Terrific company!! Jeremiah came directly to my home, repaired my screen to perfection, and i never even had to leave the house. From my call to appointment was less than 48 hours, and great recommendations on upkeep with my phone. would recommend to anyone who will listen!!!Beau in Sarasota

I went into the store today and was promptly waited greeted and helped by Weston. I was having an issue with my Motorola One 5G Ace cellphone.Once I showed Weston my phone he immediately recognized the issue and had it fixed in literally a matter of about 10 key stokes and less than 1 minute.Weston was extremely friendly, one of the nicest tech support personnel I have dealt with. He did NOT make me feel like a total idiot.I would HIGHLY recommend this establishment to anyone having technical issues.Thanks again Weston. You were AWESOME!!!!!Thanks,John S.

Came in anxious to get my phone fixed. Sales representative, Rodney was good at diagnosing the issue with my phone. This made it a bit easier having to leave phone overnight for repairs. I was able to pick up my phone the next day and it’s working.... Unfixedit!!!

Brought in a laptop for repair. I was delighted to find out it would done the same day. Excellent experience all around. Highly recommended.

Duuuude at front desk today Let me help you out here with your strategy of your customer service and multitasking, it’s all about timing, not your sarcastic remarks. I know customers are there to pick up I don’t understand why you couldn’t do two things at ice just hand me my phone I have no charge all I had to do was go in and out while the other customer was looking at his phone to make a payment once again it’s timing

Upon walking in the door, Christopher, greeted me with a very professional demeanor. He answered all my questions, I left my phone, and 2 hours later it looked like new with the new screen. This is the 2nd time I’ve used UBREAKIFIX, and both visits were excellent. If I ever have any phone issues, I will check with them before making a claim with the insurance I have on the phone. I am now considering their insurance policy on all my home devices.An excellent company that is easy to do business with.John

Ive now had 3 good experiences with these guys. Two cracked phones, and now an iPad repair. Fast, helpful, and clear. Im in.

Great company, fast turnaround and phone is back up working.

I cant remember the name of the tech who helped me when I brought my phone in. Brandon helped me when I picked up my phone. They were both super helpful and explained things well. Their service was on time. I got my phone back fixed perfectly at the exact time they promised. Highly recommend it!

The local franchise is great, haven’t had a single problem yet and “tested” them a few times. Very good service and people….

Very quick and helpful! I spoke with Chris over the phone and he helped me find the pricing to get my tablet screen fixed. Very professional and rapid response

Many thanks to Alex, Rodney and the rest of the team at uBreakiFix. They were able to bring my extremely dead phone back to life and do a data transfer to my new phone. They are lifesavers! Highly recommend!

I had a great experience here. Brenda fixed the cracks on my phone backing in less than an hour. Super professional, reasonably priced, speedy service. Highly recommend for anyone needing their electronics fixed. Would give 6 stars if I could.

Great customer service very fast and efficient. Good value and willing to price match competitor.

I was on vacation and had a phone issue. I arrived as soon as it opened and Brenda took wonderful care of me. Quick, friendly and all around AWESOME!!!!!! HIGHLY RECOMMEND 😊

My experience with uBreakiFix was professionally handled. Although, I was not able to get one of my phone screen replaced due to unforeseen circumstances, Noah explained Asurion can overnight a new phone. As for the screen that was replaced, my phone looks like new again! Noah came within time frame and explained how long it will take. Thank you for the professional experience!

Definitely cheaper than a new phone and just as pretty after they got through. It was a fraction of the price of a new phone or even an upgrade. They replaced all the parts that were cheap but made the phone look new.I would recommend these guys for all your electronics. They are certified for Samsung... and as far as Im concerned that makes them certified to repair just about anything with a power button. Thats the quote the young man used when I asked them if they repair drones

I was so worried that my phone was a goner and Brenda put my mind at ease as she diagnosed the problem. My phone was fixed and the problem was resolved in less than a half hour. Brenda was professional and also helped me pick out a better suited case to protect my iPhone. Thank you for fixing my iPhone, I would highly recommend uBreakiFix!

The Verizon store referred me to uBreakiFix and it was well worth the visit.They are very busy, yet afforded me quick, responsive and very courteous service.My telephone was ready when they promised and I have had no trouble with it since

Super quick! Loved that they could look at my phone and knew exactly what to do to fix it! Didnt even need to fix my battery! Thanks Chris!

Had my Samsung Note 20 ultra 5G repaired. Fast and professional service. Highly recommend them for all your repair needs.

Came in expecting that Id need to replace my charging port and luckily, Chris was able to let me know that all it needed was a good cleaning. Saved $100 and he was quick too

Rodney was great. Pleasant, knowledgeable and efficient.Will be back.

Exceptional customer service from store agent Rodney. He was very knowledgeable, explained everything in detail, and got my iPad fixed in no time.

Weston retrieved all the data from a hard drive from a pc that was not functional. He got it all including some valuable pictures. He and Chris also performed a virus cleaning and restoration of function of another pc.We appreciate the excellent, prompt and friendly service.

The initial review was before I checked out my computer. I was quite upset when I discovered all my documents and photos were deleted. You attempted to correct this situation but only a few documents were recovered and very few photos. My Microsoft Office also disappeared. I spent two visits to the Geek Squad and they got the computer back to usability but I still have memorable family and career photos that were deleted. I was told that I should have known that a search for viruses would automatically delete those items. This was after I had communicated that my documents were very valuable. Years of work were deleted.

These guys provided excellent, quick and friendly service. Noah was very knowledgeable and resolved my issue quickly. I highly recommend them.

Order was correct and good food...especially for fast food. We love the family chicken nuggets, chili, and their salads!

I had my screen replaced on my note 10 plus. And I purchased the liquid glass, well what they did, they allegedly put the liquid glass on top of the temporary screen film, rather than taking off the temporary screen protector..when I called in about it the manager was RUDE and hung up on me 3 times. The assist manager was awesome. These screens have little pores and the liquid glass fills in the pores, even Samsung says always remove the temporary film before applying any type of protection.. thank you western for doing the right thing and sending me another liquid glass for a professional to put on. I honestly feel you should be the manager.

The rep Weston help me with my repair. He was very professional and made sure I knew exactly what all was needed to have everything fixed! Thanks again!

Dropped my phone at the beach and got sand in the charging port and speakers. They cleaned the sand out, checked for salt water damage (which is different than fresh water) and gave it back to me in minutes and all for free since it was an easy fix! Saviors 👏👏👏👏 Thank you Brenda for being so thorough, kind, and efficient!

Brandon, did a quick analysis and fix on Mt smart phone. I asked for a new charger and got it thank you Brandon

Although its a 22-mile drive, I relied on shop with good Yelp ratings. Phone does not power-up. Counter clerk was great. Told diagnostic would take 48 hours, and I would be called. Email acknowledging drop-off was quickly received. So, I expected another email at least. No contact was made for 7 days until I phoned them. Told phone just needs new battery. No, its more than that has I swapped batteries with my other identical LG G4, and I discussed battery at intake. 1) they went ghost, 2) misdiagnosed. Ironically, I would try them again knowing that I need to phone to follow-up, then phone to follow-up, followed by phoning to follow-up. I hate that. Its expected that you do the work without prompting. And get a better tech.

Curtis was professional, polite and very communicative! Awesome service!

Had Noah today, did a great job on my phone, looks good as new. Very nice guy. Will recommend.

It was $120.00 more at another place to replace my broken screen on my GS 20 vs another vendor to repair it. Also, ufix was able to repair it the same day.

Chris was very helpful and expediant with helping me with my phone issue.

Rodney took great care of my iPhone and got me signed up with a great home protection plan, definitely recommend!

Had a great experience with Weston. Fixed my girlfriends phone that I broke. Got the repair done in less than an hour and she was excited. Great job and thanks for the help!

Westin was friendly, knew exactly knew what was wrong, fixed it in a few minutes and could not have been more customer friendly!Give him a raise and don’t let him go!Barbara Baseman

The team at the store I visited were great and very productive. They had my warranty screen replacement done almost 3 hrs ahead of time. Definitely recommend!

Went in with a cracked screen on my iPhone, and was told to come back in 3 hours to pick it up. I drive a Tesla and without my phone I couldn’t even start the car let alone drive it, so I was told to wait, The repair was made in less than a half-hour while I waited. I couldn’t be happier or more impressed with the service.

Came in to see if they could replace phone screen protectors. They did it in minutes. The other week my phone wouldn’t turn on they hard reset and fixed it. You need laptops or computers fixed too? They GOT THAT ALSO. Great service always fast and easy 👍👍

Nice, easy & free because of my warranty! Good looking out Rodney!

Stopped in because iPhone wouldn’t charge.They fixed in a minute. Awesome place. Tech was great.

Never think you’re going to need a service like this until your kid grabs your phone and chucks it across the room. So thankful they got it fixed within a few hours! Go in and talk to Weston, he will get you taken care of!

Noah was great. Quick, clean and professional. Great asset to your company

Charged me for an aftermarket screen when they could have easily told me my proximity sensor was broken and charged me twice as much for the apple part but got out of there with a bargain. thanks the Jeremiah and the team

My phone breaks alot they fix it fast and friendly!!

Walked in and the guy that helped us was so awesome! Took the phone and fixed it within minutes!

Technician Brenda very helpful and knowledgeable. Resolved issue quickly and reasonable

They couldn’t fix my laptop but the gentleman at the counter was very honest, apologetic and offered their protection plan for my house. I’m definitely going back to them in the future.

Noah was very professional & super nice & helpful, & honest, I thought my screen was cracked but turned out it was actually the tempered glass protector I had, so there was no charge for the time..I would definitely recommend this service!

So we have insurance through Asurion, my fiancés phone and mine had cracked screens. We filed our claim online with Asurion and were directed to ubreakifix on 41. Christopher did a wonderful job explaining the process for our phone repairs and met the targeted time for pick up! Picked our phones back up and have had no issues. Glad we got the insurance for our phones and happy to have knowledgeable techs fixing them!!!!

Brenda was very nice and helpful. Just needed a new battery, but she just made everything simple.

I went to ubreakifix in Sarasota while on vacation. Brenda helped me out. She was wonderful. Very kind and knowledgeable. I will recommend to everyone. Cindy N. (Chicago)

I had battery swallen in my google pixel 3 (out of warranty). These guys fixed it in less than 24hs, an awesome battery replacement, bravo!

I took my S8 phone to have the ports cleaned because charger wasnt working well. U Break It I Fixit on Bee Ridge. Have always had a screen protector on since day I bought at Sprint store years ago. So...I pick it up. All shiny and clean. 1 month later, I drop phone( I have done at least 50 times over its lifespan without a break or chip) Screen cracks! Lo and behold they removed screen protector! Because I cant prove you had a screen protector and didnt mention it was missing at pickup, they refuse to repair. Also said, lack of a screen protector didnt break the phone. You dropping it did, therefore your fault. Seriously!? Oh, but will gladly repair at my cost of 149.00Not right. I will say to be fair on my part, that the cleaning of ports worked. Quick service. Reasonable price. Horrible at fixing problem they created.

Rodney is dedicated to his job. Great experience! I highly recommend this store.

My phone was doing weird things, very hot to touch. I took it to you fix for a diagnostic. Alex was very professional and knew what he was doing. He determined it had some kind of bug and suggested replacing, no charge. I will definitely use them again.

Quickly repaired my phone to new condition. Polite, respectful, and very knowledgeable.

Jose took care of my phone very quickly.

Employees are great. Very long wait times high prices and questionable parking put five stars out of reach for this place.

I recently cracked my iphone screen. UbreakiFix showed up at my house to repair my phone on-site. Noah was a pleasure to deal with. Very Professional, polite, and had my phone repaired in a matter of minutes. These guys are great. Thanks again Noah!!

Awesome came to my work place and had it changed with in 30 mins will recommend

What a great place that I just found out about from Samsung as they Re authorized dealers for that brand.Try it, youll like it!

Got my phone fixed ASAP! Jose did an awesome job!

If its broken, they can fix it. The staff is considerate and helpful. I took my Galaxy Note 8 in for diagnosis because they are the authorized Samsung repair. Just a few hours later, I had the phone back and working fine. I recommend this establishment for Apple, Samsung and Google phone repair. They can fix about anything electronic that is broken as well. If this review is helpful, please give it a thumbs up. Thanks. #letsguide

Had a great experience. Was not able to charge my phone I thought I had to replace and only with a simple clean of port it was fixed

Natrell was very friendly and helpful. Phone repair was done dame day, even though I came in later in the day. Repair is PERFECT, phone is like brand new!! Great experience, would highly recommend.

Reliable, fast and fair priced. gets your phone in and out within a few hours.

Did a great job fixing my screen snd fixed the camera while working on it. Rodney did a great job getting the info and Brenda took care of fixing it!

Always friendly and knowledgeable with fair prices and quick turn around time!

Awesome service.. what a life saver!

I needed the screen on my iPhone replaced and they were able to fix it in 2 hours.

Best service! Repairs done quick and easy!

I ha duet another screen repair done and they always make it perfect and so easy!!

Really quick service, staff was very friendly and helpful, especially Rodney who helped me out with everything. If anything gets broken, this is for sure the place to get it fixed.

I was unable to charge my phone because some lint was lodged inside. They fixed it immediately and NO charge. Awesome! Thanks!

Nice people working.. seem to mostly do good work but sloooooowwwwwwww service. What they say will take a few hours wont be done for dayysss

Rodney was amazing! helped so much & had great hospitality!

My shield protector that I just had changed out last week cracked again, mr. clumsy. I went back to the store and Brenda was very responsive, got quick approval and replaced it with another shield all in one visit!Thank you ubreakiix!!!Henry

West did an awesome job, helping me out when my phone broke on vacation. I highly recommend this place!

Took my iPhone in to be fixed and the experience was great! These guys do great work and the price was unbeatable!

Took my phone in to ubreak i fix and alec was such a good help very honest and professional and the store was extremely clean...he took care of my phone and had it fixed quickly....i highly recommend alec at the sarasota store.

Very Good Customer Service !

Have taken 2 computers here in the past since theyve opened and always a great experience with quick turnaround, and for me as a business owner is a +++ . This time unfortunately my computer screen is way more to replace and other parts than if I were to go purchase a new laptop...however they offered to transfer the data for me at a low cost and I am extremely happy with their service.

I brought my iPad in after the charger broke off inside. They took 5 minutes and fixed it without charging me a dime. He didnt have to do that, he could have charged me, but what he also did was create a customer for life. I hope i dont break anything else but if i do i am coming here. Thanks again Brandon for all your help.

Great place! Working on piles of equipment for me so far so good.

I liked Christy, she was helpful.....

Havent used them personally (yet) but called on two separate occasions for various questions and the customer reps were always incredibly friendly, helpful and accommodating. Will definitely use their services if I ever need.

Westin went above and beyond fixing my A11 screen. He even put my new phone case and protector screen on for me. Highly recommend this place.

I was in a panic. On vacation with a week to go and 1500 miles from home and my phone died.The ATT store recommended these guys when I told them I needed to leave town in a couple hours. Brenda listened to my story and took pity on me and replaced the battery and repaired my charging port in under two hours! She went way above and beyond and I’m very greatful to her!5 stars!!!!!!

They fixed my phone very fast and brendan was very helpful

Brought in my phone with a cracked screen. They replaced it within 2 hours!!

Excellent Service. Fixed cracked glass on phone in less than 2 hours. Looks like a brand new phone. If you have an issue with a broken phone this is the place to go!!

Just came in to get a screen protector, great service and great people. Screen protector was installed in 2 minutes and I was on my way!

To whom it may concern,I turned in my laptop for a hard drive replacement on Saturday at 1pm. I was told it would take 24-48 hours. 46 hours later I called to see if it was ready. They told me no, but it would be ready later that night. Later that night (6:30pm Monday) I called en route to the store. They told me it would be ready the next day. So I waited and then called the next day. This is when they inform me that they were confused by my request. I asked for a hard drive replacement, but they were instead trying to use the solid state drive I’d brought to be installed as an external hard drive. Apparently, Latrell told the computer specialist the wrong thing despite it clearly saying on my receipt that it was a hard drive replacement. They told me it would be ready later on that night. By this time I was unsurprised to see that it wasn’t ready. So today (Wednesday) I called to see if my laptop is available. They told me the computer specialist would call me back. I waited an hour and a half then drove to the store. I spoke to the manager, who made it clear that there was no point in me driving to the store until they call me. This normally would make sense, except that after waiting 150% longer than the initial timeline I’d been lied to repeatedly and every phone call had been fruitless. The manager didn’t lose his cool, however he obviously wasn’t paying attention to what I was saying when I went in today. I’m frustrated, angry, and scared that this string of incompetence is going to screw up my opportunity at Georgetown. I spent 4 years sucking sand in the Middle East to earn the benefits that allow me to go to grad school, and I’m getting derailed because of a store that clearly doesn’t care.Respectfully,Daniel SullivanP.S. I never do this. I over tip at restraints. I’m kind to service industry workers. I’ve never sent food back at a restaurant. This is the first time I’ve ever been driven to write poor reviews for a store. I hate how your company has made me feel.

They fixed my phone when it didnt power on. Thank you

Spent a month trying to get my laptop fixed. Wasted my time by having me drive over five times to pick it up and recieve it in worse condition then when I left it initially. Spent over 18 hours with their customer service over the phone. Awful experience.