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Tourbillon Jewelers
7061 Clairemont Mesa Blvd #203, San Diego, CA 92111, United States
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Tourbillon Jewelers
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Review №1

They changed my watch battery with a very affordable price. Actually I didn’t expect that price as the place is very elegant. The gentleman who helped me was very kind and friendly.I highly recommend this place.

Jo
Review №2

Great Customer service, honest and reasonably priced. I would trust him with any and all of my jeweler needs. This is without a doubt the last place that I will ever need.

Ma
Review №3

I am so pleased with the products and services I received. Great quality. I highly recommend this establishment.

ph
Review №4

Sammy was very professional, polite, thorough, and honest in his evaluation of my watchs situation. Their watch band has very fair price, and Sammy did not charge me for his work putting it on.

Mi
Review №5

I came in for a watch battery service for a Victorinox. Cost $10 and was done in less than 5 mins. Service and cost was so awesome, I went back a few days later for watch needing a battery. Got the same welcome and service. I’ve been charged up to $35 to change a battery in the past. This is now my go place. I have a few automatics nearly due for service, I’ll be definitely taking it here.

Ma
Review №6

I was referred to this store by a friend as I was looking or rings for my wedding. The attendants are wonderful people to deal with. I bought myself a beautiful jade bangle together with amazing silver rings. My fiancee was very happy. Highly recommend!!

sv
Review №7

I came in with a Russian watch half expecting to be told it would take a week to order a battery or that it would cost more but I was in and out in less than 5 minutes for a very reasonable price! Will definitely take my watches there in the future!

jo
Review №8

This is my first time at this jeweler and it was a very positive experience. I took 2 watches in for Sam to replace the battery in one and to remove links from the bracelet of another. The fees for Sam’s service was very reasonable; also, Sam was very nice, personable, and professional. I have another watch that needs attention and I will be sure to return to Sam at Tourbillon Jewelers.Thanks, Sam!

Je
Review №9

Great customer service, beautiful diamonds and overall a trusted repair shop.

am
Review №10

Love them! Went to get a cross made for my husband. Price was very reasonable, I thought, and when I saw the quality I was blown away. Just incredible! Turnaround time was perfect - in fact, they came in under the projected date of completion. We have already gone back for some other repairs. HIGHLY recommend!

Ju
Review №11

The work was great!! Service was done fast and with great quality. Im never using another jewelry to fix my watches ever again. Price was great as well!

L
Review №12

I found the place where I can fix all my jewelry, change watch batteries. Amazing customer service: quick and high quality. They also have a good selection of fine jewelry.

El
Review №13

I would highly recommend this place! Went in to get a watch battery fixed; staff were professional and changed the battery for me right there. Greatly appreciate it, thank you! :)

Ju
Review №14

I came in for a new battery and band for a Swiss army watch. The gentleman who assisted me was warm and courteous. He completed the repair immediately while I waited in a spotlessly clean and comfortable waiting area. Price was very reasonable, work looked great. A pleasure!

ma
Review №15

Its a very (extremely) rare experience when I take something in for service, like my car, and actually feel good about leaving it there. Such was my experience at Tourbillon Jewelers with my Swiss watch. After talking with Sam, I left my 20+ year old watch with Golden Key Jewelers. This same watch had sat dead for 10 yrs because when I got it back from the reputable jeweler where I had left it before for service, it kept terrible time when I got it back. Sam at Golden Key Jewelers opened up my watch right in front of me to look at, and it was even missing a screw from the movements mounting. Prior to me leaving the watch at Golden Key Jewelers, I had also contacted the authorized service center for my watch in Maine, and their price was a bit higher, which really made no difference to me. After talking with Sam, I felt totally comfortable leaving my watch with him. In the end, its about getting great service, at a great price, from people who know what theyre doing, who do the work on their premises, and who stand behind their work. Thank you Golden Key Jewelers! Ill be back! (2/2/16 update) I cant believe my watch is keeping perfect time. When I got it new, itd be off a couple of minutes every 3 or 4 days. Now after weeks of wearing it, its spot on. Unbelievable!!!

Ja
Review №16

I can see why Sammi has 5 stars. I went in for a consultation on a watch I received as a Christmas and he was incredibly kind and offered simple instructions on how to fix. Incredible customer service and a big smile go a long way. Sammi should be everyones watch guy!

Ty
Review №17

Walked in and cheerfully greeted with a big smile by Sam. Super awesome guy! Immediately took my watch and affixed the back plate that would not seem to stay on. Other places could not fix it. He even found what they were missing and why they couldnt fix it... all free of charge! This watch was purchased on the day I graduated bootcamp many years ago so it means a lot to me. So happy to be wearing it again! Shop was very clean and tidy and even smelled really nice! A clean and well organized shop shows a lot about the ownership. Two thumbs up! I will definitely be back!

Li
Review №18

These guys are awesome! I brought my gold to them and they gave me top dollar for my jewelry... I have been going to them for the past two years and know I can trust them. I just got my fiance an amazing watch! Thanks Guys!!

Gi
Review №19

Excellent costumer services!

Ka
Review №20

Went in to get settings done, and they did a great job. Each piece was returned with its own quality box which they provided.Went in again to replace batteries and was done in minutes. Owner also remembered me from last time which has been a while**excellent customer service and they back up their service and product. THey will be my go to from now on

ho
Review №21

The education that these guys provide when I was purchasing a diamond is unbelievable ! they are amazing and humble.. one guy was fixing my watch while the other is busy educating me about diamonds which I ended up buying one and they are busy working on making my ring.. definitely recommended

Ad
Review №22

I called Sam at Golden Key Jewelers and he was extremely helpful over the phone. I was having an engagement ring resized and he was the only person of several to ask some very specific questions when he provided me an estimate.When I came in, Sam was very polite and a great help again, even remembering my name from when I called. He set the stone on the microscope to show me the GIA inscription before and after the resizing. Real honest repair service. I will definitely make them my go-to spot in the future and recommend them to anyone who asks.My only con was the signage outside made the place difficult to find, and I had to call to make sure I wasnt missing it.Thanks Sam!

M
Review №23

Highly recommended!

Mo
Review №24

Hi, this place is great. I was greated nicely and had the job done while l waited at a reasonable price.I also got a lot of good info on how to up keep my watch. Thanks

Ra
Review №25

I found this shop on Google. Excellent service and very affordable. They restored an Old watch that my grandfather gifted me. I highly recommend

Sa
Review №26

Professional and friendly staff! Really quick service and convenient prices, Sam is the guy who i worked with, he described to me in details what he will do to my watch and invited me to there workshop to see how it works. Definitely recommend this store to everyone, they deserve the best

mi
Review №27

These guys are great! They are extremely polite and welcoming and they fixed my broken watch band for free. I highly recommend them! Quality service

Ro
Review №28

I have had my wedding ring in our family for 5 generations. Needless to say this piece is priceless. Over the years the ring had taken some punishment. It lost a few diamonds and the etching was severely faded. The team at Golden Key were able to replace the diamonds and hand engrave the original etchings. I have to say they repair my family ring to its original quality in two days. Perfect timing for my 10 year anniversary.Thanks Guys!

Ja
Review №29

I went in for a watch battery and they installed it very quickly. While paying with a card, their terminal wasnt working so they gave me the battery for FREE! Thanks guys!!!

Ju
Review №30

He was able to resize my grandmothers engagement ring in 3 hours so my ecstatic fiancé could properly wear it. Hes helped us resize our watches and do new batteries. He also help us with the best wedding band selection you can find in all of San Diego. I will go no where else ever again. This is the best service and experience Ive ever had with a jeweler. Hes very patient, friendly, and extremely welcoming. Stop looking for other places. Go here.

Ha
Review №31

I always come here to buy jewelry or to fix the old one.Nice staff and reasonable price.Highly recommended :)

Ka
Review №32

Went in to get a watch band adjusted. The service was exceptional and very inexpensive. This is my new go-to place.

St
Review №33

Sam and Gio always provide excellent value and quality in our jewelry and watches. Im proud to refer to them as my jewelers

Ju
Review №34

Fast, friendly, and good price on watch battery replacement.

Li
Review №35

The best jewelry experience. Sami helped us custom-craft our engagement rings. We got engaged right there in the store when the rings were ready!

Ch
Review №36

These guys are fantastic... Not only have they given me consistently good service on watch & jewelry repairs but they have some suprisingly unique pieces in stock that have found their way into my collection. Highly recoomend using them...

Br
Review №37

I went in to get a watch adjusted and within 10 minutes and $5 later I was on my way. Great service.

Ba
Review №38

Great service polite and fair they gave the best price in town, i would recommend them to all of my friends and family for there honesty and caring personality.

Ch
Review №39

Sam is super friendly and honest! 10/10 would go again

Da
Review №40

Gio and geis staff are fabulous!

Co
Review №41

Terrific customized service and very knowledgeable.

St
Review №42

So quick & inexpensive!!

To
Review №43

Swift service, knowledgeable, courteous and friendly

Ai
Review №44

Watch repair just for 10 minutes, thanks!

Information
55 Photos
44 Comments
5 Rating
  • Address:7061 Clairemont Mesa Blvd #203, San Diego, CA 92111, United States
  • Site:https://tourbillonjewelers.com/
  • Phone:+1 858-277-9977
Categories
  • Diamond dealer
  • Diamond buyer
  • Jewelry store
  • Gold dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry repair service
  • Watch repair service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–4PM
  • Wednesday:10AM–4PM
  • Thursday:10AM–4PM
  • Friday:10AM–6PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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