I had help from a lady named Hayli and she was wonderful. Fast, nice, respectful and professional. I had two small kids with me she was super nice to them and made it easy and all around a great experience for me. Last time I came here it was terrible and I’m really impressed that they hired better people. Thank you again Hayli! I’ll be back soon!
This is the worst MAC store. Every single person that works here should be fired. The customer service is the worst. Everyone is so rude. No one wants to help you. This store should be shut down. None of the employees that work here deserve a job. I would give a 0 if I could.
I love Mac; however, the girls that work at this location are very rude. Every single time I go, it seems the girls don’t want to sell and have an attitude. I’ve been to other Mac stores and never had a bad experience. I went yesterday to Mac at SB mall before they closed and seemed like the lady was just ignoring customers and responded in a rude manner.
I got matched took the item home and when I put it on the next day it looked very orange returned it and asked if they would match me up again but they said they didnt have time for that so they gave me one shade lighter stopped going to Mac for awhile but when I would go they would sit you down and put the foundation all over your face to see how you like it not here they just put it on one cheek not even the full cheek and then there like it looks good and you go home and its way more orange then your skin color I will be going to a different Mac location I guess
Uncomfortable customer service. As I’m looking at the concealer to try to find my matching color from the concealer sample that I have with me, an employee approached me. First off, she acted like she didn’t really want to help me. Secondly, I asked her which color was closest to the one the one I held in my hand and she gave me lazy responses and if she just wanted me to hurry up and pick one so she can ring it and get me out of there. I quickly chose a color then she rung me up. The price came up to $32 and for some reason and for the first time ever in a cosmetic store, she took my $20 and passed it through one of those scanners as if she had an idea that my money might be fake or something. Afterwards I went to bare minerals and they did not do that to me. Idk, but that blonde lady made me feel extremely uncomfortable. Not going back here.
Tommy was amazing😊💕 so sweet and his skills are out of thid world🙌🌍
These people are so rude I was ready to buy lots of makeup but these girls were talking as I was not even there. Just go to the one in Redlands. They should hire new people or they will go out of business
Worst mac store was there for 20 minute wasnt greeted or help at all
Very rude people
Expensive
Yes