I’ve rented here for 8 years. Auto payments every month on time. At Christmas 2020 they phoned me and said that I hadn’t paid in 6 mos. I had to pay all the back rent or they couldn’t take the current Pymts. I asked for a plan the first call. It has been 5 more months. I called and emailed and texted repeatedly following up. I was told the same thing and asked the same question the few times I got a response. They are auctioning my stuff. 8 years and this is the treatment. The bill is so high I can’t possibly pay it. STAY AWAY.
Managers are 2 of the nicest people I have ever met! Facility is clean and seems very secure
I was pretty nervous when I chose them since it was my first time to hire one! Everything was perfectly made! They make the customer feel at ease and just do an awesome job on everything. The team will give you the flexibility to move at your convenience. The personnel were knowledgeable about the scope of their job.
Super helpful. Example, one time our lockup had been left open... They closed it and secured it with a bright lock. And let us know with an it happens smile and attitude... Great customer service!
Easy to get in and out. I use this place to store church equipment and navigating through the facility is a breeze.
I was amazed with this company for all was perfectly managed, none of my things left damaged and all was secure. The crew was efficient, quick and fun to work with. We had an extremely positive experience and recommend them to anyone for their moving needs. Thanks.
This place is top notch clean and well maintained not like it competitor, you know who I am talking.
Always clean and the caretakers are are friendly. Tucked away in a quite corner of San Mateo. The bathroom facilities are a must if Im there for awhile, and I there a lot.
Perfect service. Friendly staff
Temperature controlled room with state of the art security system and a friendly office staff makes this one of the best storage place I have seen.
They completed the move without ruining anything. Thanks for your help and I highly suggest you to my friends for their moving assistance.
Clean but kinda expensive!