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Discount Tire
20690 U.S. Hwy 281 N, San Antonio, TX 78258, United States
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Discount Tire
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Ni
Review №1

Needed to replace front tires and received professional help picking an alternative to the ones I had ordered online as they were on backorder. One of the tires ended up going flat due to a valve issue but the staff at discount tire promptly took care of the issue and even compensated me for any costs associated with getting the car back in the shop. Professional and courteous staff that will go above and beyond to provide great customer service!

Ve
Review №2

We always go when the weather changes to get our tire pressure checked. It was quick and appreciated. I tip the young man. Why dont you?

Mi
Review №3

I ordered a new set of tires and booked an appointment online. I arrived at 2:45pm for my 3:00pm appointment. I was 2nd in line. My vehicle was taken into the bay at 4:18pm and was ready for pickup at 4:52pm. I waited 1 hr and 18 min after my appointment time for them to start on my vehicle. The book appointment online is a joke. Ill go elsewhere next time for a set of tires that respects appointment times. I cant recommend them at all. I didnt bother with their overpriced tire certificates either. They also dont warn customers to get wheel alignments. Shame on them.

Jo
Review №4

Love this place. We have been customers for years and it seems they just keep ramping up new ways to be the best in customer service.The free air tire station that is manned by an employee.The free tire rotation. That still is crazy its free. VHands down a great place to do business with.

Or
Review №5

Best discount tire service anywhere, Jon has been the most professional, attentive, and customer service oriented person by far. They go above and beyond to make sure the customer is happy.

Ka
Review №6

Jeremy was friendly and super efficient. Tires are on and price was reasonable. Great job guys!! Aloha😊🤙

Ka
Review №7

I am very pleased with my experience at Discount Tire today. The staff is extremely friendly and knowledgeable. They were busy at 9:30am, and I was still serviced in a quick, efficient, and professional manner. Highly recommend this location!

ni
Review №8

Im sitting in my car now while watching them diagnose and fix my slow tire leak. I notice the speed and teamwork that these guys/girls have, its nice to see. I feel like Im getting a thorough job that is being cross checked by other teammates. I really appreciate their work and know that the techs have a hard laborious job but I can tell that they enjoy and take pride in their work even though most people may not notice them. Good job!

Su
Review №9

Mike the assistant manager with discount helped me from the moment I called to get my new tires put on. He helped make my experience amazing. They were able to fit me ASAP. The service provided was great & fast! I needed other services that were noticed by the techs and Mike was able to refer me to a place that would help me with that other issue. I’m thankful and impressed with the kindness and professionalism at this shop! Truly grateful:)

Jo
Review №10

Willy was great to work with. Got the car serviced quickly and even had a tire transferred from another store within 20 minutes of my appointment time.

Jo
Review №11

An extremely shady situation happened to me this afternoon at this Discount Tires store. I drop off my vehicle because one of my tires was flat. I decide to wait at home while they fix my flat. I get a phone call from a female employee who tells me that the flat cannot be repaired because it had a nail on the side wall. I tell them to put the spare on. When I go pick up my vehicle I noticed that only the wheel was in the truck and the tire was missing. I ask for my tire and they try to give ppl tire that was not mine. I ask them to go find my actual tire and when the bring it to me and I notice that the puncher was not in the side wall. And, not only was there a puncher on the trend of the tire but also a knife slash right next the puncher. And, the puncher and knife cut were in the inside of the tire. I understand the puncher being on the inside of the tire but how’s a knife slash be done on the inside of the tire. Maybe it just me….but the whole situation appears shady. Did I mention that I asked to speak to the store manager twice and he never came out to talk to me. It appears to me that maybe Discount Tires has gotten in the business of scamming its Patrons.

Ro
Review №12

I can never say enough good things about this company. This was my first visit to this location after moving to a new part of town. Everything was flawless. I ordered my tires online, booked my appointment and paid in advance. The service I received was exactly what I expected. Sitting in the lobby I had a chance to witness those that experienced recent tire failure. As busy as this location was on a Saturday afternoon, everyone was treated professionally and fairly. I have the utmost respect for all who work for this company and at this location. Your job is not easy, especially when someone is caught off guard with a tire emergency.Keep up the great work.Yours truly,A customer for life.

Ch
Review №13

Super follow up after purchase for balance and rotation. Make an appointment first that keeps it easy on you. In and out in less than 40 minutes.

Sa
Review №14

Great service and experience! I highly recommend servicing your tires here-you will not be disappointed. There has been a check in area that makes arrival quick and easy. I dropped off my vehicle (did not have an appointment) around 12pm and it was completed in less than 2 hours!! I expected it to take longer, but was pleasantly surprised, especially considering the room looked full of clients!Great time frame. Free air for tires, anytime—just get in line. Very good experience and will continue to come back

Fr
Review №15

Fast clean facility, you wont find better service anywhere. I saved a ton of money and feel free of worry because I have their warrantee.

Mr
Review №16

My Tpm sensor came on as I was driving by so I stopped by. They checked all 4 tires, filled with air for free, and hooked me up with 4 new tires far below some of the other places I went. Definitely a forever customer.

SA
Review №17

My daughter Stephanie came home yesterday, December 11th crying stating that she could not afford new wheels for her 2014 Toyota Corolla? I was at first dumbfounded and did not know what she was referring to. I asked her to calm down and comforted her by giving her a fatherly hug. She explained that she had seen a piece of rubber protruding on a couple of her new tires that she had replaced a few weeks ago at the advice of a local Discount Tire store (20690 US Hwy 281 San Antonio Texas 78258). This is just a new tire tab that all tires have when new but she had no clue.An advisor at the store (Cade Gregory) informed her that this was not an issue but her wheels would definitely cause tire damage. I have included photos of the wheel curb rash and missing center cap. This individual stated that all her wheels had this serious damage and would surely damage her new tires and have a blow out if not replaced. Mr. Gregory also stated that the missing center cap was a dangerous issue as well and would also cause damage to the tire, so she was quoted a $500.13 fee to replace all wheels.I calmed my daughter after a few minutes and looked at the wheels and missing center cap. As evident from the photos there is very minor curb rash as I call it and yes a center wheel cap is missing but not an issue to the tire integrity, the wheels are intact, not cracked or bent. In fact nothing present would have cause to damage a tire. I immediately called the store and asked for a manager on site.In the 70s I remember this practice being used and targeted women who were thought to be easy prey, to my dismay I am saddened that this is still being taught or enforced by major businesses. My daughter is a single struggling mother of two and she did not deserve this today. I informed Kevin that I was dismayed at this practice and tactic still being used today by Discount Tire.I have been a loyal Discount Tire customer for over 12 years and equipped my 5 former BMWs with tires from here.I went to Discount Tire on Monday Dec.14th and asked to speak with Kevin (Manager) and Cade. I identified myself to both men and Cade commented that if this was in reference to the white Corolla to which I said Yes. After this Kevin is the one who continued to explain what had happened and never let Cade explain his actions and or what he identified to my daughter. I looked at Cade and told him in the future to choose his verb-age and not use these Scare Tactics. Kevin continued his feeble explanation in saying that the concern was my daughters right front tire with the damage and if Cade would have suggested to replace only one wheel and the others did not match then this would have upset me. Kevin continued stating that this damage would cause rust and further damage (the wheels are aluminum, so this only succeeded to dismiss his knowledge of wheels and profession). My daughter replaced two tires approximately 2 months ago here at this location so the salesmen/tire installer did not see anything wrong with the curb rash as evident in the photos so what does this tell me? Either those individuals are incompetent or knew what I know and that is that the integrity of the wheels (not bent or cracked) is not compromising the tire or the safety of the owner.So at this point Kevin stated that he was not arguing with me at which point I stated that I was not arguing just pointing out that these wheels are safe and Cades Scare Tactics to make a sale and take advantage of a woman consumer was my reason for being here this morning. I expected more professionalism and integrity in a companys Mission statement but this appears to not be the case with Discount Tire.Santiago Sanchez retired 18D (Special Forces Medic)This sincere individual eased the pain of this incident and made a generous concession for my Daughter. We are back to being loyal customers of Discount Tire......Thank you Carlos MartinezAssistant Vice PresidentSan Antonio Region

Sa
Review №18

Absolutely THE best customer service-- it starts when you walk in the door when they greet you (who does that anymore??)to keeping you informed on the progress/wait time of your vehicles service!! Wish I could give them 10 🌟... youve got a customer for life!!!

Jo
Review №19

I always have good experiences at all the Discount Tire shops I go to. And as always a good experience. Everyone is very polite and got in and out quick considering how busy it was. I highly recommend!

Ge
Review №20

Six years later, Discount Tire fails to win me back.Six years ago, I visited discount tire and had a terrible experience.Due to Discount Tires popularity, I decided to give them a second chance.My tire had a leak so I decided to bring it to Discount Tire to patch it up. Before going to Discount Tire, I anticipated that the employees would try to pressure me into buying a tire instead of actually patching up the leak. Tim gave me a call to let me know that my tire could not be patched and tried to sell me on a replacement tire. I declined to replace the tire at the moment due to my current budget. Tim explained that he could not put the tire back on the car due to liability purposes.When I arrive to pick up my car, one of the team member explained that they put my tire in the trunk. I open the trunk to simply find the rim without my tire. I speak to the manager and ask him to put the tire back on. At first, Tim refused to put the tire back on the rim claiming it is a safety hazard. Unhappy, I insist that he put the tire back on my rim since I did not bring in my car to the shop like this. After threatening to call customer service, Tom finally budged and put the tire back on the rim. Before leaving, Tim tried to upsell me to purchase a replacement tire. I declined since I wanted to think over my options.When I arrived home, I examined the tire and rim and find out that Tim did not put the air back in my tire. In addition, the valve stem was not secured in the valve. I am extremely unhappy by how I was treated and how my property was treated. Now I have to pay a different tire shop to air up my tire and put it back on my car. I feel that Discount Tire is more worried about selling you a product than having a happy customer. Last time I went to Discount Tire, it was also a similar experience. Due to this incident, I will likely never return to Discount Tire.

Ca
Review №21

Ordered tires online, booked an appointment to install them, waited 40 minutes, done. Profesional and courteous service. This was smooth and amazing. Highly recommend!

EU
Review №22

Great people. Great service! Great prices and values.

Ri
Review №23

If you could see how much I have spent there in the last 18 years. You would think I am Rich. Hahaha I am. Its my name.

Ky
Review №24

I had a 10:00 appointment today to replace my tires. I arrived on time, checked in, and was told I would be out of there by 11:05. After 45 minutes, they still hadnt rolled my truck into a bay so I asked an employee if theyd forgotten about me and that I had already checked in and paid for my 10:00 appointment. He informed me that my truck would be next. I sat then sat outside and watched no less than three other vehicles roll in ahead of me and it was now past 11:00. It took another HOUR AND A HALF before I was finally out of there. 10:00a appointment. Left at almost 12:30p. This was entirely unacceptable. Barring an attempt from this location to rectify the situation I am unlikely to return or recommend anyone sit so long to throw four tires on a truck. This would be a one-star review but I kept it to two since they were able to schedule my appointment and order the exact tires I wanted in under 24 hours.

L.
Review №25

Our son got a flat at 6:30pm and of course he didn’t have a spare. We stopped at this location and although they were closing, Gabriel said it’s an emergency and they would gladly help us. 😃15 minutes later we have a tire for son. These guys are awesome.

Je
Review №26

I really appreciated the sense of urgency and constant communication of the staff! They were awesome and engaging. Highly recommend. ❤️👍🏼

pe
Review №27

I would NOT Recommend this store. I arrived at 2:00pm and was told it would be a 2 hour wait at the most. I have now been waiting for 3 hours and was told there were 8 people ahead of me. All this because there was a nail in my tire...I have the warranty so it makes no sense to go somewhere else...it should not take longer to fix a tire than to buy a set of tires. This is terrible customer service. NEVER AGAIN.....

Ca
Review №28

Jonathan and his team took awesome care of me and my car!! I work late and rolled in at closing. They took me in still and quickly fixed my tire. My son loved watching them work!I cannot recommend them enough!!

Ke
Review №29

Always buy the warranty for the tires when I buy a new car! Theyll warranty and service the tires just like you bought them at discount tire. When I buy replacement tires, this is the first place I check and I usually cant beat the price for name brand tires. They also sell factory mag wheels that are fixed as good as new. I bent an eom mag wheel and got a new wheel here for a third of the dealer cost.

Tr
Review №30

New set of tires! Amazing. I went online and bought a new set of tires for my SUV and had set a 10 AM appointment. I pulled up and my car was approached as they were waiting for me and was asked to pull into a bay. 15 minutes later, I was handed my keys with a huge smile and a thank you and was on my way. I have never had auto service knocked out as cleanly as easily and as efficient as I did with these new tires and will always bring my business back to discount tire.

Bo
Review №31

They were super busy but all of the young men were courteous. I have always had good service there.

Ry
Review №32

Every time Ive been to this store, the staff have been very friendly. This time I took my car to have the wheels balanced. After having Costco try to balance my wheels twice and still having a wobble (they claimed the vibration was a wheel bearing even though the vibration followed the wheel) this Discount Tire balanced my wheels perfectly and the vibration is gone! They even replaced a small hub cap that Id been missing for a while. Will definitely be giving them my business in the future.

Di
Review №33

My Ford Escape had a flat tire. I purchased a new one and had all lugnuts replaced.

Ve
Review №34

Always excellent service! Great folks to do business with!

Je
Review №35

Fast service! Used their free air tire service

S
Review №36

I got a flat tire on the way to a very important appointment and stopped by discount this discount tire. The crew at this place did an amazing job in repairing my tire and saved me having to buy a brand new tire. Every time I stop by to receive car services here, the workers provide me with nothing short of exceptional customer care. #Best Discount Tire in town!

Wh
Review №37

Went to have a tire with a nail replaced. Ended up needing new tires. Could only afford 2 at the time. The amazing Manager and my salesperson, Cade Gregory not only were extremely kind, they helped me in ways they will NEVER understand. Being a single parent and teacher, money is stretched and they made it go MUCH further. I am so appreciative of their help, generosity and care. I cried all the way home with thanks. Best place to have work done.EVER:) Planning on paying it forward!

Ma
Review №38

If I could give negative stars I would. These people are nothing but crooks. The minute you get there, they start checking tires that youre not there for. They look for any excuse to get you on the hook for another tire. Everytime you go there, its a 50/50 chance theyll rob you.

Sa
Review №39

The Bulverde location is amazing. My sales person, Cade was truly excellent. He was patient and helped me get exactly what I was looking for! Not to mention how quick I was in and out with new tires!

El
Review №40

Excelent service. Very respectful and helpful employees.

Lu
Review №41

Peter was amazing. Inspected my tires. Quick, efficient and knowledgeable!!! Thank you Peter

Jo
Review №42

I go by here to get tire pressure checked. I bought tires for my truck here last year. Quality place.

Ja
Review №43

The sales tactics always crack me up....and simultaneously upset me when I hear them targeting people with the if you want to be safer on the road guilt Trip!... taking my business elsewhere

Ja
Review №44

After waiting an hour past my appointment time... I was told they don’t have the Alan wrench to remove my rim cap and to go to Home Depot (which is right behind their store) and go buy my own for them to fix my tire and to reschedule my appt. absolutely ridiculous to have to wait an hour to be told they don’t have the proper tools. I am a long time customer of discount tire.... normally go to bitters location and never have this problem.

Em
Review №45

Got me up and running quickly after a flat tire. Appreciate these guys and their hard work!

Ad
Review №46

Good Service nice staff we buy all our tires for my cars and trucks from them good job yall

pa
Review №47

Great! Best serves I ever had! Fantastic customer service! This Discount Tire Center as well as the rest of them in around town Ive got the greatest personnel Ive ever met! They are generous, warm, understanding, kind and just in general have a wonderful towards their customers!🤗 I didnt know places of business still had employees that had their customers safety first and foremost above making a dollar.If you need a tire or a set of tires or maybe you just need air in a tire Discount Tire Center is ALWAYS 😇HAPPY to take care of their customers needs and ALWAYS with a SMILE😄!!!I cant say enough about these people or the company. Truly one of the GREAT ONES still exists!Kevin and crew at 281 N & Evans Rd.Ill be back today to get that 4th new tire.🎄Merry 🎁Christmas🎅 & 🎉Happy 🎊New🎉 Year D.T.C. and to your families as well!!

P
Review №48

Dropped $1700.00 to them their worker Antonio broke my tail gate lock and bent my key. He had it stuck in the lock from brute forcing it to the left. Its worked perfectly fine including that morning. Now they have my old wheels because I cant get them in my truck. DT insurance company are paying for a $300+ bill for Locksmith to replace key, replace the backup cam and tailgate handle lock assymbly. Mike the manager was very apologizetic BUT, READ ON. Employeee Antonio not so much but did fess up to his error. My new wheels and tires had mounting grease all over them. Why would they not clean them after mounting when we drop that much dough there? Not happy about that. Mike told me how to clean them, but why should I have to do that for them? Especially after they broke my LOCK, LOCKED. ME OUT OF MY BED! Plus I have a cover over bed so I cant get in it for weeks and several hours more my time to get fixed! Not happy customer. They still have my other order (2 extra center caps) and never called for me to pickup and pay. Best to stay clear. They seem to have enough business.

M
Review №49

Im completely satisfied with the new tires purchased at Evans and 281 location, feeling safe back on the road again. Cabe and Tim recommended the right set of tires for my SUV. They are the experts on tires and provided great service. I highly recommend and will refer friends and family!

Mi
Review №50

Great service low prices beat the competitions price for sure. Will be back again.

ra
Review №51

Great experience!! Highly recommend this place.

So
Review №52

I just love the fact they repair your cars tire for free and with great professionalism! Had a great experience. Considering it was at the end of the day, it took about an hour.

Ja
Review №53

As most discount tires stores are, very well run and one of the better examples in any customer service type business of how to care for customers.

Jo
Review №54

They were great! Stopped by without an appointment for a nail in my tire, waited a bit but normal considering it was a busy Saturday, when we drove in to the shop they were all moving at full speed, thanks to Peter for adding me to the queue and the gentleman who patched the tire.

Or
Review №55

Excellent customer service! The guys took exceptional car of me and most importantly my car. Thank you...

Ro
Review №56

This discount tire was absolutely the worst. They were unfriendly and just ignored people. I left and took my business elsewhere

Ed
Review №57

They did a great job price matching my Toyo Open Country AT 2’s! Even matched the labor installation price as well. Only minor thing I didn’t like is that they lost my silver caps and put rubber ones on, until I told them that they were missing. They did however replace the caps with chrome ones that I had on.

S.
Review №58

Friendly people and great service. Best Discount Tire location around!

Ca
Review №59

So I just wanted to give you guys a shout out. Amazing group of young men working at the 281N location. Great service, great attitude, and great products. I don’t go anywhere else. Thank you for all your hard work!

Ar
Review №60

My tires on my new Nissan were a little low. I went down the street to Discount Tire since it was closeby. I waited 20 minutes in line for a tire check & air. This was the first time needing any type of service on my car. Apparently air was put in, but 2 of my valve caps were not returned and now I immediately have one very low tire. I literally go nowhere (I live where I work), so this is suspect to me. Not returning again.

Da
Review №61

Got my free air check. Than they removed a nail from my tire, patched up super fast and for free. In and out on a Saturday.

Ka
Review №62

Fast, friendly and honest! Ive been a customer for over a decade and have 3 cars covered by Discount Tires policies.

Ge
Review №63

This Discount Tire is about the best tire store that Ive dealt with, theyre courteous and professional.

Er
Review №64

My experience was bad customer service. Came in with a tire with a nail. Guy said it will take two hours. I called after 2 hours and they said working on it. No one called me. I went back to the store at the 3hours plus mark. The guy at the computer said he would check. Didnt get back with me for 15 minutes. Asked another guy. Finally looked at it and said I need new tire. Maybe so, but with the very poor customer service that made me feel like I didnt exist, im not buying a new rire there. 3 and a half hours and nothing fixed. Big waste of time.

He
Review №65

With covid going on - if I come in to make a purchase...I would like to make my purchase upon arrival. I can return later to get the tires put on.It’s unacceptable for me to wait to be assisted.I also didn’t want to highest priced of the brand I wanted. I’d rather be offered to look at other local stores for the tires I want.I expect better service.

An
Review №66

Best customer service of any vehicle related shop, full stop. Assistant Manager Johnathan was second to none. Was on a time crunch and he worked with us and had new wheels and tires there in 4 hours. Put them on first thing the next morning and we were on our way by 0930.Also discovered two issues with my vehicle that neither Beldens Automotive nor the dealership found when I took it in to have them look at it. Overwhelming thumbs up. 10/10. 5/5 stars. They have a customer for life.

Mo
Review №67

Needed air in my trailer tires, drove up, didnt get out, great guy checked tires and put air.....free service!!!Awesome Customer service here👍👍👍

Cr
Review №68

Quick in and out even without an appointment. Always pleased with their pricing and customer service!

Ma
Review №69

Dealing with them is like dealing with tech support on the phone. They have a script they follow every time you visit....a sales script. I guess it generates sales, but its very annoying. Expect to wait with or without an appointment. Tire warranty is an extra (unlike Costco) 17.50 or so per tire. While I was there, the manager was passive-aggressive with with a customer who wasnt happy.

Ir
Review №70

Came in this morning, with a tire emergency, despite the fact that i knew they were booked and didn’t have availability till later on this afternoon, as I checked on their website, while trying to book an appointment last night...when I tell ya’ll that I am VERY thankFULL and grateFULL that they were able to squeeze me in, and square my tire away, almost immediately, that’s an understatement. S/O to Juan E Gonzales, for quickly assessing the emergency, updating me on my tire situation, and S/O to David, for getting me in and out, in a timely manner. I would have had to CANCEL my whole day, if it wasn’t for y’alls help this morning!! Thank y’all SO much, once again!!🙌🏻AND the fact that my tire warranty covered the cost, is just an extra PLUS!! Will definitely continue to service and purchase my tires with Discount Tire, in the future.💯Top Notch customer service, amazing personalities, and ALL in the early morning of a Holiday Week!

Lu
Review №71

Staff was very friendly and quick service!

De
Review №72

Discount tire is the best! Been with them about 20 yrs! Great pricing, awesome service, quality tires and they stand behind them! Be sure to give them a try.

Br
Review №73

We just moved here from Florida and we’re so happy we chose to get our tire repaired at Discount Tire! They repaired it for free and they were super friendly, fast, and efficient! We will keep coming back 🤩

MA
Review №74

Been here multiple times, this place is they best! Great service every single time Trevor is Awesome here! He never changes always polite, professional and honest. All the guys are great here. Life long Customer!

Co
Review №75

We only use discount tires for all our vehicles, personal & commercial.They are super professional.They have nice, kind, respectful people working there. Its a pleasure to go there.Kevin, the manager, is a gentleman doing business and keeping clients happy.Thanks Kevin, for always treating us and all clients with respect.You will always have our business

Ma
Review №76

Great service! Fast and friendly!

Ma
Review №77

Waited for an hour to be seen and then have another 2 1/2 hour wait to get tires replaced.

D
Review №78

Twice they tried to balance my Tires saying, yep all good now thank you .I ask the kid what they did, and he told me flat and balance .This was countered with only a balance smoother kid lied aloud.Took it back again finding the air sensor flopping around inside .Thinking this may just a bad kid nor caring. I asked again today what the guy did he a balance . still makes a sound . I wander if they even bothered checking the Tires

Je
Review №79

Always friendly and professional.

Co
Review №80

October 1st, 2018More Google Maps Photos below :September 29, 2018Second Great Visit ...Super Customer Experience Management !!!August 29, 2018First Visit ... Went Well ...

R
Review №81

Extremely attentive even on a busy day. Zacharias is friendly and demonstrates that he genuinely cares. The air-check crew are also attentive and friendly. They will recommend to make an appointment if check engine light turns on again. Service was fast quick and easy with scheduling an appointment. Thank you Discount Tire!!

Sh
Review №82

In and out in less than 30 mins.With new set of tires.Well oiled machine

Lu
Review №83

Superb and amazing service. I love how extremely fast they were. They are awesome.

Ru
Review №84

We have always used Discount Tires, theyre always lower in prices, great tires, the staff always courteous and professional!

Os
Review №85

Had a great experience at this location, Victor and Jacob did everything they could to make sure I got the best price possible while maintaining great customer service! The customer service and the efficiency is the reason why I keep coming back to discount tire! Thank you for all your help!

Ju
Review №86

This location over promises and under delivers. Was just checked in over phone and told they would get me in and out bc I work in healthcare and have to be back soon. I get to the location to have the man in the parking lot checking people tell me sorry we can’t help you. Also was told my tire would be in two days ago and I’m still dealing with this mess.”! Nothing like oak cliff in Dallas discount tire.

Ca
Review №87

Need to do a better job on listening to the Guest. I run a shop and very familiar with what is repairable and what is not. I walked in and said, “ I have a flat and it is not repairable. Went over pricing and approved a tire. My truck spent 20 in the shop as they looked for the leak. Only to tell me it’s not repairable and needs replacement! I have more experience than most in there! I knew it and told you! Why waste my time to find out is frustrating. Definitely will not be back

Ju
Review №88

Im traveling thru San Antonio and this is the only discount with trailer tires to replace a blowout I had, Ive been here 2 hours and they havent touched my trailer yet and said it will be another hour while they have stalls open and people standing around. I understand I didnt have a appointment yet they should be more helpful than this. It sucks to see so many people come in and out and get their vehicles taken care of before yours.

Be
Review №89

Extremely knowledgeable and friendly staff. Maintains all service levels while still incorporating social distancing and other COVID safety measures. Their efficiency at getting people in and out quickly would rival Chick Fil A!

Ju
Review №90

This was an online transaction, Id pick up the tires and they jus put them,was real good price good and safety service. Do I recommend dt? Yes give it a try.

Al
Review №91

Under promise and over deliver... They do! Fast service in less time than they said it would be, reasonably priced tires and they didnt try to upsell me a bunch of extra nonsense!

Sh
Review №92

I have been a loyal customer to discount tire for over a decade. I went in for new tires and when I received my vehicle back, all 4 of my rims were completely chewed up. The tech that handled my vehicle was a young lady. I assume she used some tool to try and pry the tires off. I am now out approx $2400 for 4 Volvo rims and the only recourse the manager( Kevin Robinson) could offer was either buying another set of rims from them at half price, or filing a claim. Please beware and take photos of your vehicle before you hand over they keys. Good luck.

He
Review №93

This place was packed when I went, but man are they incredibly fast!! We grabbed a bite while waiting and they were done before we could finish.

A.
Review №94

So glad I dropped in. My car rides so much better with my new Michelins. Discount tire service has been consistently good over the decades. And the NB location on 46 did not disappoint.

Sa
Review №95

Rolled in with a flat tire. Bought 4 new tires at another Discount tire aprox a month ago. One just blew out as I was driving down Evans. I definitely recommend getting the tires that can you drive on flat for up to 50mi. It made all the difference. I have insurance but had to pay the difference on a more expensive tire. They said my tire was out of stock and had to buy up. I should have asked if they had one below my original. But thats my fault. Live and learn. I was in and out with my new tire mounted in 30mins. Super fast, super friendly. Juan handled my order. He was very professional and empathetic to my situation. We were literally on our way to an important appointment. We got there in time thanks to them. I greatly appreciate the time and great service I received. Great job everyone!!

He
Review №96

My experiences with Discount Tire have always been very pleasant. All four of our vehicles have tires purchased at Discount Tires. Their road hazard insurance is a must. You get free tire rotation and balancing, free flat repair, free air pressure checks and free tire replacement, if you tear one up. This is the best tire outlet, in my opinion.

Ke
Review №97

Went in without an appointment and they fit me in within 30 minutes. Had tire with low pressure light on. 2nd time. They found piece of metal in the tire. Repaired tire at no charge and sent me on my way. Friendly, responsive and very professional. I will always go to Discount Tire when I need new tires or repair.

Wo
Review №98

Great customer service, fair prices, and quality product. Coffee and cold bottled water for those customers choosing to wait. Free rotation and flat repairs on tires purchased there. My go-to for all tire issues!!

Ir
Review №99

Was just checking air on tires But this is the only places I would buy tires for my car.

Ro
Review №100

Great personnel, Ive been a customer since 2010 and will continue to be along with my family

Information
86 Photos
100 Comments
4.4 Rating
  • Address:20690 U.S. Hwy 281 N, San Antonio, TX 78258, United States
  • Site:https://discounttire.com/store/tx/san-antonio/s/1562?y_source=1_NjI4MDI5LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 210-499-4730
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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