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I-10 Collision
5700 West, I-10, San Antonio, TX 78201, United States
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I-10 Collision

Comments
Ch
Review №1

Truck came in with golf ball sized hail everywhere. They were quick and handled everything with my insurance company. I can honestly say the truck looks better than it did when I bought it.

V
Review №2

Great repairs on my vehicle. They communicated with my insurance all the way through. I recommend this company if you get in a collision.

Ra
Review №3

I-10 Collision was INCREDIBLE! I got into a car accident a few weeks ago and randomly selected them off a towing company list, and I am SO GLAD I did! John Montez was extremely helpful in not only walking me through a list of what must get fixed and the price points, but went personally out of his way to make sure I got all new parts and remain within the budget I gave him to work with. The people at I-10 are genuinely kind and helpful, and it was a rare experience as a young woman where I did not feel threatened or taken advantage of by a branch of the car industry. Seriously, I could not speak more highly of them!!

Ni
Review №4

AMAZING place and customer service! The roof of my SUV was hit by a flying tire (70 miles/hr.) that broke off the axle of an uninsured car (my luck) while on the highway. It was a terrifying experience but after the fact, John @ I-10 Collision made the repair process smooth and worthwhile. As the work was being done, John went above and beyond to fulfill requests, answer questions, and was extremely knowledgeable about the work that was about to take place. In the end, my SUV (insured by USAA) looked unbelievable and the work was completed in a timely manner. If you want a place you can trust to do excellent work and provide amazing customer service, look no further. Call John @ 210-738-BODY.

Da
Review №5

I was sent to I-10 Collision by North Star Dodge for a warranty repair on my RAM. The quality of service I received from the staff was outstanding. Each staff member I spoke with listened to my concerns, answered every question I had and ensured I was completely satisfied with the services performed. The quality of the repair was phenomenal. The new tailgate, paint job, decal and emblem swap looks and performs like it did the day I drove it off the dealer lot. Solid Work! The paint shop was nice enough to touch up a couple of small paint chips and door dings around the vehicle with the extra paint at no charge. Lastly, the guys helped me install a new antenna mount that I had purchased for a minimal fee. I-10 Collision was one of be best and most appreciated experiences I have ever had in a body shop. Thank you so much!

Ma
Review №6

As I was pulling up, I saw my car and could only smile. They did a fantastic job! I almost didnt make it before closing time, but I would have happily paid the storage fees. I know I can trust them taking care of my car even after the work is done. I am a return customer, because their professionalism puts my mind at ease. Thanks guys!!!

As
Review №7

My car had been sitting there for 4 months. Was able to work a deal with the guy. Only problem I had was stuff was missing from my car. And they let someone use my name to check out the car

Rh
Review №8

Steve is always professional and does great work.

Ro
Review №9

They charged a full day when the car was there for 2 hours. Friday did not answer our calls and of course they are closed on the weekend. Before you know it, it ends up costing $600 for our totaled car that we dont even want... These people are scammers and very rude. I Would rate 0 stars if I could. Avoid this place at all costs.

Tr
Review №10

Went to get things out of my totaled vehicle, manager John Montez was rude and snapped at me when asking the repair shops hours (as these are somehow different than the rest of the shop?) I called him on snapping at me, asked him for his information and his boss, he screamed at me to leave and threatened to kick my ass, a story so crazy I myself cant believe its true. I will find out who your boss is John Montez, and they will be finding out about this, I wont be treated like that without recourse, you deserve to lose your job, you have zero clue what customer service is, maybe losing your livelihood will teach you.

Ad
Review №11

Horrible serviceStuff missing from my vehicle, it sat there for about two months it got dropped off and the alignment was off bad it had scratches and dents in places my vehicle wasnt even damaged. Worst experience ever ! Wish I read the reviews before taking my car there ! Then man who worked on my car was forever on lunch or break so updates for my car were almost impossible this shop is sorry! Isnt even worthy of a star

Os
Review №12

This is the worst place ever NO ONE TAKE THEIR VEHICE TO I-10 COLLISION NEVER EVER

Ka
Review №13

Very professional and polite

Mi
Review №14

Shady business practices, rude and unprofessional. I would go elsewhere if you can help it.

Je
Review №15

Never bring your car to this place!! My car was there for less than 24 hours and parts where missing from my car that were there before it was dropped off. If you decide to take your car elsewhere they will charge you $400 for it. Save yourself the time and money and go somewhere else.

Ti
Review №16

Hidden fee rip off warning!!!

Gu
Review №17

Great service

Ye
Review №18

Rude and unprofessional management

Ma
Review №19

These People are Rude...

A
Review №20

Things Missing from the Vehicle

An
Review №21

Do NOT GO THERE! !!!!#&/!#&#/

Information
12 Photos
21 Comments
3.3 Rating
  • Address:5700 West, I-10, San Antonio, TX 78201, United States
  • Phone:+1 210-738-2639
Categories
  • Auto body shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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