Guy in the shop is very helpful and great to listen to. Even if the shop doesnt have it he knows where to find it at other stores highly recommend you go here for anything of a military or police nature or if you just want to here some interesting stories!
Permanently closed, sign on door states other location is on valley high drive.
The Manager here is great! I was having dog tags made for players of a basketball team I coach, its a school team. The man gave me a very helpful discount of which I didnt ask for, or about. The store is clean, orderly, & set-up in a way that makes things easy to locate. Parking is good, easy to get in and out of the parking lot. Roger that, Ill absolutely shop here again. STRIKE!
Has pretty much everything you need. Would have gave it 5 stars if they didnt alter their hours of operation for covid
Excellent service. Very helpful in getting the correct equipment to send kid off to military school.
Went here looking for some boots for my son. Didnt get checked on to make sure we were finding everything ok. Good thing we could fend for ourselves. Otherwise the visit was ok.
If you are military personnel, the prices on some of the gear here are outrageous compared to the exchange or clothing sales on Ft. Sam Houston; however, they offer many things here that the former places do not. They offer a wide variety of superior tactical footwear, and as an Army officer who buys a pie once every couple years, they are very helpful with guiding you to the right boot for your foot and needs. This location also offers superior customer service. The staff here are incredibly friendly and quick to assist -sometimes I’m tempted to come here just for the conversation! They also help you with ordering any item from their website that isn’t on their shelves to make sure you get what you need. Definitely not the best place to buy EVERYTHING military, but certainly worth your time to check out the inventory and buy your boots here.
Staff was very helpful. I went in looking for boots, he asked a few questions about what was a priority in the boot and the first boot he gave me was perfect. He really knows his stuff!
Great! Staff vary helpful. I found a great pair of boots. Also going back for 4 pairs of pants next week. Your employees know there gear. Thank youMuch better then going on post.
Good place to buy military gear without going on post. Its a little pricey, but so is the Clothing and Sales on post. I highly recommend going across the street to the Army Surplus store.
Got here at 10:30 with my airman to get some new shoes and this place was closed. The sign on the door says it should be open. Not professional and a waste of time because we have a limited amount of time with our airman.
Very great stuff a d wonderful service
Very nice and friendly environment.
Great customer service Sean helped me out pretty well appreciate the courtesy and helpfulness from the shop
Marianna was really nice and welcoming. She took her time to explain the differences in the boots and I had a nice time with her. Good customer service
More items online than in the store. Good prices, more in line with military than civilian gear. Customer service needs attention to, especially in regards to answering questions.
If youre looking for some basic uniform items for any branch of the military, the on-post Clothing and Sales will do, but if you want something of better quality or something that suits your particular occupation bettet, try US Patriot Tactical. The customer service is great. The staff is not interested in getting you to buy the most expensive or as many things as they can get you to. Instead, their it interest is in finding what best would benefit you.
Not sure what I am reviewing. If this is at Ft Sam Houston ok. Offer variety of products, selection, prices vary but affordable. Always bargains. Good place to brouse.
Awesome gear, big store, and the girl that helped me ( though I cant remember her name ), was amazing. She was very easy to talk to, extremely helpful, and very knowledgeable. Half the reason Ill be coming back is because of her.
Really wide selection of boots and uniform pieces. All the employees understand military regs so you know you can get something thats authorized. If you have any questions, just ask. Theyre there to help.
Great place to get military or law enforcement gear..if its not in store, no worries..they will order it for you. The prices are good too and the quality is even better, highly recommend!
I felt like I got honest evaluations about the items I was interested in. I will definitely shop there again for that simple reason.
Excellent service, polite, friendly and smiles on their faces. You dont see a smile just anywhere. Made my day worth rushing in there 10 minutes to closing.rate it 100 plus
Good selection and prices.
Has lots of good stuff. I really like my new belt from here
Nice staff, great selection and fair prices.
Needed items for hike at WSMR on Mar 25. Received great advice and purchased what I needed. Will b back.
Best Tactical Store in the Lackland AFB area! Fantastic selection of gear for the military. Friendly and knowledgeable staff!
Great attitudes and understands what the customer needs. Great customer service.
Unparalleled customer service. I bought a pair of boots, when I got them back home it turned out the boots were two different sizes. I was unable to return to the store and when I called the store to inquire about shipping them back, the manager said he was leaving the store and would meet me at Ft Hood. He drove two hours to exchange the boots for me. Cant beat that kind of service.
I normally dont write reviews but I want to help out my fellow soldiers and veterans about this shady company. I recently purchase a ach since I lost it in the field, the employee didnt give me a receipt, upon asking for one and he told me that I dont need it since they dont do refund but store credit. So days later someone retrieve my ach so I called them a few moments ago not asking for a refund but at least store credit and also keep in mind I told the employee that I have it my bank statement, but they told me that I need a receipt to get a REFUND??? I thought I couldnt get a refund to begin with when I first bought the ach so apparently their just lying to soldiers like my self. If was you whoever is reading this save your money and go to another surplus store that actually take care of soldiers.
Exceptional customer service, good prices and excellent selection of tactical and military items.
Good store. Always got what I need.
Great place to get your patches made!! Everything they offer is awesome!
Nice location I got what I need there
Great selection of gear, dog tags while you wait!
Store hours are posted as 10:00 am-8:00pm. Arrived at the store at 11:30 am and the store was closed. Not a good way to do business.
Very nice customer service and great management.
Very friendly staff and experts in boot knowledge
The guy there didnt seem interested in helping me. And didnt know anything about the boots. But store was clean and not busy.
Good little store with a great little selection. Staff was very friendly.
Good prices and friendly environment
Great Customer Service! 👍
Prices not posted. Store clerk was overly vocal and used excessive profanity
Over priced, I wont go back again.
Good quality stuff, decent prices.
Never been there. Went to Tax office next door
Awesome customer service!
Nice place
Awesome
Sorry, was not there.
Sweet
Excellent !!!!