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Outdoor Living RV
10510 TX-1604 Loop, San Antonio, TX 78254, United States
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Outdoor Living RV
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Ty
Review №1

Super friendly staff. Great service department. Long wait for parking spot but its that way everywhere!As for the trailer, we LOVE being owners of our own TT. Thank you OL for helping us live our dream!

Br
Review №2

Outdoor Living is right off of Loop 1604 on the Northwest side. My wife and I have stopped there frequently over the years. We mainly go thereto browse the RV selection but I have also found them useful for parts. They have a pretty decent selection and can order anything you might need. They have always been super friendly and helpful.

er
Review №3

Very professional..Just both a RV trailer there..Very friendly and willing to go the mile to help ..Ben is a good sell manWill recommend to any one to check this place ...Eric

Ch
Review №4

This place has been a heaven sent and his hands down the very best RV SALES AND RV SERVICES location that we’ve found yet. The service manager Cory and all staff are knowledgeable, friendly and very down to earth. As a new businesses owner myself I’ve had a lot of learning curves, and I am ashamed to say, I have even been THAT client that comes in 30 minutes before closed because I did something dumb and couldn’t afford to loss a day of business... They treated me like they had just opened and didn’t even charge me for looking under my hood, amazing because some places would charge for that! These guys aren’t trying to take advantage of anyone and they’re on top of their stuff. We will be long time clients and I am already setting my next appointment today for service on my Van! Thank you, Outdoor Living RV!

Be
Review №5

Ben provided great customer service but he was low on inventory. He referred us to Ron Hovey

Ma
Review №6

We are transporters and we were treated badly. We were supposed to pick a customers trailer on Friday . They didnt put on the slide topper that was paid for by the customer. They blatantly lied and tried to say that we rushed them . They open at 8:00 and didnt have the trailer cleaned. They didnt like me taking pictures for the customer. They cursed at me . They used the f word at me . Im sixty years old and I dont appreciate that kind of language . The fact is they didnt care about their customer or the transporter. They didnt care about our timeline . They wouldnt accept responsibility for anything . We were literally stuck in the crossfire. Good luck if you have to deal with them .

Ja
Review №7

Awesome!! There Friendly and showed us great campers for our new silverado 2500hd helped look into what would work for life style.. #camplife #rvcamping #outdoorlivingrv #skullcrusheradventures

Ga
Review №8

Cory and the service department are unbeatable!

Le
Review №9

Super friendly staff and allowed us to tour the RVs inside and out even while it was raining. They really care for their customers and know everything about their RVs!

Ca
Review №10

This is an outstanding business built around true hospitality and customer service. Everyone was very helpful.Ask for Casper when you go in and you can guarantee you will get taken care of. My experience with him was awesome! Honest, fair, no beating around the bush. He also did everything he said he would do. A true man of his word!If looking for an RV this is definitely the place to go!

Ke
Review №11

Wonderful business. Went in just to look at some RVs and talked to Sandy, she asked a few questions and let us look at all of the inventory and didnt pressure us at all. Definitely will consider purchasing from Outdoor Living RV in the future.

Ry
Review №12

If you are in the market for an RV, please go see Casper. You will not be let down. He knows what quality RVs are. They only stock quality manufactured RVs, as they have hand selected the brands they stock for that very reason. He will provide the reasons why the RVs he sells are stellar when compared to other manufacturers. Not only are their RVs of better quality, the deals they provide are unbeatable. The Outdoor Living RV sales team is a very knowledgeable crew and will guide through the whole RV lifestyle process. Go check out the Outdoor Living RV complex, you will be happy and pleased.

An
Review №13

We came into town for vacation and having issues with our generator. We found that they were close to where we were staying and called yo see if they were able to help us. They told us come in. They inspected and found the issue. They ordered the part and got us on the road again within 24 hrs. They are an amazing.

Ra
Review №14

Great help and people!

Do
Review №15

We received a recall notice from KZ that required additional tape around the propane connections on the trailer. Cory allowed me to send pictures first to confirm I needed the repair prior to bringing the trailer in. We had plans to take the trailer out that coming weekend. Once he confirmed we needed the repair, he was able to get us in and out the day we were leaving for a trip. He gave us multiple tips and even helped us get the truck set up to charge the battery while connected to the trailer. Some of the best service I have ever received. You can tell he has a wealth of knowledge on these trailers. I will be taking the trailer to Cory anytime we need maintenance and highly recommend him and the service department.

Ar
Review №16

Outstanding service! My wife and I were looking for an RV and we decided to stop here since This dealership was close to the house . David gave us a quick rundown of the different features of various RVs. I explained to him we are shopping around and would go to a few more dealers. He did not pressure us at all and even gave us a location of some other local dealers . Well I know why he did after going to various dealers and looking for a couple of weeks we went back to him purchased an RV here. He gave my wife and I a 2 hour course on how to use and maintain our new to us RV. I would not hesitate going back or recommending family friend or strangers ! Great place, awesome attention to detail and great service. I only regret that there isn’t a 6 Star option to leave them !

Do
Review №17

We had the pleasure of meeting these wonderful Outdoor Living RV folks several years ago at the SA RV and Boat Show. Chris, Cory and team are exactly what they appear to be: honest, genuine, true to their word with an ample amount of integrity. No hustle, flashy offices, catchy sales pitches or empty promises... EVER! We have purchased two very low maintenance, comfortable and outstanding RV’s, and upgraded from a bumper pull to a very nice Durango Gold FL 380 which we consider home away from home. There was NO pressure to finance with them but we could not have gotten a lower interest anywhere else in Texas. After each purchase, they offer a hands on walk around inside and out demonstration of every piece of equipment and provide a very detailed manual for the buyer. There is simply no need or reason to look any further for your dream RV . Do yourself a favor and save time and money by contacting Donavan, Cory or Chris today - you will never look any where else. Happy RVing and Happy Travels from Kerrville, TX!

Za
Review №18

If your looking for an RV look no further. Friendly and helpful staff from the top down. David and Eddy were very knowledgeable in all the RVs and helped find one for our needs. Cory was instrumental in taking care of any little issues that we had (very little) and even gave us a piece of equipment that we lossed on the road, free of charge! The staff went further in helping us newbies move our new rig in and out of the storage area when they could. Easy financing, detailed walk through and great service after the sale!

Mi
Review №19

Brought RV in for quote to repair some damage. 7 days later and 5 phone calls and still no quote. Way too many RV dealerships around for bad service. You would think a small ma and pa dealer like this would know that. Wont be going back or recommend to others.

Ke
Review №20

Very pleased with their customer service. Had a new a/c unit installed last fall in 2 days. Yesterday my electric Jack went out, they tested my Jack and solved the problem. I will be back.Thank you.

Tr
Review №21

The staff at this facility were professional in their work and very helpful in making a comfortable atmosphere from beginning to end. If your looking into buying in the area I recommend this place.

Ja
Review №22

Went to Outdoor Living RV to just look at a used camper with no intentions of buying. We just wanted to see this style of camper in person as I had been researching it online for about a week. Casper came up to us to see if he could help and we told him exactly the one we came to see. It was in the back so he took us to take a look as well as a few other options. We told him we really werent interested in purchasing that day but decided to see what deal we could work out just in case. Long story short, he made us a deal we couldnt refuse. We put a small deposit down and had 3 days to think about it. After deciding that we still wanted it, we scheduled a time to go over it with the mechanic. I didnt go but my husband was very impressed with the mechanic and everything he told my husband. This was not our first camper but the first time someone educated us about it. We were suppose to pick it up but decided to wait until the weekend. No problem. The mechanic made a few adjustments to our trucks/camper braking system having to replace some blown fuses. The service along with Caspers help made everything go like clockwork. Go see Casper!

St
Review №23

The best dealership and the best service department by far! We are so glad we purchased our 2nd travel trailer from outdoor living. Our first experience at another dealership was not even close to the 5star experience here. Would highly recommend outdoor living. Great product and great price!

Sc
Review №24

Corey in the service department did an excellent job installing a hitch on our van. He was able to get the job done where as 3 other places could not. He really went above and beyond.

su
Review №25

Sales manager was very helpful and knowledgeable...not pushy..we are looking for new travel trailer after ours was totalled in an accident..We will definitely be back!

je
Review №26

Casper walked my wife and I around the lot and was very informative. We werent planning on buying a camper just yet and he was respectful of that- he gave us great info and pointers without being a typical pushy salesman. It was a very nice experience.

m
Review №27

We would definitely recommend purchasing an RV from Outdoor living. The knowledge and expertise were greatly appreciated, especially as first-time owners. We spent over 3 hours on our walk-through getting all the ins and outs of our new camper. Our salesman, David, knew we had a lot of questions and even set up a meeting with his top service guy, Cory, to help answer our questions.

Am
Review №28

We just purchased our first travel trailer from David Bumpass at Outdoor Living RV.The entire process was smooth and simple. David answered all of our questions (probably more than once) and was so helpful before, during and even after our purchase. We have already taken it on its inaugural trip and love it! Thank you so much!

St
Review №29

We bought our very first camper/RV/trailer at Outdoor Living from Bumpy! We started looking in April, then did serious research over the summer, and finally bought out a hold on one on Labor Day weekend. Bumpy was never pushy, instead, he was patient answering all of our questions. When we picked up our Sonic yesterday, he provided us with a 2 hour and 15 minute orientation, allowing me to take notes and ask even more questions. At the end of the day, he made us feel comfortable calling him in any situation.The service men (Cory and friends) were so helpful in installing and educating us on the new hitch! They made sure that both of us were comfortable with all of the connecting and disconnecting.I would recommend anyone purchasing their travel trailer from Outdoor Living! They put people first!

Bi
Review №30

Casper Kaspersky helped us out when we visited. He was very helpful and quite patient with us as he explained in detail the answers to our questions. Best construction, best type of roofing material, common configurations. Casper was very knowledgeable. Thanks for a great experience.

LO
Review №31

This is the best please great people David is so helpful and is the nicest person Ive dealt with in a long time yall I would drive a thousand miles out of my way to visit this wonderful business thank yall

Si
Review №32

Very helpful and friendly staff,I definitely recommend AVENTURE RV,

Ke
Review №33

I have known Kent Kasperski (Casper) for at least seven years here in Utah. Kent is a rarity in this day and age--a truly honest salesman. Everywhere he goes Kent builds a solid reputation and a loyal client base, because he genuinely has the customers best interest at heart. To Kent, his customers are not just potential sales marks, theyre people. I wish all salesmen were like Kent. He is a man you can trust; and a good friend.

Vi
Review №34

We have been dealing with Outdoor Living RV for almost 2 years now. We purchased our Sonic trailer back in 2015. The staff was nothing but helpful and it was a pleasant experience. Unfortunately our trailer went through hell. It was damaged by hail, burglarized then stolen (none of this was the fault of Outdoor Living RV). Needless to say the trailer was in their service department a few times. Now we are ready to purchase another one and Bumpy is already helping is out. The only thing I would say that needs improvement is the service department. They can be a bit slow for regular maintenance and repairs. Sometimes the trailer would sit on their lot for weeks waiting to have the bearings greased. Not a huge deal but can get a bit aggravating. Many thanks to Bumpy and Chris for being patient with us. Looking forward to purchasing our next trailer.

Da
Review №35

Cody helped me fix my thermostat over the phone. This shows that he has the customer in mind. He could have easily had me pull my rv to the shop and charged me to fix it. Instead he chose to be a great human and help a rv rookie out. Thank you.

Ad
Review №36

We went to see Casper Kasperski because we were looking to purchase a RV at this time we decided to wait because my wife was going to need surgery. He knows what the customer needs and best of all he was not demanding on trying to sell. We would go back to see him when we are ready.

Al
Review №37

The sales process was very pleasant and smooth. The financing was excellent with no pressure and our service was great. I will highly recommend.

Ad
Review №38

Outdoor Living is a low pressure RV buying environment, with a nice selection of RVs and onsite maintenance/repair shop. David B was friendly, helpful and easy to get in contact with. During our walk through after purchasing our RV he was very thorough!

Ru
Review №39

I recently discovered you have a new employee named Kent Kasperski. I know this man and would travel to Texas and find Outdoor Living RV to do any of my RV business. I live in Utah but this would not stop me! With Kent you will always get more then you pay for in an employee and a man who knows the importance of letting your yes be yes, and your no be no. Five stars for you and your judgment.

ca
Review №40

You have a new employee named Kent Kasperski. What an awesome choice of a person you got on your team. He is always nice and very helpful.

Ma
Review №41

Very friendly and helpful staff, not pushy and willing to spend the time to get you the answers you need.

Bu
Review №42

Awesome customer experience. From the start to the final step pulling out with the rig, no complaints at all. Great hospitality, not pushy, very laid back....every one we met was open and honest. Answered every question and provided experiences to help outline the dos and do nots of RVing. Highly recommended.10/8 update: called in due to some technical issues with the satellite ready feature....the same guy who gave me the 4 hour extremely detailed walk through just became the guy who doesnt know anything! He referred me to his tech guy who could call me back Tues. Turns out, thud rig isnt 100% satellite ready. Would have been good to know before getting out here. Not helpful whatsoever right now and a complete 180 customer service experience from my initial post.Funny thing, I was going to ask about purchasing a boat since we are at the lake and the family is pressing me for one....couldve turned this call into another sales opp. Not going to happen at this point. Ill go elsewhere.Overall, Id still give this place a chance but keep in mind why they are here (sales), what you hope to get out (a new rig), & expect what happens after deal is done (customer in past tense).

Re
Review №43

Casper is an outstanding salesperson. His customer service is outstanding.He is a pleasure to deal with.

Le
Review №44

Cory and the service team were top notch! We highly recommend Outdoor Living RV!!!

Ki
Review №45

Want to make the sale and never talk again. Service and promises not kept

Sh
Review №46

I looked at several dealerships in the area from New Braunfels to Boerne. I like the laid back atmosphere and they had a great travel trailer for me. I liked the Sonic and I got a great price. I also liked working with David Bumpass. He was very patient and helped me with questions I didnt know I should ask. I am glad I stopped in and I would recommend Outdoor Living to anyone!

M
Review №47

Great place to just walk through and see what is available.

He
Review №48

Great experience. David Bumpus was really helpful.

el
Review №49

They are full of it, customer service sucks I could go on and on. The owner will never return a call even after many attempts to get problem solved.DO NOT BUY FROM THIS COMPANY OR MASTER MARINE. Save yourself the trouble, the time and your money.

Sh
Review №50

My husband and love to camp. We started looking into RVs again. Came across a 2003 Palomino that Kent Kasperski (Casper) was showing in detail on youtube (We were sold on it). After viewing it several more times I contacted Casper and spoke to him. Got the info needed for financing. Bought it a week later. Did not see it or walk through it until the day we signed papers. Casper and his fellow employees went out of their way to make sure it was all in working order and ready to go. Thank you again Casper

Te
Review №51

Mar 2016: We just got our Denali TT out of the shop for repairs (busted pin in the Bedroom slide transfer case). We took it to Outdoor Living RV, and not only did they fix our slide (1/2 hr fix under warranty), they also did a $7 state inspection, plus inspected/resealed our roof for a total of $106 out of pocket costs....all done in under 2 weeks! We paid the additional warranty deduction of $100, and then we were on our way...happy campers again.Heres why we like them:1) Labor rates are LOW, the best in this area ($99/hr), Camping World/NB charges $139/hr and more then keeps your rig for months,2) Shop is easy to access (off N. Loop 1604, between Braun and Bandera Rd), and3) Theyre very honest, friendly and knowledgeable folks.For example, Chris the service manager, found that our roof seals/seams were in good shape, so he didnt charge us the full price originally quoted. Whens the last time your bill was LESS than your estimated cost? Also, we sent copies of our insurance and ext service policy via email so that cut down our wait times as well. During our repairs, Chris kept me informed via email every step of the way, and actually gave me inexpensive options on how to add a bike rack.For those of you in San Antonio area, please call or email Corry White to see if they can service your rig the next time you need repairs.

El
Review №52

They are crooked and sold me a me a trailer that leaks after he had assured me he would send someone on the roof to check it and make any repairs if necessary. With the heavy rain fall the night before the final inspection the leak should of been obvious. Instead his crew cleaned up all the water before the walk thru and told me the roof was great. I would never by another rv from bumpass again!

De
Review №53

DONAVAN was very nice and knowledgeable!

Al
Review №54

Excellent service by donovan

Do
Review №55

Pleasant.

Mi
Review №56

Great bunch of guys

Information
26 Photos
56 Comments
4.6 Rating
  • Address:10510 TX-1604 Loop, San Antonio, TX 78254, United States
  • Site:http://outdoorlivingrv.com/
  • Phone:+1 210-521-2575
Categories
  • Camping store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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