Extremely Rude employee with a bull style nose ring. I waited outside for 2 hours to be first in line for Funkon. Once someone pulled up I got out of my truck to wait in line and asked if she worked here since she appeared to be in street clothes. She said, Yes but im not letting you in. Assuming that I would even ask her to open early with this snotty attitude. I was just confirming she wasnt here to wait in line as well to have proper etiquette for other people waiting. The disrespect was shocking to say the least.
They can do better clearance items are usually not even worth it, no information on preorders except “we will call you”
Great place to shop for all your gaming needs. Clothing, toys, and nick nacks for all your needs.
Staff was friendly and helpful with the questions I had about the PS4 and PS5.
Cashier was super helpful bought both my Switches there.
Its ok now was better before
So thankful Mary could help me out. Amazing customer service. Went above and beyond to help me.
Stopped in to check out some games and such. Mary helped us and was very personable, knowledgeable and helpful. We will be back!
The 2 females that were working today are obviously in love with each other. They would make customers wait until they finished their conversations with each other while having a packed line. First associate I spoke with told me she would go check on it and went to the bathroom and went to the register like I never even asked for help!!
When shopping for a gift for my grandson I didnt know what to choose until I spoke with one of the staff. He was very helpful narrowing down the choices for me. Thank you! You wont go wrong shopping at this store.
Always friendly staff. Parking can sometimes be an issue due to so many businesses in a small area but not to Gamestops fault. They also have a great clearance section, I suggest you it check out.
Need more used games
I had an interesting experience with this particular GameStop. There were was a mixup which required me to return to the store twice before getting it all straightened out. In the end the manager Andrew definitely made it right and gave me a refund as well as warranties on the games that I had purchased. I would definitely return to this particular GameStop! A plus retailers!
Returned like 20 old games from Wii U and got $80. Ordered Kingdom hearts. Great store and service. Love me some game stop.
Do not come here if you expect good service or an in-and-out trip. Clear lack of Management.
Pretty good service on a slow day, if they are busy you wont even get a greeting. The manager is exceptionally friendly and knowledgeable
Customer service was great....quick & painless return. Only con, store was way too small to be jammed with so much merchandise.
The lady that was workingvthat day unboxed our things to test it when we didnt except her offer for a trade she pushed our things to the side and took the next customer. I will not go back to this particular Gamestop.
Stock was good, employees were useful. Cant say anything was wrong.
Great selection of action figure toys
Manager here rocks and knows her stuff very well. Super friendly
Maybe I just had a bad day here but no acknowledgement by anyone inside for over 5 minutes. Standing by the counter waiting to buy something for about a minute with nothing.Unlikely to return.
Its a pretty small location, but regardless the staff are friendly and its kept organized (and if it matters) it is one of the few gamestop locations that dont try to hard to push additional purchases on you, which easily makes it one of my favorite to shop!
I came in an purchased a nintendo switch Thursday night had a nice experience. I came back the next day to get the warranty an a screen protector an asked for help putting it on An was denied help then once I put it on wrong the employee ripped it off to reapply an it looked not to my satisfaction when I asked if I could return it and get a store credit NOT even cash I was rudely sassed.It’s only 16 dollars not gonna make or break my life but the fact remains that’s not how you treat a customer who just bought a console from you....I hope everyone who reads this turns away and goes to your next closest GameStop I’ve never had an issue with the one in Casselberry
The service was quick and the food was as expected from Subway. If youre into Subway, then this is as good as any.
Been here a few times. Always made to feel welcome. Friendly and knowledgeable staff who are willing to help, but not pushy.
My experience at gamestop is always fun and educational. Thanks Jason!
Excellent place to shop for video games, very good selection, friendly people, but a bit hard to notice if you dont know its there.
A very friendly and knowledgeable staff helped me out
Sells new and used games or trades for in store credit
Great choices. The staff makes you fell welcomed
Excellent experience! Management is top notch!
Great selection of gifts for people who love video games and anime culture.
Excellent people work here and they do a awesome job.
Drove from one store close to me to this one just to find out that they sold the last one of the products I was looking for. The original store neglected to call them to inform them that I was in my way.. instead of offering me a discount or anything I left the store called the following one farther away and went there.. this is upsetting to me. I received my product they offered me a extended warranty because Florida has bad storms and if it got struck by lightning then it be covered... So I spent the extra. Got home looked at the warranty info and clause online shows that its not covered over acts of God.. got f**d again.. thanks GameStop Ill remember to bring lube the next time.. oh wait I wont unless my product breaks in the next 2 years..
Made me fell welcome to come here and there employees were always willing to help.
Just all around great with no grey areas, every employee just gives the warms and fuzzies lol. Awesome store period!
Always have great service and prices
Employee was very helpful and knowledgeable about my purchase.
Always friendly and can count on them for true honest information about games.
Excellent the ASL was very nice and helpful
We did find what my son was looking for, but they were not very helpful. The staff seemed to be busy talking about games amongst themselves.
They tried to rip me off on my trade. Trade value for 3ds was 120 and the lady tried to put it as defective and the trade went to 80. She tried 3 games and said its defective. Went to the lake mary one and it worked perfectly fine and staff there is polite not like this one. DO NOT GO TO THIS GAMESTOP. Just go to the lake mary one. Its only 8 min. Away.
Small but friendly store, good selection and provides what you would expect from any Gamestop store
Didnt buy nothing
Sanford store has great emplyees
Great place to buy used electronic and games have never had a issue. Have friendly staff to assist you with gaming ideas
Staff is great, games are priced accordingly. Parking can be a bit hard some times though.
Very knowledgeable guys here.
Happy thats my gamestop is the best gamestop!!!!
Clean store and helpful staff
Staff is great - always helpful.
I dont want to need it and what they didnt have employee found another store for me and I came back and picked it up the next day awesome
Is ok if you dont buy use scrash video game.
Small, and did not carry the games that my daughter was looking for
They got a guy that always look like he dont want to work!!
Loved them
Of course we found what we were looking for.
Employees at this location were extremely helpful
Nice. Everything is expensive though.
Great service, friendly, and knowledgeable staff.
Good service
Great customer service
Always a good time!!
Great staff
Sweeet
Great place
Great deals
Opens a midnight for new releases
Traded for a controller
Love the place
Just dont
Fast service
Very helpful
Loved it
Good
Got games
Yup
Games
Very bad attention since the manager left there. They are super hateful. And they put new people to work without knowing anything.
Lots of variety
Funny
Excellent
Mmmm
2k