My local Home Depot...I always find all my home needs here, plus extra! Their paint dept is always stocked well with a wide variety of paints for all of your Diy projects. The employees I encounter are busy but always willing to lend a hand when you have a question. Ive been shopping here for years!
Customer service sucks. I have had to talk to manager a couple times with people not caring or no one to be found. I try to not go here if I can. If the local hardware store KL hardware doesn’t have it and it is a rush, I got here as a last resort!!!
Hospitality of San Bernardino CA very disappoint! employees no manners, no education, need more training and be professional ( customer service) always first remember that! ( paint dep👎)
Great place healthy flowers and great sales reps very knowledgeable
Any home depot I go to theres always someone that needs help, but here at home depot thats what there good for. You get lost youll be found by asking anyone with what your finding works a lot of better than walking the whole store and getting a good leg work out. Either one works for me.
Ive been to this Home Depot location many times for miscellaneous items to do projects or repairs at my parents house. Very happy with this store. They have always had the item(s) that Ive needed.
I purchase some products their seem to be more employees than usual, which is good. The thing is that the check out lines were too long. I suggest they open up more cash registered.
I went in to get Brown mulch from the store and they did not have any out in the display area. Fortunately Lena was working the register at the nursery area and was able to get me help. It took a bit to get a forklift out but she made sure to check in on the situation when I was waiting to assure me they were still working on it. This was great customer service on her part and made up for the wait.
I usually dont write reviews but employee T.B. helped us out today. We appreciate workers like him. He helped us cut some drywall sheet and measure it.
Nice Home Depot. Big and well stocked. They seem to cater to contractors do larger projects based the the heavy equipment out front in the rental yard.
Came to return a small, unused item. Return was quick and straight forward (within return time listed on receipt). Purchased a handful of small items and associates where able to direct me to the proper aisles. The appliance associate presented me with a parts department business card to locate new knobs for my stove. I didnt expect to find the knobs in store but was surprised about the parts department having them available to ship.
This Home Depot was pretty nice. As usual, they are well kept and clean, employees are very helpful. As usual, the amount to choose from is simply mind boggling. Most of us whiz thru with ideas of what we want, lightly casting our eyes at this and that. But like many modern superstores, one could easily spend a near entire day looking at all of the items on offer.Checkout is swift, pleasant.
Very unorganized, Associates standing around talking, customer service call over the intercom for isle 32 for lumber, isle 23 for lumber. 25 minutes later a gentleman named Josh came out of the bathroom and I asked if he would pls help me he was happy to. Cant find merchandise due to being misplaced.
Was not crowded today All the employees were very helpful add found some discount prices and some discount prices I always shop midweek home depot my favorite place
Do you have to find the right employee willing to help you becucause there are a lot of them that just dont bother paying attention to what youre saying or dont want to waste their time helping you or they feel your not worth helping
Always fully stocked and great attitude by most employees. Helpful
Lazy guy in the paint dept didn’t want to put any effort into color matching a sample of stucco brought in. I explained that go to different HD all the time to color match and ive never heard the excuse that they can’t color match an uneven surface. But he said that’s what his superiors are telling him…even though ive done this 100s of times at HD from San Diego to OC to LA to the IE. Anyway I said forget it and went to another HD further from my jobsite and the girl did it with no issue, no complaint, no excuses. I’ll never go to the paint department at this HD again. Wasted so much time.
My dads water heater went out and we took a trip to Home Depot and we found the right heater at the right price, special thanks to Jiu at Customer service for letting me borrow her tape measurement to see if it fits in my car.. and it did fit, I know they offer free delivery but we need to replace it immediately.. so I suggest you if you can install it yourself you will save a lot of money !! a sub contractor quoted me $1,735.oo plus tax including heater, permit and labor.. we saved $1,130.oo on labor and haul away the old one.
I love to shop here for every thing for inside and outside my home. Bruce in Plumbing is an amazing employee and Always helpful. Store is very clean, employees friendly.
Every employee was helpful, gentle man that was working the door area the day I bought my turf was so helpful to my sister and I it was unbelievable. We had just left here when we went over to rialto for a item San Bernardino store didnt have and it was a horrible experience. Love the San Bernardino location just for the helpful people.
Today i needed to order special windows for my house.The regular associates were out today but Phaedra R jumped in there and helped me to get these ordered She was absolutely amazing Thank You Phaedra
I went through the self-checkout line, and they have new hand-held scan guns there. They work great, and I was able to quickly just pull the trigger multiple times for a repeated item. Certainly quicker than the old built-in scanner below the glass. Nice job HD!
It was an awesome experience today at The Home depot. What made my experience amazing was Benjamin, Kevin, Stephanie, Josh, Rita and Ascelia. Anyone who has ever been to The Home Depot knows its difficult finding one person let alone 6 different people. 2👍🏾👍🏾 thumbs up great customer service experience today. I found what I needed, sales floor was neat and organized.Keep up the great work!!
Difficult to find parking centered for entrance and exit because of rentals.
My favorite place for my need to get the job done 😊👍
Great service but they have no rope light. Wth? Ordering it on line, didnt give me a discount. Price went from $53 to $230. Nope on the rope...light.
Rude customer service.Order a more than a pallet of tile. Employees were rude and send me back to the returning line and took long to load me up. And time is crucial when you need to get work done.
VICTOR IN PLUMBING IS OUTSTANDING !!!! 10 STARS FOR FIRST CLASS SERVICE !!!! WENT OUT OF HIS WAY TO FIND US THE PLUMBING PARTS THAT WE NEEDED !!
Everything I needed was in stock. Had a big job got everything I could get here
Ms. Linda was very helpful and made our experience 10x better
My fav store. Staff is great and they always got what I need. Wish I could shop their everyday. Thumbs up guys. You do a awesome job.
It was okay. Really bizzy tho. I dont like how they tell u which checkout to use - traditional cashier or self-checkout. Nazis
Not helpful in the least. They said that they were out of stock in the part that I needed, yet my landlord went and bought it from there the same day, making me feel like an idiot.
My go to shopping center. When Im down I go to Home Depot. When Im happy I go to Home Depot. Staff is always willing to help me find what Im looking for. Job well done.
Everyone knows great place to get what you need for home improvement precious a lot of stuff bathroom faucets kitchen faucets sink for the kitchen sink going to remodel everything for a former girlfriend get rid of 1970s look lol
I found it that if you ask nicely there is always somebody willing to help
Good place to shop for most of the stuffs to fix my house.
Employees are quite helpful yet the store itself was understocked in a few items. For our party,there were no safety goggles with readers 🤓👓
12 mins on hold called another store to see if they wanted to help me
Sure its a giant warehouse but the employees have always been helpful and patient. Keep up the good work!
OCD ORGANIZED! WHAT YOU NEED IS AT THE CORRECT SECTION. I LIKE TO USE THE APP IF ITA AVAILABLE AT THE STORE FIRST OR COMPARE AT THE SAME TIME
My loves home depot.
Great place to buy your stuff and great customer service.
Great customer service. Good prices
Very good customer service. Also helpful
Love coming to this specific one they have everything here and if you need assistance they ready to help
Told me to wait behind a fence in order for them to open the cage for a nest mini. Made me feel like a criminal. When they couldnt find one she said they didnt have them in the cage and that they were in the department but that she would have to go look for them. I liked that she was willing to help me even though she would have to put in the effort. I waited for twenty mins and went to go see what she was doing. She was in the department going in boxes and looking for the speakers. She said she looked on the other isle where they being sold as a promotion. She said somebody probably stole them cause she could see them. She then went to another isle and continued to look. When I got to her she told me that she would have to call me in order to give her more time to finding then I told her that I had already been there for an hour and that I needed to go. She said she was sorry that she could not help me and could not find the speakers. I was upset but it was what it was. Before I left I went to the first isle she went to look to see if she missed something with in two minutes I found the boxes and low and behold I found them and did her job for her. I guess it is what it is. She tried and I like that but if it was a snake it would have bit her. Common lady 👩.
We found what we were looking for. It was pretty busy. They had to get more help, than we moved quickly.
Picked up my Princess lillies…nice selection of colors…
Helpful staff, clean and organized layout.
Great I always finde anything I need
Good customer service 💯enjoyed my experience with Home Depot🛒
Redlands is fast and have people on the floor to help you.
Knowledgeable staff. Very helpful.
Great Jon at the Custer service department
Bob in gardening is always giving great customer service... always friendly...will definitely be back!!
Lots of fantastic deals.
Great! Customer Service employee Carrie was the best, she helped us so much. Great gal.
Home Depot is my store for my woodworking hobby, along where I found my new dishwasher.
Was able to find what J was looking for very easyTY home depot
This one seems much bigger than my local home depot, useful stuff good service
Very organized and clean store. Parking was abundant and the staff was super friendly and accommodating.
They took a little while to help me cutting my wood but other than that everything was okay
The store is clean. the guy helping me get spray paint out pretty helpful. Usually if I have a question they are helpful.
Extremely helpful staff members, helped me get a lot of wood for way cheaper than normal
Home Depot had everything I needed and the cashier Toe-Knee (Tony) was exceptional. He patiently and professionally assisted me. I also had some issue with a gift card. Instead of telling me it didnt work and moved on, Toe-Knee tried several methods of entering the gift card.Toe-Knee is an asset to Home Depot and because of him I will definitely return to this Home Depot.
Overall the store was clean, the employees were very helpful. However the parking lot can be a little hectic and it looks dirty.
The customer service was poor when I had to pick up my order. I filed a complaint with the store manager about how some of the employees needed people skills and showed No interest in helping customers
Reliable and good place to shop. This is not my hometown homedepot but I perefer to come here for their service.
The rental area was simple very excellent service made a rough day nice. Thank you Skipy or something like that he showed went that extra mile
Waiting over 30 minutes to be helped in electrical.
The worse part about Home Depot in San Bernadino on Hospitality Lane is the inconsistency in available help.Sometimes when we go there, there are numerous employees available to assist us but on this trip we couldnt get any help. On a different trip to this store we were able to get help in one department but none in another.Its very frustrating.We recently bought about 2700 square feet of flooring and we were looking for finish pieces but couldnt locate any or get any help to see about ordering some. We also needed some picture hangers that wouldnt damage walls but couldnt get help from the employee who was working on the aisle. He just directed us to another part of the aisle which we had already looked at and were unable to find them. We looked again and still couldnt find any.On the other hand when we ordered the flooring and related items from the store at Sierra Crossing from Danielle we had great service. She knew the product and just what we needed to get started and ordered it in sufficient quantity so that we didnt run short or have too much overage. It was a pleasure working with her.
Always great employees ready to help you
It would be nice if the associates ask the customer(s) if they need help as they pass use or when were greeted. Instead of us always looking for one. Maybe have some by the front entranceThey are very helpful once we locate one
Seems bigger than the one in Redlands. Found the stuff I needed.
Jennifer the cashier was absolutely amazing at helping me out, very friendly and covid safe with my items.
It was good they got all the tools you need for rental itsIts a very good action
Love the order online then go pick up works very well
Found what I needed in a timely manner, pleasant trip. Steady flow of consumers.
Went into Home Depot looking for door hinges. The store was closing in 20 minutes and usually it’s hard to find help. We asked Art and he immediately came over and assisted us. This type of willingness help is hard to find now a day. Great customer service and didn’t rush us at all. Thank you Art!
Alot of good specials
Just what you expect... Nuts and bolts from A to Z and everything in between. Be prepared forsticker shock in the lumber department
Great customer service and if ur interested in repairs or building then the store will be great for all trades
Love Home Depot but I cannot give them a higher rating until they start accepting Apple Pay.
Nice place to shop
All your home needs in one place.
Good working people eger to help you
A great place for materials and tools.