This place has amazing customer service. I saw a car in their lot that really caught my eye and my salesman George took the car out of the showroom just so I can test drive it. Not only that but even offered to get lunch! (You know how it is buying a car with all the paperwork and everything). If that’s not outstanding customer service then I don’t know what is!!! I really wish I could remember his name but he made everything super fast with the computer stuff like the signing of final paperwork, and even Skylar with the follow up emails made this whole purchase super preferable!!-Bob!!
I just traded in my F-150 to purchase a new vehicle. Not only did they give me a great value on my trade I was very please to get 0% financing, 3 years of maintenance, as well as a 5 year bumper to bumper warranty with 10 years on the powertrain! Hyundai absolutely blew the competition out of the water for how much product you get for your dollar! Skyler helped me find the right car, was super friendly, and guided me through the whole transaction. I am a very satisfied customer. I love my new car and all of the features it came with!!!
I live in Albuquerque, but the dealers here did not have what we wanted, so we went to Fiesta in Santa Fe. The staff there were great. We worked with Brian, Andrew, Joseph and Skyler. No pressure, showed us what we wanted, didnt try to upsell, easy to work with. Good experience, highly recommend.
Brought my car in for its regular service. Ovy is a fantastic service tech, lets you know what to expect, explains what they are going to do, and keeps you updated on your vehicle status. Lets you know if car needs any additional items like wiper blades and filters, explains pricing and any additional time needed. Also pricing very competitive with other service centers. The service waiting area is also nice with area to work with laptop with outlets and separate reading T.V. area.
My service representative, Ovy Vigil was very efficient and helpful to me in taking care of what my car needs. He was kind and caring in his communications with me.
I love everything about Fiesta Hyundai. Skyler and Gorge helped me to get the car I want. I highly recommend this place especially during this stressful time of car buying. Thank you for your kind help.
I purchased my car at this Dealership and they were great to work with. I recently took my car in for its first service and the Service Department did a great job and provided kind and efficient service. Thank you.
The best dealership and its staff. They are the most friendly personnel that works here. They always greet you with a smile. When you take your vehicle in for services or get it fix they always update you with every detail and your vehicle always get wash after. Keep up the great job.
The best experience weve ever had buying a car. No pressure, friendly and knowledgeable staff. Skyler Sanchez, Joseph, George and others ....all were great! Thanks, we love our new car,!
I live an hour and a half away and have brought my car here for over three years for its regular maintenance. Mr. Vigil has always treated me with great courtesy. I never feel pressured to purchase things, my vehicle is always finished in a timely fashion. Appointments are easily made and always on time.
It was time for an oil change and Obi was wonderful as usual. I have always been very pleased with the service I get at this dealership!
Called to place my first service appointment for the 6000 miles oil change and filter. I live 160 miles away from Fiesta and explained to them that I would be in Taos in 2 days for an appointment which was much closer. They were able to squeeze me in that afternoon and serviced my vehicle.Ovy the service advisor was very professional and had the vehicle ready in less than an hour.Fast and exceptional service. Love my new Santa Fe. Great warranty, rides nice and gets awesome gas mileage. Would recommend this dealership and Hyundai to anyone.
I purchased a vehicle yesterday and I couldnt have asked for a better to team to help me. Joseph helped me pick out the perfect car for my family and me and helped to get me a really good rate. George was very knowledgeable and so helpful from beginning to end. Andrew was patient, but also worked quickly to help me get everything finalized. Skyler was also very nice and helpful. Overall, it was a very efficient and great experience. I highly recommend Fiesta Hyundai!
Great dealership. Great deal on an Elantra Hybrid. Very happy with the customer service. My sales rep, Skyler, made the experience as pleasurable and painless as possible. I would definitely recommend buying with Skyler at Fiesta Hyundai, Santa Fe.
I recently moved to Santa Fe and was in need of a car to get around town. I am happy I found Fiesta Hyundai. I am very satisfied with my service. Mr. Skyler Sanchez was professional and friendly. Mr. George Klapischak was wonderful. He took his time to ensure I found a car that I was comfortable in and safe. Mr. Andrew Wright was also a huge help. I was able to lease a car with no issue. I am grateful for the wonderful experience and will continue to be a customer for a long time.
Ovi in the Service Department is awesome! Hes always very professional and welcoming! Great Service!!!
The best ever service. Great staff that handled my stupid questions with class and accuracy. A special thanks to my Service Advisor Octavia on Vigil.
Everyone was super helpful! George was great and gave me a lot of information. He made sure to ask me all the right stuff to get me the deal I wanted. Joe was amazing and eager to help me with everything. Joe is the manager and made it a point to introduce himself to us and help us get the deal we wanted. Skyler was super nice and again was very helpful. The staff at Hyundai is by far the best I’ve seen at a dealership. They make you feel welcomed and comfortable. I highly recommend going to Hyundai of Santa Fe! And Glenn in finance was super helpful and very nice!
Truly the only automotive service department I have ever looked forward to visiting and having service done on my car. Ovi is just a perfect mix of honest professionalism and genuine caring and relative newcomer Skyler is a great friendly addition to an efficient staff. The Fiesta Service Department is top notch!
I always go to Fiesta Hyundai when getting my Elantra serviced. Ovy in the service department is great to work with, keeps you updated, and makes sure you understand what is needed if anything comes up. I would highly recommend Fiesta Hyundai.
Very pleased with the service department and the customer service provided by Mike Leary. Mike has been very helpful for us and appreciate all he has done.
Excellent service. Ovie Vigil is knowledgeable, kind and courteous. I highly recommend Fiesta Hyundai for dependable car repair and maintenance.
Great folks to work with. Joseph and Brian worked with my daughter to get her into her first new car. They were knowledgeable, friendly, and easy to work with. I appreciated their straightforward, no BS sales approach. I would definitely recommend this dealership.
Brian Sanchez was a nice person treated us well
Don’t have the vehicle yet, but seems to be an exceptional car business. Very open to helping someone from Lubbock, Texas obtain an AWD vehicle that could not be located in Texas. Joe Ortiz and Skyler Sanchez appear to be assets for the company.
Traded my old VW for a new Elantra. Thanks Mike, Skyler and rest of the team. Looking forward to ordering a AWD Santa Cruz for my wife next year.
Friendly ppl working here, we dealt with Brian, my sister and I each bought a new car, Brian, Joe, Glen and Andrew all helped us get papers signed and help us drive away in our new cars. Fast, friendly and very helpful, Joe worked magic to help me get mine!! 10/10 definitely recommend and definitely go buy again!!
I was pleasantly surprised by how fast Ovy Vigil and D. Romero managed to complete the recall replacement. My van was done a whole hour early and made my wait very reasonable. Thank you!!
I made an appointment to see a couple diiferent vehicles and Brian Sanchez took us out for test drives in both so that we could compare them. He even showed us a few other vehicles that we were thinking about looking at. Nice young man. Update:We did end up purchasing a car and since then I am changing my review on the dealership itself. They are not very good on returning calls or following up.
Very good service. Even washed my car for me!
Honest and reliable placed to have your car serviced. You have peace of mind when you can trust to take your vehicle to a place where you know the service is reliable.
Everyone was extremely polite and helpful. They have even finished the financing before Allstate could get the policy to them. Still had to wait about 15 more minutes due to Allstates excuse on their app.
My first and most recent visit to Fiesta Hyundai to trade in my Kia and purchase a Hyundai Tucson SUV was pleasant and successful. The sales crew of George Kay and Joseph Ortiz were outstanding as was the Finance Manager, Glenn. I come from an Auto Dealer family and I recognize quality service when I see it.
Friendly & courteous but yet professional. Salesman Mr. Brian Sanchez took us test drive the SUV, explained the details and the finer points. Strongly recommend Fiesta & Brian.
Ovi, Mike, and Skylar are always so helpful whenever I bring my car over. They always find time to fit me in their busy schedule and give my car the best care it needs.
Great service. Cant remember my service advisors name but he was helpful and courteous. Nice facility, clean and comfortable waiting area. Will definitely return when I need service again.
This place was awful. Joe the manager was beyond rude. Dont worry I will take my business elsewhere and be sure to tell others of how disrespectful this place was. Dont waste your time here.
I have had great experiences every time I have gone here. The service is excellent!
Really efficient and fast buying experience. Michael showed us the vehicle we wanted and was very helpful in making sure all was seen and understood before buying. The buying process was transparent, straight forward and the entire staff was very friendly. I would highly recommend buying a vehicle from this location!
Had a great experience with Fiesta Hyundai, even though I never set foot on the lot! Worked with Mike and Joseph extensively via phone/text/email to buy from them from out of state. Their patience, professionalism, and honesty was much appreciated since I couldn’t be there to handle things in-person. Probably the best car buying experience I’ve had!
Very helpful and responsive sales team made a slightly complex transaction govery smoothly-this is my third Hyundai purchase, highly recommend the brand and especially Fiesta Hyundai, Santa Fe. I want to thank Skyler Sanchez in particular, very professional and helpful
This was the best car buying experience we have ever had. I highly recommend Fiesta Hyundai for a positive car buying experience. Brian, Joseph, and Glenn made this so easy for us.
Service representative Skyler Sanchez was very friendly and helpful and kept me updated on the service of my vehicle. He makes me feel like Im his favorite customer.
I always take my Hyundai Santa Fe to Fiesta Hyundai for scheduled maintenance. Advisor Abel Solis is courteous and professional and work is completed in a timely way. For a dealership service I find their prices reasonable and thank you for finishing with a car wash.
Friendly staff, fast service, and very relaxing environment. Absolutely enjoyed my time waiting for my car while it was being taken care of.
Outstanding service center! Ovy Vigil (Service advisor) kept me informed through out the process and did an excellent job. Thanks
I love Fiesta Hyundai’s Service Department. Ovi always takes care of whatever I need, from an oil change to checking on things if a light comes on. Great service and kind people. I love working with the same team each time I come in.
I brought my new Santa Fe in for it’s first Service yesterday and the experience was excellent. Ovy periodically kept me updated on the Status of the work being performed. The waiting room was clean and comfortable good WiFi connections and refreshments.
Excellent Service Department! Ovy is friendly, efficient, and makes sure my car is running perfectly.
After much research and deliberation, I recently purchased a 2020 Hyundai Sonata. I went in to Fiesta Hyundai to look at the car and see if it was possible for the sales team to make the deal that I wanted. Much to my surprise they were no pressure and took the time necessary to get the deal done. The manager Joe was straight forward and made me feel like he was actually putting the effort into the deal. They also gave me a great deal on my trade in. I would recommend this dealership to anyone looking to support local dealerships and who are looking for a great deal.
Great pricing, great customer services. Love that they give my car a wash and vacuum with every oil change 🙌. Thank you Ovy Valencia for being consistent with the quality of care every time! Appreciate this team 💯
I had a very good sales experience with Michael. Skyler Sanchez in the financing department was also very professional and friendly.
Great dealership! I was there to get a recall done on my car. It took a couple hours, they offered us a drive into town which we didnt do since there is not much to do anyways during covid-19. We took a walk around the block instead. Got some lunch which they let us have at a table. I had some general questions about accessories that they patiently answered and actually had to research one. They also kept us updated about the progress of the recall work. And we got a free car wash!
My service rep was Ovy. Service was as always prompt, efficient and courteous. They did not try to sell me services or product I don’t need.
I took my Santa Fe in for 18 month service. Had an appointment in order to wait on the car, since it is my only car. As usual, the service was efficient and completed promptly. I would like to single out my service advisor, Ovy Vigil (I apologize if I misspelled the name). He was very personable and kept me informed of the progress. I love my Santa Fe, and the service since purchase is icing on the cake.
I arrived at this lot after looking at Subarus all afternoon. I was tired and I still had to drive an hour and a half to get home. I told the salesman, Michael, as much. I told him I was Hyundai-curious and that I had some particular requirements for the car: I have a teen with chronic illness, so I wanted a comfortable ride with heated seats, etc but I had a budget. He didnt waste my time trying to sell me something I didnt need or over my budget. He took me right to the vehicle that ticked all the boxes (and more) I needed.I left without the car but decided I wanted to buy it. It was difficult for me to get away from home and make the drive down there to negotiate; Im a single, working mother. We negotiated by text messages.When I arrived to trade in my car and purchase my 2018 Santa Fe, Glenn, the finance guy, had all the paperwork ready because he also knew my time was at a premium.Ive purchased a lot of cars and I have to say, they were astonishingly straightforward and kind. I will go back there again *if* I ever decide to trade in this car.
I am very grateful that I ran into the sales professional, Michael Carrillo . I went to other Hyundai dealers and I found they were not as professional or knowledgeable as him . He was very low pressure and made the whole car buying experience pleasant . I definitely recommend him and the whole staff at Fiesta Hyundai .
Very quick and friendly service! Ovy Vigil was great as our service advisor!
The service department was friendly, efficient and always wanting to please the customer (me)! My service rep was Octaviano Vigil whose was extremely knowledgeable and offered lots of advice to keep my new Kona going strong. Many dealer service shops are expensive to use. My repair was certainly lower in cost than most repair shops I have known. All my auto repair will be with Fiesta Hyundai and this is not fake.
Skyler Sanchez Was very helpful and coved all areas.Provided good service Very friendlyThanks
Skyler, Michael, Andrew, Brian, and big Boss man Joseph were all very cordial, friendly, and responsive. Best hospitality in all of the Siesta dealers.
Ovy Vigil is a great service manager he always has my car ready at a reasonable time and has it sqeaky clean waiting for me to pick it up always good service and good prices !!!
The Service Dept is always willing to help and meet the customers needs. Ovy is always friendly, professional, and a pleasure to work with!
Fast, thorough service. Ovi Vigil is highly professional and efficient.
The service and maintenance work on my vehicle is always delivered in a professional and trustworthy manner. Ovy is the best ! and always explains what repairs / maintenance is required. The waiting room is comfortable enough for me to do work while waiting for maintenance to be completed.
On my 2nd Hyundai since 2012 and the service department is one of the big reasons for loving my Hyundai experience. Ovy is always great to work with.
I really appreciate how Ovy keeps the customer updated during the appointment. Great customer service!
The staff and service is always top notch! Thank you to Ovi Vigil for always being so helpful and welcoming when I get my vehicle serviced.
Odie at the service desk is always welcoming and very helpful and is always willing to go that extra mile to help you out
You can probably find better pricing elsewhere. Small town = no competition = they have no incentive to offer reasonable, market-competitive pricing.They were asking me for $9,500 more than a dealership in CO. And they offered me $2,500 - $3,000 less for my trade-in than any other competitor.I told the sales rep the price I was receiving elsewhere. She claimed to be beating it when she sent the quote but failed to mention that it included a $10k down payment. I found that a bit misleading, since I mentioned many times that the competitors price DID NOT include a down payment. This interaction made me very cautious and skeptical of their ability to be forthcoming and transparent with me.The sales rep was also asking me to run KBB numbers on my trade-in. Ive purchased numerous cars in the past and this was the first time I had this request from the sales rep. You usually give them the VIN and they do the pricing work. I asked a buddy in the industry if this was normal and he claimed it absolutely is not. This was a request made out of pure laziness. The sales rep wanted me to do her job.I would avoid this dealership or at the very least look around and research your options thoroughly. Theres a good chance you will find better pricing and customer service elsewhere.
Always great service received from Ovy and his crew. Nothing is ever a problem.
I bought 3 cars in the last 9 months from them. George is a great salesman! Joe Ortiz, the sales manager gave me maximum trade for a car I was happy to get rid of and a low monthly payment! Amazing experience! Thank you!
The service personnel at Fiesta Hyundai are always friendly and efficient. Ovy especially does a great job with us. We have a continuing problem with our Kona and he has always tried hard to be sure we are satisfied with their efforts
Great, helpful, knowledgeable staff (Abel and Ovy) always take good care of my car at a good price.
Service has been great both times. Quality work and Ovy is terrific service manager.
Just recently bought a 2020 Veloster from these guys and couldnt be happier. From beginning to end they were awesome, got me the car I wanted for the price I wanted and even a few extras I didnt think I could afford. Awesome service, awesome vehicles and the best warranties around.
I drive an hour each way just to get my service done by Fiesta Hyundai. Ovi is very friendly, always informs me of my vehicles status, and my car is always washed after any service.
Michael Carrillo was very helpful and was able to get me into the exact car I wanted in only a couple hours for the best price possible. Very highly recommended to stop by Fiesta Hyundai and talk to Michael if you’re looking to get into a new car.
The sales manager Joseph was a pleasure to work with...and genuinely spent time working with me to get me into my new Kona!I would highly recommend buying your next Hyundai vehicle right here in Santa Fe at Fiesta!I couldnt be happier:)
Service is always fast, and Ovy is always kind and friendly. 👍
My new Hyundai Santa Fe (purchased 4/20) is an extremely excellent vehicle. I purchased under difficult conditions as the dealership was closed to customer entry but Donna Martinez was of great help and understanding. She was available to shuttle between my home and Fiesta Hyundai to deliver the vehicle and paperwork and explain all the features.A thoroughly rewarding experience. This is my 4th Hyundai and it is the best!
Great service at good prices. Everything was explained clearly. Car came back cleaned inside and out. Polite, efficient staff.
Michael a sales man was amazing he didnt pressure me once he told me what the cart had and let it somewhat self I can say many other dealerships dont do that and everybody there was wonderful when we came in to sign great job fiesta
Excellence always! Service, pricing and customer support is a step above. My vehicle always came back clean. I was gotten an Uber to get back from work, everything was explained prior to work being done. I have visited 3 other Hyundai dealers, and Fiesta is the best.
Octaviano Vigil is always so helpful and courteous.
Mike & Joe are always such great sales men. Always so helpful and friendly
Ovey and his staff were extremely helpful and professional.
Top notch asked if I wanted to see the Kelly blue book m(dealerships hide it )soI would have a figure in the real world, I was then given many financing options, including going through my own bank (most dealerships wont do this)I got a price from a dealership in Denver which had been inflated by over$3000 it changed that muchfrom the price I had been quoted by the time I had driven up there.So when Mr.Ortiz and Ms. Martinez gave me a straightforward deal and didnt add to the price of the car like they wanted to in Denver they wanted to add$4000 because I was $4000 put of equity (upside down)so my $18000 car was going to be almost$22000 in Colorado.. Im so glad I bought locally, my car ended up almost$100 a month less thanks so much taking such good care of me Sincerely, Michael Berry
Service is always great. Should be 5 Star.
Worst customer service ever. Will never go back here! They were so disrespectful & showed no interest in there customer. If you decide to go here I would highly NOT recommend Alfonso. Wouldn’t even consider rating this dealership a one star. Wish I could give it a zero!
Bought our car . Dealerships were informative and good to work with
Friendly and always helpful.
Great service!
This place is clean, everyone is always nice, and it turned out my car needed less work than I thought so it cost a lot less money.
Service was excellent.
They had masks on, were friendly, and informed us what was happening throughout our appointment.
Great service...
Its CostCo!