The new manager is always rude when I go in no people skills at all. I always over hear the employees complain about how rude she is. It used to feel good going in that store now you feel tension and lack of good management!!!
After self checkout. Magnetic tag was still on clothes. No one there removed them. Came back next day to have them removed. Doors were closed at 4 pm.
Machine didnt work properly and the clerk was rude. Acted like we were dumb and not following the prompts. We followed them, it didnt work. Maybe a more personal approach would be better. But it wont matter to me because I will not be returning.
God variety awesome prices but customer service needs courses in being cheerful nice and most of all polite
Too short staff waited for a good two minutes to get check out because cashier was on opposite side stoking in aware I was ready to leave
Roberta is amazing. Great energy and superb customer service. Happy Mothers Day.
You alway get a surprise at DG. And the price Is right. If you sign up online there is usually a discount.
They have a manager who likes to follow you and ask of your buying whatever toys my son touched other then that they are good for good products for cheap
Good prices, cool finds, fast, easy, rarely packed so you can just go in and out when in a rush. It saves me when I don’t need to go into a superstore.
Never a line!! I really appreciate the people that work there! Joaquin was great!! Hes grateful to have his job in these trying times!! God Bless these folks!!
Always happy w/ this store and I always recommend this store to go shopping to my friends/family😃❤👍❤
Great place to shop
Poor customer service and the store looked like a tornado ransacked the place
Alejandra Lovato was a amazing cashier and made sure I was able to find everything I was looking for. The store is one of the cleanest I’ve been to. Thanks for the great experience !
Not my favorite place to shop they always have a mess and the cashiers seems to hate theyre job
I am giving Dollar General a 2 star rating for two reasons. One is because the brand Dollar General is not what it claims to be. One Dollar General had a COVID-19 outbreak and the general manager told the employees to wear gloves and dont say anything. The manager of the store left and wrote an email to the CEO stating what happened; including, how she will not work for a business that does not care for its employees nor the customers. The CEO claimed not to know what happened and issued a shutdown that last for approximately 3 days to clean the store. Reason two because of the two stars is because of the employees. It would be rated one star but the employees deserve some recognition. From rude customers to even more rude, disrespectful, and down right evil managers, they are the definition of underpaid and overworked. Please just tell them thank you and stay safe in Dollar General.
I Love this Dollar store in the store it has everything that you Need anything its there and good 👍 place to be Right a Cross the street from where i Live and its just a great 👍 happy 😊😊 Smiles happy 😊😊 Nice Nice too have something Like this thank you for everything
I am making sure it is known that the Hispanic lady that works here..... was the most rude and cruel lady I everrrr encountered in any store.... I left immediately after she was rude... Never step foot in that store again....
They are a decent store employees work hard and are generally not appreciated by upper management and each employee do the work of at least 2 people. This store needs a few more products that many of their stores carry
Unless you absolutely need a notebook utensil a card its only good for that day
Great store with a cute cashier. ;)
Great prices for food! Super affordable rates for low income needs. Unfortunately, the only problem we had with our visit was that the space was super difficult to get around due to all the inventory boxes waiting to be put on shelves. Other than that, great visit! We will return soon!
This store has Changed so much in the last two months. They now have a new manager named Tracey and every time I go in she’s very friendly and very helpful. She’s always busy stocking shelf’s and cleaning up the store, and let me tell you this store before used to look like a dump so I had stopped shopping at this store but since I heard that there was new management I decided to check it out and WOW what a change so now I’ll be shopping here again. If you were disappointed before at this store and stopped shopping here like I did too, give it another chance it has gotten sooooo much better.
I actually like thestore very much but one of the employees seemed to have a problem with my fiance n made that trip very uncomfortable... Thats why just OK...
Don’t go to this one. They never have anything and the store is always a mess.
Store can be a mess. But workers are nice and friendly
I always end up buying more than what I went for!
Always has exactly what I need and great customer service.
The cashier was soooo very kind and courteous.
No cashier had to look for help
Staff is angry mean and when ever I go in there the dark haired woman has no limit to the dirty looks, bad attitude, unprofessional conduct with an open display of verbal and nonverbal hostility. I feel vey uncomfortable being in her presence. This is not the first time I have said something regarding the way I am treated by this person when I patronize you establishment. This is a terrible and unfair price to pay to being a loyal customer for several years. I would like to speak with the store owner regarding the hostility and mean spirited unprofessional conduct of your staff please.
Great chain - always the same, every unit.Good prices on their brand stuff.Their brand stuff is also good.
Great Store Great Staff and Great Prices, I shop here for my household cleaning products and everyday use products, and so far everything has been great.
Clean & Sanitized. Really Great Customer Service!!!!
Nice place to get what you need quick
FAMILY DOLLAR IS WAY BETTER! Ive never shopped at this store before & I went for the 1st time just the other day & the cashier (The Girl Who Looks Like A 13yr Old Clown) was very rude & everyone who says the store is clean needs to know what clean is! It looked like a tornado hit & its like, What Do These Workers Do While On The Clock? Not straighten up or clean thats for sure. So Im NEVER going back to this store & Ill refer to my family, friends, acquaintances & strangers to go to Family Dollar better!
This place is good if you need somewhere to go right away to get drinks
Awful customer service we always have to wait for a cashier to show up were there waiting for at least 10 minutes ready to pay but no one to help. Then a cashier finally shows up and leaves without saying anything just leaving their customers waiting again this happens every single time. Dont recommend at all its faster to go to a bigger store.
Got what I needed at a good price.
Was trying to return an item thst didnt work and the scanner wouldnt scan my receipt so I wasnt given a refund. Will not shop there again.
Surprisingly, this store has some really good buys, many of which are less expensive than at Walmart or Big Lots. The quality of most items is fair to good. The most disturbing aspect is that the store is overcrowded with merchandise, so the aisles are difficult to maneuver in. This makes the store look unkempt.
I Love Dollar General! Always Great and Convenient!
Awful customer service we always have to wait for a cashier to show up were there waiting for at least 10 minutes ready to pay but no one to help. Then a cashier finally shows up and leaves without saying anything just leaving their customers waiting again this happens every single time. Dont recommend at all and the manager is awful as well
As a teenager without a lot of cash, I go there all the time! Some stuff its best to stay away from, but overall; the shop is in good condition and the customer care is GREAT! (considering its just a dollar store) Its also in a great location. Great store!Update 5/13/18Theres been some staff changes (also Im no longer a teenager), but the store had definitely changed and not for the better. The staff arent as welcoming and the stores not the image of clean. Still affordable though.
Love the discounts
I like to get my
The staff is incredible. I loved the young girl at the register, she was helpful and friendly. Also everything in the store was nice clean
Great day to go into A store to buy things
Great for quick, inexpensive cleaning and office supplies.
This place has so many deals! Love shopping there. This store is very cluttered and disorganized. Make sure you have time to be there.
I like their selection but they NEVER answer the phone and some of the staff has been rude and unwilling to help
One of the best dollar stores in Santa Fe with a large variety of merchandise.
There is so much in this little space but easy to find what you want
Love this store.
The place is so cluttered!! They have almost everything you can think of tho. Theres always a line at checkout..
Neat and clean and everyone is nice
The store use to be very messy and dirty but they have turned it around. I went about 3 weeks ago and it was neat they even had helpful and polite staff which was very new.
The manager of this DG on Airport is the best. The store employees work so hard keeping the store in order. This is my favorite store in Santa Fe.
Can always find what I need for a decent price.
Always friendly and great price for everything in the store
Always have new stuff. Great prices. Great sales.
Ramon was very cordial and helpful
Great service and diffibitly verity of selections of merchendice!!
I love shopping here, their prices are very reasonable
All employees are very nice and helpful!!! It is nice to have a store across the street where i live!!
Good place, reasonable prices, I like their bathroom section
Not actually a store where things are only one dollar. I like the dollar tree better.
It has pretty much everything you need. Groceries, chemicals, stationery, health and beauty, clothing.
Loved it great people
Eas a mess. Really shoukd stock at night.
Staff is friendly and the manager is great and always offers to help
Always good prices!
Nieghbor store with great specials.
Good
I prefer Doller Tree first.
Sandra who claims to be the manager is VERY RUDE and should not be in retail. She is mean and threatening. When I asked for her managers name she gave me a fake phone number. I will NEVER go here again. Worse then Walmart.
The manager is super cool
Store is always dirty if a fire started you wouldnt get out. County needs to shut them down
Very Helpful and Fast! Alot of variety stuff to get
Good for quick pick up.
Awful the lady who said she was the main manager was awful she wasnt costumer friendly accused numerous costumers of steeling. As well as the name being a contradiction
Clean store vert convenient
Its close to home and its nice and clean
Good place with good. Deals
Everything was so inexpensive
Heart this nice place!!😉
Very bad service . Really disappointed Family Dollar is 10x better .
Dirty
Employees were disrespectful and racist ! Never going back !
Very friendly and helpful staff.
A nice friendly place to shop
I like their selection, but thee cashier could not get change for my purchase. Oh well I went to Walmart instead
She could have used some help.
Lots of good deals here!
They treat everyone like they are stealing
Good prices on necessities.
Haters
I love the people there