They have all the stuff you need that you dont want to spend a lot of money. Laundry baskets looked a lot more sturdy than some of the other ones I have seen ar grocery stores or other box chain stores.
Really nice and all the employees were helpful. Everything was neat didnt have a hard time finding anything.had hand sanitizer everywhere to keep clean from covid.
I could stay in there all day..love this store🤗
Furniture staff (Gil) provided excellent service and is extremely knowledgeable and courteous. A rude woman treated him badly, he did his best to accommodate her issue, but some customers will never be happy..He then graciously assisted me with my furniture request. Thanks
If you have ADD do not go into this store...if however you are up for a shopping adventure with super cool finds at every turn, check this store out! Some may say disorganized but I say strategically organized. Impulse buyers beware, lolAlso, just kidding about the ADD...
I cant believe this place is still in business it is so unorganized its shocking!
HORRIBLE. HORRIBLE....🤬😡We showed up @9am from Albuquerque to pick up some couch3s that were ordered the day before. As we arrived at 9am they had a sign will open @10 due to no staff. I leave come back at 10 immediately they change the sign to 11. I leave n return @11. Still closed. Called n they manager was very rude n no regard for us as a customer waiting to pick up furniture ordered n paid. After couple more hrs. Had to leave @2. With big lots still closed waiting for staff. NEVER AGAIN SHOPPING HERE. 🤬😡
Came to store to purchase a soundbar i saw on the website.When i arrived to buy it went to the aisle it was suppose to be and was not there an associate said soundbars are the most stolen items in the store and apologized for not having the soundbar in stock even though the website said otherwise.Upon walking away i spotted the sound bar pushed far back on the top shelf and told him there it is its up there pushed all the way to the back.When he handed it to me my excitement went way down as on the box was a clearance sticker and the words written in sharpie marker MISSING POWER CORD AND REMOTE CONTROL FROM $40 TO $20 because missing items especially the items needed to operate the soundbar.Why not write it off and throw it away instead of advertising its in store.TERRIBLE EXPERIENCE.
Its ok, doesnt have some of the things that other Big Lots have in bigger cities. It could also be cleaner, but, it is a Big Lots and my expectations are not that high.
I love the new set up. Too many thieves in the area. Security is needed or we will lose this store.
I love the constant change in this store. It keeps me coming back for another look, and another and another.
Two young ladies helped me get containers from the top shelf! The only thing I would give a 1 star is the cleanliness of the store.. they need to clean and take pride and organize it..
They rearranged the store more open now good bargains
Love this place ❤️
Nice store. One of the employees had a big wheeled cart to carry boxes and I accidentally bumped my cart backing up and turning to get out of his way and he said nothing. He looked irritated. So the customer service can improve. This was in Santa Fe, NM. He was an older man so maybe he wasnt in the best mood. But CS is his job. Other then that we like the Big Lots in SF. Have been going for years.
Not open at the time displayed on the door. A woman at the register saw me and let me wait outside in the cold for 14 minutes until she opened the door... this big lots normally has awful customer service so it’s understandable that this time wasn’t any different.
Store is well stocked. But the floors look horrible.
Dirty location, empty shelves, staff wasnt the politest around. Needs a lot of improvement.
I like BL for its seasonal items but I was here to purchase a matress. Unfortunately the male worker was too interested in a female (friend?) as he never asked me if I needed any assistance. So after waiting 15 minutes looking at said mattresses, I left to another matress store.
My Girlfriend found an item she was looking for. Hard to find, and get Furniture in this area. Staff members do not appear to be as knowledgeable as they should... Reliant upon one or two members to help customers fully.
Every time I go in the store there a longer Que line. Its worse than the airport . now there are 3 or 4 new cash registers for check out but still only one cashier.
I hadnt been here in like 17 years took my grandkids to buy the barbies I was pleasantly surprised very clean stocked manager great job revamping.
Hit or miss. Some deals. Messy.
Items are not priced.. when you go through checkout prices have increased almost 50% from 3 weeks ago.
Its dirty snd not wel. A little pricey for merchandise .thats not made well.
Huge selection one of the biggest biglots ive been too yet
We ordered something and it was to be delivered, paid for delivery, then we got an email that it was canceled because we didnt pick it up. Luckily the guy who delivers for them got it straightened out and delivered it.
Products are ok, service was bad, the staff was very unfriendly the store was very messy. Its changed since the last time I was there😟
Much nicer cleaner friendly staff
First I have to let you know I totally taken off guard that there was no one securing the number of people walking in to the store during this Covid19 issue then as you manuiver the set up of the store shelves quite empty, supplies boxes of items stacked in between rows of shelves throughout the store, do messy unkept shelves, no clear notice informing customers the procedure to properly check out. Finally I empathize for the employees they are overwhelmed and I did not find what I needed to purchase.The last time I went to the store everything was in order, seasonal sales inviting, clerks helpful and very clean.Hopefully, the safety health to protect everyone from a Covid19 crisis.
Very curtious & helpful cashier 😃👍
Lots of great stuff. Christmas decorations are affordable and great selection as well.
Dump and dirty. Way to expensive for a lot of their merchandise.
I love big lots always has a great selection of products at really great prices.
Good kind service
It was great! Employees were very helpful.The store had been re-done a bit, and seem to be nicely stocked and displayed. My only complaint is that the shopping carts are way too big for the aisles. I had fun at their 20% off entire purchase sale! Still going on tomorrow.. 😁
We had a pleasant experience at all three Big Lits that we visited. Santa Fe, Coord and Zuni. They were very helpful in helping us with buying furniture.
Very rude waited for help in furniture for an hour. When helping us man gave us very rude responses and rolled eyes. Very unprofessional.
Very good storm a little difficult due to the heavy snow. Clesn and helpful adsistance with questions regarding our purchase full mattress set.
Big Lots has become so much nicer to shop at. I complemented 2 employees on how clean and organized the store looked compared to my passed visits. Kudos to Management and Employees and keep up the great work.
Great prices
They have nice furniture at reasonable prices, but, it goes fast and you might get put on a waiting list if they run out. They also sell Broyhill furniture.
Very unpleasant experience purchasing furniture here. The layaway process is pointless. I put money down on a table to be picked up within a week. When i arrived, i was told it was sold and that i have to call every Tuesday and reserve the product to be saved when their shipment truck arrives(hmm isnt that the point of layaway and purchasing the product in advance? For them to hold the product for me?). Anyway be aware_if they dont have what you want then and there do not bother. Just a big headache.
Very clean but didnt find what we were looking for again!
Loved that there were no lines.
Good place to find odd items but store is always messy.
Store you get stuff Here
It was a nice experience everyone is doing their best during the pandemic.
Website is ok but they dont offer furniture delivery further than 10 miles.
Great place to find all sorts of unique, tid-bits as well as nifty trinkets.
Need better deals and cheaper prices
I love big lots ❤️..I always find what I need and more!!
Excellent service Zeke & John. 👍
This place has gotten alot better.fast service.Needs more smiles to welcome the community . Then it will be perfect 👍👍👍
Good deals nice friendly staff 👌
I love this Big Lots location. Everyone is so courteous. One of the employees, Rebecca, even went out of her way to get me a cart while I was on the other side of the store because she saw me holding everything. Even the cashiers were very nice people. Amazing service, right staff. The greatest part is that they know where everything is.
Sometimes things are stale like the peanuts but no hassle returns make up for it!
Prices are good and people are helpful I like it I go back again and again and again
Very poorly managed. There was a long line at the only open register and the cashier called for back up. At least two people in front of us left without making a purchase. The manager showed up after the line had gone down. He asked the cashier what he wanted him to do about it because he wasnt a cashier. A manager should be willing to do any job necessary. That shows me that he doesnt care about the customer. Only gave two stars because the cashier handled the situation well. Otherwise it would have been one star.
This location is clean and open. And they have layaway for the furniture which I absolutely LOVE! The staff was helpfully and friendly as well and the restrooms were pretty clean. I always feel like bathrooms could use more attention.
Nice clean store. You can find nice stuff there thats quality and reasonable prices
Good place to shop. Very fare prices. I highly RECOMMEND this place.
Good deal on patio furniture and for first responders.
Reasonable prices. Nice selection of items. When i asked the staff about a product they were knowledgeable. They need names on the items on the rows not just numbered
Limited selection of items. Could be better organized
I love big lots!!!!☆☆☆
Love it great orices
Good little store with some really good deals. We were able to furnish our rental house for a little over 3,000. Good quality furniture
They have everything. Affordable pet food. And surprises
A smaller big lots but a good place to get furnishes.
This is a pretty nice big lots. Better than most.
Great customer service
They have really updated the store. it looks great and has so much more to offer. I had stopped going in because it was dirty and disorganized. I will be shopping here more often again.
I LOVE BIG LOTS I always find some treasures..
Amazing store left utterly astonished at its amazing prices !
Big Lots is just that. A lot of cheap stuff (their brand) of dubious quality and a spattering of name brands very well priced. Can pick up some deals if you shop with care.
Lots of good deals! Some staff are helpful. Other completely ignore you.
The staff is always courteous and available to help. Great selection of items that are always arranged neatly; overall the store is very clean.
Great place for the right price. Just have to shop around before making purchases on some larger items. Great customer service. Always looks the same cluttered!
I love shopping for things at this store. I go for one thing and end up buying cool things I didnt really need.
Love this store.
Love the place & peeps, great deals, dont forget your rewards card great savings;)
Really wonderful staff!
Leased a product. The customer service was excellent. There was a line of customers, so they must be doing something right.
Wonderful place, close to home it had all I needed except Popping Pop Corn.
Kind of a funky place but you can find some great deals!
The staff are very nice and you find things at great prices
Ugh. Sorry too much of nothing.
Great store.
Staff wasnt the friendliest, I slipped and almost fell because of liquids on the floor
Good prices on stuff have a decent furniture selection
Good place for accessories for cheap
Need better customer service
Store was clean & well organized. Employee cheerful & efficient.
Dont miss the end of the year clearance, cant beat it, my 2020 Christmas shopping is almost done, thanks Big Lots
Giant carts and medium width isles. Almost never enough checkouts open. Decently clean. Good prices.
Always have good deals.selection sometimes isnt stocked up though.
I was shopping for a vacuum cleaner and store personnel were most helpful and courteous; with special thanks to John who even loaded the vacuum into my car.