I never take the time to write reviews but I just felt the need this time because Eurasian continues to impress me and give me the best service. The guys that work there are extremely nice and helpful. Theyve always been very accommodating, whether it be me getting my car towed there and not being able to be there, or having to pick up my car late in the day because I work mornings. They always get started on my car fairly quickly, usually the day of unless theyre super busy which is understandable. They always make sure to call me before doing anything to my car and they also send me text messages with a breakdown of all the parts, repairs, prices, etc. that I can look at for more details. They never pressure me into paying for extra services and they always explain in detail whats going on with my car. Im a young women and I dont know anything about cars and they make me feel very comfortable going to them for help because of how well they explain things and the fact that its all broken down online for me as well. Ill always be willing to pay the extra money to take my car here rather than anywhere else. All in all, theyre kind, knowledgeable, and respectful, and FAST! Eurasian definitely has a long term customer in me.
Our first visit here… Honest and great customer service. I’m glad I read other reviews and acted. Thank you!
I had a great experience with Eurasian. They checked only what I asked them to and took photos of everything so I could see the status of all my fluids etc... They confirmed services with me before doing them and only fixed what was necessary. Everyone was super friendly and transparent, and I will definitely return for my next car services!
After a recent service visit to the BMW dealership, where I felt taken advantage of, I wanted to try somewhere different. I researched local service centers and found that Eurasian Auto had overwhelming positive reviews. I had a good feeling from the start and am glad that I chose take my vehicle to them. The service, knowledge, and professionalism was above reproach. The environment and staff were friendly and family like, which I appreciate. I plan on continuing to take my vehicle here, as I know that it will always be in good hands.
Rob at Eurasian REALLY took care of us! We came for a second opinion after being given a large scale, and completely unexpected, work order from our local dealership. He showed us personally what needed to be fixed, and he showed us the repair needed so we could make an informed decision about our car. The experience felt more personal than just a number in an assembly line. We will be back! (Military discount offered)
Had to get new front struts (verified by dealer but decided to go with Eurasian instead) and was very happy with the service. Knowledgeable awesome staff that did not try to sell me any unnecessary services! I worked with Rob and he was awesome. He actually saved me some money by insisting that we don’t need to replace a certain part yet and that replacing the struts should help alleviate stress and wear on that part. I will be a repeat customer.
Wonderful service, very professional. I was kept informed with the progress of my vehicle and really liked the online auto reports. My car was fixed quickly and professionally. Ive never felt as comfortable leaving my car with any other shop as I did with Eurasian Auto repair.
So good, I almost dont want to share. Honest, fair, personable.Everyone Ive referred has felt exactly the same.Great business that embodies everything good about a small, local business.Ive brought my car here for a few years now and I wouldnt want to go anywhere else!
Very poor customer service. Came here from a recommendation and offer from AAA. Mike was extremely rude and sassy to me in the way he spoke. Disrespectful. Did not appreciate the attitude. My first and last time going here. I will gladly pay $70 more for my oil changes at the place I usually go to have my vehicle serviced.
Took my newly purchased (used) Volvo to these guys. I have heard good things about them. Treated well, repairs were excellent. They even went the extra mile by giving it a quick wash.
Ive had several issues with my Audi A4. Ive taken it to several shops in the area and havent received the level of service I would expect from a reputable auto repair facility. I continued to encounter similar problems that was previously repaired, and recently had my car towed to Eurasian Auto Repair. Robert was extremely helpful and professional ! He called several times to give me status updates on my vehicle and provided HONEST expert advice. I highly recommend!
I have been taking my MB and my Acura to Eurasian for two years. I can honestly say this is the best auto repair service I have ever had. The communication is amazing. They have always been more than fair and most importantly I trust them. They recently sent me to a dealer armed with information that allowed me to get some warranty work done that was initially denied by the dealer. That is how honest they are and how you earn a life long customer. I really appreciate Rob, John and the entire team.
First time here - I unfortunately found out my car had rodent damage. Rob did a great job explaining the damages to me, even let me know that my car insurance could possibly cover those damages. I ended up paying less than what was initially estimated (very grateful)!! The service was wonderful! I will definitely come back... hopefully it is not that soon. Lol
Really good people providing excellent service. I dont get to say that about most customer service experiences I have these days, but these folks are consistently good.We have been taking our cars to Eurasian for service for several years and Ill continue to do so for years to come. Keep up the great work...
The place is nice and clean and staff members are courteous and knowledgeable. They communicated throughout the process and were very transparent; I never felt confused or pressured. The car was ready faster than I expected, and the results were great. I will be returning for any future repair needs!
Always helpful, and honest about pricing. I recommend them for any work you might need.
Will definitely use Team EURASIAN again. Straight shooters. No BS. Came in under the estimated quote and completed the service ahead of schedule. Time and money saved. This is the Gold standard.
The staff were such nice people. There establishments charged me a great rate for the total price overall compared to other ac shops around San Antonio that charge to much. If anyone Is looking to get your A/C fixed in your car don’t hesitate and contact this establishment Asap!!
This a premium mechanic with excellent customer service. They keep you up to date with modern communication methods such as posting a review of your vehicle, it’s issues and prices on a private webpage and then texting you a link.Every single person I interacted with was courteous and interested in making my experience a good one.The repairs to my truck unfortunately involved a defective part from the factory. Eurasian corrected the issue at no charge to me. They even followed up a few days later to ensure that I was no longer experiencing issues.Highly recommend this place for auto repairs.
Rob and the team have taken care of our automotive needs for years. We are loyal to Eurasian because they have earned our trust by providing stellar customer service, fair pricing, and superior work products. We highly recommend it!
I was very happy with the service I received. They communicated very to keep me up to date on the repairs. They worked with my warranty company to get repairs paid for that were covered by the warranty. Overall I am happy with the work and the customer service. I would use them again. They are MUCH better than the BMW dealership.
We just moved to San Antonio and we are so happy we found this place. The previous reviews brought me in, our experience will make us a regular client. I love the convenience, the professionalism and very courteous service. Our car was ready within less than half a day.
Highly recommended. I went in because the heater stopped working in my 2004 Honda Pilot. They ordered the part and completed the repair the next day. Highly professional team.
The advisor rob was very professional and with the help of the technician Michael both of them combined were able to fix the issues I had on my Audi A5 Quattro they didn’t over charge or add on more things needed they gave me great advice and heads up on issues that may arise later to keep a look out on that was my very first time ever going to Eurasian auto repair gotta admit I was a bit worried about taking my car any where else but the dealership but they did a outstanding job and a lot cheaper than what the dealership would have charged Eurasian auto repair has a customer for life...
Very professional! Got my car in and out while I waited. The staff was polite. I will definitely continue to take my vehicle to Eurasian Aur Repair for all of my Mercedes-Benz maintenance needs.
Great service fair price Im definitely going to use them again
This is my second time with Eurasian. They are the best in all they do. We got 2 qotes one from a repair shop with 5 stars. Eurasians quote was 2,600 the others were 5,200 for the same thing. We liove Eurasian.
These guys saved me a lot of time and money! Drove my Subaru Forester out to San Antonio from California. Noticed a oil leak the weekend before I was supposed to drive back. John got me in and out same day; fixed the leak, new back breaks and an oil change. Great service, quality work for an honest price. Wish y’all were in my home town back in Nor. Cal! 👍🏽👍🏽👍🏽
This was an extremely awesome experience. The staff at Eurasian were truly professional and communicated everything going on with our car. Mike is the absolute best. I will definitely recommend Eurasian to anyone that is in need of auto repair or maintenance service.
Rob was fantastic! I feel like he went above and beyond the typical diagnosis. He coached me through the options and even offered to help outside of the repair. For obvious reasons, I hope to not have to see them again for a while, but I would not hesitate to go back.
Excellent service! My car is running great, it runs like it did when I first bought it! Im so thankful they took my car in, I putt putted in on a Saturday around Noon thinking I had an appointment and my car was ready tuesday morning! I will definitely take my car back for Services.
I trust these people to take care of my car
Found and repaired a coolant leak. Continuously updated me on status while awaiting completion of repair. Will use again.
I was out of town when my vehicle encountered some issues with poor performance, in fact several warning light had come in. After having called several locations near Converse where my mother in-law lived, no one shop had availability for at least a week!Luckily one of the shops recommended Eurasian as they stated “you want it done right, you go to them”. Though it was a decent drive on a car that was not running right, I took the chance and boy was I ever glad! Great service from start to finish at a decent price. Rob Blessing the Service Adviser was first class, kept me updated, quoted the price up front and even delivered my car ahead of schedule! If ever in San Antonio and I need auto service, I know where I am going!
My key was getting stuck in the ignition, and the brake lights stayed on. The technicians at Eurasian Auto Repair fixed the problems quickly at an affordable price. Once again, great job Eurasian Auto Repair!
Great customer service experience. Rob was not pushy at all and explained everything the team found. Transparent organization and after their assessment, they shared shared all the results (to include the pictures) with me without hesitation. Very trustworthy and will return in the future when needed.
In my opinion a company shouldnt be judged by their mistakes but how they fix them - we all make mistakes. EAR went above and beyond in servicing my repair. They followed-up months later, acknowledged my dissatisfaction, apologized, and promptly fixed the issues without complaint or excuses. Really great job by the whole team! Thank you and Ill be back for my next service.
Rob was awesome. Very informative and professional. They let me know what error codes were popping up on my older Audi, but most importantly, let me know which were important for safety and which ones could wait and be done in time. I’ll definitely be going back.
As always, the staff had been very accommodating. Brought my vehicle for evaluation for repairs and Rob explained in detail what were needed. Despite spending time on the evaluation, he did not charge anything and explained that it was part of their service despite of my insistence to at least charge for the time. Very honest and will only repair what needs to be repaired. GREAT service!
Needed some help figuring out what was going on with my Jetta GLI and the folks at Eurasian were able to get me in the next day and out the next after that. Very quick and communicated every stop of the way.Will be going back for any future needs!
The customer service, honest prices, and quick turn around times on repairs are what made my decision to use Eurasian Auto Repair for all my future service needs on my VW Jetta.The fact that a different engine repair business referred me to Eurasian Auto Repair speaks to their professionalism and reputation.Great experience. Thank you
This is the best auto shop. I came in for routine maintenance. They checked everything and didnt need to do anything so it was totally free. They told me I needed new tires and even though they sell tires at their shop, flat out told me I should go to a tire specialty store because theyd be cheaper. The staff was courteous and the waiting area was clean. 10 out of 10, would recommend.
I have had such a bad experience at the dealership I bought my car from, so I decided to take my car to Eurasian. They were very respectful and helped me understand the issues my car was having and were very quick to fix it. I really appreciated how respectful Rob was when helping me. At the dealership I felt that I was spoken down to because I am a young woman and don’t know a lot about cars, but Rob was so nice and very informative. I also appreciate the cleanliness of the establishment during this time, the employees wore masks and disinfected my key before handing it back to me. I highly recommend Eurasian and am happy to be a returning customer in the future.
Eurasian has been my repair shop of choice for 5 years and have kept my Mercedes running smoothly. . From the moment I walked in, Rob’s professionalism and knowledge assured me that I was in the right place to get great service, accurate repairs and fair pricing. They have a sophisticated and transparent quoting system which allows you to see the findings of their inspection and select the repairs you wish to move forward with while tracking their notes. Lastly, they always hand over the car with a fresh wash. I highly suggest you give them a shot.
First time customer and I am very happy with their service. Rob was very helpful and informative with all my needs. I highly recommend him to be everyones mechanic. Huge difference after they fixed my truck. They even washed it and made it look brand new. Price wise, its fair. Repairs are never cheap, so prices are always debatable. The quality of care and service is what should matter, so if you want a quality service to your vehicle, I highly recommend this place. I will definitely comeback and make this my go to place for future maintenance and repairs for my truck. The shop is also very clean and the the staff are all nice and professional too. Overall great experience.
Just phenomenal. Can’t ask more from a repair business. Fast, Friendly Good people. Up front with costs and scheduling. I will keep going back as I need in order to let my Tundra achieve a long life. Thanks, Rob and Eurasian.
I was visiting San Antonio for work when I encountered a problem with my BMW 328i. BMWs can be difficult to repair and require a specialist so I had no idea where to go. I got a personal recommendation to go here from a colleague. Leo and Rob were both extremely helpful in the diagnosis and repair off my BMW 328i. Turns out that the problem was related to a recent repair that had failed. They reached out to my shop in my hometown to get the issue resolved for the least amount of money. Pickup was contact free and easy, the car was spotless when I picked it up. I would recommend this company to anyone needing a repair. This was better service than I would have received at the dealership at a fraction of the price.
These guys were very thorough in their work, polite, and respectful. I wish I’d known about them a long time ago as I probably could’ve saved wasted money. I will return and tell all my friends and family.
I was traveling from out of state and called right before close on Wednesday night to ask if I could have my vehicle towed to the shop overnight. Leo was extremely empathetic and professional, and reassured me they could help. They began working on my car at 7 am on Thursday and worked through the entire day into the next day. My car was done at 10 am on Friday and had about $870 worth of complex repairs. He called me every 2 hours with detailed updates on what the diagnosiss were and what they were doing to fix them. Their labor price is a little bit higher than other places but 100% worth it for the service provided and their efficiency. They will not rip you off and will only provide the appropriate needed repairs. Highly recommend to anyone. Best auto shop service I have ever received!
Jon and the staff at Eurasian are amazing! I have been coming to them for years, and they always take great care of me and my cars. Go see them. You won’t be sorry.
Rob was awesome in explaining everything that was going on with our vehicle. Eurasian has earned new customers!!! We look forward to not needing them, but knowing they will take care of us when we do!
When I find a good car, I hang onto it. I typically do my own work, from suspensions to engine swaps and everything in between. Sometimes things are a little more than I care to deal with. After a life in Michigan and Minnesota, my 2003 Saab 9-3s A/C crapped out here in my new South Texas home. Glad I chose Eurasian to tackle the repair. In and out the same day. Automated email/text/phone communication, from HONEST estimate discussions to as-promised repair timing and pick-up. All in the same day. Rob and his crew are top notch. Glad to have found Eurasian. Thanks again for a great service experience.
Eurasian is an excellent automotive repair company. They are highly customer focused. They are always courtious and helpful. I also like how they leverage technology to enhance the customer experience. They sent me a text with a link to the estimate and explanation after looking at my car. I just need to select which services I wanted to be complete Also, I called a different time to make an appointment and explained what was the issue. They provided a potential diagnosis and solution I could handle myself at no charge. This is a fair, reputable and highly professional company.
The professional team at Eurasian Auto Repair where knowledgeable, courteous and didnt confuse me with mechanical terms that I wouldnt understand. They were clear and concise. I personally dealt with Leo, who made me feel at ease from the moment my vehicle was in the care of Eurasian Auto Repair. I will not hesitate to take me vehicle there again.
They had my vehicle diagnosed and repaired the same day. They’re taking amazing precautions during the pandemic, which made me feel extremely comfortable. Robert was awesome! He did a thorough job of explaining the work needed for my vehicle.
Honest, efficient, straight forward !
I try to do all my repairs myself, but have taken a couple vehicles here when Ive had a job too big for me to handle. Ive always received great service from Rob, and gotten an accurate estimate after diagnosing my car. Theyve been honest and done great work. I highly recommend them for European cars!
Excellent customer service and repair work every time. They are the best and stand behind their work and their customer’s satisfaction. Will always recommend Eurasian Auto Repair!!!!
This was my first time going somewhere other than the Mini dealership. Rob was very helpful, knowledgeable and responsive. Great experience and very affordable! Would highly recommend.
As usual, I had outstanding service from check in to pick up. The car was ready on time and the service was verified before starting. The professionalism from the front desk to the mechanic plus the quality of work to the cost cannot be beat. I will not take my car anywhere else to be serviced. I trust Eurasian to keep my 2002 Infiniti on the road and in good working order. They have not failed me yet and I have been a customer for many years.
My truck is doing great and the service was awesome 👌👏 I will definitely be taking my truck back for more needed repair. So glad I found yall because nowadays it is so hard to find trustworthy mechanics and good service. Keep up the good work 😁👍
My AC started blowing hot air right when it was getting hot here in San Antonio. I was able to make an apt online, got a call a few hours later. Took my car in on the day agreed upon, and my car was completely fixed by end of the day. I was kept informed and made to feel completely comfortable with the fees.
I have a Suzuki Equator, a small pickup, that nobody has the diagnostic equipment for anymore since Suzuki went bankrupt. I called multiple dealerships/shops to work on my truck that was randomly dying but nobody would agree to look at it. Eurasian Auto Repair gladly took in my truck the same day, diagnosed the issues for about a day and a half, and made repairs quickly. Since there wasnt a sure way to know (without the diagnostic equipment) if the repairs are for sure the fix, they have asked that I drive it for 2-3 weeks before paying the bill to ensure that the problem has been fixed. Ive never had an auto shop, or any business for that matter, offer something like that. It makes me feel entirely confident that Eurasian Auto Repair has my best interests in mind and I absolutely will be returning in the future as well as recommending any friends, family, etc., to them!
Very pleased with the service here. They provide excellent service. They are communicative, honest, and fair. I will be going here again and again, and would recommend them to anyone.
I recently took my Bentley to be serviced for its brakes and they did an excellent job. The customer service cannot be beat as I was great with a smile, hello, and called by name as I walk through the door. I was given a call with updates and even text messages. This is an excellent shop, try them out. You will not be disappointed.
Had a bad water pump and thermostat, brought it in they did a fantastic job with the repair took three days because I brought it in at the end of Friday and I picked it up Monday evening. Runs better than before everything broke👍
Better than the dealership
Mike was very friendly and communicative, explained all the work my car needed in great detail. I never felt like he was pushing a sale on me, was completely honest.
Very professional and caring for us as customer and repair of our vehicle. Diagnosis and repair very timely and at a very reasonable cost. Thank you to Rob and John, as well as all who worked on our vehicle. We will be back for all future service.
Over price took longer than expected 4days in instead of 1-2 for a starter and alternator $1,500~ and that with labor took off the alternator theres a clear reason why the front parking was basically full but back dryer then west Texas
Beautiful shop and well maintained grounds. Eurasian Auto Repair only recommend needed repairs that are performed by industry certified master technicians. What else could you ask for?
John and Leo at Eurasian are the best ... professional and knowledgeable. They repaired my SUV a few years back and I was happy with the repair and the price. When I had an issue last week, they identified it and had the integrity to send me to the dealership, as it was a warrantied repair. Stand up guys.
John,I am satisfied with the service that was provided by your shop, all is functioning well, the new rack and pinion was installed and there are no issues with its performance. One thing I am requesting is some information on the warranty, thanks!Respectfully,Stephen Mares,
I would definitely think twice before coming here. I recently had an overheating issue and had to bring it back 3 times. First they said I needed a new radiator, so I did that. Brought the car back the next day because the car overheated again just for driving less than 2 miles. Then went back the third time because the check engine light came on for another issue. Really disappointed even though they finally fixed the car. Not the greatest experience.
They are AMAZING. great trust worthy and knowledgeable team. with fantastic customer service. Very pleasant and easy experience. Rob was especially great with his Jeep knowledge and customer service. THANK YOU.
Rob Blessing is always helpful and professional. I am happy I made the switch from the dealership. Honesty is an important quality he brings to this shop.
So happy with my experience during my Volvo service. Rob was knowledgeable, friendly and accommodating. It was a refreshing change not to be “taken to the cleaners “ for service charges. A fair price for work performed, professional yet caring and a positive attitude will earn my repeat business with Eurasian Auto Repair.Thank You-Linda Anulewicz
Eurasian is the best ! They are very professional and operate business on a level above most shops. I appreciate the thorough service and reasonable prices.
The service here is definitely next level. Thank you so much for the wonderful experience Ive had here. Will surely come back again the next time my hair grows again
Have used for several years. Always professional and prompt. Thanks!
Awesome service! Took care of me right from the start with great customer service and quick knowledgeable repairs! My Sorento was a mess of stuff and I was expecting to pay triple what I paid at Eurasian! Insane how great this place is. I have found my new repair shop!
Leo was very helpful and informative, fair prices. Exceptional service. I placed an appointment Over the phone, received a quote online for a battery replacement and oil change, out of at least five places I received quotes from that specialize in European vehicles this place was the most affordable. It was expected to take 3-4 hours to do the work but only took 2 hours, I even got a complimentary Uber home to wait for the work to be completed on my Audi. Over all I would recommend to anyone looking for work needing your be done on your Euro vehicle, I will be returning for routine maintenance when required.
Diagnosis and repair very timely and at a very reasonable cost. Thank you to Rob and John, as well as all who worked on our vehicle. We will be back for all future service.
I have used Eurasian for many of my vehicles. Always professional quality service. A great group that can be trusted to treat you and your vehicle right.
First rate service during the Covid experience all while being competitive. My car is running great. The white glove pick up and deliver was really cool.
I have been trusting them with my car for a few years now, they always do an outstanding job and always friendly. Leo (even has the same name as me) was great helped me with everything i needed to get done on my car today. Definitely will continue to use them.
Very pleased with service. Responded to getting my car repaired and kept me informed promptly. Staff very friendly and courteous.
Beautiful shop and well maintained grounds. Rob and crew only recommend needed repairs that are performed by industry certified master technicians. What else could you ask for?
Been a customer of Eurasian over 15 years. They’ve worked on four of my Mercedes, one BMW, one VW and a Toyota 4Runner. This group personifies excellence. I appreciate their integrity and knowledge more than anything else. I know I’m getting a solid diagnosis and a solid plan each time I go in. This confidence in their expertise as well as their friendly approach (Rob and John are awesome) keep me returning. If you’re looking for a shop with the ABILITY to address your automotive repair needs, (complex repairs to simple maintenance) don’t waste your time going anywhere else but Eurasian. Cheers.
Excellent, timely service. I highly recommend them!
I have taken my car(s) to Robert and Jon for over 30 years! They have always taken care of me. Always honest! Always a treat to work with! I cant say I was always happy with the cost of the repair, but I always realized that was what it cost to have the work done right! I always take my cars to them because I know whether I like the price or not, its going to be done right!!
Staff is professional and trustworthy. Techs are exceptional and I have never felt they are not giving me quality work.
Had a PPI done for a vehicle I was interested in purchasing. Great service provided by Bob whos very knowledgeable and
Everything was good except after this visit the AVC came out on the dashboard and the brake light that date after picking up the car.
The Eurasian guys did a great job for me and I can’t thank them enough! They showed honesty, integrity, speed and quality in their work on my bmw and I would not hesitate to suggest them to anyone looking for a trustworthy mechanic in the San Antonio area.
I brought my car into Eurasian Auto and I received A1 quality service. Leo was knowledgeable about European cars, and very customer service oriented. my car was placed in storage for 28 months while I was overseas, and it required a scheduled service. Before any repairs, Leo explained exactly what the problems were and how much they would cost. He even add an internet discount I didn’t know existed. Very appreciated of the quick service and they were able to fix my AC too. Thank you again for the great service.
I had my Audi A5 towed to Eurasian Auto Repair to have them diagnose and fix an issue with what we assumed was an oil leak among other problems that deemed the car un-driveable. Without any hesitation my brother referred me to the shop, he was a loyal customer when they were located on Nakoma several years back. I think for him to so quickly suggest Eurasian even after so many years speaks volumes in regards to the timeless trust in the shop and the certainty of being pleased with the service they will always provide. From the very first conversation on the phone they made me feel important and completely reassured me that my car would be fixed and back on the road in no time. Well they lived up to that AND MORE. My vehicle was towed there at the very end of the business day yet they still managed to run all the tests, diagnostics and a full inspection needed in order to text me a complete and thorough work order by the end of the following morning! I was pleasantly surprised! The car was completely fixed and i was driving it home within 2 more days! The entire time they kept me updated with the status of the vehicle, they did an amazing job working on it and everyone there is above and beyond kind, considerate and professional. My car is running so smooth and im so satisfied with the entire experience. Needless to say I WILL ABSOLUTELY BE RETURNING THERE FOR ANY AND ALL OTHER CAR ISSUES I HAVE IN THE FUTURE! Big thanks to Rob, Rob lol, John and everyone else at EURASIAN!!!!
Great first experience. They checked my car to make sure everything was in working order before I bought it. Will bring my Lexus here for all maintenance.
$485 just to fix a wire that connects to the ac compressor ! unacceptable pricing guys. these guys overcharge like crazy because they know how bad we want our cool ac especially on this weather . please don’t go here guys it’s not worth paying that much, i might as well buy a new ac compressor almost paying $500 dollars ! not worth guys plus this guy named Rob just has this nasty attitude ! so unprofessional!
The staff was very professional and followed the social distance guidelines without compromising one bit of my experience or service. Facility was comfortable and service was very fast. I highly recommend Eurasian Auto Repair!