My name is Helena Beckmann and this is another Google account that I have. In my opinion my review from my other Google account was unpublished because someone may have reported the review as not being true. I had a video showing how worn out one of the tires was when I rented the truck. I swear under penalties and perjuries that the video you see is the video made from a Penske Truck that I rented in this store. I can take a polygraph test, and I have the video with me.Below is my review from my other account as follow:The truck I was given in San Mateo had one of the tires so worn out that it could have gone flat easily. Our lives were in danger with such a tire. Luckily, the driver I hired was a very experienced truck driver with experience in driving military tanks on a truck. The two dozens of blankets and the cart I rented arrived more than 40 minutes after I arrived to pick up the truck. In my opinion, the lady preparing the paper work was so unprofessional, rude, and uneducated. When I had questions about the renting, she would tell me: wait, I am working on the paper work. When I complained about other things she said: you are not going to find another truck. As if she was saying: take it or leave it. In addition, the loading area of the truck was so dirty that I got home and swept and mop it. As I needed the truck I took it and only learned about the worn out tire when the movers told me about it. I am sure you may be in this situation one day, but make sure that you document everything as I did. By documenting, your family will be able to claim responsibility to Penske if your lives are lost.Google employees, if you doubt that this movie is a fraud, please contact me so that I can take a polygraph test.

Outstanding service and value.I liked they were open Mon-Sat.Easy pick up on site and easy to return.