This place is a constant disappointment. Ive called to check stock, Ive check stock on line, Ive asked the department specialist, and I get its here. But somehow someway when I get there they dont have it. I really dont like this store. When you get the managers involved and they arent sure or dont want to be bothered they just say oh well, I cant do anything for you. I just went in to pick up a special and Im talking to the lady in the tool department. She asks if she can help me and I said the website says your out of stock. Well she asks what I was looking for and I show her the deal and she says oh I can do that for you. I go to check out and nope, the manager says we cant do that. She says thats an on-line only special. Im literally showing them its both in-store and on-line but nope. Nothing for you. So why did she tell me that she could do it? The tool lady then says oh yeah, I cant do that price. Total waste of my time and very frustrated with the tool lady. Ill get it somewhere else.

This Home Depot is a typical location. Clean store with well marked isles and helpful employees if you can find one. There is plenty of parking, but there is a line of cars to get in and out. Thankfully everyone was nice and let people in line or to cross on foot.

Love shopping at home depot, saturn blvd, friendly employees and everything i need, this store has it

Luis Garcia went above and beyond today! He helped me pick out what I needed for my house plants because I had no idea what I was doing. He was busy when I asked him a question but he stopped what he was doing to help me. He was so kind and had great customer service. Thank you, Luis!

Usually great. On my visit today I saw a clearance island with lamps and ceiling fans at up to 75 % off one lamp was $25 the other one $47 regular both at price. All lamps at 0% discount. If this is not false advertisement what is it? I even took a pic and asked wife to select one. I uploaded the second picture with her selection. I wasnt even planning to file this review. Cmon Home Depot, step it up.

Great service, good price

Like this home depot for side work and workers needed ty

Great service. Employees sent me to the items I needed. Easy to check out

This is a great store to shop at and they keep everything well stocked. Most all of the products are neatly arranged and organized on the shelves. The floors and restrooms are very clean. The associates are very friendly, helpful and knowledgeable of their products. There are always lots of good sales which is nice.

I love everything about Home Depot everybody is friendly they help me find what Im looking for ❤

Not the (post-pandemic) time to buy here. Even with a 10% military discount. Staff always helpful, BIG change from the past...

The tall gentlemen with the beard this morning cutting fake turf in ile 44 was super helpful helping me find a steam cleaner he even walked me there! You should give him a raise because I rate this employee 5 stars!

I love Home Depot! My go to for all hardware and home improvement needs. Now my go to to socialize my puppy

Usually everything you ever need. Friendly helpful staff always. Three great Chula Vista locations.

Excellent service. Well organized

Great restrooms. In General everything is tidy and organized in comparison with the Home Depot in Mexico, not to mention the variety and quality. We bought a door and we smuggled it across the border in a 2001 4Runner. The website works like a charm, as an architect you can make any kind of decisions by scrolling through it and actually just arrive to the store to make the purchase, that saves a lot of time...

Almost always find the items that I need. Plumbing and electrical departments have knowledgeable staff.

It was pleasant visit, was helped by a gentleman that was busy but stopped to answer my question.

Polite, considerate and patient staff but sometimes difficult to find.

Needed to buy a piece of glass for a project I was working on. When I checked online, it said the store inventory had 16 pieces available. When I went to the store there were zero in location that they were usually stored at. When I asked the lady in charge of that section to see if there are any available she wouldnt even get up of her chair or check in the computer to help me out. She said she is in charge of it and if its not there they do not have any. After going to the front of the store to the customer service window and asking to check their inventory they said there is 16 available but do not know where they are. After 30 minutes of wasting my time the only solution was to send me a different store as they had the item available.Terrible costumer service at this location. Just wasted more of my time with the help they offered. I have previously order stuff for pickup at this location just to find out that it isnt available when I showed up. Quick to take your money and only solutions they seem to have is to turn you around and send you to a different place. Save yourself the trip and find a different store for your needs.

Everyone just assumes that all dark-haired people speak Spanish and start speaking fast Spanish since the very beginning. EVERYBODY here. 🙈

Im light of covid-19, the facilities looked to be taking every precaution, even to the point of calling out customers who refused to wear their mask above the nose. The staff there are very knowledgeable about what they are selling and know just about where everything is. They are attentive to the needs of the customer and quick to respond. Over all, it was one of the best Home Depots Ive been to in a while.

I received great help purchasing window blinds and some tips on a future project.

EVERYONE IS HAPPY AND HELPFUL.

Not the best attention when buying sod for my garden. I went to buy fresh sod at 6:30am. I paid for a pallet of sod and asked if they could keep part of the pallet in case it didnt fit my SUV so I could to pick it up on a second trip. They said No, if you leave it there somebody else is going to buy it. No options, no solutions offered. Well, i had bought it already so probably they cant sell the same thing twice, can they?. All they had to do is put a paper saying sold next to it. Luckily finally it all fit in my car in one go. Nobody offered any help to load it. If you guys cannot offer an acceptable service at 6:30am, dont open that early.

The worst customer service ever. Requested help with AC and been standing here for over 20 mins while employees just simply walk past me.

Fixed trailer hose no more leaks for twenty dollars

There is a huge theft issue for tools in this store, luckily they were able to call another store and held what I wanted for me at customer service. Really liked that they did this, saved me trips from driving to all the home depots just to find what Im looking for. Thanks Rachel in IB!

All my tools and things necessary for many things come from orange shelves Home Depot you got a love them recently I have been working on a local project and this store in particular donated all the plants to make the project aboard the Hanson aggregates possible.

Convenient. Prices trend to be a bit high on some stuff and it can be really hard to find someone to help you at times which is maddening.

Clean store, knowledgeable and available staff were there to answer questions and help me, busy location, shelves were well stocked, employees followed Covid protocol. Home Depot had the specialty item I needed in stock.

Kinda hard to find someone for help at times but when they do help, they are super nice and attentive.

Very friendly and helpful staff and the place had everything you could dream of! Home Depot rocks! 😎 Stay safe everyone. 😷

Organized, clean and good customer service. Thank you

Its home depot yall. Anything you need to improve your house, yard, and more. DIYers unite. Honestly one of my favorite stores, and I sometimes just come here for inspiration. Home Depot, please sponsor me, I will build a tiny home using only materials from Home Depot if you do.

Had all the plumbing pieces needed for a 3 piece bath remodel

Love using the website to find the location of the item I want.

I ask for help to reach one item, and it took an hr to get help. It looks like its only one person helping for department. Very disappointed.

Always love this place. When I walk in wishing to buy 1 of everything. Lol

Close to my pad and no frikn hydro shops anywhere by so helps sometimes for sure and cool peeps work there

Had to ask for help but three different people just to buy a BBQ grill. The last lady was great though and super helpful.

First off Graicas to my boy Angel for helping me out with the screen door. I really wasnt sure if I was really going to make it to the pad with it. But over all I made it so Im happy that I was able to buy a new security door, by the grace of God. Hes first off the top.Thank you Home Depot for all that you have done for me a my family. My son got to mop up your floor the last time we were there together well at least with his shirt and pants 😆. We have had some great times in that store thanks to dad and his tools 😆 . Sk me and mine send our love tk the Home of the Depot

Always well stocked. Love the garden center.

Joel in the paint center absolute professional very personable

I go there a lot anything I need for home maintenance and to fix quick.Every body very helpful and knowledgeable, if you have any questions.its right off the freeway 5 south and palm exit always lots of parking.

Service was meh but the cashier was hot so I guess that balances out lol

Great, I found everything that I needed, Alex from garden department was very helpful, excellent costumer service, good job!

Didnt have the plant we went after

Always have helpful employees with detailed knowledge.

Always great, any home or work project . Perfect.

I work there . Go there everyday .😊

Great place to shop, they have great prices as well.

Horrible customer Service in store while at check out! False price advertisement! Will file a formal complaint!

Unfortunately, it was the worst experience I have ever had there. In the past, theyve always been very attentive and helpful. We asked for help 4 times, yet still waited for half an hour with no success. Finally, we went to customer service and asked to speak to the manager. Waited about 10 minutes, manager never showed, so we left.We ordered cabinets online for curbside pickup. Upon arriving home, we realized there were missing parts.When we called the store, we were told we needed to bring the cabinets back. At that point, we refused to take back the cabinets. Went back to the store, missing parts were set aside for us. I dont know if theres new management, new employees, or what was going on, but the service or lack there of was unexceptable.

The window service is not what I expected. The consultant was nice but some how my windows were very small and the installer tried their best to install them. Where is the communication with the installer? Where was the professional installer and the consultant that had the idea how to install my windows? Listen to the reviews. This guy dont communicate and keep blaming each other and the customer.

Found everything I was looking even at cheaper price too

Its a Depot that sells home improvement supplies. I cant say their hammer or ability to sell it outshines any other place, but they get the job done

It is always a real cool experience everyone there is always very helpful and friendly.

Well, I am an HVAC technician, I find a lot of things at the home depot that I need for my line of work. Electric, plumbing and even some HVAC supplies. Its three best place to find affordable material to fix, upgrade pir build for your home and even commercial.

Sad waiting for curbside pickup notice cart guy with his nose hanging out mask dont work that way.. had America flag hat on :(that isnt all but was kinda surprised that the other guy was wearing his mask right but failed to spray the Sanitizer on the large amount carts before returning to the cart spot right next to your front.. never coming back to your location... keep up your part in crowded areas like this we just might get back in the normal time sooner than later.. website said 19 bic lighters in stock but we get to your location to find out no more in Stock

It was great always,goog Coustomer service

Ok I have a problem I think Im addicted to home depot

Its a perfect place to go when you need to remodel your house and need some tools

Love the place for its customer service and free workshop for kids is great for my son and I to build

I needed to buy a wheelbarrow and a pick. It was 9:35pm or so and as you know home Depot closes at 10pm.I was near the home Depot on Saturn in South San Diego, I parked and saw the wheelbarrows next to the entrance to home Depot.I chose one quickly but couldnt take it because it was chained together to other ones.I went inside to ask what I needed to do to get one. Do I pay before you remove the chain or do I get the bar code number and pay I asked.It was getting close to 10 so I assumed I was going to go back the next day.One of the team member said we had to take wheelbarrow inside store so they could scan it.She then paged someone through the PA system so they could help me.They were there right away, they removed the chain from the wheelbarrow.I was able to get the pick I also needed and met the attendant at the cashiers location. As I was walking out they were closing the store.It was a great experienceThank you very much,Raul Caro

Closest one to my house.........usually has what I need when something in the house breaks.........very rare do I have to go to another location..........many of the employees are nice and knowledgeable........been doing a lot of repairs to my dads houses lately..........my go to store for sure.......

Good friendly service from Elena at home appliances

Its always fast, they always have plants in stock. I always walk out with a couple of plants lol plus employees are super friendly! :)

It was early Sunday morning and there was not a worker to be found on the floor, but when I went to the customer service desk he called someone for me and he was able to help me

The girl at Home depot, as soon as we walk in the door and took the bill payment was so nice and friendly she even took the tine to talk to us for a few minutes.. about a spanish word I heard her say that meant money keep your friendly beautiful smile always and thank you for a great visit.. Maribel G.

Great place to ahop

Nice folks, clean and organized

Always good service and people are helpful

As a local hardware store they cant be beat always find what Im looking for

Hard to get help. More than once I have asked an employee what aisle i can find something and was sent in a misdirection

Dirty store. No carts in store, and all the ones outside are scattered in the parking lot and dirty. No hand sanitizer anywhere in sight for customer use. People only half wearing their masks. Do better, cause stores like this is why Covid spreads.

Didnt find can color.Pink😔

Always a nice place to shop. The guy in the tile department was very helpful and friendly

Super friendly staff here, very honest to I appreciate that.

What can I say Im like a kid in a candy store they have it all.

Lumber is getting expensive everyday

Clean, organized and well stocked. One of my favorite Home Depot stores to do at.

Home Depot is a candy store for men who like to work with their hands. They carry a variety of materials for all home/work projects. They also have home appliances, and an isle with household and industrial cleaning materials. Their garden has a variety of plants. Workers are friendly and helpful. They have bathrooms available for the customers and accessible handicap parking near the the garden area. Home Depot is the place to go for just about any home project.

Prejudice but had what we needed. Treated others fine as we watched if it wasnt for that I would of gave 5 stars easy

I went online looking for 2 separate products. In each case, the website stated this product available in store. However, upon arrival at the selected store - neither product was available and the in-store clerk told me I had to order the items online?? So...which is it? I feel they need to be truthful up front and not dupe you into coming into the store. Just sayin..

They had what I was looking for

Great spot for shop

Staff is amazing, store has everything I need for my gardening needs.

Able to find my item with the help of the associate.

I rented the Home Depot vanPeople at the desk were super niceThank you!

Try to spend less than 100$. Nope 105.

I like to go here for all my home construction needs. But the price of wood it got very high!!

Went for small 24 volt-18 Watt bulb. Not in stock. Ordered Online, to pick-up at store, No shipping charge that way. Suggest for small items, best to order online and pick-up. Much easier, and Time Saver.🤗

The support I got was great

I found what I needed and bought other items.

Helpful staff.. some items on low supply.

The star is for costumer service, went to store today as usual and realize that there is not much for costumer service walked around the Store must have walk past at least10 employees and not one asked if I need it help not a simple good morning, got to cashier and lady (carol) has the worst attitude and talked to me as if I was trying to steal stuff. I’m not much for human interaction but damn... then they wonder why people only wanna buy online or go to self check out....

Got everything I needed

Staff are very helpful

Pizza pizza... ok