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Extra Space Storage
1755 E Highland Ave, San Bernardino, CA 92404, United States
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Extra Space Storage
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Sh
Review №1

Art was very helpful getting me set up. He helped me find the best unit and price. He also took time to walk me through the contract. Great experience.

Gu
Review №2

I recommend this place and the service is good. I had another storage near the mountains and because the door is outside my stuff is extremely dusty. Tired of that I decided for a smaller 10x15 unit indoors and Im planning now the organization of my stuff, something which may take a month but everything will be organized in Craftsman interlocked racks and Costco plastic boxes, like never before. My apartment is one block away and this location is very convenient, instead the other 8 miles away.

Ya
Review №3

Have a unit with them and now looking elsewhere my rent has tremendously gone up starting when we got the unit at 64 dollars and we had great customer service. now we are paying over150$ for the same small unit.. ridiculous

Ri
Review №4

Art and Naomene were a great and explain everything in full details. I appreciate them very much. Thanks guys :-)

Ra
Review №5

I walked in today to just ask about possibly needing a storage in the near future. Art walked me through all of the normal pricing, what to expect, and even helped me look for the unit at another local extra space when he didn’t have what I needed. He only had one unit left, but it was too small for what I needed. He really broke down everything and made it easy to understand. Hopefully when I need the unit, there is one here.

Da
Review №6

Fast friendly service clean place to store your can store your stuff. I need doing business over 5 years tried other places always come back to Extra Space storage

Pr
Review №7

Art has always been helpful and is doing a great job. This place looks great

Re
Review №8

Me and my fiancé found out that the gentleman name Art was working at this storage unit and decided to get a unit here. They are very friendly and helpful. We first met Art at the extra space storage unit in Bloomington. I recommend them if you ever need a storage unit.

Ka
Review №9

The property looks nice for being in San Bernardino. Like they take care of it and is safe.

Ri
Review №10

Owner needs to do better background checks. Dont trust natolene with ur info. Identity/ card or accnt #s. if she doesnt use it herself then shes selling it

Mi
Review №11

Just moved out of my storage unit here and everything about my experience here in the last year has been great. I never worried about my belongings with the units being indoors and behind security gates. Customer service has been very friendly and helpful and the prices are fair! I would highly recommend this storage facility.

Az
Review №12

Art is very friendly and easy to communicate with. Thats why I always go back to extra space because they always have a good service. Thank you Art!

Ga
Review №13

The guy in the office was helpful. Excellent customer service.

Ka
Review №14

Best experience, just moved to San Bernardino and Art got us all situated and with a great price. Definitely recommend!

Ar
Review №15

Thank you Kenny for helping me out with this storage 10x20 greatly appreciate you Kenny. You made it so easy to rent the storage space. Your awesome 👍😎

Ch
Review №16

Art you are Amazing, thanks for making it easier for me here.

Tr
Review №17

Great experience!! Store Manager Art made it an extremely great experience! I stored my items there for approximately a year in a half and never had an issue with theft, loiters, or with my unit! I would highly recommend them!Safe! Clean!

Mi
Review №18

Art is such a wonderful person to work with. He was kind and friendly and answered all my questions about a new unit. He even displayed such kindness to my baby. Very happy to do business here.

Br
Review №19

Art was very helpful and understanding with my mom needs. Very nice polite and respectful. Reccomend this place to anyone

Gu
Review №20

I met with Kenny he was supper helpful and answered all my questions! Great customer service!

Ki
Review №21

Great job! Keep up the good work

da
Review №22

Art was very friendly and helpful. Also the property is very clean as well.

La
Review №23

Art did a great job, showed me to my unit and showed me how clean the property and unit was,.

Do
Review №24

I just have to say if you are looking for a storage this is definitely the place, for so many reasons other than your things will be safe,I have been going through so much going back since Halloween, I was struggling to make my payment and got locked out, they walked me to my storage so I can get my kids decorations out.. I was making every attempt to pay and ended up paying they saw how hard I was trying and when I ended up getting locked out again they gave me temporary access to put all my belongings in, I fell on really hard times & just needed to make sure all my kids belongings were safe, I was moving everything alone, I told them my situation never did they look down on me or make me feel ashamed for my struggle, they cared and wanted to help in whatever way they can, they gave me access for days to put my stuff in storage, Now I’m not saying you can do all this and still not pay, I want to be clear they still have a business to run and I understood that, I would make any kind of payment I could to show good faith, With everything I was dealing with and believe me it was something very hard, but having them try and help allowing me to secure my kids belongings, just took off a lot of stress it was something good during something bad that I couldn’t be more grateful for.. and it’s not just one it’s the whole company, each one had the same reaction to me, never never did they treat me different each one helped and treated me with respect and understanding, Josh, Matthew, just to name a few I’m bad with names, but I want to thank everyone at extra space storage..

Er
Review №25

Art was amazing with his customer service

Ma
Review №26

Great costumer service Art was very helpful with getting me my unit highly recommend

Jo
Review №27

I wasnt able to rent because they were full but Art did everything he could to try and find me a space, excellent job.

An
Review №28

Naomi did a excellent job.

Mi
Review №29

Good customer service and friendly staff.

Ma
Review №30

Huge thank you to Art for helping us get into our unit.

Le
Review №31

On-site manager went above expectations, highly recommend this location.

Va
Review №32

Very good communication an was very helpful...very good in people skills....kenny..was very helpful

Je
Review №33

EXTRA SPACE STORAGE IS NUMBER ONE IN MY BOOK THE WORKERS ARE SO NICE AND HELPFUL AND ITS ALL WAY,S VERY CLEAN YOU GUYS ARE THE BEST

Ja
Review №34

Art was very kind, and he explained every detail of the procedures and policies. I walked away with a very good understanding.

Na
Review №35

Kenny was great professional and helpful made Me feel comfortable and gave me a great deal highly suggested!!!

De
Review №36

Art was professional, thorough, and answered all my questions. I look forward to meeting him next week.

Mi
Review №37

Art’s customer service was rest and very specific! Made the entire experience a joyful one!

Li
Review №38

Karen and Art did and awsome job, I would recommend her again

Mo
Review №39

Art At front Desk was amazing Really Enjoyable to speak with and friendly Fast Easy Process thanks Art

Li
Review №40

I was accommodated quickly with efficiency and great customer service. Thank you.

Em
Review №41

Michael was awesome. Helped me quickly get an convenient storage. Did online Reservation. Im Good. Ty

Yv
Review №42

Great customer service ! Good prices

Ca
Review №43

The staff was very professional, polite, and respectful. I would recommend this place to anyone.

Ja
Review №44

Very nice.... No problems

Ev
Review №45

Art is a wonderful help and made it easy and answered all my questions

Ka
Review №46

Art did a very good job on explaining everything the rules

Lu
Review №47

Did it online, quick and easy

Jo
Review №48

Great customer service and very helpful

al
Review №49

Art did a great job

An
Review №50

Quick and easy hassle free

Ro
Review №51

The staffe was friendly and knowledgeable. When we arrived to our unit it was clean. Spoke with an employee while there, he was friendly and helpful.

Jo
Review №52

They were very helpful and worked hard on getting me a good deal for what I needed.

Mi
Review №53

The customer service is top notch they help you with anything you might need, they make this part of moving less stressful 😀

Ka
Review №54

Great customer service very polite and helpful and got everything taken care of for quickly to move in. Thank you Kenny. Appreciate your help

Ja
Review №55

Art did a great job and would recommend him to anyone

Tr
Review №56

I was able to find exactly what I needed for the items I needed to store. Friendly employee and explained everything clearly. Bought the storage unit on the spot.

Ti
Review №57

Super reliable, fast and easy sign up with very frieny customer service 10/10 will stay with

Fa
Review №58

Great customer service super friendly and also very helpful! Definitely recommend this place!!

Ka
Review №59

Clean facility, very helpful & knowledgeable! Great customer service! Matthew was awesome in helping me select a unit and answering all my questions!! Great prices as well!

Ge
Review №60

Fast efficient clean

Ti
Review №61

Very nice employees very helpful. I love this place !

Lo
Review №62

No complaints. My stuff in storage was safe for the two years I used them. I would highly recommend using them.

Ne
Review №63

Love the customer service. Matthew was so helpful he knew exactly what I needed, he had me in & out!

Ma
Review №64

Great specials ask for Matt! Fast and courteous in and out. He helps with all your needs! I strongly recommend Extra Space Storage if youre looking for a safe and reliable place!

P
Review №65

Simply put... Matthew is the most professional man Ive met yet with storage units.If I still had my business I would hire him in a heartbeat.

Je
Review №66

Loved the promo! Last min needed a small storage & very close by to home! Matthew was very sweet & friendly the whole moment & explained to me the whole process & made sure I was comfortable with it ! Definitely recommended this space storage to everyone !😃

Cl
Review №67

Matthew and Josh have been wonderful in helping me with my storage needs. They are friendly and provide excellent customer service. I definitely recommend Extra Space Storage.

Ga
Review №68

Really Loved the service that Matthew provided, very helpful and experienced employee. Really like the prices and the promotion they got going on. Definitely recommend Extra Space if youre in need of a storage unit.

da
Review №69

This is my second time at this place i.love it staff is help and nice

Vi
Review №70

Friendly, fast, convenient. Ask for move in promotion, so much cheaper then expected. Matt was a great help, he can help u save time n money too.

Ch
Review №71

It is a great storage place the people are kind and considerate

Ch
Review №72

Michael went above and beyond to help with my situation. I would recommend Extra Space Storage to anyone. Especially this location. If I could give more than 5 stars I would. Thank you for making my experience less stressful.

Te
Review №73

Matthew Dumas helped me and was berry helpful. Highly recommend anyone needing storage space. I’m from the area and know now that this location is secure and stress free. Thanks Mathew.

Je
Review №74

Kenny was nice showed me my options very polite and professional

Na
Review №75

Mathew is amazing. Very helpful he knows his stuff... Thank u extra space for holding my stuff if a safe place

Ta
Review №76

Customer service was very polite and knowledgeable. Matthew searched for the best rates for me. Im thankful for his good customer service

va
Review №77

Went into the store after calling on the phone. The manager had told me a different price than what I was told on the phone. He gave me a good price anyway and was very polite

Me
Review №78

Easy and very friendly staff. Renting my storage was fast and easy. I would recommend this facility to family and friends!

Ta
Review №79

Michael and Elaina are super awesome! Theyre knowledgeable, courteous and friendly. I got the best deal and the process was very smooth. Go see them!!!

Ma
Review №80

Thank you so

Ra
Review №81

Great service from Arturo.

Sc
Review №82

My experience was outstanding. Paola was a great help and extremely friendly and helpful. Nice clean place. Got me in and out fast. Go see her. Tell her to sit up straight so she doesnt get back problems later in life.

Kr
Review №83

My uncle recently got a unit at this amazing storage place. The staff was very helpful and very nice. Couldnt find a better place for my uncle to store all his most valued items. Thank you Paola Sanchez for all your help and patience.

Yo
Review №84

Store manager Matthew and his co-workers are awesome, helped me with a situation I had with downsizing my unit. They were very helpful and caring, highly recommend this location for all your storage needs.

Ka
Review №85

I was greeted and help by Matt as soon as I walked thru the door. He was very friendly and understanding throughout our conversation. He displayed excellent customer service.

Am
Review №86

This storage facility is by far one of the best I have encountered in this area. Well kept and easy to find. Even though I did not go in to actually rent a unit but to buy moving boxes, I was treated with respect and helped very promptly. Michael was very professional, friendly and very knowledgeable about the products. I will definitely be purchasing a unit from them in the near future. I would definitely recommend extra space to my friends and family.

RI
Review №87

It was simple and easy and the employees were polite and professional.

Ma
Review №88

I visited this storage place with a friend, and was surprised at the level of professionalism from this young man (Elijah) he really cares about the customer. It was pretty hot and he offered me a bottle of water. He was polite, friendly and made this ordinary trip and very pleasant experience. I do not have a space here, but if ever I need one I will drive out my way to keep my things in storage here .THANK you Mr Elijah!

N
Review №89

This is a great storage facility! This site is so clean you could eat off the ground...Brian the Manager was extremely helpful. He really took the time to explain the different sizes and the different types of units. I went with an indoor and I love it! His site even provided me with a FREE MOVE IN TRUCK! It really was FREE! I am so glad I went with this storage place.

De
Review №90

I absolutely love working w/ Tessa and Ashleigh. They were very swift and thorough & took care of my needs right away. There was a pricing discrepancy that they immediately resolved - even when they werent obligated to, as I had my contract set up by a sister facility. Their location/facility was clean and I was able to get a very accessible unit. Overall very satisfied with the customer service.I will be definitely recommending them to anyone that is looking for these services.

Tr
Review №91

I love this storage they gave me a great first month move in deal. They were very helpful just good people

Ma
Review №92

Excelente service.

Ro
Review №93

Very good customer service! Mathew was very helpful. I’m glad I came here to store my stuff.

Or
Review №94

Tyrone the store manager and Brian the assistant manager gave me great customer service. Helped us (myself and my mother) quickly move under an emergency situation. The prices are reasonable, The units are clean. The atmosphere is outstanding. I 100% recommend anyone who wants to store their stuff. Talk to these guys. They are quick fast and understanding. Best service ever - OJ UNIT 575

Jo
Review №95

Very great experience with josh, helped get our unit quick and easy would recommend coming here !

Ge
Review №96

Great friendly service by KennyThank you!!

Ja
Review №97

Edited: this business doesn’t adequately protect your property, not enough cameras and security measures, stored my items here and within less that two weeks my unit was broken into and that is very suspicious. Stay away from this business or be mindful of the risk that’s comes with using their services.:::**Great customer service, clean location and reasonable price. !! You won’t be disappointed give them a try**

Ma
Review №98

Interim manager Rosa was wonderful. My first time renting a storage unit was simple and easy. Rosa was super helpful and answered all my questions. Would definitely recommend!

Li
Review №99

My experience here at extra space storage was nice the people are real kind and have good service good job

An
Review №100

I was very happy with my experience at extra space storage the welcome me helped me out and most important very good prices very good customers services.

Information
30 Photos
100 Comments
4.8 Rating
  • Address:1755 E Highland Ave, San Bernardino, CA 92404, United States
  • Site:https://extraspace.com/storage/facilities/us/california/san_bernardino/1000000152/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_ODIzNTg5Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 909-884-2290
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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