Was referred to the San Leander location for shipping of a part I Could not find locally (Austin Texas area). Recieved the same great customer service as I did from the guys in Fremont and got my part shipped to me...great job, great and friendly customer service. Keep it up!

We order a lot of appliances from ADP and its not an easy job having to deal with traffic all around the Bay. The delivery people without exception are always kind polite and amazing at what they do and how they do it. Joseph today brought a fridge up two flights of stairs with a smile on his face and spring in his step. He parked in front of the building dropped the fridge off and then legally parked his truck before bring in the fridge. Amazing!!

I appreciate a competent, dedicated community manager and maintenance supervisor along with a BIG HEAP of warm customer service. Ginette and David take care of business all the while taking care to make a resident feel at home. I have been in the office and on-site many times to attest to these interactions (I have been their vendor/rep. for 5+ yrs.) It takes a certain talent and charm and know how to do what they do. They are singly and collectively the epitome of all that is good in on-site property management. Two thumbs up and 5 stars for them. Rent here - you will enjoy your experience.

Awesome Customer Service and PricingIm a property manager for a 100+ multi family community in San Jose. I wanted to share how much I appreciate APD. Monica, my rep, jumps through hoops to make the impossible possible, shes cheerful and always helpful. The delivery guys are great to work with too. I like the way they call when their on the way and how courteous they are with my tenants. APD runs a tight ship and truly goes above and beyond.

Monica Guarino is literally one of the best sales account rep. She has made the impossible - possible for me and the properties I manage. I truly appreciate her great effort she has given me and I look forward to working with her in the near future. I would definitely recommend APD, Monica, to anyone who needs appliance(s) / appliance parts.

I have been a loyal customer of APD for a number of years. Having worked for several companies, I have always set up APD as our exclusive appliance vendor. The main reason for my preference for APD is their rep, Bobbi Silvas.Bobbi is knowledgeable of her products, delivers exceptional service and is speedy in her response time. What is truly amazing about her is that she has numerous clients and gives them all the same level of exceptional service. APD is truly fortunate to have a rep of her caliber.

I’ve been coming to Bobbi Silvas for several years now and every encounter I have with her has been above exceptional. She always goes above and beyond to provide amazing customer experience. I definitely recommend APD appliances since they provide great service.

Monica has been such a great help for us. Always going above and beyond to accommodate us. We can always rest assured Monica is taking care of us and keeps us updated on everything.

APD is truly the best! From their reps to their drivers I can Always count on them. Special shout out to Grant and Monica for their excellent service.

APD has always gone above and beyond to give the best service possible.They always accommodate any requests and everyone is very friendly to deal with:)

APD, is by far, the elite Business, if you are looking for product or parts, for your Kitchen or any appliance, APD is the place to visit.The Customer service specialist can direct you, or answer any question you have, to give you the best option for your project or just an appliance upgrade, they carry the latest technology available, smart appliances, are energy efficient and have all the bells and whistles to make your kitchen look good.APD pricing is down to Earth, I recommend APD to everyone I know,Jonny Haro

Service was great. I will go back to purchase more appliance parts.

Have had many interactions with Monica and the staff, very helpful and quick to order and resolve any questions I have. Thank you for the team efforts !

Awesome customer service, competitive prices along with speed and efficiency! It doesnt get any better than APD Appliance! 👍🏾

I love APD!! The customer service is phenomenal!! Thank you Joe, Bobbi, and all the staff in parts!!

Employees are very knowledgeable, curtious and kind! Prices are reasonable! Always a pleasure doing business there.

Have an older washer that I needed to change the old belt on, I brought in the frayed one and forgot to get the make and model of my washer, well the guy took the belt I brought in and was able to find a matching one that so far works perfect! Thank you!

Always the place to go and get the parts to fix your appliances . They are well stocked and have the parts on hand.

Amazing, one picture, and he knows what I need, my project was done quickly because of staff knowledge, thank you guys!

Great service,had to get an element for an oven & even though they did not have the exact part listed the salesman eyeballed a few others in stock & found one he felt would work..bingo he was on point,now that is customer service at its best

These guys are the best parts guys on the planet. If they dont have your part in stock, theyll have it in a few days.

I always purchse my property items here and never have any problems as long as. I have my model number handy. So make sure you have that or getting what you need is going to be a problem. Kevin and Eddie are always so helpful when I visit the store. Keep up the good work guys!

2 of the employees on the phone told me that my dryer was really old and we’re discontinued so I went in and talk to a guy he told me to bring the actual part in and I did and I am so happy he actually found a compatible part for my old school dryer:)

Very professional and knowledgeable and can help all your needs with parts and advice!

Carry the parts for older Maytag dryers

Excellent service

Very bad customer service. Stuff are rude and disrespectful.

Reliable and professional service with a huge inventory of repair products. Always purchase appliances here, immediate delivery, installation and removal. Cost effective and competitive with big box stores. Seriously think about the hideous, long waiting experiences youve had at home depot or Lowes, if you can find someone and the 2 to 3 week delivery timeline. They suck.This is a great locally owned store.

I dislike dinging a place that has in the past given good service. But I was in yesterday and few had on masks. Several wore them as chin guards. Way to tell your customers how you feel about them. 😣

These guys are quite knowledgeable about these parts that they sell3

Help me troubleshoot my mom’s water heater this weekend. Walked me through some easy checks on the phone. Happy they were open all day Saturday. Sold me the correct part, for cheap and mom has hot water again. Thank you so much!

Some employees werent wearing masks, but they were very helpful.

Good, thanks guys

Excellent service. Called on Thursday to order coin operated washer. Talked to Eddy. Eddy answered all the questions i had. Setup delivery for Monday.Monday morning Carlos called and setup the delivery appointment for 1-3 pm. At 2 pm Carlos called to reconfirm! Delivered the washer at 2.20 pmThe best service!

Received a very warm welcome from the staff working there. the staft knowledgeable depth of products and parts was amazing.. They gave great customer service and extra assistance. They also gave extra hints about things to look for when replacing parts. Service there is always excellent. you cant go wrong when you go there.

Great help with getting the right parts for your appearance

I was not able to find the part I need 😪

A knowledge staff stands to save you money. The parts on hand are priced competitively as compared to Amazon and in stock.The staff helped me look up parts for my fridge and for a bit under $200 I fixed my fridge, saving a couple grand to by a new equivalent unit.If your not afraid to get you hands dirty stop by and save yourself some money and time waiting for the service guy.

Helpful and reasonable

I couldnt do my job without the excellent customer service and advice from the counter staff at APD San Leandro. Keep up the great work. Youll ALWAYS have a loyal customer in me! -Anthony Marhx Maintenance Supervisor at Parkside Commons Apartments

Nice fast and professional ☺️

Always have the part I need. Knowledgeable staff too.

Did an install for us today and ripped the new vinyl. It was an accident of course. But the driver straight up lied. His boss Joe seemed to side with him. Be careful with this company.

APD always has the parts I need. Great store for appliance parts.

Exellent service they took like 10 minutes to find my part, worth the wait now my dryer us working again, doble the price from amazon, but fixed the same day, so its almost equal shipping, plus days goin to the laundry, so better go there. Thanks.

The man who answered the phone, Mike, has to be the rudest person on the face of this earth. Do yourself a favor and go anywhere but here.

They can help you when the internet cant. They arent the cheepest but there help makes up for the price difference.

I wanted to say how much I appreciate the outstanding service that I get from Appliance Parts Distributor in San Leandro, CA., whenever I need to order appliances for the properties that I manage. I am often helped by John. He is extremely professional and a pleasure to do business with! In these days of complicated/annoying phone trees that many big box stores utilize, it is such a pleasure to have a human answer my call from the moment I first call in. Go APD!

I just say it’s a wonderful and a great app..thanks a lot.

These people are a complete joke. The driver in truck #11 nearly ran me off of the road today. His case of road rage was so severe that he wanted ME to turn into the street where people were crossing in the cross walk. He was behind me the entire time honking... Uhhhh yeah guy, we have laws! Called the company, the guy there left a message for the manager. She never called. You know why? Because they do not care. They are horrible people. The driver flipped the bird, hes insane.Truck #11License #191288

Some time they are a good persons and some time they are a very bad person.And the store have a lot parts with good prices

Good service

I work here so obviously Im giving it a 5 star

Never a problem .Great people.

I get recommendations from the HomeDepo Ace to come and get me a part for all my appliance that I need . Im coming from oakland when I get there and ask for a certain part they dont have its the 4th time I had come there I give up

Excellent store, knowledgeable staff. My go to place for appliance parts

Good service. Honest, helpful. Expensive, though

Very good!!!

Surprised by their poor counter service. Said Amazon was killing their business but was not very customer oriented.

Great services delivery on time right part

Great service!!

Great service, knowledgeable staff.

Friendly, helpful appliance parts store.

These guys know there stuff . They wont waste your time . Just the facts and straight answers.👍

Basic appliance parts store.

Good part bud prici

Has everything, helpful staff

Called up with my part number they had it in Stock I then drove over picked it up saved $68.00 on part and $220.00 on labor great counter service .

Great costumer service !!!! And awesome management !!👍👍😀

Excellent as always.

Great staff and supply

Parts price outraged.

No parts for small appliances

Lot of stock for appliences and parts