When I arrived I was greeted kindly by April at property #25438 she was extremely nice and knowledgeable. I explained to her what my needs were and even though the unit I needed was not available at her site she helped me find it at another location and get it secured. I don’t know if she will see this but if so thanks again you’re awesome!!

My first impression was negative with the guy that answered the phone, he couldn’t answer some basic questions but then April came to the rescue!! when he did the only thing positive, connecting me with the storage at the location. She was so professional, knowledgeable, very patient working me. She settled me up and finally I had got what I needed. I was looking for a basic 10x22 no A/C storage. All this happened back in June. After a month I returned it then I met Josie, both girls were so professional, nice and friendly that if I need to rent it again I will

My husband and I were looking for a space for his truck. We called multiple places and public storage was the cheapest and most secure. The best thing was the cleanliness, the staff support (Jennifer you rock!) and the easy app access. Thank you Public Storage Sanford!! We are excited we decided to go with your business.

Josie was really nice, courteous and professional. She explained everything in detail and you can tell she is VERY knowledgeable on the policies and procedures as she was able to answer all of our questions. The size unit we reserved was no longer available and she immediately said no worries you’ll get the size up for the same price. She made us feel confident that our property will be safe while stored there. I would definitely recommend my families and friends to her particular property. The location is clean and tidy. Thanks Josie for providing amazing customer service!!!

I went to the S Orlando office and had the pleasure of meeting Jennifer. I had made a previous reservation but was unable to keep it. Jennifer was able to pull up my old reservation and honor the price I was quoted when I made the reservation. She was very knowledgeable about all the products and policies and she made my experience very pleasant. Thank you Jennifer! You rock!

Josie was wonderful, very friendly, Super helpful and explained everything to me. We realized our unit wasn’t going to be big enough and had to upgrade to a larger unit and she helped us change over no problem. 100% recommend

Be aware of Rising prices without even send you a notice ...

Josie was super in assisting me w/ my account. She’s a great TEAM member. She’s the bestest!

I contacted this Public Storage location in need temporary storage for my furniture and motorcycle. From the beginning Rosie and Josie were very helpful and made it easy for me to choose the right storage size. Later on April joined the team and has been very pleasant and helpful with all my needs. Josie and April are very professional and answer all my questions whenever I need their assistance. The location is clean and well kept. Thank you ladies!

I think Miss Josie was very very nice and super great shes very helpful she went out her way to make me feel comfortable Ill get her 10 Stars and Mr Josh he was good too theyre very good workers

Thank you so much for all your help today Jennifer you are the best!

Wonderful experience with Josie its nice to see someone who still enjoys their job and courteous during covid. Thanks for the excellent service

Was shopping around for a storage unit to use temporary and public storage had the best deal. The staff member I worked with was Josie and she was very friendly and helpful throughout the whole process.thank you for a easy decision

Shout out to Josie at this Public Storage!! Her customer service skills are exceptional and she made the experience a great one for my Fiance and me! Highly recommend this place because of her😊😊

I came in here the other day and bought some boxes was very surprised to see Jennifer over here she has helped me before at another location she is very knowledgeable and helpful thanks Jennifer 😊

Great customer service from Josie very patient and kind very clean property

The service is fantastic. Excellent price. The staff was very friendly even when I vacated my assigned place, April was very kind and attentive.

Josie and erica were great help in providing me with all my questions highly suggest public storage very professional and very clean

Josie was very polite and help full with all the information. Thank Josie 5⭐all the way.

Josie and Érica have been so helpful and they have been such a pleasure to work with and every time we come to our unit they have always welcomed us and treated us like family. I highly recommand this public storage to anyone looking for a place to store your stuff.

Really attentive, knowledgeable and excellent customer service.

Great service and prices, they are so helpful and amazing. Josie took the time to walk us through everything and made is so easy. She also kept a smile on the whole time, it is so clean and well maintained.

Im so glad I was able to do everything without contact. But upon arriving, I realized that I wasnt able to maneuver my trailer into the spot that was assigned for me. But Josie...she was on top of it. She was so helpful and worked her magic. Im so happy. Im at ease with the gated and secure location. I highly recommend public storage and Josie is amazing!

We reserved two storage units and had an unfortunate situation with one of the units being rented before a contract was signed. Josie and Tenoa were there to help and made this somewhat unsettling situation resolved quickly and with ease. We feel all our stored items are in good hands and in a safe and secure location. We would highly recommend this storage company for their great customer service and professionalism. Thank you, ladies!

Needed help with downloading my app Josie made it so easy to do and took the time out to show me how it all worked great job Josie thank you

Went to public storage looking at my options and ms Josie definitely gave amazing customer service and I will not be looking any further. She was very polite and answered all my questions . I recommend this location for anyone looking for storage!

Mrs Josie was awesome help and has great customer service.will definitely go back to her for my storage needs

Great service josie thanks for all your help

Great service always from Josie been here 3 times and she is always great thanks for everything

Josie, great customer service. With a great smile!!!

Ms. Josie is alway friendly and professional. She interact with you in a manner that makes one feel that you are more than a customer or a source of income for the company. I appreciate her and hope that Public Storage does also.

I came in late one night last week right before closing some time with my husband and kids. The size unit I needed was not available or in our price range but the women were so nice and even offered to give me a call if anything came up sale wise for at least the first month. Thank you Josie and Rose for being so polite and not rushing to get us out the door.

Josie helped me and she was great! she was very helpful with her information she provided with me. She bared with me. She was amazing ! I would definitely rent here again.

Big thank you to Josie for helping me find a great storage spot for my items! She was informative, nice and professional. Love that she ensured we found the right fit at a great rate!!

Jennifer was a amazing help!!

Highly recommend this place! Josie was very informative and professional. She answered every question I had and was super friendly!

Great service always Josie helps in so many ways helping you find exactly what you need

Josie is very sweet! Very accommodating, and tries really hard to make your move as stress free as she possibly can.Thank you Josie

Professional place and very happy to do business with them. Josie was super friendly and Would recommend anyone with questions to contact her

Came in the door and was immediately greeted and given personal attention. The ladies where quite informative and welcoming . All my questions where answered professionally and accurately, thank you so much ladies .

April was great!

Josie assisted me today very last minute! I expressed my needs and she made sure I was well taken care of! Very professional and Humble person!! Will definitely be a returning customer if need be just because of her!!!!Thank you Josie!!!!

Great customer service. In and out in a timely manner. Nice clean facility.

Its a well kept Environment excellent responsive Management Im a happy customer since 2020

Amazing Staff.... Helpful, polite. Help the stressful act of moving be ALOT easier. Defiantly recommend.

I had a really great experience at this facility...Josie has amazing customer service skills. She turned a disappointing experience into a very pleasant experience.

All the ladies helped us so much with all our storage needs thanks ladies Josie sam and April thank you so much again!!!!!

Great service always thanks to Josie and alexis

Great customer service from Josie and Josh

Rosie was very helpful and awesome!

Tenoya was very helpful and patient when I needed answers about choosing the right space for what I had to store.Thank youTenoya,keep being the best public servant

Today I came in this location and the gate not currently working was my only concern. Ms Rose was so helpful polite and informative I do believe I’ll be back to rent soon

I recently came to just get price size informationFor a recent move. The two young ladies Rosetta and Josie were so nice and friendly I will be coming back soon for my storage needs

The representative by the name of Tenoa greeted me with a warm welcome and smile and was eager to assist me. She answered all of my questions and concerns. Tenoa was very knowledgeable, professional and very compassionate due to my circumstances of needing a storage unit. She was also very patient with me and never seemed annoyed even though I was talking her ear off. This was my first experience with needing to rent a unit, but she made my experience seamless and I really appreciate that. I had been searching for a unit for two days but after meeting with Tenoa, my search was over. Thank you, Tenoa for providing excellent customer service!Jan

My wife and I had to move out on a very short notice and needed to store our things quick! Rita was so helpful and welcoming. Her calm happy demeanor made a time that’s been so stressful for us very easy ! Our unit was very clean and we were able to get in a lot faster than what I thought ! Thank you so much Rita !

Awesome! Reserved online. Went in and the ladies had my paperwork done very quickly. They were very nice and professional, and the facility is very clean. Thank You!

Big thanks to Josie! Her great customer service ensured I wasn’t over paying for unnecessary storage space, or left trying to cram one last box into the unit, unable to close the gate. If you’re in need of the extra space, pick up the phone and ask for Josie!

The customer service rep Josie was extremely helpful and has such a wonderful personality, we made a reservation last minute at around 5:15pm. We arrived around like 5:30pm and she was still so helpful and walked us through the entire process, this was my sisters first time renting a storage unit and she made the entire experience so smooth and easy.

Very appreciative of the service Ive had with Tenoa! Not only did she help me out and have pleasant conversation with me, but she did it all while dealing with my awful phone reception! Thank you to the whole team!

Tenoa was very helpful and very Polite. Thankyou for all your help.

Josie was a huge help for me n was very nice n informational. I would recommend her to anybody. Great customer service!!!

Great place to store your stuff! Josie was very helpful! Best customer service ever!

Josie and April were very friendly and professional. We went over all of the rental options which help me a lot. Thanks to both of them.

Great customer service! Josie is wonderful! Always friendly and willing to help customers anyway she can!

Came in and Josie and Jennifer helped me with my online account if I could give them 10 stars I would they were such a great help.

Great service from Josie and Jai helped me find exactly what i meeded

Thank you Josie for helping me today I really need the storage and you helped me

Great service from Josie and Brianna very helpful always great service when I come in for anything

Thanks for all the help Josie and your patience great customer service always

I wanted to put this review in detail to show how much your company is fortunate to have such a team; just to mention that this management team is good does not give their work ethics any justice.Josie and Chris are the two of the most patient civilians that I had the privilege of meeting and doing business with since retiring from the US Army.This type of team work is what we Military command, regardless of which branch you serve. It takes this type of commitment and dedication to ensure mission success regardless of the organization civil or governmental.My wife and I are traveling in a 36 Fleetwood Bounder with a 5X8 trailer. The RV is scheduled to be serviced under warranty and we needed needs to place all of our personal belongings in a storage unit until the shop completed this task.After we arrived at the Sanford location, Josie and Chris had everything we requested ready, but I requested to change the configuration of the original order and asked if we could do something different (this would take too long to explain) that would make it easy for me to maneuver and shorten my time to unload my RV. Josie and Chris said it was no problem, they remained calm and very helpful during the new planning of the new request. I changed mine so many times, it took almost two hours to accomplish what should have been a twenty minute ordeal; but, the results were awesome and your staff was patient.This is what customer service should look like:1. Josie and Chris: Physically and visually checked to ensure that we had a unit that was easy access to unload contents of my RV.2. Josie and Chris: Found a parking space for my trailer that allowed me to maneuvering the trailer without multiple maneuvers.3. Statement: To the owner of Public Storage, Sanford Florida. I surmise that you sleep, vacation, and enjoy your ownership because of the leadership and teamwork of these two; and if other service rendering companys followed suite they would sleep easy too.Thank you,J and P Bush

Josie was awesome! Fantastic customer service!

Once again great service from Brianna and Josie helped me with my unit and getting me the best price best place to store for prices and convience

Returning customer and as always great service from all the ladies in office thanks Brianna and Josie

Manager Josie and staff are very friendly and always ready to help!This was my first experience with a storage facility and a positive one...I felt very safe especially moving stuff during the late evening hours. Very convenient location.

Josie, made my reservation and securing the unit a painless process. She was extremely pleasant and informed me of every detail. Fantastic customer service in my opinion. She is great!

Josie and Ashley Wilson was very professional and helpful in opening the storage unit. Very good customer service. I will refer more clients for them because of the job they did.

I originally had a dispute but after speaking with the DL we were able to come to an amicable agreement. Way to go public storage for backing up your loyal client base. Thank you!

I recently rented a storage unit at the Public Storage facility in Sanford, FL. I was greeted and assisted by one of the friendliest people I have met in business in a long time. Josie has a great smile and a very welcoming personality. She was very accommodating, helpful, and made the whole experience quick, easy, and enjoyable. Many thanks to Ms. Josie.

Josie was fantastic to work with! She made the process quick and simple.

The best service ever! Rita was very helpful and funny! She is amazing and my kids loved her! They even gave her a goodbye hug 😊 I am very satisfied with this location. Thanks Rita!

I received world class customer service from Josie...courteous and professional!

Great service josie

Josie is Decidedly a Great asset to Public storage in Sanford . She makes dealing with your company easy and convenient. We will continue to do business with Josie, very capable and willing to do what it takes to make clients happy.Thank you, Garth Buswell

Josie and Josh were very knowledgeable, great rates for climate control.

Thank you Josie and Dee for your help and services. It’s hard to fine good service and they really explained everything in detail and give me the best price possible. I would recommend these two, Josie and Dee for this public storage in Sanford for their good service.

Josie u r totally awesome!!

Joyci was great

The property was clean and well kept. Climate control area was nice. I was surprised to see so many parking spaces. Nice location and easy to find. Karen - she was extremely helpful by giving me all the information I needed about the units. I did not rent a unit this time, as I am needing it only in the near future, but she gave me a tour of the property. She was friendly and accommodating. Would recommend location to friends.

Mari and Josie help me a lot. They are awesome. Thank u so much on helping me.

I am highly pleased with my experience at the Sanford public storage! The managers Dee & Josie have amazing consumer service skills and were very knowledgeable. Property is clean and well kept. And I feel that all my stuff is safe and kept safe

The best place I have ever been to store my property got an even bigger space for a great price and Josie was there for me with all the information I needed shes AWESOME

Came in to get my storage and best customer service from Josie easy easy process she made everything for me

She checked on me this morning about my rental. Josie is very kind and knowledgeable. She is very nice!!

The manager at the facility. Josie is so awesome. She had great customer service and everyone there was so polite. It’s clean and smells wonderful. I’d definitely recommend this facility.

Seriously great service! I was flying out of Sanford and did not want to pay outrageous parking prices. I rented a space and parked my vehicle at this facility. The ladies at this Public Storage were so nice, they even let me stay inside while I waited for my Uber. 10/10 would recommend.

Units are very roomy and greatly priced. Ms Josie was so nice through the entire process. Would recommend to anyone looking for a storage unit.

My fiancee and I just wanted to thanks Chris and Josie for the great services. They were amazing to us. We highly recommended this place because is very accessible, clean and nice. They made this process very smooth and even fun. THANK YOU!!!

The customer i received was excellent and outstanding what a breath of fresh air Josie was. I mean really help full and she is very knowledgeable and also detailed thank you so much. I wish every where i went i could get service like this if there was an award to give she would defintelybe a winner... Keep on being you which is the best!!!!!!!!!

It was a great experience and a big thanks to Josie good looking

Thanks for being a great help Josie I needed the space in January but Josie let me know about the great deal so I rented thanks so much