Made appt.. arrived on time.. never heard from them for over 24 hours. I called twice.. finally got Noah.. who said they were way behind and could not promise work for days. I went and picked up my car with zero work done and a whole day and a half lost time
Although they didnt do the work I needed, the gentleman I spoke with (Noah) seemed honest and sincere. He explained some things I was confused about which helped me make a better choice. As a women who always travels alone, it meant a lot to me.
These guys are amazing. My truck started having electrical problems at 3:30 on Friday before the 4th of July weekend. I live 350 miles from SB. Found them online and was in their garage 25 minutes later thinking no way was this going to end well. By 5:30 they’d diagnosed and fixed the problem. Absolutely amazing. I’ve been a contractor for 30 years and I’ve seen my share of garages. I’ve never encountered a more competent group of guys. To top it of, it’s now Monday and the owner Mike just texted me to see if I made it home safely; I did.
Got in a car accident and bumper came right off. Took it to Mastercraft and it looks as good as new! They made it easier to work with my insurance, gave follow up calls, and gave me the car in better condition than I gave it to them. Highly recommend.
Car broke down on the freeway, AAA towed it to Mastercraft Motors. They diagnosed the problem quickly, repaired car, reasonably priced and ready for pick up within 24 hours, very professional. I would go back.
Good folks, fair prices.
Best price and they do a great job.
The best of the best. Thank you Noah and everyone else at mastercraft!
Best auto service provider in SB! Noah is great!
Everyone at Mastercraft is very professional. They have always been able to take my car in immediately. They are knowledgeable and thorough, honest and fair. I will always take my car to Mastercraft!
Once again, MasterCraft found the source of my problem, clearly outlined my options and made the necessary repairs in a timely, affordable way. Ive been going to them since they opened and havent had any doubts about their professionalism, personal approach and quality of work.
I was very impressed with their service and work. The team at Mastercraft motors made the whole process of getting my car repaired after an accident extremely easy and low stress. They handled everything and even provided a loaner car free of charge. One of the best experiences I’ve had dealing with cars/repairs.
Noah was great. I feel like Ive found my car mechanics!
My car overheated on my way back to Los Angeles. AAA towed it to Mastercraft Motors. It turned out that my radiator needed to be replaced. It was 5pm, I had my 9 year old with me and was pretty sure that I would not be driving home that night but Noah located the part needed and Lino and Will stayed after hours to make sure that I was able to drive home safely that night. Ill be forever grateful to the team at Mastercraft Motors for going above and beyond and making sure that we were taken care of!!
Great people, great experience, and empathetic to the situation.
The guys at MasterCraft are the best. When I was picking up my car yesterday Mike was helping a guy navigate his insurance - he literally picked up the phone and called his insurance for him even though the service the guy needed wasnt something MasterCraft does. He just helped him out because thats the kind of place it is.
I did not have a regular mechanic in Santa Barbara, as I would go to my hometown to get work done, and now this is my regular spot. The mechanic who I specifically work with is Noah. He goes above and beyond compared to other mechanics I have experience with. I highly recommend going to see him at Mastercraft Motors.
I love this place! I work near by which is super convenient. Anytime I have had issues with my car they are always there to help. Thanks guys!
Me and my 2014 Volkswagen Passat were in a fairly major auto accident a couple of months ago. My insurance company, the Auto Club, referred me to Mastercraft Motors in Santa Barbara for their auto body repair services and they did an exceptional job! With the new paint and expert auto body repairs, my car looks better than before the accident and drives like a dream. Nobody would ever know that my car was in such a major accident. Anyway, the service was outstanding and the quality of work unsurpassed. I highly recommend Mastercraft Motors to anyone needing auto body repair or mechanic services in and around Santa Barbara.
HIGHLY RECOMMEND!Im a very satisfied cash paying customer. Willie handled my issue with care, from start to finish. He understood the obstacles I was facing, having to pay out of pocket for my car. He gave me options, throughout the whole experience. We talked, emailed and texted the entire time. I was so comfortable knowing I went to the right body shop. I saved $700+ dollars going to Mastercraft Motors.I highly recommend this shop if you are looking for a professional, caring and friendly staff.Today I dropped off burritos, pan dulce and beer to the guys just to show my appreciation to the staff for all.Thank you Mastercraft Motors!!!!
I think that the high reviews for this company has been solely based upon accident INSURANCE COVERAGE...in other words vehicle breakdowns not covered by insurance payments are treated differently...my experience was the later...my vehicle was towed in and I was told the problem was one thing only to hear 4 days later it something else, I was then quoted a higher repair price.. I do not fully trust this company, for if your insurance company isnt footing the bill for fraudulence work, you will (no insurance coverage charges) so what does that really mean...??? excellent services or thievery. Although, I felt the employees were pleasant and polite, I would honestly seek services otherwise, meaning DO NOT OBTAIN THEIR SERVICES....there is a serious lack of communication and and pricing is highly subjective...
A big THANK YOU to the team at Mastercraft Motors. Our minivan got rear-ended and had extensive damage. I really appreciate Mike pushing back and working with the insurance company to get everything approved. Our minivan came back looking brand new!
The service and workmanship were the best
Mike and Noahs team did a wonderful job on both regular maintenance and diagnosing and replacing brakes and rotors. Mastercraft features reasonable pricing and competent, friendly and accommodating auto service
Everyone at Mastercraft is always very friendly and I never feel like Im being taken advantage of.
Honest, helpful, and a great place to have your vehicle towed to with AAA. Would absolutely stop by again.
These guys are greedy.
Had car towed here by AAA. Paid hundreds of dollars in labour far higher than should have been. Damage was minor and should not have cost the vast amount for labour. AAA recommended this garage and this should not be the case. Very disappointed.
After a hit and run, I was referred here by my insurance company. They were very friendly and did an incredible job on my Integra. Will be back for future upgrades.
These guys have been so helpful and amazing. I got stuck in a few tricky car situations this past year and they have all been terrific. I am so grateful for them! Living alone for the first time and figuringout how to handle car stuff on my own was daunting, but with mastercraft it was like having a whole office of uncles and cousins, so welcoming and totally willing to talk you through whatever is going on! Thank you guys!!
The work is perfect and Mike is so helpful and accommodating. Mike is great to work with!
Fast professional & affordable
They’re great
Seth (the long time owner) left. Now a local towing company took it over. I brought my beloved Eurovan that Seth and team had been taking care of for 7 years for a broken heater coil. It took them 3 tries to fix it. I never left the partking lot the first two times because anybody who had test drove the vehicle would notice problems (AC not working, Vents not working). On the 3rd try I took it with AC not working. $1,600 later, I had major issues with my whole ventilation system. And, they tried to sell me on even more work being required as if something else was wrong with the car --criminals.After 7 years working with Mastercraft, I wont ever go back, and, suggest that everyone else who goes there reconsider the new ownership. If you are looking for reliable VW work, go to Cory Motoers 2 block away.3 years later - still paying for this awful service! Just found out I cant pass smog because they forgot to re-attach a hose!!! I called the manager 4 times - they never called me back. Please do NOT use Mastercraft motors for anything. They are horrible.
Great helpful staff, will get you in even if its busy.Great service at affordable prices
Excellent service at a fantastic rate ... thanks for all the help
Best auto repair shop in Santa Barbara. Fair prices and honest work.
Amazing. Bent over backwards to help me out when I was in a tough situation. Highest recommendation !!
Great service
Very pleased!
Very talented people work for Mastercraft Motors!!