Professional, caring, to the point customer service. Never felt pressured by any staff which made our experience seamless. Highest recommendation for Bunnin Chevrolet. Brian B, Brian T, and Gregorio thank you for putting my wife and I in the vehicle of our dreams. We truly are so appreciative!!

Outstanding professional customer service. This was the greatest car buying experience I’ve ever encountered. Thank you to David, Brian, Juan and James. The hard work and dedication displayed by these gentlemen was definitely noteworthy. They allowed this amazing opportunity to present my daughter with her first vehicle possible. I am truly grateful.

Had a problem (car not registering that it is in park) two years ago. The fix did not last and Bunnin did not stand by their work and I need to pay 400 to get it fixed again. This is the second time they have not fixed a common electrical failure properly for me. I paid 700 to get a driving assist disabled fixed and I still get the error on and off to this day. I get that some of this is GM and what they pay the dealer. I wont buy GM again.Update: Bunnin worked with GM and got the electrical error covered and paid for by GM. I appreciate the follow through.

The parts install went great. Ive been having an ignition issue with my brand new truck and captured video of the issue which I shared with Dan. This has happened 3 times in the short month Ive owned my brand new truck. I was told by 2 different people that similar issues have happened for others trucks. Dan was great and logged the issue but seems service team doesnt want to do anything at this stage. Definitely concerned that this is happening in a new vehicle and worried about getting stranded. It has happened 3 times. Not once. And I have the video of exactly what is happening. I will keep documenting & capturing video as advised.

Nicest people, with ethics and morals! Assisted us through the process, and did exactly everything they said they would...HUGE fan!

Diego in service always takes great of me and my vehicles….. always has the vehicle out when promised and goes the extra mile. Diego works to make sure that if your vehicle has a recall or warranty issues it gets taken care of ! All in all the staff at Bunnin is friendly and helpful!

I dealt with Juan Miller as my salesman and Brian Bunnin for all the financial and administrative aspects. Both were highly professional and very helpful. They answered all my questions and were very responsive whenever I called. They made this major purchase as simple as it could be.

I came in with my mother to ask about checking our scores and see if I can get a car possibly with a co-signer being my mom. As soon as we walk in and ask for someone we are greeted by a nice member and we come to find out that I won’t necessarily need a co-signer so we continue to look over cars I’m interested and found my now 2020 Nissan Rogue and I really like it. We go back inside and got what we need to do and met Bryan. Honestly the sweetest, funny, prompt, and thorough person ever! I am pleased and satisfied with the transaction and for this being my first time I thought we’re going to be in there longer but I got this done in a span of like 3-4 hours. I work 12+ hr shifts so this was like a nice 2hrs for me felt like. I wasn’t rushed or anything like that and the next day I was able to drive my car and I still can’t believe I have my own car. The next day I had forgotten I had a car and when I remembered I was nervous to take it out and wear it out but I felt confident and good about my purchase! As a woman I’ve gone with my mother to other dealerships and we’ve always had bad experiences where we weren’t even spoken to after being acknowledged or asked for someone to help. Coming to Bunnin is the way to go and I recommend coming here.

At the time that I brought my truck in for an oil change, I asked how long to do the oil change? I would note that at the time that I made the appointment the service writer told me that I would be first in on the lube rack. I asked if it would just be a couple of hours for just an oil change. the service writer said yes. I asked him to call me when it was completed. I now see that it says promised by 1700. I guess that is my fault to not look over completely the agreement. I just believed what he told me. I guess from now on I will take my truck to Simi Valley Chevrolet for service work. You can publish this but I doubt that you will! Goodbye!

Great customer service. Impressed with the diagnostic process. I was informed of every possibility for repairs. I had taken my car to a mechanic, and was told catalytic converter needed replacement. Bunnin checked out other malfunctions that affected the sensor related to the catalytic convertor. I was shown photos of the replaced parts. Thank you

Truck sensors went out causing extreme loss of power. Took truck in and showed service writer the warning lights (also received sensor warning email) and was told since there was no appt scheduled, it may take 3 weeks to get service. Left truck for 4 days and was told they could not duplicate problem and they would keep the truck until the problem duplicated. Since this is not our 1st go around with this problem of your mechanics not being able to diagnose whats wrong and keeping the truck for indefinite periods of time and even letting your mechanic take our truck home to Lompoc under the pretense of road testing, the truck was picked up and taken to another local mechanic shop, where in 24 hours, the problem was diagnosed and fixed and smogged, which is something else we were told Bunnin cant do. Always leave Bunnin feeling gouged.

Wasn’t planning to buy a truck was just looking. But I seen a truck I wanted & the sales man an manager promised me some extra incentives which made me a buyer. Hope next week they complete my incentives.

The Mechanic was able to diagnose my electrical problem, not an easy thing to do. And now I am happy to say have my screen back which controls my radio air conditioning and back up camera.

Bunnin Chrevrolet Cadillac sold my parents a lemon! They purchase a 2014 Nissan Sentra and the transmission is going out, there are issues with the brakes, and engine issues. In addition to that they sold my parents an extended warranty for near $4,000 but only covers 50% on maintenance. My parents took the car back and they said that there is nothing wrong with the car. They are old and Bunnin took advantage of them. I’m getting an attorney! NEVER BUY FROM THIS DEALER!

Brian and Michael were the ultimate professionals. Knowledgeable, helpful, informative and very pleasant to work with. I felt so comfortable with them and felt they had my best interest at all times.

From the initial contact about purchasing a used vehicle to the final delivery to our home, everyone from beginning to end were friendly, informative, never rushed and made sure all our questions and/or concerns were answered. I highly recommend Bunnin for your auto needs. Special thanks to Gregorio during the sales process and James who delivered the vehicle and completed the transactions and went over in detail everything we needed to know about the vehicle.

The Manager of Service Department essentially admitted to offering poor and inadequate customer service by stating, “we didn’t drop the ball we just did not meet your expectations.” Chevy failed to simply inform me at the end of the day that my car would not be available for until at least the end of the next day despite assuring me it would be ready for pick up same day. (I had to call at 4:30 PM and was transferred across 3 people). He belittled me and gaslighted me into thinking I had expectations that could not be met and that I should not have expected a call - I think the average person expects a call?Also stated that I had not “paid anything” after I had just explained that I had to pay for ubers/lyfts to get home and to work the next day.Lastly, the Manager refused to acknowledge the mistake and miscommunication and rather said I received great customer service and was “lucky to have my car after two days.”I expressed my dissatisfaction per the blurb on the invoice, “anything less than COMPLETELY satisfied is failure in our eyes.”

Juan Miller was a great salesperson. Very responsive and I am delighted with the deal he put together for me. Brian stayed late to complete the paperwork and is very proficient, as well as a fun guy. It was a positive car buying experience and I love my new Bolt!

Pros:*Attentive service on line and at dealership.*Offered water and comfortable settings.*Given good overview of the vehicle.Cons:*No detailed breakdown on discounts or incentives when requested.*No discounts or counter offers given on optional equipment when required.*No explanation on what one time free service included.

I recommend that you go Bunnin if you want a great experience with purchasing a new vehicle. I was in there for about 2 and a half hours total and driving away with my car . Great job Michael 👌

Tried to get a price on an advertised vehicle. Theyre still in the dark ages. All they wanted was to get you in for a test drive and hours of high pressure sales. Got my car on line in 30 minutes and delivered to my door.

Very friendly and helpful staff. No pressure. Great experience!

Found a car online that I wanted and was around the right price. Called up to the dealership and had the pleasure of speaking with Cody, who promptly went on the lot to confirm the car was there. Upon arrival, Cody had the car at the front of the dealership and ready to test drive. Loved the car! Negotiating a price was a breeze and finishing paperwork with Sal was awesome! We were in and out in a little more than an hour.Thank Cody & Sal for making the process easy and quick! We love our car!Update:Found out the car we bought had, 10 days after we had it, 1.5 quarts of oil in the engine(the engine requires 6 quarts) after the low oil level notification turned on. Disappointed the service guys didn’t catch this before selling the car during their inspection and supposed oil change as indicated on car fax. Luckily the dealership agreed to pay for the oil change that we had to pay for at our local dealership which notified us of the lack of oil in the engine.Knocked down from 5 to 4 stars. Just glad the engine wasn’t damaged.

I dealt with Juan Miller and he listened to my needs and was able to meet my needs (hassle free) and had the car I wanted delivered to my home. It has been by far my best experience ever when purchasing a new car.

I’ve had my car for three years and have had to bring it in to the shop 7 times and every time it’s for the same problem. it has always been covered by the factory warranty but the inconvenience of going in 7 times in three years took a toll they also won’t give me a lender car for work since my car is always in the shop. Do yourself a favor don’t buy a Chevy Cruze and don’t do it here

The staff working the car service were wonderful and log in staff we we great. I am very happy and will be back. I also will let my friends know about your great service staff.

Though Bunnin Chevrolet and Cadillac in Santa Barbara is not my local dealer, I had heard so many great things about their customer service I decided to purchase my new 2020 Corvette from them.. Though the GM plant had multiple issues with a strike and then dealing with the myriad issues of Covid, Juan, my Salesperson at Bunnin kept me fully informed and up to date throughout the process. Any and all questions were answered quickly, efficiently and professionally in a manner that felt like I was chatting with a friend rather than a business relationship..Once the car arrived at the dealership I was notified the same day that the car would be ready that afternoon if I would like to pick it up.. This meant the staff went to work on the car as soon as it arrived knowing that it would mean a great deal to me.I arrived at the dealership a bit earlier than our agreed to time.. Rather than sit in the waiting room, I was introduced to the great guys prepping the car along with the wonderful staff that would be handling my paper work.. Each and everyone of these amazing folks treated me like family as we chatted about the amazing new vehicle, other auto related events and other interesting thoughts in general.. Once the paper work began it was simple, fast, professional with each page of each document being fully explained before signing. No pushy salesman stuff, again, more like a friend or family member working with me and for me..This car and my entire experience at Bunnin Chevrolet and Cadillac in Santa Barbara, Ca. has far exceeded my expectations.. Even though the dealership is 90 minutes away from my home I am having the dealership do my 500 mile check up as well as installing some additional after market equipment I am purchasing from them..A big THANK YOU from me to Leo, Brian, Brian, James, Juan and all the great Prep staff for providing me the best car buying experience I could have asked for.

Pleasant, friendly, competent, stress free ordering and purchase experience .

Absolutely the best dealership I have ever bought a vehicle from. From start to finish a pleasure and I will be recommending all my family and friends go here for a vehicle!!!

Had a stress free experience at Bunnin Chevrolet. Sales man Salvador Ruiz was knowledgeable courteous and friendly. Couldn’t ask for a better person to make me feel like family at Bunnin Chevrolet. Thanks again!! Keep up the good customer service experience!

Appreciate you taking care of me! Appreciate everyone there! Great service! They truly want a good experience here- thank you!! :) Juan was very helpful & found me the Tahoe that I wanted. The entire staff seemed very nice, patient & attentive! Very happy with my experience here Santa Barbara! Thanks Brian!

This was, by far, the best car buying experience Ive ever had! Gregorio was honest and considerate and the sales manager was very kind. Our family will definitely be runnin back to Bunnin for our next car!

Our experience leasing a new Bolt EV last week was nothing short of superb! We greatly appreciated how professional and personable Juan Miller and Sal Ruiz were throughout the experience. They took the time and effort to locate the exact model we wanted and provided informative introduction to the Bolts features, to say nothing of wonderful enthusiasm for the EV choice :-).Bunnin is fortunate to have such an excellent Chevrolet team. They made our car lease surprisingly enjoyable rather than a complicated transaction, even more surprising during this challenging COVID time.We already have recommended Bunnin (and, of course, the Bolt!) to a number of our friends and we expect some of them may well follow our example soon. We are grateful to have such a superb local dealership and look forward to our continuing relationship, even though reportedly the Bolt wont need much service 🙂.

Diego in service is very professional. Will continue to take my car for service here.

Im in a complicated mess and theyve done everything in their power to help me out.

My experience was wonderful. Everyone was friendly and helpful. The transaction was smooth and did not take as long as I had anticipated. I left feeling happy and well taken care of. I always recommend Bunnin Chevrolet to my friends and family.

They gave me a good deal

Highly recommend the dealership department! Gregorio and Juan were very helpful. They both provided me with much more detailed info I had requested about the car after the office had closed. They were very nice and accommodating. I quickly made an appointment and loved the car. The car-buying process was smooth, transparent, and relatively quick. They were informative about the fees and didnt try to push their financing (as other dealers would do).Im very happy with the car-buying process here at Bunnin. They made a very stressful situation into an easy transaction.

Working with Juan Miller was an easy and pleasant experience. While I didn’t purchase the vehicle with Bunnin as I decided on a different color, he was polite and professional. A great person to start your car purchase if looking at Bunnin.

Stoped in and leased a Bolt within an hour. No pressure and very knowledgeable team. JR and Adam are a great.

My vehicle was NOT serviced on Feb. 1, 2021. So why did I receive an email thanking me for having my vehicle serviced?? I have prepaid service contracts. I sure hope they werent used to pay for someone elses service....

Gregorio and Brian treated me like a king and I had dealt with many dealers before contacting Gregorio. It was worth taking a 2 1/2 hour train ride to do business with them!

ADA Nightmare - Staff have a practice of parking new vehicle inventory and customers vehicles in for service, in their ADA parking spaces. Their location is over crowded and do not maintain accessible isle widths. Complaints to manager and owner were dismissed and or unanswered. Only after filing a complaint with the US Attourney General did they change their practices.

Called three times regarding a service on my vehicle. All three times I was told they would call me back with information I need. Over a month later, zero call backs... Guess I got to watch youtube DIY videos...

Simple maintenance with rotation of tires. Thanks for washing the car. No charge! I like my Bolt EV.

Especially the service department good service good people and friendly .Jason Horneman

Brian Terp and Cody were amazing. It was effortless and a one of a kind experience

Great service. Need a car, ask for Cody. Hes the best!

It was a delightful experience working with Gregorio & Brian on our recent Chevy Tahoe purchase. The sales experience was professional, relaxed, and no-pressure. This is the second car we have bought from Bunnin, and we will definitely use them again!

Buying a car can be stressful for different reasons, but the team at Bunnin made this experience so much fun. I worked with Gregorio, Mike and Brian and all three of them really took care of us throughout the entire process. I definitely recommend this dealership if youre in the market.

Got my 2015 Chevy silverado 2500 ltz duramax back from bunnin.. excellent service from the crew.. Diego always helps me out everytime and with quick service..definitely recommend them.. and i have purchased many cars and trucks from them and looking forward to getting another one this year.. thanks guys!!

The staff at Bunnin was the best to deal with fast easy and friendly. I will defiantly be referring them to all my friends..

Never had such a pleasant experience buying a car & a great group of people to make it all happen!!!

Completely satisfied with our experience trading in our Silverado 2019 for a trailblazer 2021 (we were looking for something more economical) with that being said, Mike was attentive and delievered. The whole transaction was smooth and we couldn’t be happier. Thank you Bunnin Chevrolet Fam for your excellent service and being so helpful!!

Worst experience Ive ever had with a dealership. I was trying to purchase a used vehicle remotely. I contacted the dealership to make sure it was still available, and it was. I asked if I could have the car inspected by a third-party and they agreed, and even brought it to the shop for me which I thought was good service. The inspector took pictures and got back to me, and I decided to move forward with purchasing the vehicle. We negotiated a price and I paid a $1,000 deposit on my credit card to hold the car until my check arrived at the dealership (which was being overnighted). I sent them my approval letter and they were in contact with my bank. Signed all the paperwork, car was purchased. The next day the owner of the dealership calls and tells me the vehicle had been sold to someone else. After I had already paid my deposit, gotten insurance, had my bank sending the check, and signed the paperwork. I asked what happened and all he could say was he didnt know, and that his son was the one who worked out the deal with me. I thought this was just ridiculous and seemed like something fishy was going on. I got the refund for my deposit and ran the other way. Seemed like good people at first, but clearly dont have their ducks in a row. Other reviews look hit or miss, but I wouldnt recommend chancing it with this dealership when purchasing a vehicle is such a big expense. There are other options out there who take care of their customers and know what theyre doing.

Easy service and friendly people.

This is the second vehicle I have purchased at Bunnin. I live in San Diego, and drive 3 1/2 hours to your dealership specifically because of the excellent service I receive from Gregorio and Brian. Their communication and customer service is superb. This is something that is hard to find in the car sales industry. They have helped me to find the exact vehicle I wanted twice all while proving a fair price. They treat me like a friend and I dont feel like Im getting taken advantage of. I would absolutely drive the 3 hours again to purchase another vehicle! Brian and Gregorio, you rock!!👍🏽

Jason in service is superb. Fantastic guy, fast, totally knowledgeable, looks for me to have an expedited process every time.

This was the smoothest and most efficient car buying experience I have ever had, from test drive to purchase! Extra special kudos go to my salesman, Salvador Ruiz, for his outstanding customer service!

Jason..our rep..in the service department has consistently gone above and beyond..he listens to our concerns as customers... he is a problem solver!!! we are a Chevrolet family..we dont have 50,000 dollar automobiles but he treats us like we are!!!Jason is why we consistantly go back for our maintenance and and bring back business to your location..Thank you Jason!Hugo

Was in the market for a 2500 chevy silverado. Bunnin had good deals on the trucks was not ready to pull the trigger in December. But I was researching and saw they had a 2021 2500 Silverado diesel for sale. I called and Gregorio answered and couldnt have been more pleased with how he helped me through the whole process. I give him an A+ he kept in contact the whole day until he got to my residence with the truck. This is my second truck from Chevy and the internet processed seemed quick and they didnt really try and add all these other products I did not want. Thanks again to Bunnin staff but especially Gregorio who took time to help me in purchasing the vehicle.

I wait 3 weeks since I call the first time to fix my car I called and called and keep waiting to many days for them to finally call me back to brought the car to the dealership . This is not right I really don’t wanted to lease or buy any Chevrolett car again I’m done.

He did not want to make a recall, they only tell me that it is no longer available and call Ventura they say that the person in charge of the service department is available

Horrible service department. If you can go to another dealer they dont know what they are doing there.

Absolutely the best place to find your next car. The staff there really went out of there way to work within my budget, didn’t push anything on me that I couldn’t afford, and made me feel comfortable and confident in my choice. I have never owned a Chevrolet before. Now I am a proud owner of a quality brand new American Made Chevrolet Trax Ltd. It’s really a lot better on gas than the sticker sais ( when I am not being a led foot) which is difficult not to do because it has a lot of pep. Thank you Bunnin!

They worked with me on setting my appointment I came in early and they accommodated me with no problem they explained everything to me very well and They even washed my truck I was very happy

Surprising wonderful experience. Jason is our service manager. He helped us achieve a great repair at an amazingly affordable cost. Thanks Jason!

We purchased a car at Bunnin Chevrolet Cadillac and have been very pleased with the entire experience. Every member of the Bunnin team has been courteous and professional. We would highly recommend Bunnin Chevrolet Cadillac.

I have now bought 3 cars at Bunnin. Each time the experience has been very pleasant. Leo and the entire team have done a great job of meeting my needs each time.

Awesome service. Ive had two vehicles serviced at Bunnin and they always do a great job.

I purchased my car this week from Bunnin Chevrolet Cadillac and I am very happy. My experience was pleasant and worth the time I spent at the dealership. Everyone was friendly and helpful. The best part of my purchase was to have the vehicle delivered. Thank you!

I have been buying cars from Bunnin for years. I just purchased a new Cadillac CT5 from their Cadillac dealership during the pandemic. This dealership and sales staff knows how to make you feel special. Mike, Juan and Brian will figure out a way to make any deal happen.

They go out if ther way to assist and to make a deal. My family are very happy with the efficiency of everyone.

Bought 2 vehicles from them and everytime has been a good experience.

Very nice staff. They are always helpful and provide great customer service. I always have a positive experience every time I visit Bunnin.

Bought a 2020 Chevy Bolt at Bunnin Chevrolet in Santa Barbara. Very positive experience. No pressure by sales persons and they were nice and very knowledgeable. Thanks Luke and Sal!

Everyone at Bunnin Chevrolet is “A-#1. Thank you!!!👏👏👏👏👏

Excellent service, great staff!! Everyone was helpful, kind & flexible. Beautiful facility.

There the best dealership ever

Friendly sales people

NOT RECOMMENDED. Scheduled an appointment to test drive the Colorado 2020, I also saw a 2018 Colorado with 30k miles for 27,899. I didn’t want to take the offer since their APR were wayyy to high 3.99%. Manager came outside and offered to give me the 2020 Colorado for the same price EVEN LOWER HE SAID. I test drove the car and when I came back their “OFFER” was $29,899. What type of deal did I get!? NONE. WASTE OF MY TIME I COULD HAVE BEEN OUT OF THERE LONG BEFORE! GETTING A BETTER DEAL ELSEWHERE.Point is, don’t believe them! THEY DONT CARE ABOUT MAKING THEIR CUSTOMERS HAPPY AS THEY SAY AT THE BEGINNING.

I really enjoyed the experience and we are very happy with our new Blazer.

I needed a last night minute job done or I was going in a bad stop. They were super busy that day and they hooked me up ! Super friendly people it was unbelievable ! By the way Thank again!

I could not have had a better experience leasing a car. And this is after going to 6 dealers and working with a broker (who was very helpful in helping me understand a reasonable price)! From the moment Adrian Robles picked up the phone at Bunnin Chevrolet and we discussed price, to him doing the leg work and then calling me back and us coming to a deal truly as fast as Id ever hope for. He was so positive and interested and honest. Once we made the deal both he and finance followed up quickly. And all of this was over the phone as I live in Tarzana. Finance called me and explained and answered my questions clearly and with patience. Within possibly 2 to 2.5 hrs Adrian showed up at my home in Tarzana with my car - the exact car I was hoping for and for the price that I think was really reasonable. Adrian was really patient even though it was 8 pm and he just drove from Santa Barbara. He took his time with the forms I needed to sign. I was really amazed at how much time he took with me to answer questions about the car and functions and he even pointed out things that I wouldnt have even known to ask. He has been really available and responsive by phone, email, and text, post purchase with questions I have had as I get to know my 1st electric car (including a few late night texts the first night that he returned). For sure Ill recommend your dealership and Adrian.

Adrian Robles was the most respectful, kind, patient salesperson at a car dealership we have ever had. He answered every off-the-wall question we had, and was never pushy. We had been to several other dealerships and had some uncomfortable experiences that turned us away from buying. Although we had been looking at electric vehicles for a while, we had not considered the Chevy Bolt until that day and Adrian was able to give us all the information we needed to feel comfortable purchasing. Thanks for helping us get our long-awaited new car!

Friendly staff & exceptional service.

Everything was perfect! The entire team is very professional, Marshall was on it! Great guy and would not stop at anything till you were satisfied👍

All sales people were extremely helpful and friendly.

Very courteous and helpful

So i had a slow start but when it was all said and done, i could not be happier with the car itself. the Service Dept (russ) went out of his way to make sure I was taken care of at another dealer since I was out of town.

Dan in service was great!

Great service and the employees are friendly and nice

Bought one vehicle took forever to get the floor mats and XM radio installed. Tried to buyv a second truck they never came through..not even a return phone call. Since when do you have to chase people down to buy a vehicle . STAY AWAY save yourself the grief

Fast, clean and efficient

Everything went very smoothly. I was very pleased.

The experience was smooth, professional and very helpful.

Fast easy and out the door in my new

It was great.. Nice and easy

Excellent customer service! I buy and service my Chevy’s here and always have a positive experience.

They don’t need to sell cars or don’t care to inquired about a truck there gave the guy all the info not gonna mention names yet said he would look into with all the info he had and never herd back them left emails nothing stay away way to many other dealers that want to sell cars.