Fast friendly service. Good location. Good place to have storage units is you need one
The manager was super helpful and kind and the instructions were easy to follow to obtain a unit. Cant wait to be able to store things here for a time so I can start a new life!
The new owner Jordan and employee David were so accommodating with me as a customer who has a company that ships items directly to my storage unit. They were so helpful and I highly recommend utilizing this storage facility! Easy access off Knickerbocker in a good location! I’m very happy as a customer!
This is a great place to use for your storage needs. The staff is great Jordan was a big help. They have been a great place to work with. Thank You Jordan for all your help.
Jordan and David were awesome. They make you feel comfortable. We are at ease knowing our stuff is secure. Thank you so much for a great experience!
Jordan and David were extremely accommodating and friendly. Prices are great, units are clean, and property is well maintained. Highly recommend!
Jordan was extremely helpful from the time I arrived to the time I left. Very helpful and answered all of my questions.
I have had a unit there since September and the place is cleaner and Jennifer is such a great and friendly property manager. I switched from a small unit to a bigger one and the transition was easy and communication was amazing. Paperwork was done quickly and anytime I have a question or need help she always answers even if its after hours.
Ive been renting a unit from them for almost 18 mths,couldnt be happier. You have 24 hr access 7 days a week. A phone call is all it takes to get after hrs help,great customer service.
Great customer service. Went over and beyond to ensure I was taken care of. Definitely recommend
Great experience! First time ever getting a storage unit and I couldnt be happier. Staff was very friendly and helpful, not to mention the very affordable rates!
Great communication! Got my unit and paperwork sorted out within 20 minutes.
Great Costumer Service!!! Jordan and David do a great job at maintaining a clean facility 👏🏼
Jordan and David are great, they took care of my storage needs without any problems.
Worst experience ever. I am still waiting for a phone call from supposedly the Area Director and still no contact. This place IS TERRIBLE!!! 1 STAR IS TO MANY JUST COULDNT DO NEGATIVE STARS
Jordan was the best with helping me get into my storage! His customer service was a 10 out of 10! 🙌🏼
Very friendly and helpful!! Ask for Jordan; he was kind enough to stay after hours to help me get into my unit after losing my key! Thank you again!!!
I was in need of a storage unit quickly and Jordan was so helpful and kind!!!
Jordan has been very helpful and attentive especially when there was an issue with my unit.
Jordan and David are amazing!!! Helped all day with my storage needs with a smile and greay customer service!! Couldnt have asked for more
Jordan and David were awesome and great customer service keep these guys
Jordan and david saved the day. I locked my keys in my car and they got them out for me!!! God bless you both!!! #lifesavers
Jordan helped me out on the knickerbocker location! Chill guy great customer service
The lady on the phone was extremely knowledgeable and friendly!
Thanks to Jordan for the help. Very much appreciated it.
Jordan and David helped me quickly and were very friendly
I placed my goods in storage here during a military move/training absence and they were more than willing to accomodate my situation. The prices were reasonable and the facilities were excellent. They provided security and I had no issues with leaks or any similar issues here. I have used a few different storage places in the past and this one ranks among the best outdoor units and companies.
Booked a storage unit via 3rd party on a Saturday evening for Sunday move in. Upon arriving nothing was the same as proposed by customer service. Was not a secured premise, and storage unit had a lock instead of a removable tag. Im glad I arrived prior to check out the unit, because I had rented a UHaul and was on a tight time constraint. When contacted customer service they reached out to the mgr only to leave a message. I could not wait for a return call and requested my money to be refunded. Which was done with ease. All in all, it was bad timing, and misinformation.
Jordan was awesome fast and courteous
Suzanne is so helpful when I need anything at the SecurCare on Knickerbocker Road in San Angelo. I appreciate her professionalism and highly recommend this location. Susan A.
Ben C. was such a help, he stayed after hours to make sure I was able to get a storage unit. He also helped orient me with San Angelo and recommended some good places. My wife will arrive to San Angelo before me and I know we picked the right spot to help her get settled with ease.
Great Prices Great Customer Service
My unit was broken into twice within three months. This is not a secure facility. There is are no cameras throughout most of the property. I would not recommend this company.
The manager was very friendly and helpful. Great location
These people are wonderful that manage this storage facility. I have been doing business with them for years! Great folks.
This is half of what I would like to rate the elderly woman that acted, disgrassfully, like she were in charge. I stepped out of my cat and was automatically ignored, because I was there with another man. The woman just told me youre kind isnt liked around here, so you can go. I know the SecurCare company and have rented from them before. But I can guarantee it will not be from woman at this facility! She never introduced herself to me and I never had the chance to say my name. This Woman is the worst representative you could have on a SecurCare Property.
Jennifer has been really nice and very helpful!!!!
Affordable monthly rates very friendly management and clean establishment and best all BUG FREE!!!
I dont think I would even give them a 2 but im feeling generous....
Friendly and helpful staff. Convenient and cheap. Location is close to where I was moving to and from
I found a nice storage unit at the Auction!
The old man is the best!