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Budget Mini Storage
1949 S Norfolk St, San Mateo, CA 94403, United States
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Budget Mini Storage
Comments
Rm
Review №1

Erik was helpful and very professional helping us to find the right space.thank again Erik

Ra
Review №2

Friendly staff, decent selection of storage box sizes, and the price is OK for the are. My box was pretty clean and well ventilated. The facilities are basic (no climate control units), but that works for me. I wish there were more parking.

De
Review №3

Eric was excellent. When I originally looked the space was not suitable for me. He told me he would call if a ground floor unit became available. After a few weeks he called and offered to hold the space for me for a few days. I took the unit he offered and it was exceptionally easy process.

Br
Review №4

It is very budget - no elevator upstairs but they are upfront about it. Good price and the gentleman there was incredibly nice and professional. I think it’s being run by a good team.

We
Review №5

Very convenient. Very professional. I have rented space in the past and am glad I decided to use them again.

Da
Review №6

I have been hear for years expensive but well ran

Na
Review №7

Everyone has been extremely nice and very helpful.

Ma
Review №8

Words can’t describe the service I received from Rachel. She is awesome. Very helpful and understanding. Property was clean and Rachel made my move in super easy. Definitely will recommend to others and let them know to go see Rachel!

Je
Review №9

My mother has two storage spaces at this location, so I come here often to access her space and pick up/drop off items for her. The gentleman Malcolm in the office today was helpful, as I needed help moving a television out of the way to get to the back of the space. Thanks again!

Ca
Review №10

I have been with Budget Mini Storage for 15 YEARS...They have been wonderful in each and every respect. The Staff is incredible.!! They are helpful and understanding .They have always been so kind to me and all their customers. They have become like FAMILY to me . Very concerned..and acommodating to everyone. Never in 15yrs. have I ever had a bad experience. And not even so much as an unpleasant or unkind word. LOVE THE INTEGRITY OF Budget and staff.. I never felt like just a NUMBER... Love them all !! Remember I speak from many years of experience.. You cannot go wrong here..you will experience nothing but great TRUST & FAITH!!

Ca
Review №11

Budget Mini Storage has the best deals around plus other incentives to get as many discounts as possible. That alone already makes the experience easier. Then, when you add the great customer service and the great staff, its by far the best storage facility you could possibly choose. They are always kind and professional, but personable. its a great atmosphere. You really get the feeling that no matter what, their concern lies in the customers satisfaction, and that is the most important to me.

Wi
Review №12

I would like to thank Rachel and her store for her excellent service and hospitality. Also a very SPECIAL THANKS to the young gentleman Malcolm for helping move my old TV into my storage even in the rain he had a positive attitude and was very nice and humble.

it
Review №13

Budget Mini Storage is the place to go when you need to store anything from small items to an entire household!! I would recommend them to anyone! The manager Katy and the weekend shift-person, Kathy, were both very accommodating and extremely helpful!! I even sold a few items and made some extra cash at the Yard Sale this past September!! I liked them on Facebook. Wrote a review on Yelp, the Yellow Pages and now for google!!Keep up the good work, ladies!!Thanks again,Dawn P.

fr
Review №14

Budget mini is great! Close to home. Employees are great. Rachael and Malcolm were helpful and nice.

Da
Review №15

Great service, well maintained facility, and easy access. The location is great and the staff extremely helpful and friendly.

Fa
Review №16

I worked with Beverly a number of times at this facility, and man shes a total GEM! AMAZING CUSTOMER SERVICE!!!! Something thats incredibly rare to find these days. Thank you Beverly! :)

Ri
Review №17

Ive been storing here for 5 yrs. the staff is always very friendly and competent. good hours and the rates cant be beat. very safe and secure, clean and convenient off 101 and 92

St
Review №18

Very friendly folks, helpful and cooperative; the price is good for the area and I’m very pleased with the customer service I’ve been provided. Highly recommended.

Kh
Review №19

I made a reservation the day prior to me having to DRIVE ALL THE WAY to LOS ANGELES AND BACK to the Bay Area. I left at 0430 and left LA right at 1200 to make it to Budget before they closed at 1730 (5:30pm).They called me to confirm the reservation on my way to LA and I explained the situation and that I would be there today.I arrived at Budget at 5:10 and stood in front of the door for 18 mins for the young dirty blonde hair girl to come back and ask me what I needed help with. I explained who I was and she said she was closed.I explained Ive been standing here for 20 minutes. She said, Yea. I was out on the property doing stuff.I explained I just drove all the way from LA to make it here in time to get my storage unit, which I reserved.Before she opened the office door, she says she already shut down the system.Wow! Great customer service and an awesome way to avoid work before closing. Just spend the last 30 mins away from the office doing stuff.I would rather lose their promotional price to pay double elsewhere.Now I have things piled in my hybrid until I find another storage unit. Thanks budget!!!

C
Review №20

Good service

St
Review №21

Because I know the guy

Ia
Review №22

Clean. Good people running the place. Good hours. Close to home.

Ta
Review №23

I was there moving a customer out. They had only been there for 1 month. All of their belongings were infested with mice. The poor lady had to throw out a lot of her childs baby keepsakes. We saw maybe 20 different mice in the unit in the 2 hours we were there.

VA
Review №24

Great service, staff was very friendly and helpful. No hidden fees .

Ro
Review №25

Nothing better than a quick, simple and easy experience by a knowledgeable facility manager. Thank you

El
Review №26

Kathy Castillo was a big help with our move in process and selecting the best size unit for our stuff. Weve only just moved so I can only review on the move in process.

Ha
Review №27

I am at C007 for almost 10 years! Nice and convenient.

Aa
Review №28

I like Budget Mini Storage. Great location and service

Co
Review №29

Great customer service, very helpful :-)

El
Review №30

Great service

Lu
Review №31

Very expensive for the service

Information
10 Photos
31 Comments
4.3 Rating
  • Address:1949 S Norfolk St, San Mateo, CA 94403, United States
  • Site:https://safkeep.com/self-storage-locations/california/san-mateo-ca-storage-units/1949-s-norfolk-street
  • Phone:+1 650-341-9666
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
Working hours
  • Monday:10AM–4PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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