user
Advance Tech Collision
966 Piner Rd, Santa Rosa, CA 95403, United States
Appearance
Advance Tech Collision
Comments
He
Review №1

Excellent service, great collision repair/body work. Terrific customer service! I have had to use their services twice, unfortunately, BUT, FORTUNATELY, they are fantastic and have restored 2 of my vehicles that were hit by another driver perfectly! No evidence that there ever was damage. I wouldnt dream of bringing my vehicles anywhere else.

Po
Review №2

2014 Infiniti Q50 SportThese people need to refund me my deductible. I took my car here since it was on my insurance companies list of collision body shops. That was a big mistake since my first instinct was to take it to Lou Saare just down the street.I proceeded with ATC since it had the insurance companies seal of approval and payment would be less of a hassle. Big mistake, I arrived to drop off my car after making an appointment over the phone. The guy manning the phones and taking your keys said it would be about a week for my car to be done. I waited the week, called and asked for an update. The guy whom i think his name is David, advised that parts are delayed. I called again on two other occasions and it was always it should be done today. In the end, finally went to pickup my car in the evening.After taking it home and further inspecting the vehicle, i found several issues with fitment and alignment. In addition, a ton of swirl marks from the so called detail guy on site and they didnt align the headlights and found clear coat drip marks and paint imperfections. I took it back and they said they would fix it. Another week went by, picked it up in the evening. This time around they burned the paint on my hood trying to polish out the swirl marks, scratched up my chrome grill surround, didnt align the headlight/fog-light, and the front splitter they attached was already coming off. In addition there was something loose under the bumper on the drivers side and visible hard lines. The owner came out and seemed interested in my valid complaint, he offered to replace the grill and fix the issues that were still pending on the vehicle with an apology.I bring back the car a third time, grill replaced, swirl marks somewhat removed however the fog-light still needed alignment, and drip marks still there.At that point I had had enough, overall I was without my car for over a month. I took it to Lou Saaer Body Shop for corrective repairs. Lou Saaer ended up correcting a total of $4400 dollars. When we pulled the front bumper off they discovered it was hacked up at the clip points and in one area glue was used instead of the proper hardware. ATC did a poor job, Lou Saaer did an amazing job and I am pleased with the quality of work, done right the first time.Advance Tech, send me my deductible back, its only fair considering the amount of time I was without my vehicle and time off of work.

Ch
Review №3

The crew at Advanced Tech Collision did a great job. I had many requests and they were more than willing to help in every possible way. I had a blowout on my truck and it damaged quite a few things. They worked with my insurance company and saved me the headache. The work was great. They even repaired a panel alignment issue (from a previous body shop) at no charge. If you are in the market for a body shop that will see everything through and deliver on time then look no further. Brian is of the utmost character and truly cared about my situation. The whole arrangement felt like I was dealing with a long term friend.Thank you!!!

Mi
Review №4

Without a doubt The best auto body shop Im the north bay ....

Ur
Review №5

This place is great! They have expertly fixed my truck twice with great results. They even cleaned and detailed the inside. Above and beyond! The first time they got me a rental car which was nice.

Ja
Review №6

This shop is really good. The owner cares about your car and will do just about anything to make you happy. Great place to have a car repaired. Highly recommended.

sa
Review №7

I have taken my car years ago to Advanced Tech Collision body repair on Piner Rd. in Santa Rosa and they did a decent job. Recently, I took my car in to have a damaged fender repaired on my 2011 Toyota. Brian and the staff were very helpful, professional and most accommodating. They did a great job! But, most of all, Brian D. was nice, strait forward and easy to work with. Recently, some one scraped the rear bumper of my Toyota in a parking lot and didnt leave any information (very common). I stopped by the shop and Brian had a technician work on it and minutes later the damage was repaired. That saved me $$$ for a deductible to the insurance. Thanks Brian, Youre the best!!

ca
Review №8

Best experience I ever had with a body shop. They gave me a big break on my deductible. They dealt with my auto insurance who was trying to steer me to one of their preferred shops. Great customer service. Honest people. Would definitely go back if needed.

Ha
Review №9

Amazing service beginning to end! Carl is the man! He helped me starting with insurance, to making sure my 2017 Dodge Charger was showroom quality upon completion.I am in the cosmetology industry and see a lot of people, I will absolutely be telling people where to go!

Ma
Review №10

This place did a really good job on my Infiniti and Carl was very helpful. That’s good costumer service and very attentive. Very happy with the out come of my car. Thanks to your team for doing such a great job!!!!

Ma
Review №11

Thank you Advance Tech team for fixing my car! These wonderful people genuinely care and they do fantastic work. I had a minor accident and my front end was banged up pretty good. Carl did an assessment and asked me what my budget was, they worked with me and after a couple weeks my car was as good as new!

Sc
Review №12

Brian was amazing. The wrong windshield was delivered and instead of inconveniencing us he loaned us his personal car until they could get the correct one in and replace it. Best customer service ever!

Mi
Review №13

This company goes over and above to take care of their customers. Accidents are stressful and confusing this company has staff that are understanding and get the insurance processing . They will help guide you and make it a smooth experience. Carl helped my son through his truck repair with communication and just kindnesses.will use these guys again

de
Review №14

Thank you for putting moms truck back on the road! It was hard when mom got the news from the insurance company, they said her truck was totalled. Advanced Tech Collosion worked their magic and put moms truck back together and on the road again. Mom is happy and her Nissan Frontier looks absolutely beautiful! Great job, friendly service and very professional. Thank you!!!

Ca
Review №15

Advanced Tech was amazing from the start to the end. I strongly recommend this company. Quality work and very helpful throughout the entire process.

Br
Review №16

Nothing but positive things to say about the team over at ATC (Advance Tech Collision). Carl and Brian are amazing!!! We had a total loss on our Mazda and this team performed a wonderful job. They had my wife in a rental car within a few hours. Walked us through the claim process, Kept us up to date regarding the status of the appraisal and even let us come in after hours because of our busy work schedule to clean out the car. They help out with the deductible and even cover the cost of the car rental if you have repairs done there. This team is 1st class.

Ke
Review №17

They are the best in customer service!

Am
Review №18

Very helpful, extremely friendly people. Took care of everything for me! No hassle, no haggle. I love Advance Tech.

Al
Review №19

Without a doubt this is the first Auto body shop I can actually say I had pleasure in working with, ATC carries themselves with the utmost care and integrity. When I was in my first auto accident, they were there to assist me by making a stressful situation seem to turn into effortless ease; From transportation, storage, car rental, Insurance handling, honest repair estimates, and most importantly their customer service. Thank you Brian, and to your ATC family for all you did!

Ch
Review №20

Not only did I work for this company for many years but after I could no longer work there due to an illness. I still took all of my vehicles for any repairs needed to this facility. The attention to detail is Beyond anything else in this County from beginning to end. They constantly keep you aware whats going on with your repairs the owner handles everything herself from beginning to end along with an extremely professional crew. I would recommend anybody and everybody I knew to Advanced Tech Collision South. You can call them 7 days a week 24 hours a day and somebody will come out and take care of you and get you into a vehicle and get you back into your daily life. They take the stress out of the whole situation you never have to worry again once you drop your vehicle off and when the owner of the company takes your self to get you a replacement vehicle that speaks volumes in this industry. So take it from somebody whos been in the industry for many many years and still has many connections there you will not be disappointed

la
Review №21

Excellent, my car came back looking like new, the staff was efficient, empathetic, and professional.I wish I had taken my truck here. I took my truck to G & C, because that is what the insurance company recommended.Had I taken it to Advance Tech it would have been done right and all the little extras, scratches etc would have been taken care of as well.I have learned a very expensive lesson. Always choose Advance Tech.

Br
Review №22

Brian and team were fantastic! The Mustang had front end damage and the paint match is perfect! The entire experience was perfect.New parts, on time, detailed. Picked me up from Petaluma to get the car.Does not get any better!

Mi
Review №23

I was in an accident and brought my car into Advance Tech Collision. The service was outstanding and they were quick to get my car back to me. The work was way above my expectations!

Mi
Review №24

I LOVE the people at Advance Tech Collision. I am a business owner here in Sonoma County and have been to MANY body shops and after having my Mercedes fixed by ATC I will never go anywhere else.. They gave me a free loaner and waived my deductible! Also my insurance tried to get me to go to 1 of their shops so they could save money. I found out I can go where I want and took it to them. So glad I did . I recommend you try Advance Tech Collision. ..They are excellent at what they do.

Yu
Review №25

Great place. Provided me with a very reasonable quote within minutes

Ka
Review №26

I was pretty upset when my car was in an accident and wasnt even sure it could be fixed. But it could and was, by Advance Tech Collision Center. Advance Tech was very attentive to detail - my car looks and runs great now! I highly reccomend that you trust this auto body shop in Santa Rosa to do your work, or at least get an estimate.

Mi
Review №27

Absolutely the worst auto body shop in the world. I had two different cars repaired there. The paint started pealing on one after a couple of years the last one the paint started peeling right away. They did not make sure any of the cars devices work. I had to replace fuse and do the little things myself. When I complained I was told we dont do work we dont get paid for. Advance Tech Collision Center sucks.

da
Review №28

Good service, car looks great they took care of everything

Mi
Review №29

Fast repair, vehicle detailed beautifully as part of repair, friendly staff

Me
Review №30

Ive been taking my vehicles to Advance Tech for years and will continue taking my cars to them. Brian and his team go above and beyond to put the customer first. I cant say enough great things about this family owned business.

Da
Review №31

Had to have our car towed here after an accident. They could not have been more kind.

Sc
Review №32

Car looks awesome!

Da
Review №33

Highly recommended!

Information
89 Photos
33 Comments
4.6 Rating
  • Address:966 Piner Rd, Santa Rosa, CA 95403, United States
  • Site:http://advancetechcollision.com/
  • Phone:+1 707-579-2903
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto restoration service
  • Car detailing service
  • Wheel alignment service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations