I am very impressed with my oil change experience! I had early appointment and they did not make me to wait for even 5 minutes. Omar M, who met me first, was super friendly, informative and went above and beyond to make my experience almost like a holiday! I even got complimentary Uber ride to a coffeeshop while waiting!!I had oil change, tire rotation and car inspection for the best price in Santa Barbara!They have a great team there and I 💯 % recommend to try their service!!

This was only my second time coming here for service the first time was great but my second time around was a little bumpy. I dropped off the car early in the morning hoping to get it before noon which was confirmed by the service rep. I had to call back just before 12 to ask if it was ready and they said they called me already to pick it up (*has no missed calls) and then proceeded to get a phone call after the fact letting me know that my car was ready. They are very helpful and service is efficient I just wish communication was more on point and accurate.Thanks Perry Ford!

While in a trip with the family we were having issues with our new Ford Mach E and DC charging. We stopped by Perry Ford and are so happy we did. Omar in the service department was super fast and helpful. Between Omar and Chris, their Mach E mechanic, they were able to fix the issue we were having with the vehicle. It turned it that we needed a software update. They also took care of a recall right there and then dealing with the phone key. Both Omar and Chris were friendly and professional. They came through in a pinch and saved our family trip.

We had a great experience. Jerry, Freddy and Yoselin were amazing! They helped us every step of the way. They were nice, friendly, professional and helpful. This was buy far the best car buying experience weve ever had. Next time we look to buy we will most definitely be visiting them, and we live in San Diego!Thank you to the whole Perry Ford team!

Initially purchasing my Nissan was a great experience I got a lot of help with it being my first car purchase. My first maintenance was really cool too Omar helped me and explained everything and answered all my newbie car maintenance questions. The only thing that Im still not too happy about is I havent received my correct car manual from them and I bought this car Dec 2020. But overall I highly recommend this dealership. Staff are pretty chill and super welcoming which is a feeling you dont get everywhere.

Perry Ford has taken excellent care of my car and my recent visit was no exception. Since I hadnt been for a while due to the pandemic, there were a few issues to be addressed. They kept the price as low as they could & even cleaned up my headlight covers. The car drove much better after leaving so I was thrilled. The service writer, Omar, was wonderful to deal with. Thank you Perry Ford & Omar.

Ive brought my car here 2x and had great experiences both times and was always helped by Grant. The first time I brought my car there, my bluetooth stopped working right before a road trip and I needed the battery disconnected/reconnected. I went down there first thing in the morning and Grant had it fixed right away! The second time (also before an unplanned road trip) I needed my ignition fixed and was having a really difficult time starting my car. Grant had me come right now and they had my car fixed in less than 2 hours. The woman on the phone was extremely helpful & I have nothing but great things to say about this place!

When I arrived to pick up my care it took the lady in the front desk 5 minutes to acknowledge me didn’t even tell me can you please wait. After she took my name told me my paperwork work was not ready to go pick it up from Omar. After I was waiting for my car to arrive I told the gentleman thank you and he didn’t even look at me or say anything just walked away. Horrible customer service.

Grant and the mechanic team were exceptional! Got my truck in and out within a couple of hours. Pleasant, professional and proficient! Great combination!

While the oil leak in our car was fixed for over $1200, it took TEN days and when we finally got our car back, it was beyond filthy. It looked like they had left it in a dust storm with the windows down. Wr had to go through 2 rounds of rental cars because their estimates of when the car would be ready were wrong. We had to call THEM to find that out as well. They just never called.It was unprofessional and frustrating. I gave 2 stars I stead of one because they were nice enough people. But in addition to the $1200 price tag we had to spend over $600 in rental fees.We will be going elsewhere from now on.

I experienced the team at Perry Ford as effective, very pleasant and cordial. That moved with me through various choices and decisions in a streamlined fashion, explained technical issues so I could easily follow, and made buying this fabulous car easy.

My Service Advisor, Grant, is always courteous and helpful. He greets me like an old friend and makes sure my service is complete. Grant is great about prepping the vehicle when I let him know were going on a long road trip, and he makes sure to check in for approval on additional work when the crew finds something that needs attention.

Some of the most friendliest, helpful, informed staff Ive ever dealt with. I am honestly happy with my purchase and everything about it. Omar helped us and he was very easy going, welcoming, answered all our questions, helpful, and made the process so easy. It was the quickest, painless, easy car purchase Ive ever made. I hate to emphasize the same thing multiple times, but this has been the best place to go to if you think of purchasing a car.

Ordered a part for my Ranger through Perry Ford. When part came in I scheduled to have it installed through service advisor Grant Lee. Grant was very helpful and knowledgeable. It’s rare these days to get the above and beyond customer service I received from Grant. Highly recommended. Thanks again for all the help!

I cannot express how rudely Omar in service treated me. I had made an appointment, showed up on time, and he acted as if it was the greatest effort to even speak to me. When I described the problems my car was having, he contradicted me and belittled me. After 5 hours and hearing nothing, I called to check in and Omar hung up on me. When I called back he said that they had other cars in the shop and that I needed to wait my turn. He then proceeded to talk down to me, call me a liar, and then hung up on me again. I will never take my car back here.

Excellent service, knowledgeable personal, fair pricing on repair. Omar is an excellent service rep and very personable as well as knowledgeable! Im planning to purchase a new truck in tbe future, Perry will be my first choice! Thank you!

I have been a loyal Ford customer for many years. In the last 5 years alone I’ve purchased 2 Escapes, 2 Edge Sports, and an F-150. To say I like Ford would be an understatement. Until... I had an unfortunate event that led me to Perry Ford of Santa Barbara.My F-150 had a transmission failure while I was on the 101 freeway. I thought I had lucked out because Perry Ford was nearby (I don’t live near there) so I asked the tow truck driver to take it there. Upon arrival I was told they would take a look at it the following day and get back to me. After waiting all day, without a return call I called them and was told they had not looked at it yet. I’m a patient guy so I waited until the following week and called back to discover they were just starting to look at it. A week after that they told me they had submitted the issue to Ford (warranty issue) and were waiting to hear back. They promised to call me back but never did. Two weeks later (and multiple failed return calls) they finally got approval to order parts from Ford. They promised me that as soon as the parts came in they would get right on it, but once again (after the parts came in) they hadn’t done any work. Needless to say I filed a complaint with Ford Motor which suddenly got them working on my truck but even then it took another week. Finally, 5 weeks later, after several failed promises and failures to communicate with me, I was told my truck is ready. At that point I was ready to forgive all and part on a friendly basis. But of course my transmission crapped out on my way home and it’s now at another Ford dealership waiting to get a whole transmission replacement.On a scale of 1-10 I’d give this place a 1 for communication, a 1 for timeliness, and a big fat ZERO for work product. And just so you don’t think I’m some disgruntled “Karen” take a look at some other reviewers who suffered the same fate. My advice, go elsewhere.

Grant was beyond great. He was timely, friendly and accurate with his estimate. Really appreciate his wonderful service

Mr. Lee, my service advisor, was amazing! Knowledgeable, efficient and had a terrific sense of humor!! Absolutely recommend him!

My service tech, Omar does a wonderful job. He followed up on a timely basis with me while my truck was in the shop. Highly recommend seeking him out at Perry Ford SB.

Perry Ford was great to work with on the purchase of my new F250 truck. They immediately matched the lowest out the door price I had received from an out of town dealer. My salesman, Jerry, kept me informed on the status of my vehicle arrival date. On the day I picked up the truck the staff at Perry Ford got me in and out without any hassle. Also, they been great after the sale, as they have stayed in contact with me to see if I had any questions.

Our experience at this dealership was very good, and the sales staff were very helpful at answering all the questions we had. Five star rating was earned... we were treated like human beings. Appreciated that.

Excellent integrity and customer service. Our sales guy was Jerry, and I recommend him highly. Our transaction was a little bit complicated, but he handled it with aplomb. Also, we were surprised that the Ford we bought was far superior to its competition from other brands; it drove much better and had superior safety features.

Very fast oil change and very nice customer service I will definitely keep going there to get my car serviced!!!

Grant Lee, my service manager, took care to Keep me informed of what was happening with my 2020 Explorer ST. The car was ready when promised. Every thing was taken care of in a courteous and professional manner.

I always Come here because I bought my car There, and always I do an oil changed and inspection. One of the employees called me and I didn’t quite understand all the problem about my car, because I over heard it was going to be about 600 dollars. So I told him to do the work. I was going to pay almost 1600 dollars, but the guy supposedly gave me a discount and lowered it to 900. I talked to a friend who knows about all stuff and they told me that I could had paid less somewhere else. I was sad because I honestly don’t know anything about car. Now I know…

I have been shopping with Jerry for years! He gets what I want and makes it happen! I highly recommend Perry Ford and their great staff!

Darryl provided great service… fast, friendly. professional…and on a holiday weekend with no prior appointment!

Knowledgeable service people who when faced with a project that would have cost more than the vehicle was worth didn’t push me to spend money on repairs. I would recommend these folks to anyone dealing with a Ford vehicle. Will also return myself in the future for service

Perry Ford service is great!I especially want to acknowledge Saul and Daryl for their commitment to 5-star service. Both men go beyond expectations to care for their customers.

I complained that in my prior visit for a recall repair they kept the car all day and I had to take two buses home and two back. Further, the dealership in Oxnard told me they could get it done in two hours. After asking for my keys to leave I was offered a ride home and delivery of my car to my house after the repair was completed. I agreed and as a result I was satisfied with my visit.

Great service department that went above and beyond and Grant even got my truck done and back to me earlier than expected!

Fantastic customer service all around. Omar was great with communication and super accommodating with all my questions and requests, making the whole process easy and satisfying.

Jerry was our sales rep he was easy to work with and honest they honored the advertised price which was several grand better than anybody within a three to four hundred mile radius well definitely consider going back there for my next vehicle they are not pushy but very attentive

Making the appointment was easy and they were able to get me in right away. The service rep who checked me in, Omar, was very friendly and efficient. He gave me an estimated time, but it was much shorter than that. Which made for a very quick and easyService that was done. Price was very very reasonable and overall my experience with the dealership and my sales rep, Omar was excellent.

From the very day I purchased my Ford Edge from Perry Ford, I have been very pleased and satisfied with the professional and friendly staff from front office, the service men and the efficient ladies in the office of the service department.A special Thank You to Omar in the service department.

Great experience. Freddy was knowledgeable and friendly. Excellent service.

Had an excellent experience with Perry Ford form the leasing to their buying back my lease. Thank you, and three cheers for Andy Winbush!

It was my first service at Perry Ford SB and Omar provided great customer service. I will definately come back again.

I scheduled an 8:00 appointment with Omar for the first oil change for my new diesel. He got me right in and was done within an hour!While the truck was being serviced, I had a few questions about the truck that he looked up online and was able to give me the answers to.Great experience, Omar is amazing!

Great service experience. Friendly, helpful, faster than promised and no problems. Impressed.

Omar in the service department was great, my transit van needed some work done. It was quick and they even delivered to me when the work was completed. Great service!

Its only been a few days since i bought my Bronco Sport but i am loving it.

Great experience! IHenry was an awesome salesman. Not pushy and made us feel comfortable about buying. Was not going to spend as much on a truck, but they gave us such a great deal I didnt mind it and I love my truck.

I am very satisfied with the service rhank you vey much

Very pleased with my 2018 Ford Escape SEL. Jerry brought it down from another dealer low mileage excellent car. It was Super Bowl Sunday what a day to buy a car! Drove it handles great bought it! Omar set up bluetooth & everything else for me. Took all the time I needed explaining everything to me. Jerry & Omar where both great. I highly recommend both of them. Thanks guys!😁

Great dealership. Always ready to make a deal and help get the car you want.Jerry the salesman is very knowledgeable.If your looking for a new vehicle go in andBut it.

The staff in the service department serviced my vehicle very quickly and were very competent. Of course, Jerry Alden in sales is the best

Service was excellent. Pulled up to the dealership and let them know exactly what price point I was willing to pay. They cooperated wonderfully, very honest, very laid back, patient, no haggling, no rushing, and never showed signs of being pushy. Everything was such a smooth process. Jerry took care of my girlfriend and I. And we’re very grateful for the paperwork that Andy, the GM, was able to pull together to help me get into a car that day. I’m now a proud owner of a reliable Ford Fusion SE. Fantastic team that works there and I highly recommend this place.

Super smooth process did the whole thing virtually just showed up to sign and drop off a check the next day. Great service and they even sent the car up to slo for us. My only complaint is that we bought an electric car and they delivered it with not even a quarter charge we had to pay to charge it as it wouldnt make it home.

I really like my service advisor; he is sharp and cares about his customers. However, he is massively overworked. They had my car for 3 weeks. He doesnt have time for personalized care or to regularly follow up on status. I had to call them once a week, myself, to check on it. In the end, the mechanic didnt find or fix the cause of my issue, although he did detect it. In the past, I have also found that they are not good at finding or fixing squeaks and rattles, which was not the problem for this visit.The dealership is very crowded. They have too much inventory for their size, and cars are crammed in everywhere. There is almost always a backup of vehicles and customers at the service booths. It is difficult to get in and out due to the high congestion.The dealership facility is generally dirty and tired looking. The management clearly does not value cleanliness. Reinforcing this point, they do not wash vehicles that have been serviced, as most dealerships in Santa Barbara do. My car was so filthy when I picked it up (and it was spotless when I dropped it off), you would have thought it was left parked in a hay field with the combine driving all around it for three weeks covering it with debris.If you can go elsewhere, I would recommend avoiding Perry Ford Mazda.

Drove 4 hrs to purchase a Ford Ranger XLT from Perry Ford. They made it worth the drive. The hospitality, kindness, and consideration received by all from this location, will makes us a returning customer in the future. Jerry treated as though wed been friends for years, pleasure working with him. Their General Manager is a jokester, thought he could arm wrestle my hubby, but I stepped up and he knew he couldnt handle me...lolFinancing was easy and enjoyed Maria explaining everything in detail. Hubby and I drove home happy with both our gas tanks filled.

Purchased a vehicle through Jerry Alden and the entire process went very smoothly. All of the staff were helpful and friendly.

Hands down the worst overall service experience I have ever received from a Ford dealership. When I’m traveling I take my vehicle to Ford because their techs are usually great, repairs are completed in a timely manner, and the customer service is stellar. I experienced the polar opposite at Perry Ford. Long story short; My diesel van started experiencing the same transmission leak that I brought it in for right after leaving their lot, I ended up waiting nearly 3 weeks for repairs that should’ve taken a week and half, and their communication was awful. Please read the several other poor service reviews here as well. Read on for the full story.I dropped my van off with a transmission leak, exhaust, and A/C issues on a Thursday. Daryl said they should be able to diagnose the next day or Saturday. I did not receive an update and left a voicemail on Saturday which went unreturned. I called on Monday, left another message that went unreturned, and after a few call attempts was able to reach Daryl who said they would be able to diagnose tomorrow, which they were able to do. 6k for all of the repairs and I was aware that it was a good bit of work for everything so I was prepared to wait a week for parts to arrive and service competed. The parts did not arrive for a week (typical parts delivery is under 48 hours from LA). I again experienced unreturned messages and difficulty reaching someone there during this time. At this point I had been at an RV park for a week and a half with my camper trailer.After the parts arrived on Tuesday Daryl said repairs should be complete in a few days. On Thursday I called in for an update (it took several attempts...again) and Daryl said it would be done tomorrow by end of day. By Friday end of day he “promised” it would be done Monday. End of day Monday, “sorry, it will be done tomorrow”.The van was completed on Tuesday (2.5 half weeks since I dropped it off). Relieved and eager to continue my drive up to Seattle, I set off. After stopping to get fuel I noticed the transmission was leaking from THE SAME PLACES THAT IT WAS LEAKING FROM BEFORE. I am now at another Ford dealership in San Jose awaiting repairs and a warranty claim against Perry.Daryl did knock off $500 from the bill for the extended delay. I was calm and patient throughout the entire repair as I understand shops are busy, perhaps they’re understaffed/overworked, etc. However, after experiencing the same issue that I initially came in for the amount that I had just spent, I’m incredibly disappointed with every facet of my experience at Perry Ford.

I had the cam phasers replaced on my 2018 Raptor by my local Santa Maria dealership and they did not reconnect my battery to my alternator correctly, causing me to lose all power (not fun losing power steering, breaking, and gas while going 75mph on 101) and breakdown this Saturday on the 101 freeway. Omar went above and beyond; he just didn’t take my truck and say we will call you later next week; rather he jumped on it right away and even had Chris his awesome technician jump on it. Within 45 minutes I was back on the road instead of my family being stranded thanks to these two gentlemen. I can’t thank them enough and it has restored my confidence in Ford service. Even though I live 55 miles away, I will be back for any future issues I have. Perry Ford should celebrate having two All Stars like Chris and Omar on their team.

The Best Ford Dealership in California!!Best price and no hassles! Jerry was our salesman! 5 Stars!

Set up appt on-line worked fine. Check- in was quick and easy. Job was completed promptly

Omar, and his team did a great job. All repairs/service performed in a timely mannerAnd at a fair price. My truck needs minimum maint thanks the Perry team. Only place I go for service of my F250 work truck

Check in, service review, check out- all super pro. Also whenever I’ve called the customer service ladies are VERY helpful. I feel like they really listen and go above and beyond to help you. The lady with the dark here that gets your paperwork together is very nice! And Grant who checks u in, also is professional and gives personal service. They did a service and brakes, tires etc. we’re checked off as fine now- didn’t push anything:) very happy

The new employee: Darrell is a nice additionto the Perry Ford team. We will forever havewarm thoughts of Mike and miss him terribly.Mike would always make sure my car was washed and cleaned before calling me to comeand pick it up! Perhaps the Perry staff can take some tips from him... no matter where he’s gone!R R

Keeping a customer aware of the status of their car would be helpful even when one of your employees might have a day off! I shouldn’t have to wait for your employee to return while my car being put on hold while he was away! Respond accordingly and keep customer aware of what is going on with their vehicle.

Grant Lee was great, super helpful, professional and just already great to work with. Thank you Grant!

All went smoothly for 15000 service onMy Escape.. Omar was very helpfulAnd knowledgeable.

Only stopped in for a few minutes to look at a couple Rangers but I was impressed. Brieflytalked to Jerry Alden and he was professional, polite and very knowledgeable. Definitely could return for my Ranger.

Good service. Helpful staff. Got my car serviced 30 minutes faster than expected!

Great customer service, friendly staff, and repairs were done quickly in the timeframe I was given.

Service employees are decent, ride service is nice ! Only downside is they don’t wash cars which I find weird since Honda always did it for me. Omar and Grant are very great at getting back to you right away. Prices are high but you’re bound to pay them at the dealership, you pay for what you get. However be weary of dealership prices VS buying the product yourself and just paying them for labor. (Window wipers for example you save $$ buying them yourself and then just having them put them in)

Great service. Check in, check out staff very nice. No more expensive than a non-dealership:)

Very poor customer service. Especially the service department. Have a Ford Focus that was taken in few years back because of what felt like a gear slipping and transmission issue. They “couldn’t find an issue” and essentially called me crazy and did not one thing to the car. Mind you this car turned off on me twice when getting on the on ramp. They did not one thing. This car has been getting worse since that day so unfortunately I avoided using it. Fast forward to today and was told “yeah this car is junk just junk it” excuse me sub 116k miles and you’re telling me it’s junk and are not willing to help me at all. Zero advice given other than to junk it. This really goes to show what Ford’s (or at least this local dealership) thinks about their own cars. 116k miles and it is JUNK. WOW! I rarely write reviews and would hope not one other person experiences this horrible “service” thanks for nothing Grant

Perry Ford made the purchase of my truck a quick and fun and very easy experience. I am the owner at SB County sleep shops and I have very limited time to sit around while people are wasting time. I really appreciated the attention to detail and how everything was laid out clearly and concisely. Thank you. Perry Ford

The workmanship has always been very good. There is still room form impr improvement in communicating with the service coordinators. The service was done on time and at a reasonable price.

I had a great experience working with Inri Cortez and the rest of the staff at Perry Ford SB. They were very straightforward and fair, so I didnt have to waste my time. I think they were very fair with the price of the new car and my trade. I drove up from Oxnard as the folks at Ford of Ventura didnt seem to want to offer much of a deal with the purchase. Five stars all the way around. Keep up the great work.

I realize that this is COVID-19 times and that all services, employees, businesss are really scaled back...We only have one vehicle in the family = more difficult to get back & forth from home.I was suppose to have a 7:30 AM appointment and was told that I would be contacted when my vehicle was done being serviced. = No TEXT or Call Back when completed. I finally contacted them in the afternoon because my transportation was going to be gone soon, only to find out that it had been done for awhile.Calling there most of the time I could not get anyone to answer the phone, I had to go ONLINE & do a LIVE CHAT to contact someone.SERVICE was GOOD... COMMUNICATION was NOT SO GOOD...

Omar (service manager) was very helpful.Repairs were made; engine works correctly now.Thanks to Perry Ford.

I would like to thank Grant and the team in the Service Center... they took great care of my car and were extremely kind to me as well!Ive had some less-than-perfect interactions with other Centers, but was so pleasantly surprised with my experience here... it was actually a positive moment vs. being a drag.Thank you, especially Grant!

Inri was very patient and helpful in answering all of my questions. I had a very good experience at Perry Ford.

Denver did a great job of finding the exact car we wanted. He was polite and responsive throughout our communications, and he made sure we were comfortable with the dealerships covid precautions.

Felt like because it is SB, EVERYTHING must be priced too high.But excellent service.

Always a pleasure coming to Perry Ford. Great, Friendly, Fast Service!!Grant Lee is Awesome 😉

I was very impressed.Excellent customer service.Excellent work .I dropped my car off at 11:30. It was done by 3:30. Oil change, rotation of back tires, and did a recall on one of my tail lights that needed to be done.I was very happy. I got everything I needed.I would definitely recommend Perry Ford to friends and family 👍Kirstie McCormick- Go Show ‘Em Dog Grooming

Always have had great service. They understand all my needs especially with the heavy I put mine through. My service advisor Omar always keeps me informed on status and the charges are exactly as I expected keeping with repair standards. They have helped on a couple complex situations that the service manager wanted to perform that best fit my special needs.

My experience at Perry has always been great. I feel very welcomed bringing in my vehicle for service and know it will be in good hands. My service adviser Daryl was very professional and called me to let me know when my vehicle was ready for pick up.

Was on my way to a funeral and my tire started leaking air on my way up to the Bay Area from LA. At first they said there was nothing wrong with the tire and we’re going to send me on my way. I insisted that there was a definite leak that lost 15 lbs of f pressure in 2 miles. Although they weren’t the nicest bunch, they ended up getting the job done. I was thankful they figured out the problem.

Had my F-150 serviced yesterday and Grant Lee was my service provider for the third consecutive time. He is a genuine gentleman with the greatest attitude. The service was great, and Ill be back!

Omar in service went above and beyond the call of duty. My f150 had multiple problems. And parts were unavailable. So Omar had his mechanic fabricate the vacuum harness i needed. And my bill was lower than he estimated !!!!! My f150 lariat has 329,000 miles. And its running like a top thanks to Omar and the guys at Perry Ford. Thanks guys ! Eric Norman

Had a great experience leasing a new vehicle. Jerry was very responsive, and helpful without being pushy. I feel like I got a good deal. I was pleasantly surprised how easy, pleasant and fast everything was.

Grant takes excellent care of my 2003 Expedition. Ive taken it to Perry Ford since I bought it new. Now its approaching 250k miles and running strong!

Omar assisted with my process and provided me with outstanding customer service. He was real attentive to my needs and concerns regarding my vehicle issues. You may see the reflection of quality service among all staff. I recommend getting services from them.

Grant helped us with same day repair when we had to have car towed to Perry Ford. Very helpful and friendly service.

Five stars for Omar and the service team. Always a great experience!

Jerry & the Finance manager were great! I’ll be back again because they make the process easy & enjoyable. Thank you!

There was a recall on door latches. Not knowing this I had the drivers side rear passenger door break. My mechanic tied the door shut and told me about the recall. With the door not being able to latch properly- the lights stayed on and the battery died. Contacted Ford. They said they were not able to take it in for a few days. This was on a Thursday. I decided since it was not drivable- due to the electrical issue - it would be easier to leave it with them. On Tuesday the next week, I was told it would take another 5 days because all the doors had to be done. I asked for a loaner car and was told it wasn’t covered on this recall issue. After much discussion my car was ready Wednesday, only to find out the electrical problem is still a problem. I brought it, let it sit, dead battery! There is still an issue, which I was told “ would cost ME at least $150.” This is all resulting in the door problem!!! Why should I have to pay to have this issue resolved???

Great customer service, great selection. My last two car purchases have been here.

My car’s electronic suspension went out so I called Perry Ford service department immediately and spoke with Mr. Grant Lee.He was very knowledgeable about my problem with my car and made an appointment for the following morning.My car was taken immediately and before the eNd of business they had my car repaired and washed.I appreciate their good work.Perry Ford is the exclusive dealership I take my car for maintenance and repair.

Easily the most rude and condescending service manager I’ve ever encountered. Ended up going to Ventura because Perry Ford simply didn’t want to fix a warranty issue their own tech diagnosed. Disappointing for sure. Love Ford products—life long fan. Apparently Perry Ford doesn’t get reimbursed enough for warranty issues so they try and avoid them. Totally broken system this dealership has with Ford. Again, hate to give a 1* but wish I could have read this review before buying from them.

The service has always been excellent at Perry. They not only do a great job servicing the vehicles but Also answering questions so you understand what’s going on.

We had a great experience buying our new van from Perry Ford. My husband called and made the deal over the phone. When we got there Denver was awesome and made the whole thing quick and easy. I highly recommend them!

Omar in the Service Department treated us with extraordinary care. The stress of being on the road with a breakdown was relieved during a camping trip because Omar took extra measures to ensure that our needs were met including provision of a rental car, expedited services ahead of local jobs, and even through in a couple last minute discounts. Thanks Omar.

Omar is the best! Really smooth experience and quick honest

The technicians were very courteous and the truck was done on time. There were two issues, besides the 20,000 mile service. 1) the automatic engine stop and start was not working because the battery charging device was not working properly and 2) there was an undesirable odor when starting the engine in the morning.Item 1) was well taken care of but item 2) was NOT. Cab filter was replaced. I suggested flushing the AC system, instead only the filter(s) was (were) replaced. Hence four instead of five stars.