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Cricket Wireless Authorized Retailer
3629 S Orlando Dr, Sanford, FL 32773, United States
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Cricket Wireless Authorized Retailer

Comments
Ca
Review β„–1

It is a very good place they have everything you need for your cell phone needs. πŸ˜€

Me
Review β„–2

Super friendly and helpful would recommend you to visit this location for mobile phone needs.

la
Review β„–3

The manager is so nasty and always rude .

Sa
Review β„–4

Definitely above and beyond customer service!!! I was looking for the Stylo 6 (which just came out) and low in stock. I called last week and they called around to other stores and got one in the same day.Tamara saved it for me at the end of the day to pick it up. I was so excited and happy!!! Thats what I call customer service. I will be going to this store from now on!!! Thank you Tamara :)

Bi
Review β„–5

They dont do repairs here but the young man pointed me in the right direction and gave me a number I should call. Pleased with my experience

K
Review β„–6

Poor customer service! Every single time!!The manager is very rude and unprofessional... please do yourself a favor and make the extra drive to a better location.

Bo
Review β„–7

The rep I spoke with did not seem knowledgeable about the products. She was guessed at solutions for an issue I had. I wont be going back to that store.

mi
Review β„–8

I just called the Sanford florida store and the employee who answered the phone call told me I was not being truthful that my phone was not working right.

Lo
Review β„–9

The staff at this location is ABSOLUTELY EXCELLENT!! They are efficient and knowledgable and will help your every need with Cricket phones. They know their stuff!! They are friendly, personable, knowledgeable, and courteous. I would recommend for all my friends to get a phone from Cricket. THANK YOU Tamara, Gabriel, and Xavier!!! Yall are AWESOME!!!!

Jo
Review β„–10

Customer service at this store is awful. People dont want to be talked down to. Also not sure why none of the people working were wearing masks.

Ca
Review β„–11

Great service and super deals! Ive used Cricket for almost a year now and never had any problems!

Wa
Review β„–12

Great customer service. Amazing deals!! I recommend anyone looking to switch, to go to Cricket!

Ma
Review β„–13

Customer service is terrible at this location. no one really ever knows what they are doing every time we visit. Today I went and there was an associate outside smoking she asks the reason for my visit, I explain and she beings to look at the phone still outside while smoking in my face, disgusting! If there wasnt anyone available inside I would of waited till she was done smoking no need for her to make me breath that disgusting air.

Ke
Review β„–14

Great store I definitely recommend, great staff love the people and never have had any issues, 100% happy and would go back anytime even just to talk to them, great people, great service, great rates!!!

Ra
Review β„–15

Good service and prices works in osteen too. Had to let Att go

Sa
Review β„–16

I needed to replace my existing 5 year old sim. I could not buy a Cricket sim card from this cricket store as they do not sell sim card unless you pay them activation money. Bought it from target for $ 10.

An
Review β„–17

Always come here once a year to upgrade my phone. They always do a great job.

Wa
Review β„–18

They always try selling you something even when you just want to you bill. It gets annoying.

Al
Review β„–19

The customer care is awesome, they have good service in every where.

Da
Review β„–20

Positive sales rep help me a lot with my finance and dont use my credit. Visit this place customer services 100%

Ko
Review β„–21

I called and Asked if they had the phone I needed for 3 ports an They didnt even know the name of the phone correctly and their activation isnt the same as other normal stores. You will be paying more than you have too and just with a phone call I can tell they dont really know what they are doing. Lol

Se
Review β„–22

Guy there was very helpful and saved me $35 a month for 2 lines. Thanks

Di
Review β„–23

Great customer service

Ni
Review β„–24

Good service

Je
Review β„–25

Amazing services super friendly

Ja
Review β„–26

They dont know what theyre doing. Worst service ever

Po
Review β„–27

Amazing customer service Thank you Tamara

Ri
Review β„–28

Amazing customer services and good deals

Ro
Review β„–29

Good service. Very polite and knowledgeable.

Sa
Review β„–30

Visit the store amazing customer services

l
Review β„–31

Helpful staff. Thank you!

Pa
Review β„–32

Great price of cell phone and signal...

Do
Review β„–33

They advertise being open til 8 PM, went there for a new phone at 7:50 on 5/8/19. Door was locked, was very rudely yelled at from inside, were closed Other customers turned away also.

He
Review β„–34

Horrible service, the employees need more training! Costumer services really bad!

Ca
Review β„–35

Great service and they know there stuff

Ri
Review β„–36

Thank for all amazing work

Fl
Review β„–37

Overpriced for lousy coverage. Cell phones arent worth it

An
Review β„–38

They do not how customer service skills. Hard to understand them and it seems as though they do not understand you or dont want to understand. Over all service is very poor.

Ed
Review β„–39

Amazing service ❣️

Ra
Review β„–40

Hours showed 10am to 8pm. 11:31 still no one there. Just left, this is ridiculous, many customers waiting.

Ta
Review β„–41

Amazing Team and customer services

Da
Review β„–42

Awesome staff and works with the customer.

Li
Review β„–43

New phone great people

J.
Review β„–44

They try to push sales way to hard

ma
Review β„–45

Got new phones for my kids

Fr
Review β„–46

Nice Workers

Br
Review β„–47

Okay

Re
Review β„–48

Very good service grs.

Ro
Review β„–49

Good deal

Ir
Review β„–50

Thank you for the good service I recommend

Ju
Review β„–51

It does not work I do not recommend it

SA
Review β„–52

Wonderful. Service is excellent

Information
10 Photos
52 Comments
3.9 Rating
  • Address:3629 S Orlando Dr, Sanford, FL 32773, United States
  • Site:https://cricketwireless.com/stores/ll/US/FL/Sanford/3629-S-Orlando-Dr
  • Phone:+1 407-878-0829
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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