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Auto Service Experts
13050 San Pedro Ave, San Antonio, TX 78216, United States
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Auto Service Experts
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Br
Review №1

Honestly a very frustrating experience. They did a poor job and took two days for an oil change! I called in the day before at about noon seeing if I could get an oil change. The guy said I could come in at 9am and they confirmed the appointment. That morning I got there the lady seemed confused but knew I was there for a oil change so it didnt seem scheduled rather someone just left a note. I asked them if theyd be able to do it and they said yes. I left my keys and heard nothing for 6 hours before I went to work. I called and they said theyd do it between 4-5pm, 7 hours after I dropped it off. I called back at 5:10pm and they said itd be done 30 mins before close! And asked me to pick it before 6pm! The next day the oil drain plug was not tightened and there was leaking oil down my transmission because they did not clean up their mess. I also asked them for an inspection under the front of my car and they said nothing about it. When I took it to another place they also immediately told me my ball joints and outer tie-rod ends were blown which they can easily see when they cleaned out my oil. I waited 9hrs and overnight for a messy oil change and they said the owner worked on my car!

Ki
Review №2

Weve been bringing both of our cars here for over three years and have always had a positive experience at Auto Service Experts! More so today, I called yesterday and specialist was able to squeeze me in this morning and my car was serviced within an hour despite the fact that they were short staffed! If you know this place, you know its a hive of activity, so being crammed in and taken care of so quickly was incredible! Owner was both pleasant and professional! Always great and reasonable prices. I cant recommend it enough!

Le
Review №3

I had my 93 F-150 at another shop for almost 4 months and $7k later my truck was still not running properly. I brought it in to Auto Service Experts, it took Carlos 1 day to figure things out and got my truck running as it should, and all it cost me was a diagnostic fee. Outstanding Job Carlos and brother. Also thank you Lena, great gal at the front desk! Definitely recommended!!

Al
Review №4

I have had Carlos work on my 1997 Chevy truck for most of its 24 years. He has taken care of my truck and me too! He installed a new engine block a few years ago and taken care of the transmission, rear end, 4WD, brake and multiple front end jobs. Thanks for the good work!

Da
Review №5

Im a disabled vet and full time college student. My car was running poorly and after I couldnt troubleshoot it myself I searched and found Auto Service Experts to be arguably the best in town. After Carlos diagnosed my car I learned the 3rd cylinder failed and I needed to replace the engine. Carlos, Lina, and Mario were instrumental in working within my budget and getting my car back on the road. Definitely recommend. Ill use them again if/when needed.

Ru
Review №6

Their estimate for a complete AC replacement was quick and better than others. They were able to start work the same day and finished the next day. AC cools great!

Su
Review №7

This is the BEST place for auto repairs! Honest, reasonable and they stand behind their work!

Pe
Review №8

My truck got stranded (transmission) during a San Antonio trip. Lena and her guys got my truck in quick, found out what was wrong with it and after ordering the part, my truck is running as good as new! Definitely recommend Auto Service Experts! They are great!

St
Review №9

I recently had the front bearings on my gmc go bad. This is my primary vehicle-so I was in a bad spot. I called the guys at auto service experts. They were able to get my truck in and get it repaired super fast. They do quality work at a fair price!! Would not hesitate to use this shop!!!

Ru
Review №10

Great service! No overcharging! Staff are great!

Jo
Review №11

After a few bumps in the communication department. Carlos went out of his way to explain what happened and what was done to bring my AC system up to par. I left the shop feeling alot more comfortable about my issue. Thank you so much.

Sa
Review №12

Very professional and knowledgeable. Receptionist knew what was going on before the mechanics even looked at it. I was waiting for my appointment and they did my work before my appointment because I was waiting. So I was very thankful for that. Very friendly and honest.

Al
Review №13

So glad I paid the diagnostic fee, but I needed techs that actually knew what they were doing instead of trying to cut corners-something I couldnt afford. I had a windshield wiper problem where the wipers were getting stuck and wiped inconsistently. I brought it to two shops and they blamed it on the motor and loose arm attachment. Carlos diagnosed it fast and correctly and fixed it fast where the issue was a arm attachment calibration, wiper, and sensor issue. He was also very customer service oriented. I will be going back go these guys for any future car issues.

Ju
Review №14

From the beginning to the end of my repair, I felt the shop was straight with me. I really appreciate the hard work and now my 2015 Ford Explorers PTU has no more smells or leaks. Thanks Mr. Carlos Rodriguez and Team.

Mi
Review №15

When I picked up my car (I had the A/C system recharged), the owner, Carlos Rodriguez, told me about a vacuum leak the engine was suffering from, due to a faulty repair I made when joining two dissimilar plastic pipes together with electrical tape. The high under-hood temperatures melted the electrical tape, causing the vacuum leak. When I explained to Carlos what I had done to my car, Carlos then proceeded to correct my faulty repair on the spot, right in the parking lot, at no expense to me. The care and concern displayed by Carlos went above and beyond the initial repair I originally sought. Should I ever need any A/C work done on my cars, then I will entrust that work to Auto Service Experts. I received a high quality repair with a concierge-level level of customer service. You can’t ask for better service!

Wy
Review №16

ASE has been repairing our fleet vehicles for over 3 years and has always performed honest and quality work. Great Customer Service, they are descriptive on services needed and performed. Turn around time is amazing!

Ca
Review №17

I did some research on best places for AC repair. Auto Service Experts was one on top of list. After reading the reviews, I decided to go here. I dropped my Saturn at 8am & picked up at 530pm. Lena was very informative on everything that was going on with my vehicle. The pricing was fair & my AC is cooling so well, I need a blanket in there. 🥶 I love it!! Thank you Auto Service Experts!

Ph
Review №18

Quick and accurate repair with outstanding customer service. This is the shop you need to go to if you want good guaranteed work, fair pricing and great customer service.

va
Review №19

I dont write 5 star reviews often so when I do, its well-deserved. Id taken my car into the dealership for multiple (and costly!) warranty repairs trying to fix a cylinder misfire issue, never with any success. The car finally out of warranty, I resolved to fix the issue one more time before giving up and selling the car. After discussing my problem at length their receptionist named Lena, she was able to guess exactly which car I had! When that happened, I knew Id reached out to the right place. Then I met the owner Carlos and was no less impressed with the level of professionalism of the shop. Turns out it was the carbon buildup on the intake valves of my car... after a cleaning procedure removing the buildup (Carlos took pictures before and after) the check engine light has stayed off! I am happy to recommend this establishment for car service repairs. They may just have found themselves a repeat customer. Thanks, guys.

Br
Review №20

I did my research to find a mechanic shop I could trust and I found Auto Service Experts and decided to give them a try. The first time I used Auto Service Experts I had to get my vehicle towed to their shop. They took care of my vehicle in a timely manner and I was pleased with them. This second time my AC went out and I was so bummed and looking around for a mechanic shop who I could trust. I then remembered Auto Service Experts and gave them a call. I spoke with Carlos, the owner who was professional and customer service was on point. I would like to thank them for their service. Its greatly appreciated. I would highly recommend Auto Service Experts, they will take care of you.

Ki
Review №21

Friendly staff & straightforward, low pricing. Glad I called around 6 places to get to this one! Gem for sure.

An
Review №22

Im very pleased with everything at this shop! Theyre honest and helpful in every step of the way! Good, quality work! As long as theyre in business, Ill be coming here with my vehicles!

Ji
Review №23

Fast great service and affordable even followed up to make sure everything was good definitely will go back in the future.

Th
Review №24

I went to have some work done on a 2001 Chrysler 300 S. A/C wasnt working and they had made a repair to my car previously in which they were professional, quick and courteous. This last time I went I asked for a quote after the service writer tried to sell me a part within the A/C system that did under no circumstances need to be replaced. After that, I ask for a quote and they give me a piece of paper with the quoted price on it. I ask for an itemized quote and I get a flat amount for the labor and a flat amount for the parts. This is the kind of stuff that shops who rip off customers pull. The least amount of transparency possible to get you in as a customer. Do not patronize this establishment unless you have money to blow because youre guaranteed they will take it from you, whether the vehicle needs it or not.

Ga
Review №25

Great shop! Friendly, quick and fair price!

Ke
Review №26

We have taken several of our vehicles here for service and every time we are very pleased with our experience. Lena is also very informative and quick to call back. We will definitely return when the need arises.

Ga
Review №27

Carlos went above and beyond to resolve an issue that we were having with an A/C compressor and helped us out of a tight spot. Excellent customer relations from a guy that clearly cares about his customers. Also, I really appreciated that Carlos was able to describe and explain the issues and our options in a way that we could understand. This led us to be confident in the decisions that were made and comfortable with the overall process.

Gr
Review №28

My car needed its safety equipment replaced. I priced other mechanics around town and no one could beat the quality, care and price that Carlos and his team provides. I highly encourage you to give ASE a call if you need anything related to auto service. This is my got to mechanic because I trust them and they are very transparent.

HJ
Review №29

I had a great experience here. Vehicle dropped off at 8:15... diagnosis and price by 11:00. A/C is now working well and they didnt charge an arm and a leg. I highly recommend giving them a try.

Zo
Review №30

Carlos at Auto Service Experts is amazing! He and his team were able to put new airbags and seatbelts in our car in a timely manner and for a great price! Carlos was a great communicator, always keeping us informed of what he was doing and even following up with us after the service was completed to ensure our car was running smoothly. We will definitely continue to take our vehicles to Auto Service Experts when they need repairs!

Ja
Review №31

I brought in my truck to have the knock senors and harness replaced. I was really impressed on how quick the job was done and how they checked to make sure there wasnt other issues with my truck The shop was very nice and clean. Lena was very professional. I would definitely recommend this shop.

pa
Review №32

Lena was so helpful getting my vehicle towed in. Customer service was superb. They even gave me a ride home. Carlos and the team fixed my ac unit to get me back on the road in a timely manner. I highly recommend to all. Come to this shop if you want the red carpet treatment.

Sa
Review №33

I took my car in to get looked at and they gave me an estimate and a time frame within the same day! I got my car back the next day, the Receptionist was very helpful with explaining to me what exactly was wrong with my car. I haven’t had any problems since! Could not recommend these guys more! Will definitely be coming back if needed! 10/10 v good service not to mention the cost was very reasonable!

Ge
Review №34

Very honest and they take the time to explain everything that you need done. Highly recommend them for all your car repairs, very friendly and professional. They installed a cam and lifters in my Ram 1500..no problems runs great.

Ji
Review №35

I was very happy with the whole experience, the driver was pleasant and courteous. I plan to utilize this service again during my visit here.

Ik
Review №36

Went in and got a quote for my A/C in my Kia. Originally the quote was for a bit over 12 hundred. Seemed high but I was going to go with it. I needed a couple weeks to get it done, they said no problem just call before so we can order parts. Fast forward to a few weeks later, I called back to get things rolling. They inform me that they lost my previous quote. Few hours later they call back and give me a quote for almost 15 hundred! I decided that if I was going to pay that much I might as well go to the dealership anyway. Car A/C is now fixed and I paid under a grand from a DEALERSHIP!

Da
Review №37

Carlos at Auto Service Experts was terrific. He was fast, up-front, and his work was thorough. He identified the correct problem after others misdiagnosed the cause of the issues and had it fixed and back on the road within 24 hours, exactly as promised. He went out of his way to contact me personally, tell me costs and reasons, and made sure I was happy with the work done. Very satisfied with Auto Service Experts - would recommend.

S
Review №38

I appreciate the professionalism and candor of the auto specialist that serviced my Volkswagen. I was treated well and should I have the need, Ill be back. I have already referred friends should they find the need.

G
Review №39

ASE did a great job for me! My Toyota had a severe oil leak which left a trail of oil everywhere I drove. The dealership wanted an outrageous amount of money and the repair was going to require pulling the entire engine and transmission. These guys saved me a bunch of money and they did the work promptly and very efficiently. Aside from my not leaving a trail of oil everywhere I go, I can’t tell that they had half of my car disassembled. Very professional and courteous service,

Sh
Review №40

Fast. Advised me on this vw I brought. Up right auto mechanic. I would suggest go to this shop.

di
Review №41

I drive a cab for a living and I need repairs often and I must admit they have been very honest, fair and good prices. I would definitely recommend this auto shop

St
Review №42

Straight to the point. Professional and ill be dropping my engine off here to be rebuild and machined.

Ke
Review №43

Carlos and Lena are amazing! He (Carlos) is by far the best mechanic in the state! My spouse and I have been bringing our cars to him since 2008 and we have NEVER been disappointed. Last week our SUV blew a gasket...and his quality and care are superb. I highly recommend for you to bring your car troubles to Lena and Carlos. The prices are fair and they appreciate military service (discounts). He believes in quality service and thorough maintenance. Best of all, hes HONEST and PROFESSIONAL. I beg all of you to support small business!!! Carlos (Auto Service Experts) is exactly as advertised...EXPERTS in their craft/field. 🌟🌟🌟🌟🌟🌟

Tr
Review №44

This is a great place to take your car. And I trust their opinion and craftsmanship. Good people. Good work.

Ch
Review №45

Hands down the best mechanic I’ve gone to. Lena is very polite and courteous and the mechanics are very quick and efficient. It was a headache and half dealing with my insurance but the people here definitely helped take pressure off. 10/10 will return.

Pa
Review №46

My rav4 had 2 a/c issues. They replaced the the vent actuator, but they said they could not find the freon leak. They had the vehicle from Tuesday to Friday. My husband, who is hard of hearing, lifted the hood and could hear the leak on the high side ac line. I paid over a 100 dollars for a leak detection test. I would not recommend them.

Ji
Review №47

I know that lots of times we consider where we take our vehicles to get repairs is based on how cheap we can get the work done when we really should be considering thequality instead.Carlos and the Auto Service Experts are a really good group of technicians. They provided me with great service and exceeded the estimated turn around time.Great parts.. Great work.. Great service....and Lena was a big help as well. Thanks for the finance option!

Fa
Review №48

Not to self: never go here again

Ni
Review №49

We have been using Auto Service Experts off and on for awhile now. We would recommend them to anyone! They are Great! They do a good job that lasts and their pricing is fare. We feel the Techs are always honest with us. Once we had a very old car we had for many years and when it needed a bunch of work They told us the car was not worth the cost of the repairs. Thats Honesty!! We have been going back every since! Thanks again!

Vi
Review №50

Saw the reviews....dropped off my car for A/C check..knew it had a leak...they found same issue..same location as another shop...great pricing...1 day turn around to check...replace hose...evac and refill...great warranty...called me with every step....even got a nice military discount...would definitely trust them...shop is clean also

Ka
Review №51

Called to get my ac checked out and they said I could bring in my car any day before 2. It would take 2 hours to get it checked. When I decided to bring it in they told me I would have to drop it off and that they would have a diagnostic by 2pm (4hours later). Lady at the front desk seems like she hates her job and rude.

Ch
Review №52

Friendly & welcoming service. Had to wait a bit for my car, but it was a busy Saturday.

Bu
Review №53

What a great auto experience. Lena took care of all of my auto needs and she even helped arrange for a tow truck when I was broken down on the side of the road with no hope and no place to go. The mechanics were friendly and provided fast quality service at a great price I can not recommend this place enough. Great job Auto Service Experts...youre the best.

Ja
Review №54

Superior customer service. Seriously! Of all the experts I sought, these people were better. Ultimately decided against the second diagnostic test due to pricing and got my AC Fixed faster than the estimated 3 days I was told here. This is a good location Id still consider for the future though, depending on the repairs needed (I was confident in one quick solution to my ac problem). Thank you guys

me
Review №55

Great job! Thanks for explaining what my car needed.. Your patience is really appreciated. I will recommend you for sure. And the price was half compared to what someone else asked. You are my new place to go for my auto repair needs.

Gu
Review №56

Had alternator replaced for very reasonable price. Shop kept excellent care of my vehicle. Will return

Ky
Review №57

A friend recommended Auto Service Experts several years ago and my family has been taking our cars there ever since. They have always been very honest about what repairs are needed and are really good about keeping you informed and following up with you. Thanks for the great service guys!

Cl
Review №58

Highly recommend these guys, the techs are very knowledgeable and courteous, my vehicle was ready the day it was promised, the front desk lady has great customer service . It was a great experience overall!

Da
Review №59

Carlos, the owner does excellent, and meticulous work on your vehicle. Rest assure your vehicle is under great care.

Kh
Review №60

You know when you know something that may seem too good to be true that you want to keep it all to yourself?That is how I feel about this place!! My experiences with Carlos (the owner) and his team have all been fantastic. Auto Service Experts is definitely the BEST auto shop in town. Maybe in the state. Maybe simply ever. I have been coming to them for years and have continued to be their customer for taking great care of my high millage car. There is not a place I trust more.The staff members are all super friendly, they always give you an accurate quote before doing the work, they offer flexibility with car drop-offs and appointment scheduling, I have a busy schedule so Im a fan of their system. Its also conveniently located making it easy to get to.Everyone I know who uses Auto Service Experts LOVES them. I cant recommend them strongly enough.

ma
Review №61

I have been a faithful customer for over 8 years with Carlos and his crew. They have been professional and economic, getting the job done in timely manner. They have done everything from replacing an engine to diagnosing map sensor errors. Best auto shop around

Sa
Review №62

Most reasonable price and the best service! My coworker recommended Auto Service Experts to get my a/c checked out. The compressor had to be replaced and it only took two days for them to get it done and at the best lowest price. They have the best customer service and were great at calling me through out day. Thank you ASE!

Da
Review №63

I am an ASE certified mechanic, and I no longer repair vehicles. I was unable to replace the engine in my truck, my only vehicle. Auto Service Experts offered to help me out. The price they charged was extremely competitive. The quality of the work was top notch. The employees where extremely helpful, and very patient with my constant questioning. The time they had my vehicle was very reasonable. I would recommend Carlos and the guys to anyone who needs their vehicle fixed right the first time.

Da
Review №64

The entire team at ASE we’re a pleasure to work with. From scheduling a drop off time with the receptionist, to the owner himself explaining what work needed to be done on my vehicle. The repairs were quick and very affordable, I have not had any issues with my vehicle since. I highly recommended these guys to anyone in the San Antonio area.

Ma
Review №65

I been a customer for a while now and I must say that this staff is the best! They really care about you and your car. From the time you walk in to the time you pick up your car is a warm, loving, and caring experience. I never have to worry if my car is in good hands because I know it is. The more you go the more you are treated like family. I highly recommend Auto Service Experts!

Ch
Review №66

I brought my car in last minute for an oil change and brake check. Carlos was absolutely amazing. He was very knowledgeable not only the prices but the items my car needed. He went above and beyond without pressuring me to buy a bunch of unnecessary things. I highly recommend Auto Experts to anyone looking to get their car serviced for any reason.

Jo
Review №67

Communication is flat out, #1 quality of this establishment. The owner wanted to do a general follow up, front desk girl Lena? Amazing communications and keeping me up to date.ASE was professional, wanted to work in stages instead of over quoting. I am so glad I have found this place, I feel comfortable now, having a reliable and fair auto mechanic shop I can take my vehicles to. Thank you guys, hope you get a lot of business!

Ul
Review №68

ABSOLUTELY THE BEST IN SanAntonio!! Family owned!! Family respected!! Knowledge. Quick. Efficient. Very personable. Helpful not just out for money but to get you back riding like you want. Not pushy. Thanks again Jason🔥🔥🔥

Ja
Review №69

Im so grateful to have these guys as my mechanicds. Thanks so much for all the work you do. Keep up the great work!

Ha
Review №70

I took my car in for problems with my A/C. They told me it was my compressor and condenser that needed to be replaced & it was going to cost me $1,400. I ended up checking with my dealership for warranty on my car and I ended up having warranty on my car. Took it to the dealership just to find out it was just an ECV valve which was a lot cheaper. So either they were trying to screw me over a lot of money or they were incompetent with figuring out what was wrong with my car.

Wi
Review №71

I have been dealing with this shop for 10 years. It is the only place I take all of my cars. Carlos is second to none in diagnosing cars and getting the job done right the first time. I will never take my cars anywhere else. I have nothing but positive things to say about this family owned and operated shop.

De
Review №72

I just moved to texas from Florida about a month ago. Found ASE from my Google search. I am very happy I found them. I thought my car had a leak. Came in with my 3 young children where I was offered a ride home while they diagnose my car. I waited three hours the most, if that. No leak. Nothing wrong. Plus they waved my fee. I have never been to a mechanic shop that will go the distance to ensure everything is okay and not charge you an arm and a leg. There was a great atmosphere in the waiting area. Receptionist is very sweet and professional. These guys are great at what they do. If you know nothing about cars just ask and they will school you in the easiest way for you to understand. This place is definitely here to help your vehicle and not rip you off while doing it. Very pleased. I will definitely be back for any and everything else in the future.

Ad
Review №73

I would recommend this place to anyone that needs any kind of maintenance on their vehicle. I brought in my Audi A4 with multiple engine and air conditioning issues and they did an incredible job at a great, fair price. Dropped it off and picked it up a few hours later. Everyone there is knowledgable and very nice!

Ro
Review №74

Amazing Customer Service!! Auto Work That is affordable and for sure to be done RIGHT the first time!! I can truly say that I am pleased to have them handle my Auto Needs!! AUTO SERVICE EXPERTS for your Go Too For Any and ALL of your Auto needs!!

Tj
Review №75

I had an electrical issue and took my Cadillac to another shop. Although the mechanic had my car for nearly three weeks, he could fix the problem. I read some reviews about this shop and decided to call them. I spoke with Carlos (The Owner) and he seamed to have the knowledge necessary so though I was anxious about spending more money I went ahead and had them attempt the repair. I dropped off the car and Carlos gave me a ride home. During the ride I asked him more questions about his experience and that of his mechanics. His answers made me feel much better about leaving my car with him.If there is any complaint I would have, it would be that I asked for daily updates but had to call in myself.The bottom line is, I wont recommend anyone unless I feel they sincerely deserve it and in this case they truly do!Carlos if you are reading this, Thank You for being an honest Man! and thank you for doing such a good job on my car!

Vi
Review №76

Ive never been to an auto service repair place where they took the time to walk me through step by step for what I was paying for this means a lot to a single mother. just wanted to give a quick thank you and a recommendation to anyone else who might not understand auto repair to go see Carlos.

Jo
Review №77

For the past three years, I have committed to taking my vehicle to Auto Service Experts. The customer service and honesty is second to none. Every time I am in need of repairs, the Technicians will thoroughly explain what the problem is and repair my vehicle at the lowest price and in a timely manner. I own a vehicle that is very old and needs a lot of maintenance every few months and Auto Service Experts has demonstrated the expertise and knowledge to repair my vehicle correctly the first time. My transmission, brakes, suspension, and ignition wiring are some of the major repairs Auto Experts handled at prices incomparable to the competition. I would suggest if you are in search of an auto repair shop you can trust, take your vehicle to Auto Service Experts!!!!

An
Review №78

I had heard about this place from my brother in law. He raved about them.My mothers car is old and needed repairs, but due to the age the car it could have been several problems. Typically Im a DIYer when it comes to car repairs but my Mother needed a vehicle fast and so I brought it up to this shop. I walked in the door and was greeted by a complete professional. After a quick form and chat about the vehicle, we were to be notified by the end of the day of the possible vehicle issues. Well not even two hours later we had gotten a call with possible reasons, and we gave them the go ahead. For the type of work it was at a very reasonable price. A day later the vehicle was ready to go and my Mom was back on the road. Problem solved! Car was fixed within a timely manner. Staff was very friendly and professional. The price was great for the job completed. Highly recommend this shop for all future repairs. Thanks ASE!

Da
Review №79

Im so grateful to have Auto Service as my family mechanic since 2004! Thanks so much Carlos and Lena for all the work yall do for the community. Keep up the great work!

Yv
Review №80

Took in my 2005 Honda Civic and had my fuel pump replaced. I loved how Carlos and Lena kept us in the loop before they did any work. Very reasonable on the price and did not take long at all. Would definitely recommend and continue to bring my vehicles in the future!

Fa
Review №81

If you are looking for an honest trustworthy Mechanic Shop look no further. ASE has been nothing but helpful to me, anytime I bring a car in for service they have always been honest and upfront about what is needed even if it meant I wasnt leaving my car for service. The owner Carlos knows everything I feel. I once had an issue with my 2010 Aston Martin Vantage where it would not start, I couldnt figure it out for the life of me. Carlos was able in a matter of maybe 20 minutes do his MAGIC putting me back on the road.They also have the best service writer I have ever dealt with super polite and courteous always calling with updates. I think her name is Lena.I would recommend them to anyone who is looking for a reputable shop with fair prices. A+++

jo
Review №82

I was happy with my visit here to auto service experts. They diagnose my AC very quickly and replaced it even faster than I expected. When I picked it up and drove it it wasn’t cooling properly so I took it back to the shop and they found an electrical issue and fixed it in a matter of minutes. Ever since the ACs been blowing cold and I even have a two year guarantee on it and couldn’t be more happy.

Ti
Review №83

The staff was great and they were honest and upfront about all charges! They fixed what I needed and didnt try to do anything extra. They were awesome, if I ever have any other issues with my car I will be coming back!

Tr
Review №84

Professional and well knowledgeable about what Im trying to do to my 84 Chevy..

Sa
Review №85

Aside from my car needing repair my whole experience with Auto Service Experts was great. They were patient and kind and never got frustrated with my children who were with me when I was waiting for my car to be fixed. Thanks guys!

Co
Review №86

I found Auto Service Experts by passing by their location on Bitters rd., at the time I had a very reputable auto repair shop that I was pleased with, however, the staff at Auto Service Experts were friendly and genuinely concerned with my vehicle and the issues I was having with it from my first visit. I have chose to stay with them due to the quick response, reasonable prices, professionalism and passion exhibited by the owner, Carlos. I have referred several friends whom have also been very pleased with their overall experience at Auto Service Experts.

Mi
Review №87

Our family has been a customer of Carloss for about 16 years and have never had a bad experience. I have trusted him to work on all our family vehicles and he is theonly shop I have ever let work on my classic Mustang!We have recommended Auto Service Experts to anyone who has asked if we knew a shop for vehicle repairs and never had anything but great remarks after their experience.If your looking for an honest dependable shop that backs their work look no further and give them a call. You wont be disappointed!

Sa
Review №88

I took my car to a national chain shop 3 times for the same code. 3 times. Those bozos couldnt figure it out and kept charging me diag fees each time. Techs kept private notes, so of course the next guy had no clue what had been done.Wife finally klonked me on the head and said to look elsewhere.I took the car to Carlos and his team, and they quickly figured out it was my catalytic converted had failed. They used an IR thermometer, which apparently was beyond the abilities of the techs at the national chain.The repair wasnt cheap, nor did I expect it to be. But they had it fixed within the time they quoted, which was also a big improvement over the national chain. But the car has been running perfectly since, and no more code, at all. They delivered a first time fix without a fuss.Im giving Auto Service Experts 5 stars, for their fast service, honest pricing, thorough work, and explaining the issues found in easy to understand terms without talking down to me. Whats more, a few weeks later I got a text from Auto Service Experts following up to make sure everything was still good!TL;DR: Dont go to a national chain auto shop if you care about your car, take it to Carlos. Because its clear he and his team care just as much.

Je
Review №89

Great, fast, and very professional!

Co
Review №90

I love going to a place with knowledgeable staff and a feeling of comfort that I am not being ripped. Great crew very friendly atmosphere in the waiting area as well. Thank for the great work in timely manner.

Pe
Review №91

I took my vehicle to this location to have my a/c repaired and they did an amazing job! They were courteous, waiting area was clean and they took care of me quickly. Id definitely recommend Auto Service Experts!

Pu
Review №92

Very flexible to meet my needs. Kept me up to date on the repairs. The only shop I have never even thought of second opinion as needed

Ry
Review №93

I have been going to Carlos and his team at Auto Service Experts for over 5 years! I always feel like Ill be treated honestly and fair, no run around here. Even if I need a question answered or major repairs. Ill keep going back to the friendly people and the fair prices at Auto Service Experts!

Ma
Review №94

Issue resolved

Al
Review №95

Very knowledgeable people. Very honest and responsible. Willing to help the customer with their automotive needs right away. Very good rates and great work.

Jo
Review №96

Went into Auto Service Experts to get AC service. Everyone was very polite and knowledgeable. Shop was very clean and well kept up. I will be back and refer anyone that needs auto repair here.

kr
Review №97

This shop is great. The got me in and out fast and they didnt try to sell me a bunch of stuff I didnt need. I am new to the area and was referred here by a friend and im glad I gave them a try. I will definitely use them again.

J
Review №98

I love Carlos and Lena, always a pleasure to deal with! I own a business and have been taking multiple cars there for repairs, maintenance, and pre-purchase evaluations. They have always done a great job and Lena is always so nice on the phone. Love them!

Kr
Review №99

Excellent service and reasonable price. They found the problem with my vehicle faster than the last place I took my vehicle to, which the other place didnt even successfully find might I add. Im glad I looked up Auto Service Experts and decided to bring my vehicle in. Repairs were done in a timely manner, very glad.

Pa
Review №100

Outstanding service and professional staff.

Information
87 Photos
100 Comments
4.4 Rating
  • Address:13050 San Pedro Ave, San Antonio, TX 78216, United States
  • Site:https://autorepairsanantonio.com/
  • Phone:+1 210-495-6688
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto electrical service
  • Auto radiator repair service
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Engine rebuilding service
  • Mechanic
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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