I took my car in for an estimate after making an appointment on my car insurance app. For whatever reason, the APP appointment did not get put on their system, but they honored the appointment which was very nice of them.The real shoutout goes to the gentleman who helped me with my estimate. He went above and beyond and helped put my rear bumper back on best he could before I drove off the lot. Superb customer service and kindness. I will be returning to this location for my repairs.
Great service. Walk around was done on the spot and they worked directly with my insurance.
Took my car in and the staff was friendly gave me no hassles no problem when I called for an eta on the finish and my car looks great, big thanks to the manager Howard Giles and the staff over there keep up the good work
Howard is amazing!!! amazing customer service, made the whole experience of getting my car fixed very easy and enjoyable- even put marvel on for my friend and i to watch while we waited :)
Posting right after picking up my car but so far super impressed. They fixed the body damage to where its like the car never got hit, provided lifetime warranty on the work, did a walk thru at pick up, everything went very smoothly between them, Geico and us. To top it off, the car was cleaned! And as a bonus, they put an lollipops in the car 🍭 Id definitely go back.
We took our Jeep Grand Cherokee down to My Collision Center on Perin Beitel for some body work and painting over time for various things. They have done absolutely amazing work on our Jeep! At one point we had hit a pole and really damaged the driver side door, and after we had them work on it the door looked better than new and you could never guess there was any damage at all. The work is very high quality for a very fair price and they worked amazingly with our time frame. They treated us really well no matter what and we would recommend this place above all else every time. As a family, we love this location!Ralph, Pamela, and Emily Haynes.
Howard Giles provided excellent service. He insures high quality at a fair price. He is pleasant to work with and gives good advice. I will definitely use My Collision Center again.
Great experience! Howard was awesome! Friendly, professional, and the price was very reasonable. Had my hood chips repaired and repainted. Just picked up my truck and couldn’t be happier. Highly recommend!!
MCC great value & quality work Howard Giles excellent communication with repair status-job was completed before expected. Highly recommend
Howard took care of my 1999 Dodge Ram 1500 pickup I couldnt believe how good it looks . The work that they put in was worth the wait I will be coming back to get some more work done soon .
My Collision was great to work with! They squeezed me in when I needed a last-minute appointment, kept me updated at the progress on my car, and fixed it great as new! Highly recommend Howard Giles for all of your car repair needs!
Did a great job repairing my vehicle and made us feel extremely comfortable. Very professional and the service was exceptional. Work was top notch and better than we could have expected. They went the extra mile to ensure we were happy with the final product. Highly recommended.
Howard and his team did a phenomenal job on our 2015 Mercedes. You cant even tell the car was ever in an accident. Fantastic customer service, this has to be one the best customer service experiences Ive had with a business. Howard and his team went above and beyond our expectations. I will definitely be recommending them.
They fixed everything and worked hard to keep us satisfied. Had to bring the car back to get a few minor issues fixed. Very oriented on customer satisfaction.
My experience was excellent, I was nervous on where I should take my new truck to get fixed after someone hit me and I am without a doubt happy with the care my truck received, the repairs were done fairly quick and when finished, I could not tell the truck had been in any accident. It actually looked better than before because they got some of the old scratches out as well from having to repaint most of the side of truck. The paint matched perfectly and the body work is perfect. Howard was extremely helpful and knowledgeable and I felt like he truly cared about my truck as much as I do, I hope I never have to go back, but if I do, I will choose the same shop and ask for howard. Thank you for taking care of me and my 2018 F150.
These guys were super friendly and oh so courteous! Kept me routinely updated and I would recommend them all day long. I. Fact, I will be taking my car back to do other body work that I did not submit to my insurance.
Very VERY nice & professional. Definitely some of the the best customer service I have had anywhere! Kept in contact with me the whole time & made sure I was happy b4 I left! Highly recommend!!
Howard to you and your team Awesome job on my G35!!! Excellent customer service and very professional. I would recommend others come here. If I could give 10 stars I would
Howard took excellent care of me and made the whole experience less stressful. Highly recommend!
Great service, prompt and detail and customer oriented. I give them 5 stars..
Helpful, informative and right price.
They work fast and professionally. They were able to replace and repair everything on my car. It looks like a brand new car again. The guys there were so nice and even helped work with Enterprise to get me a rental. I hope I dont have to get major repairs done to my car again, but if I do, Im definitely taking it back here
Great service and very speedy! Howard was communicative and handled my repair professionally. 5 stars.
VERY IMPRESSED with the quality of service I received overall! Marissa was very friendly and had my vehicle ready in 2 days as promised! Got my car back looking better than it did before! I will never go anywhere else. THANK YOU ❤️
The staff was courteous and the service was done in half the time that I expected. They even gave my car a good inside and outside cleaning before I came to pick it up. I would recommend this shop to any of my friends and will definitely be returning should I need any other services or repairs!!
Howard did an amazing job! Impossible to tell I was even in an accident. We’ve already discussed me bringing it back in for some minor blemishes that were on the car when I bought it. Will recommend to all my acquaintances
I had rear hatch and bumper replaced at My Collision Center on Perrin Beitel. Howard was my rep. He explained the whole process and kept me informed throughout the repairs. Great place. Great people. Great work.
Its been very hectic during these troubling times and as a business that still open and operating under the circumstances I decided to give them a five-star because theyre putting themselves at risk getting in and out of our vehicles they dont know whos got what you know they sanitize their area they sanitize the vehicle as well youre taking all necessary precautions to make sure they give us the best service they can there was an incident where they did a thermal check on an individual and his temp was high and they quickly jump to action to making sure all customers and employee for well-maintained and safety precaution they deserve more than five stars
Great place and fast help
Howard was the first person I met when I brought my car in for repairs. he was very thorough, professional and courteous. Found additional damage to the front end I had not seen. Howard took care of everything from start to finish. He notified me when the car would be ready, and due to holiday season and New Year, there was some drawbacks, but perfectly understandable. As far was work being performed, It was excellent. Feel like I got a new car all over again. The entire process, from dropping off the car to getting it back repaired, was a breeze. I highly recommend this shop for collision repairs. Awesome work done and service!!
Charlotte and her team done a awesome job. Always in contact with me keeping me updated. Even though it was a small job their work they did went above and beyond my expectation. I recommend then with no hesitation. Thank you Charlotte and your crew. Have a blessed day Andrew.
I really appreciate Howards expertise, professionalism; thorough explanation of my vehicle damages, and timely manner of my car repairs. Also, Jason who assisted me with pickup of my car; was kind and professional. My Collision Center even washed and detailed my car; looks so fabulous! Thanks for all you do; My Collision Center!
Great service! Marissa Sanchez was my service advisor and she did a excellent job they a competitive pricing without sacrificing GREAT service and quality work there goal is to make sure the job is done right and your happy, my Lincoln MKS LOOKS BETTER THAN NEW !
It was definitely the best experience I’ve had, these guys are really professional and did a fantastic job. Definitely recommend them.
During Covid-19 they did amazing work. Howard was always available when I needed questions.
They beat the competitors price. Also worked out most of a hail dent on my hood to boot. My truck was cleaned up real nice upon completion. Only criticism is the text messages stating it was going to be ready when it wasn’t. If I need any more body work done I know where to go.
They did a great job! My car was ready the next day! I would definitely use them again.
Extremely satisfied with their professional service. My car was ready before the expected date. Cant tell that my car was in an accident, looks like new again. Thanks to Howard and his team.
My jeep got hail damaged and dropped it off at this shop, just picked it up and came out great! Excellent painters! But just forget to ask the guy’s name who gave me the leftover of paint polish, he is awesome!
Howard and the My Collision Center team did a great job on my car! They finished before the time they quoted and did a wonderful job. Would recommend them to anyone!
The staff at MyCollsion were awesome! They made sure I was satisfied. I came to pick up my car with no expectations of having a clean car. My car was nicely cleaned on the inside and outside. The repair was flawless.
Great customer service and returned my car 5 days in advance
Very professional from the first time I walked in for an estimate after my car was side swiped, to the day the car was finished. Loved that they emailed me every day to let me know how things were going. They even finished a day earlier than expected.
Adriana made all the difference in the world. Polite, courteous. Made me feel at ease. Awesome place. Professional employees. Excellent repairs to my vehicle
The service was courteous, professional and timely. As well as reasonably priced!
Great experience from start to finish they keep me up dated on the work and when I could pick up my car very great work. Explained everything in detail on what may happen during the repair. I would recommend them for any work needing done.
This was the best experience at a collision place Ive ever had! My vehicle was repaired ahead of schedule, and it looked fabulous. My car was returned to me cleaner than when I brought it in.Inside the business was very clean and organized. The staff were very professional, polite, and nice. Very impressed that they always kept me informed about the progress of the repair. I didnt have to call them, they called me often.
Nice people but they took a long time and it still wasn’t exact. It took a month for them to replace my rear bumper after they got 3 wrong ones. The right one is good and paint match was okay but they put on the wrong rear diffuser so I have to order a new one still for that.
I WISH I COULD GIVE 10 stars! My Collision Center on Perrin Beitel was amazing and consistently went above and beyond. They were honest, fast, and very professional! Charlotte was a pleasure to work with and although I hope I don’t have to take my own car in, I know where I will be referring any and everyone in need of auto collision repair:)Also: came Recommended By geico rep personally!
My truck and a dent and scraps due to accident. Took it in and all I can say is WOW!! My baby is good as new damage never happen. Great customer service texted with updates. Highly recommend them.
They replaced the damaged fender quickly. Some new damage and misalignment of parts was apparent that was not there before, but I wanted my car back ASAP so I didnt bother to haggle them about it. They also cleaned up the interior a bit which was nice.Just for reference The issues upon receiving the repaired vehicle were:Trim along the windows popping out not seated properly. Some trim was also damaged. The front bumper was pinching against the body rubbing the paint off in a corner and was angled up like it had been in a front end collision which my car was not. The front bumper did not align with the fender well on either side. They used generic fender well replacement parts and the fit was rough but acceptable. However the plastic push retainers had little to no holding power and were already showing signs of falling out before I even drove the car home.While I could have done the work myself. Im not sure I would have been able to do it as quickly nor would it help satisfy any legal requirement that might arise between all parties.Im overall happy having my car back and will double over their work to fix the issues where I can. Hopefully I wont be in another accident. If I am Id consider using them again but will be more keen on getting near perfect fit and finish before accepting the vehicle back.
I was completely amazed at how quickly the turnaround was. The owner, Mario Ruiz is a Community leader and he makes sure his staff gives that same level servility for each customer. The staff was completely comprehensive in their approach, I received continuous updates throughout the process, and you are treated like family every step of the way. Being in a wreck is am unfortunate circumstance, but going with My Collision made this situation positively memorable.
The Employees are very nice and courteous they also did a great job on my vehicle I will highly recommend them to everyone.
Awesome collision center with knowledgeable & professional technicians. Howards assistance made the accident a little less stressful when dealing with the insurance company.
After I was able to pay what I could I was impressed with the work done, at first.I wasnt able to pay for three months but when I did pay they said the work would take 2 weeks it took three after me constantly calling. That was no big deal. when I got my car back they had not included one of the fog lights in the estimate. Again something minor I looked past because they did give me a huge discount. When I arrived my tail light was busted. Which I thought would also be taken care of. No big deal again little things I looked past. But as Im driving my car I notice pieces of my car are falling off!! Thats a big deal I paid for the labor to put it together not halfway put it together not to mention that the labor was half the price. Along with pieces of my car falling off the water tank that was busted was just put back into place with the same hole in it. Not to mention my seat belts are locked. Shortly after getting my car back in exchange for the discount he MADE me write a good review. Most of the stuff u read, the good reviews are probably not real or exaggerated for the sake of the company.
They did a very good job on the repair and time plus the crew was very nice, but I did have a problem there was a crack on the windshield that wasn’t there before and I tried to tell them that and they tried rolling it off as if a rock had it it prior to being in the shop but when further investigation on the damage I had come to find out it was because of one if their guys hit the side of the window. I didn’t like how I had to defend myself when they had pictures that didn’t show the crack before I left it and tried blaming it on a rock. They did get it fix but that still didn’t feel right that I had to investigate the situation myself and convince them it was because it their tech.
These guys went above and beyond when it came to my recent collision, taking care of all the dings and dents from years of weather and wear & tear, that once I got my car back, it felt like the first time ever driving it again. Will definitely go back if I ever need service again!
This place was a lifesaver during a stressful time. What made this experience less stressful was the proficient service from Bobby Caballero. He called on a daily basis to update me on the status of my car & it was ready sooner than expected! The body work performed was of good quality. Thanks Bobby!
I had an appointment to drop off my car on Monday and got my car back Friday good as new! Thank you to everyone at My Collision Center for being so prompt and extremely helpful with this entire process. I will definitely be recommending you to anyone in need of your services. Thanks again!
I had the best First day impression anyone could have at My Collision Center. Charlotte, I believe is the rep that greeted me, made me feel so comfortable in the situation I am in with my car being in a accident. She talked me through how the next steps where going to be and answered my questions before I even could ask. The best part is when they asked how I was getting back home. I had planned on taking a Uber back home. But the manager Bobby had come up to me and offered to take me home. I love the service I had received so far. I know I choose the right shop for my car after the service I have received from My Collision Center. Thank you My Collision Center for the best help I could have after a accident.
This is my second car that I have taken to My Collison. They are very professional and my car looks fabulous.
Had an EXCELLENT experience with everyone I worked with at this location. I was recommended here through Geico, who had a representative on site to assist. Enterprise also sent a rep with my rental (covered under insurance) immediately. We had everything done in time for me to still have a quick meal during my lunch hour. The shop had my fender, front bumper, and head lamp replaced and painted in about four days! Thank you!
Repaired my door handle quickly. I felt like it was a good value.
Everyone at my collision was extremely nice and helpful, and they had me in and out very quickly. i was glad to get my vehicle back within ONE day completely clean and fixed.
I just got my car back today they did such a great job. Thank you! Loved those cookies!
I was very pleased how they worked with us and handled our problem. I am almost 72, never had a wreck before and did not know what to do or how to handle the situation. Thanks to MyCollison they helped us through the process. I am very appreciative of their help and would highly recommend them. Thank you. Alice Tyler.
Great work performed on my 17 Toyota Yaris ia highly recommend this location for work needing to be made
Horrible experience, I was guaranteed communication which I did not get. Charlotte was rude and treated me as is if the work on my car and my time was worthless! I will never recommend this place to anyone! A job that should have been done in a short time took 13 days and My Collision center didn’t care about convenience, satisfaction or honesty! Not worth your time!!!
I was very well satisfied with the professional & quality of service provided I definitely would highly recommend this business to anyone.
Service was more than great! The repairs look flawless and was completed within expected time frame! Highly recommend
Friendly Service, Very Detailed Estimates, Very Helpful Staff, Good Deals on Repairs......
We had our vehicle repaired at My Collision Center and they did a great job. The work was done early and very well done. When we picked up pur car my wife noticed a scratch on the door and they took the car back to quickly buff it and touch it up. That is great service in my book.
They fixed my fender within a day of the estimate & were great and efficient to get me in and out when I picked up my car ... unfortunately, when I hopped in my car to drive off, a part from inside the car was laying on the passenger floorboard. They weren’t even supposed to be messing with anything inside! When I pointed it out, they tried to convince me the part wasn’t from my car ... so when I asked them where my part was (since it was missing) they belittled me making me think I might be crazy, but a part was missing from inside the car! After almost an hour back & forth, one of the nice techs popped it back in, sure enough I was right! After getting home, I found another plastic part on the floorboard that looks like it might be part of the locking mechanism of the door ... I’m waiting to hear back from the damage adjuster to find out if and why they took my door apart & if they forgot to put a piece back in 🤯
My Collision Center on Perrin-Beitel did an Outstanding job on my truck. The staff was amazing to work with from day one, from the owner Mario to his management team headed up by Gabe to the technicians that did the repairs. Simply put you wont find a better Team to work with in the vehicle repair business. Weekly phones, initiated by them were always filled with details and updates, keeping me relaxed during the process. I will take all my future vehicle repairs to My Collision Center and will highly recommend them to anyone in need of repairs.
The service was professional and quick!
I couldnt have chosen a better place to fix my car. I was so upset about my car and didnt think it could be fixed. Charlotte reassured me that my car was fixable. Two weeks later my car is just as it was before my accident. I was so pleased with the work and the customer service. Everyone was so willing to help.
I will recommend this company to anyone who has any damage to they car very friendly and professional glad I picked you guys to take care of my damage and yall did an amazing job thanks My Collision Center and Howard Giles you guys are the best...
Five stars for work performance and customer service. Howard is a real pro who knows the details of insurance claims and how to process the paperwork. Thank you for making my repair so effortless.
Here by chance because I opted to go with the recommend shop that the liable insurance company was paying for. Very detail oriented and informative. This shop takes great pride in their work and it shows. Coordinated rental car pick up also. When I went to pick uo my vehicle, I was shockedm not only was the work itself immaculate, they CLEANED by car, even the rims. Wow! If ever in need otherwise, Id go here. Repairs were quick and expertly executed. Great communication through all steps of the process. Very pleased. Kudos not only to the customer service staff, but also to the team of skilled folks who did the hard labor.
Came here to get my bumper removed to install a siren speaker, Howard refused to do it, instead showed me how to do it and saved me $160! Very friendly and cordial, and very upscale well-maintained store
My experience was none other than amazing! The guys at the shop are the Real Deal and made the process completely painless! From the moment I arrived to the moment I picked up my Jeep, I was welcomed with friendly service and exceptional results! Definitely recommend My Collision to everyone! Thanks guys- You Rock!!!
This was my first visit after going around to three other body shops. I walked in and was immediately greeted by someone. I worked with Bobby who went outside with me to take a look at my car. I had tan into a gate and I some minor scratched and some paint rub and my door was creaking. It was nothing major and everywhere I went to get an estimate was trying to charge me a good old 3k. Bobby was super kind and attentative and ask me what was my main concern cause sometimes people be doing too much and you just wanna get the main stuff fix. He fixed the stuff that I wanted and didnt try to add on extra stuff or fix stuff that is not gonna kill you if It a not fixed. Which I appreciate because Im ballin on a tight budget. I like that he listened. He didnt let me walk out with my car looking like who shot John or just plain raggedy.
So far it is a great experience. Just did car drop off. Will rate again at completion of repairs
My repair was scheduled for 7 days. They finished the work in one day. The crew was amazingly friendly and courteous. Kept me update on my vehicles repairs and the finished result was amazing high recommend them if you need any repairs done.
I recently took my car to be repaired here at My Collision center after my accident and I had a great experience. The staff was incredibly nice and understanding. Gabe is the one who worked with me, always called and kept me informed. At the end of it my car was practically brand new and they took care of my detuctible! Will definitely go back in the future if needed.
I had a great experience with this establishment. They did great work. From start to finish everything went smooth and they exceeded my expectations which is not normal when dealing with shops. I have 20 years plus experience in dealing with body shops. Hector (who was excellent) assessed the damage and gave me a fair estimate. The work was great and finished even quicker then quoted. I would recommend this shop to anyone who plans on footing the bill out of pocket or for anyone using insurance due to there 50% off insurance deductible reimbursement.
These people are the friendliest most professional people I have met so far since I moved here! They actually follow the time schedule that they tell you!
OMG!!! I had the best experience ever!! Carlos and Genesis made what could have been a very painful experience, wonderful!! They guided me through the entire process with ease. Not only did they fix my terrible incident, but they also fixed the terrible ding that I inflicted on my car!! I am so grateful for them...so rare to find such good people!! I will recommend all my friends and family to MY Collision!!
This place on Perrin Beitel is as ghetto as it looks. Gabriel Segovia is as shady as they come. He reminds me of a used car salesman. He took over a month to get the car fixed and he kept saying next week it would be ready. When we finally picked up the car, it did not want to turn on. It turns out it was the battery which we had to replace at our own expense. He said he was not doing anything else with the car. Once we got it running, the car putters down the road. It does not want to pick up speed and it shifts really hard. The car did not perform this way before the accident. Keep in mind, my insurance paid for this. I will definitely be calling my insurance and screaming fraud. I got screwed without any KY Jelly!!
I got bumped and this is where geico sent me to get it patched up. My carr looked so good I couldnt find a single flaw and they called every other day to update me on what they were doing and where they were in the process. Fast work, excellent staff and super duper attentive to anything you might need or want. Their warranties and guarantees on their work make it less nerve wracking to drive away after all is said and done.
Oscar and Genesis were great. Efficient and professional. So was Jill from Geico. Car looks good and was fixed in less than a week. Thanks and keep up the great work guys!
These guys are great! Awesome prices and great customer service! He had my corvette parts painted very quickly and they turned out looking great!
I took my Jeep and my Durango to my collision center and honestly it was the best decision I ever made!! Jared gave me the best customer service and saved me money! He literally went above and beyond I definitely recommend this shop. 💯
I had a great experience with them! They got my vehicle back in a timely manner and the work they did was great! I will definitely come back for any work I need done in the future!
Guys here are awesome. I took my car in through GEICO for a repair, the shop did a great job. They were all very friendly and helpful though the process.
Great staff, excellent service & they keep you updated regularly on your vehicle.
Carlos did an amazing job of listening to us and presenting us with options to fit our budget. The work was outstanding and they bent over backwards to provide outstanding customer service.
My collision is by far thee best ace to go when it cessation to vehicle repair. We were treated with respect...empathy and care the whole time. I highly recommend my collision!
Carlos, Hector, and the rest of the staff went above and beyond when helping me get my car back on the road after an accident. I cannot thank them enough for making sure everything was safe and ready to go. While I hope I never need their services again, theyll be at the top of my list if I do.