working the front counter very nice and was very helpful go see them good pricing also
The only reason i gave them one star is because they did refund my money which was good because they charged me 126 dollars for the service and parts i understand having to pay for the materials but i do not believe in paying for a service until i am satisfied it is that way in my line of work so i guess i expected the same but not here anyways i paid for everything in full on the 9th of November was told it would be ready on the 16th of November i got busy and forgot about the tablet called on the 19th 3 days after i was told my tablet would be ready it wasnt also no phone call from the company about progress or anything finally got in touch with someone and was told it would be longer because they were waiting on the part still i understood because of holidays and what not called a fews days after the 2nd deadline date again and was told the same thing that they were still waiting on the part i gave them more time another whole 7 days the guy Nick told me if the part wasnt in and it wasnt fixed theyd refund me the whole amount called again a few days after the 3rd deadline date and it still wasnt fixed and they were still waiting on the part they had the tablet almost a whole month and couldnt get their vender to get them a simple screen to fix a simple cracked screen needless to say they did refund our money but during the whole time they had the tablet not one phone call about progress or anything very poor customer satisfaction and communication ill never use this place for anything ever again
Best price around. Quick and great service.
I had got my screen fixed today & I had shattered like half of my screen and I went to this store my screen is but it keeps ghost touching things on my screen also my screen is dimmer then the screen My bottom speakers donβt work anymore & I canβt even touch on my screen on certain areas
Had a shattered screen and the repair was done quickly and correctly. At a very very fair price. Staff was friendly as well.
My hdmi wasnβt even connected to my ps4 it was inside of it
Great quick service and cheapest in town..$40 for screen repair on iPhone 6s!!!
Excellent service very kind people!! They made me feel welcome and very very very fast service!!!
I took my iPhone XR in there and 2 days later something is wrong with my camera and my phone is acting up
Took in my Motorola for a broken screen the store manager Nick Follmer was extremely professional and knowledgeable about the task at hand he exceeded MY expectations mainly because Ive been to a repair store before but none of them were as professional as this one was I would fully recommend i fix and repair as a GREAT choice in any phone repair
I recently encountered a major issue with my phone where it was constantly freezing up. I was sure I needed a new phone because I didnt know what was going on. However, something told me to visit the local repair store first just to make sure before I spent a lot of money on a new phone. While out shopping for the holidays, I decided to visit this store and my experience was outstanding!! The staff was incredibly friendly and the store itself was very resourceful! Someone named AJ helped me and he was great! In addition to fixing my phone with a great sense of urgency since it was holiday crunch time, he also took the time to explain what was causing my freezing problem to prevent it from happening in the future. This is definitely the best phone repair experience I have ever had! I will definitely be back! Thanks AJ!
Nick is absolutely great! Really knows his stuff and is able to fix pretty much anything!!
Great people, great prices. Always willing to go that extra mile to ensure customer satisfaction!
They took care of me made sure i was happy with my results before i left the store any other device i break or crack i will be coming back to these guys!!!
Great customer service and quick and easy fix I love ifixandrepair
Great repair and worked through his lunch to get it done!
Very awesome service and very good timing of repairing my phone. I highly recommend this place!
Best place to get your phone fixed if needed - Literally fixed my device within minutes. Fast and Friendly . It also BEAT the price that computer advantage gave me !!!! Thanks GUYS !
Worst repair experience ever. I was told my watch would be fixed in 3-5 days, the process too over 2 weeks. Not only that but after I got the watch back the next day the screen came detached and they donβt even have an Apple Watch charger in the store.In addition to my original post I was promised that a refund could be an option because the store literally never fixed my watch. They honestly didnβt do anything, they took my money and couldnβt even call back and say if the refund was approved or denied. The customer service is improved with the new staff, when youβre constantly in their face in the store but still donβt follow through just like the old staff. I wouldnβt recommend to anyone!
Prices at this location are awesome! The guy Aj who works there fixed my phone in about 30 minutes which is awesome. I usually go to cellaris but this place has them BEAT! They wonβt let you down!!!
Great and quick service! The guy who fixed my phone was super helpful and nice. 10/10 service!!
Excellent customer service timely repair screen looks brand new
Just got my iPhone 8 plus screen replaced by Shelby. She was a sweetie and she was fast at repairing my phone.
I always come in and get my phone repaired never have any problems out of it. Today Shelby helped me and did an awesome job πππΎ
Oh so awesome price I have a Motorola Moto G6 an they offered to fix it for 85 dollars!! Getting it fixed on the 27th of February 2019 every where else wanted 200$!!! I was starting to look at new phones til I came across this place.... UPDATE 02-27-19 GETTING FIXED well the screen was fixed but when I was looking at my phone the lighting was off kinda glitching it hurts my eyes an was offered for him to take it off an send the screen back for a new one I dont have time for all that but maybe it just needs to be on for alittle an warm up Ill update soon...
Fair and honest repair estimate. Nick was very professional.
Great location, iFixandRepair is my go to for board level repairs!! Friendly, fast, and get the job done each time I use their services!
Super nice and attends to you right away. And gets the job done right.
I have been here many times for Iphones, IMacs and even my Apple Watch and every time is great. Great manager and great employees with quick service and the best prices.
Ssoooooo happy with this service fixing my I phone 7plus Colin is totally awesome fastest service ever and best customer service ever I will bring all my electronics here and recommend this store to all my friends and everyone I know !!!!!! Happy happy happy customer Right hereπ―π―π―π―
Great service! Always an easy transaction with honest and helpful staff! Highly recommend!!
Great place..great customer service an great people, if you have any problems with I phones bring it to ifixanrepair store in Oglethorpe mall.
Needed to get my screen replaced on my iPhone 8 everywhere I went the were charging double of what they charge here. The screen was replaced in less the 30 minutes. Great Customer Service!!!!!!
Great service and phone works great
Nick and Shelby are very nice and fast workers.. I always come and get my screen fixed
Got cracked screen fixed quick and at a great price. Definitely recommend!
Terrible service hidden behind military discount and clean store front. Really took us for a ride. Use at your own risk. Full details below:I brought my wifes HTC phone into this shop 11 December 2018 and who I assume was the manager, quoted me approximately $85 to replace the water damaged screen. We were told to return to the store in one week. We returned 8 days later and the manager informed us that the phone was not ready because the screen he used as a replacement was defective. He also never contacted me to tell me this, despite claiming he had called me numerous times. I left an updated cell phone number, the same as before, with the manager. Me and wife went out of state, on leave, for 3 weeks. Upon returning we contacted ifix and repair, by phone, and they explained the phone was STILL not ready. The manager explained that he had ordered two separate defective screens from one supplier, and decided to switch suppliers to get more quality screens. Fast forward several days and the phone is finally ready for pickup, mid january, 14-17 January time frame. We picked the phone up and not even 2 hours later my wife noticed the phone screen separating from the phone at the bottom corner. The manager was not in on that Saturday so we were told to come back the following week. Upon returning to the store, a different employee used scotch tape to tape down the screen and said Thats all he could do, of course the phone wont be exactly like normal, its a different screen.....Now, 1.5 months later, the screen has begun to fail. The owner explained that only OEM screens were installed at his shop. How could anyone OEM screen not fit flush into the phone? How could an OEM screen fail instantly (the first two installed) and at best only last for 1.5 months?? What kind of professional repair shop uses scotch tape and charges $85 with a straight face.This shop will have you asking these questions, with no real explanation.