Tobias Thompson here at Service King Babcock, finished early no hassles. Truly appreciate you guys! Keep up the good work!

Hector and Matt did a excellent job. I told them on Tuesday when I dropped my car off, I would need it by Friday. And sure enough they did it for me. My car looks great. I will go to them for all my repairs. They mean what they say. They are good people. I recommend them to everyone!!

This place is Awesome! I took my car to Service King for my repairs and they were so professional.Matthew took care of my Chevy Malibu and i am completely satisfied with the repairs! My car looks brand new again.Matthew and his team had great customer service and kept me updated at all times on my vehicle and where they are at in the process. I dropped my car off on Monday morning and had it back by Wednesday!!I would definitely recommend repairs here, they made everything a breeze. ✅

Had an accident a month ago and they worked on my truck. Im very satisfied at how they finished off my SUV 2 looking good again and how Celeste and Carlos would keep me updated on the work being done

I would like to personally thank Hector the manager @ Service King for honoring the Life Time Warranty and making sure anything that was out of place was put make into place. I also like to thank Carlos & Celeste for answering my questions & providing excellent customer service 👏!!!! I HIGHLY RECOMMEND THIS BUSINESS Especially if you have been involved in a car accident!!!! THANKS EVERYONE!!

They were so amazing and professional. They made this bad experience of someone hitting me and driving off as painless as possible. They quoted me 5 days and it was done sooner than the quote and my car looks amazing like no one ever hit me. They were so nice and explained the entire process to me and kept me updated every step of the way. I will be recommending them to all my family and friends and will forever use them in the future.

Terrible experience. They texted me my car was done early and we went to pick it up. When we picked up my car the inside was filthy! It looked like someone drove through a dust storm with the windows fully down! The man there wiped it down for all but 5 minutes and said the detail guy must have missed it. Yeah he missed cleaning all the mess they made. We called the next day and was told we could only bring it down at 1:30pm for the detail guy. Took it down and got it cleaned. Now my door that they “fixed” is misaligned and doesn’t close properly!! Had to call my insurance and ask for a different service center. Crazy to pay so much money to have an unprofessional experience and job done! I have never posted a review before but after this service hopefully this will save someone a headache.

My entire experience with the employees at Service King was exceptional! I was updated daily on the status of my vehicle and they were available if I had any questions. And the attention to the details is amazing, you would never be able to tell that my car had been in an accident. Great work!!!

Fantastic staff. Hector Muniz was the individual that assisted me. Thank you again!

Dont go here! Company is in the insurance companies pocket. No standard of quality, cheap parts, claims they will repair anything goes wrong with the repair, outside of an accident of course, but then will find ways to claim you were st fault and they cant fulfill their promise. Hector is the GM and he is the hardest man to get in contact with. Did not even put the emblems on my car correctly! Did not clip it in just placed it on with no security for it! This company will scam you!

Outstanding customer service and professionalism from Danny and his team. Matthew was great and provided me with daily updates! My car was ready way earlier than promised. Thank you Service King!

Absolute pleasure giving business this company. A+ service and good price.Hector was our contact and was very professional and took care of us.

After being in a minor fender-bender, these guys made it all go away painlessly. In a little over a week, Im back in my own car again and its better than it was before the accident (they washed off all of the grime Id been accumulating).They kept me informed every step of the way and they were abundantly nice to boot.

I can’t say enough about how Hector and his team explained the repair process. Kept me informed all the way. Executed on time as promised. And the workmanship was outstanding. I will be recommending them to everyone who needs general repairs or has been in an accident

Goof place to get your car fixed... repaired dents and scratches...reasonable price.

Poor customer service and collision work done to my car

Service King did an excellent job. They kept me informed about everything that was happening, parts on order, the painting phase, any delays, and most importantly, when my vehicle was ready for pickup. Excellent work and Customer service. Thanks guys!

Great staff to work with they worked on my sisters car I picked it up and they did such a great job super helpful

Excellent service, I would definitely recommend. Kudos to Hector! He would call me every other day with updates on my vehicle, and my vehicle was ready ahead of schedule. Thank you!

The customer service at this location (5631 Babcock) was wonderful! Clay Wallace made sure we were updated throughout every step of the repair, answering our questions, and helping us throughout the process!We were able to pick up our vehicle earlier than expected due to Service Kings quick work!In addition, this location partners with Enterprise and made our pick up and drop off of the rental car so much less stressful. Service King called Enterprise when we arrived to drop off our vehicle, and when we came to pick ours up from Service King, we were able to leave the rental car in the Service King lot!Thank you guys!

So kind and comforting. Very pepfesaional

Very professional Body Shop. Have taken more than one car there and they always are prompt and do a great job. The Service King at The Babcock location is where I highly recommend you take your vehicle if you need work or have been in an accident. They will hold their work to the standards you would expect, as if it were their own vehicle.

They were fast with getting my claim information to my insurance

Service King has been an AMAZING experience for us. Not only is our vehicle back to her beautiful self, but they had her ready ahead of time AND they kept us informed . . . treated us so well.

I worked with Ben, whom handed me off to Cesar (manager) after he went on vacation. Which adds to great customer service. I have never had 5+ star rating anywhere, but this place gets it. They go above and beyond to make sure two way communication is done and the work is outstanding. After my repairs they explained all the details I needed to know to make sure I got the most out of my repairs. The staff here are real easy to work with and if you should have an accident, with it without insurance... this place cant be beat!!! Thank you Ben & Cesar, hopefully I dont have an accident, but if I do, you guys put Service King on the top of my list!!!

Very nice staff. They were not the cheapest but they were honest about the price and why sometimes their estimate change after they take the car apart because they can see more. They send pictures to you so you can see the damage and their progress with the workOne thing to be careful for is that even if you want them to fix one thing and ignore other issues in your vehicle they may say we can not put our brand name/ warranty on an unsafe vehicle that is unsafe to drive.If your insurance take them by all means they are the best, but if you are paying out of pocket you may have to weigh your options.

Great service work was finished early

They are so friendly here and so helpful. I will definitely be using them again for future repairs.

It sucks to come here because of car problems, but the people here are kind and do a great job. They work closely with USAA insurance and Enterprise Rent-A-Car. The process is seamless, and they have taken care of me and my wife. I recommend this place over other car places.

Service King was incredible! They were easy to work with and did a superb, professional job repairing my vehicle. Cesar and Ben went above and beyond to provide me with a fantastic, pleasant, easy experience.

Clayton and Crew where awesome. Even went the extra mile to make sure a couple surface marks were buffed out and touched up .. Folks this is customer service at its finest.

Awful choose another repair shop

I absolutely love how fast This Service King delegated with my Car in a fastidious timely manner. The Gm Cesar & Staff are friendly with great customer service.Thanks guys :D

Yall did a great job with my husbands Mitsubishi...thank you it really means alot! We will use yalls service again if needed! Again thank you!!

Daniel was polite enough during my estimate, but when I called their call center to schedule my work the woman on the phone told me all SA locations were backlogged to MARCH 2017 and suggested I go to Austin or KATY. So, dont be fooled that they can get you in for an estimate quicker than other shops, they are not available to do your work. If you arent on top of it, your insurance WILL pay them as soon as the estimate is submitted and you do NOT want to have to chase this money down.

Very good quality, car looks brand new

Great 👍

They are way behind, in past years they were much better, if you have a collision to repair, its a good place to go, but they will not accommodate any special requests for changing the type or style of paint, they only do collision restoration to factory condition. If you are interested in a change or upgrade to your automotive paint, they are not the place to go, find another place. Paint is only done and charged per panel at 600 a panel and no touch up paint or spot painting repairs. No custom paint.

Bruni had excellent exceptional service!! 👍

Went to the Babcock location, good service, they made all repairs and finished when they said they would, it was even cheaper than the quote, thanks

Definitely not in the business of customer service

Good service. Just waited a long time to get it.

Excellent service, I highly recommend Service King!

Very knowledgeable, and quick response. I was in and out very quickly

I put a lot of thought into this review. I really want people to know how my experience was at Service King Babcock location.So on 11/9 at 2am I was in a car accident. Front and side body damage. No engine damage and No airbags deployed. My car (2001 BMW 330i) arrived at Service King at about 10am 11/9/11. It wasnt until 12/16/11 I finally had it back.I want to base this review on stars. I will deduct a star for every time this shop inconvenience me.Keeping my car for as long as you did and causing me all the bellow headache. (A customer shouldn’t have to go through this; I wish I took it somewhere else) -1Keeping my car longer than the insurance was paying for a rental. The shop getting me a different Rental, and making me pay additional money for rental because of a young drivers fee. (Should of fixed it before insurance’s rental was due) -1Having to hold your hand when telling you which tires to get. (Damaged in accident) -1Having replaced both headlights that didn’t match the car and not even aligning the bulbs. One bulb was even installed upside down. -1Told me that car was ready, went to pick it up, and there was a list of things that were not finished, still missing a parts and incorrect installations. Had to keep it for another week. -1Told me car was ready a second time, went to pick it up, fog lights didn’t turn on. Then told me to come back at the Shops convenience to repair. -1Having to take my car back to repair fog lights. Then after they turned on, my instrument cluster would rattle. (Didn’t rattle right before I took it to them to fix fog lights) -1^ On top of that, the shop wouldn’t even fix it. Told me to take it somewhere else. They said all they did was replace the fuse and the bulbs. Come to find out they replaced the wrong fuse, I swapped the fuses and it worked no more cluster problem. So because they caused the issue and didn’t except fault or responsibility, -1Airbag light wouldn’t turn off after they gave it back to me. Said they would get some other company to travel to me and reset it. Never happen. Had to take to different shop. -1Overall I am very dissatisfied with this shop’s work. I wish I took it somewhere else, they probably could of fixed it in half the time without all the above inconvenience. I only took it here because it is what my insurance company (USAA) recommended.So after the above deductions, if there are any stars left I award them to the shop. They did eventually fix my car, ALMOST the way it was before the accident.Thanks for reading my long review =)

My insurance company had my vehicle taken there for repairs on Sept. 3rd 2013, I had front end damage to my 2012 Toyota Tacoma. When doing the repairs, they severely damaged the dashboard, they melted a large section of it while doing some welding. They ordered a new dashboard which took several weeks fire them to receive it, once it finally arrived it was the wrong model, they had to order another one, when they received the second one they started installing it only to find out the wiring harness was not compatible, so they had to order an adaptor but couldnt find one so they had to order a new wiring assembly, I kept checking up on the progress, they had actually completed the damage from the accident within the first month, I was in a rental mind you and the insurance only paid for it the first month due to the accident repair being completed so I had to start paying for the rental or of my own pocket, I was in a mid size car, Dodge Avenger, in order to be able to get my wheelchair in and out of on my own, and to install portable hand controls for the gas and brakes, this was running me about $1,000 a month, finally in December they agreed to pay for a rental since they were at fault for the damage done, however they would only pay for a economy car, a Neo? It was about the size of a old vw bug, it was very difficult to get my wheelchair in and out of the car and to utilize the hand controls. I was stuck driving that rental until Feb. 2014, when I finally got my truck back. I had to take it back at least 3 times, due to loud rattle from the engine, they determined it was due to a missing bracket which they had to order, it took almost a month for them to call me that they had received it, unfortunately I had surgery two days before they called me and it was approximately a month before I was able to drive again and I had to coordinate with a friend to go with me, so they could go inside to let them know I was there since the place was not accessible to me in my wheelchair, I could go into the shop area, but I couldnt get into the office area to check in, wait for the repair etc. When we went, they stated they no longer had the past that they had sent it back because it took me too long to go pick it up and they didnt have the room to store it....seriously it was not a very big part it was smaller than an ipad, so add a result I still have plastic ties supporting whatever component in my engine it was suppose to be supporting. Just a horrid experience, I have never dealt with a business that operated that way. At first they were apologetic for the delay in returning my vehicle, but after the 3rd month all I heard was blah, blah, blah blah. ... I would never recommend them to anyone! Oh, and I didnt mention they totally messed up my car stereo I cant use any of the buttons, they are all like mashed in and stuck, and Ive had electrical issues ever since, intermittently the beep when you lock and unlock the doors using the key fob does not work, occasionally the dashboard lights and gauges will all light up and at other times they dont turn on, and the buttons on the steering wheel to control the stereo rarely work. I didnt realize some of those things right off since I was unable to drive much for the first couple of months after I finally got it back and when I took it back to them they denied it had anything to do worth their repairs and wouldnt even check it out. My truck is paid for and had lure mileage not to mention sentimental value since my dad bought that truck for me, when I was young and started driving they didnt have the money to buy me a car I always had to use my moms car until I was out on my own and was able to buy my own car, so for my 49th birthday he bought me that truck brand new, and he past away the following year. There is no reason I shouldnt be able to have that truck for many more years, but because of the electrical issues Im afraid I may end up having to sell it and get another vehicle all because of their crappy repair work.

Love the text message alerts. 😄

0 Stars stole my friends cop radar while the car was being service and th3 management didnt want to do a damn thing about it!

They did an excellent job on the repairs on my car and it looks wonder after being hit while parked

New management great customer service

I went to get. a quote for auto damage and they didnt even I look my ways I was there for 45 min waiting for someone and they just looked away from me

They seem to know what to do but, oh good, they are expensive!