This is for Walmart delivery service. I paid the money for free delivery a couple of years ago and was never able to schedule a single delivery time after trying about 30 times. I asked for a refund and got it. With the new round of deliveries, I again paid about $100 to get free delivery. You still are asked to tip the driver, with a default for about 15% of the total. I believe this is based on your original order total, because when items are not available and your total goes down, the default tip does not. There are always things that are not available on my order. Almost every time there are things I paid for that are not delivered. Still, I am extremely grateful to the shoppers and drivers who kept me out of crowded stores during the worst of Covid. Five stars to you guys. One star to an online system that is still being worked out.
The prices are reasonable. However, its not a great place to get men shoes unless you dont care about style. I couldnt find any styles I liked in my size. The shoes in my size were not styles I liked. My wife also said their threads costed more than the sale prices at another store.
Helpful staff. Good product range. Though some items are backed up.
The layout is so consumer friendly its like other Walmarts but things are easier to find n shelves are stocked a good variety and workers available n helpful n actually know where things are .
Nice Walmart. NO overnight parking at either Santa Fe NM Walmarts.
The Santa Fe store (and Ive visited a LOT of super Wal-Marts in my travels) -has the best curbside crew for contactless pickup of your family essentials. :) In particular, Id like to personally acknowledge pickup associate James for answering our questions, loading our vehicle & being such a friendly, knowledgeable team member to represent this very necessary service in these times. Thank you James for being such a great example of exceptional customer service!Cue Management: Give this fella a noticeable raise, foster a scholarship for him to continue his growth & do more than match his 401k. You have a great staff member there. :)
They sell out of common items all the time. Last time I went to they only had one flavor of yogurt and no instant puddings or jello. Pretty poorly managed.
Great customer service today! Max in sports area assisted me with finding the bike I was interested in. He had to go to the back to find it. He was so helpful he even rang me out in that area so I didn’t have to stand in the long lines in the front.Thank you Max for your great service!!
Pretty nice for such an isolated Walmart. Removed a star because the cash register was open and the cashier was too busy flirting with the person in the next register. She also seemed pretty upset that I dared to walk up to a register WITH A LIGHT ON while she was busy socializing.
Great big store... Seems to have everything. Clean too. But wear a mask to keep yourself and others safe. 😊😊
I always buy at Walmart, they have good products at good prices. But they have a serious problem. They do not update their offers and when you think they have brought you a product at a good price at the time of paying for it, the offer disappears and they always charge you more for the product, as if the offer had never existed. Do not trust the prices before buying and if you have doubts, take a photo.
At exactly 7:48 I enter the building and a guest greeter stops me, as he was talking to a vendor instead of greeting me into the store. The staff member told me I’m not allowed with my animal in the store. I asked him if I needed to show an ID, but he asked me why I have him with me in the store. I felt so ashamed that I didn’t know what to tell him, as other people where watching. I wanted to scream and run, but the staff member had his name tag backwards. So before I tried to get to my car, I asked the staff member to provide me with his name. The staff member the rudely asked me for my name, which I was happy to give him but he kept covering his name tag. Finally he shows his name was “Joseph”. Please don’t take your animal friends with you when “Joseph” is around, the other Walmart staff respected me and no one even bother to asked why I’m different. I tried to call the store but no one answer.
I am happy to see Walmart carrying my favorites. I appreciate Marie at self-checkout so very much. The greeters are kind and welcoming. I will return for staples. Very content with my Supercenter Walmart in Santa Fe. Thank you!
Always out of stock...restock your item everywhere for each department...employees are always helpful...be safe till I visit again..
Great place to pick up needed supplies while traveling. Well stocked. DEFINITELY needs more cashiers. Only 2 cashiers with loooong lines besides the self checkout area.
Their pickup service is the fastest Ive ever seen. Friendly people too
This Super Walmart staff are respectful and friendly and willing to help you. This stores hasore electric carts fir those that have disabilities.
I was greeted by the most lovely passionate young woman by the name of Cielo at electronics.. not only was she so very patient, her divine work mode felt fulfilling. i have never felt the need to write a store a good review… not i until i crossed paths with Cielo that is. Will definitely be visiting this Walmart from now on! Frick Walgreens!!!
Enjoyed shopping at the Walmart Supercenter. The aisles were neat and orderly. The Walmart associates were friendly and helpful.
It is busy, very understaffed. SO BE PATIENT WITH THE EMPLOYEES. I waited 20 minutes in line at electronics to get a phone case and screen protector. There was only one girl, she handled herself professionally, she was the only reason I didnt give a 1 star review. Long lines every where you go.
My experience is that its great to each individual people that if its not at other Walmarts its guarantee to be at Walmart supercenters
Clean and very well stocked. But it took forever to check out - Friday afternoon and half the registers were closed
Good selection of products, bigger than the other Walmart in town, clean and for the most part, professional and helpful employees.
Check your receipts! We bought a bottle of alcohol here and it came out to be much higher at the register than the price tag said. We told the manager and she said they can’t “change” the price because “it’s a law.” Maybe that’s true, but she had no remorse that something was mismarked. Then proceeded to tell me there are tons of things mismarked in the store! That is criminal! They are hoping people won’t notice the price difference between the shelf and the receipt. Will never shop there again.
Its a good store, I understand that they could be under staffed at times. But not having enough cashiers can sometimes be annoying. On the other hand I appreciate the fact that they continue to add more groceries in the way of organics.
The bread Department was hidden from me momentarily. When you walk in at the grocery side front door, look tho the right past the produce and you cant miss it. Its a nice store but set up so different with having the pharmacy on the grocery side but about the middle of the store. I give them two thumbs up? 👍🏻👍🏻
Pick up was rushed by 2 young boys. Done by shoving in water by 1. Other than that GOOD
Good prices and good variety of items but not enough cashiers working. Infact the cashier tonight didnt greet me or say anything but get your bags off. They cant be there and we cant touch them. I bagged my items. She put the receipt in 1 of my bags and then looked away. How rude...
This location is terrible! Rude and incompetent employees who refuse to assist customers at every turn. This is not a complicated job to have. What’s more, management needs to get its act together, and hire those who aren’t completely inept. Pretty simple. I highly recommend Target, instead.
The staff are very nice, willing to show you where items are if you cant find them.
I was helped in the self checkout and the woman was very cordial and professional.
This Walmart is like a smaller Walmart in a huge space. I guess I was expecting it to be much bigger based on the outside. I didnt get lost inside which is a normal experience my first time at a supercenter. Lol. I spent a bunch of money here so, I guess it was a good Walmart. The check out lines were crazy long. Its a super popular place!
This Walmart is brand new and should leave their guests with a great experience. Sadly the Customer service manager is a horrible person who likes to waste peoples time. She refused to price match a Walmart price and made up some ridiculous excuse that the only way to get the price as shown in the Walmart app was by doing a Walmart pickup order and coming back for it the next day. No thank you.
The customer service here is terrible! But the prices are good and theres a lot of variety to choose from. I went at 130pm today and the lines were crazy long. And I saw 2 managers walking around doing nothing. The cashiers have to bag the customers items. So, if you go be ready to wait in line for 30mins. During Covid. Its pathetic.
Excellent service, Good was amazing great flavor staff amazing
I do my shopping online. Thank you for your employees that help all the customers . Great place. Cant compliant. Thank you WalMart 👍
Close to my house and prices are always good.
When it comes to produce its not very good. Its expensive, always out of certain fruits and vegetables and they dont have many. Alot of times they dont have bags to put fruits and veggies in. Canned foods are ok but not a big selection. Its also very messy. They do have the best toys though.
So few people in the store but gigantic lines at the check out! A truly superlative store.
JUST LOVE WALMART...IT HAS EVERYTHING I NEED!!!
Its walmart clean and organized but this one did not have all the shelves stocked to well... but really clean!
Everything we were looking for was found at the Walmart on Herrera Drive. Manager Augustine Vialpando-Ortiz is a true asset to Walmart, always problem solving and helping associates and customers as well.
A bit busy, but everything went quickly and smoothly.
Thursday, 4/12/2021The young man in the automotive department was extremely friendly and beyond helpful this evening! I cant remember his name now but I truly appreciate how he focused on my dilemma with not one shred of disdain or impatience. To see a true professional like the good old days, and in his early twenties no less, was a refreshing experience. Woot!
Why Walmart Supercenter is awesome? The store is my favorite place to go. I like to go shopping. I think the prices are great, to save money and live better. I would want to stay with Walmart Supercenter.
The clothes are different than the Wal-Mart on Cerrillos. Definitely making this place a once a month trip.
Mew electric carts that work!! Clean floors and new paint on the walls too. Has a cleaner appearance all over. Freezer department looked a little empty.
They now use brown bags for groceries. Should teach the baggers how to bag. You dont put your meat and chicken in the same bag as groceries. You dont put your apples and bananas on top of your bread.
This walmart is well organized
Theyre always staffed, never no lines, everyone is always so professional and attentive!!! Ive never have had a bag experience there, yet n how I never do... Cuz I really enjoy going too this wall Mart
Clean, well stocked, most lanes were open.
I love Walmart so many great things and deals !🤣🙃❤
Way better than the Espanola store!!!
Never have named products, shelves are never stocked,
In and out pretty much all the time always stocked and helpful associates one of the better Walmarts
I grew up on tacos from here love this place
This store always has a great selection.
Fried chicken burritos, extra crispy with extra sides of the chili sauce. Memorable and the only thing I ever order. I tried some strange taco one day and it was overfilled with lettuce and overpriced!
Everything in the store was out associates were not helpful at all rude. And to top it off they did not have any bags of any kind. So this is nota great place to shop
Nice n clean and stockef
We have been all over the country and this is the worst layout we have ever seen. We have to ask where so many things here.
Its a Walmart. What can you say.
Found everything I needed and was fast to check out
I purchased a table and chairs set a few days ago from the garden department. During the time I was there a team meeting was in progress in that same department. I didnt want to interrupt but was noticed and someone left the meeting to help me load the set into my truck. Thank you for this courtesy.
Found some Cute Halloween Decor 🎃
ABLE-bodied employees (not HC, of course), young and old EMPLOYEES use the for disabled stalls in the bathroom. MEANWHILE I almost pee down my leg brace and walker, waiting for the only stall I can use. Management: guide by example.
Dont understand how a Billion dollar company can run out of bags, and this is not the first time. This has happened on three other occasions.
It was a good experience, registers were open I got checked out as soon as I got to the register . My cashier was helpful and very friendly and I told her so.
Just another walmart, everything you need At the best price. I just dont like the fact that you have to use the self-checkout because there is only one human actually checking people out anymore
Always have what we want
Staff was very helpful when I purchased a grill, they loaded it in my car
Grocery pickup has left me waiting multiple times after telling me my groceries are ready. The guys running to the car are always nice, but this is ridiculouse. Notifying me that its done, then not even telling me my order isnt ready for over half an hour. They wouldve left me sitting there all night if I hadnt called. Then they wanted me to wait longer to have it pulled. Really sad.
Love the order online contact-less pick up, I think they should continue this after the pandemic and other businesses should offer it as well. So convenient.
Wonderful crew of folks working here. I was delighted to find organic produce and grass fed meat as well as uncured salami and ham! They also stock several New Mexico beers, including La Cumbre! And, of course, the store is full of a selection of affordable home items. Did I mention the lush Garden Center? I will definitely keep returning for the terrific prices and excellent selection. BUT, be prepared to wait outside in line for 20 to 30 minutes at peak times during this pandemic.
Its a great store but they need more cashier
Social distance and mask by mostly all felt safe had everything needed
Needs series improvement. Found batteries with battery acid all over them, looks like a lawsuit waiting to happen.
How was Walmart supercenter? It was out of bags today! Id use my own bags, but since they didnt let me walk in with bags, I stopped bringing them. Every time we go shopping, its a mess, because they always changing every isle around, cant decide where to put it or something. Especially the automotive section! They are always out of something I need! Last time they were completely out of brake parts cleaner. This time, I could not find a bottle of Lucas transmission fix, and all the automotive sealants, Permatex super glue, etc, were gone! I thought they kept that stuff in the same spot as brake parts cleaner, degreaser, etc. They did, but now they stuck some products somewhere else, and other products were nowhere to be found! Couldnt find any glass fuses either! What is there a shortage? Still on Covid time? Somebody stocking up on fuses and bought them out or is it considered a specialty part now? Whatever Wal-Mart! Always inconsistent!
I Buy grocery but no mucho clothes for mens
Under staffed! And I want to thank the ones that did show up to work
After waiting 5 minutes for a propane exchange I went back into the store to remind the employee that I was still waiting since Ive waited up to 15 minutes at this store previously. Yesterday the record was broken! A 20 minute wait while employees are standing around chatting and tapping on devices is inexcusable and infuriating. Ive worked in retail in many capacities including management and all I can conclude is management doesnt care at this unit. After finally getting the exchange from an unapologetic employee and doing other shopping I again notice employees standing, chatting, tapping while shelves are in disarray, shelf tags are incorrect, and customers are, mostly, ignored. Again, this state of affairs is indicative of a lack of concerned management. Sad, really.
Typical super center with kind employees and attentive management.
Well stocked and staffed
Its Walmart. Not much else to be said.
Typical Walmart. Lower grade due to the inconvenience of yet another remodel … and closed entrance. Awkward road to the entrance … turns that lead nowhere but gravel fields. Inside it is a Walmart. This one expects everyone to self-checkout. Not a good management decision.
Great prices like all Walmarts across the country. Has about everything you need.
Great place to shop!
Stocked shelves and friendly employees.
Long lines. Wife needed something from the cosmetics section tried to pay there, but the girl walked away when she saw us at the register. She was rude and not very helpful. Wouldnt go there unless absolutely necessary.
Boo, no rv parking, I have no idea what walmart is thinking, if we could have stayed the night we would by a-lot more stuff here.
Waiting in line two cashier working, do not wish to use self-check out. Where are the lastest magazine? What happen to the aisle of books and magazines?
To long a wait at registers 15 minutes and for some reason shelves were really low on things so was meat counter
Fast convenient for just about everything.
They have a good variety of stuff and it seemed all fresh