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Discount Self Storage
3784 Arden Rd, San Angelo, TX 76901, United States
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Discount Self Storage
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Ta
Review №1

The guy that helped us with our storage unit was so friendly and helpful! I cannot remember his name but he looks like Anthony Mackey! Lol. This is the second time we have rented from them and we’ve never had any issues.

Sh
Review №2

We needed a really big storage unit in a pinch and we’re able to secure one, over the phone from a different city. They made it nice and accommodating and all the information we needed when we finally got to see it (full to the brim might I add) in person it was better than anticipated. They have a storage unit size for any need… and we ended up needing 2! Will use them again.

Da
Review №3

I wish I had a picture of the size of the storage unit because what I do have, doesn’t do it justice. Very large, very secure and a very clean place to store your stuff. We had a 4bed/3bath of large household items loaded into their biggest unit. Justin was who we mainly spoke with and he is extremely accommodating and does what he says he will do.

Jo
Review №4

The manager Justin is a very professional man. He’s also very good with talking to people and even answered all my questions with ease. Worked with me and i couldnt be happier with the customer service and customer care.

Ci
Review №5

Justin is great! His response time is very quick, he is very professional, and he answers any questions thoroughly. He has made my moving experience so much easier. I definitely recommend Discount Storage. I was given very reasonable quotes and the units are gated, which is great!

Ka
Review №6

Justin was super friendly over the phone! I came in right away after he told me he could show me some units. As soon as I walked in, we headed out. Overall a super friendly and pleasant experience. SUPER QUICK PROCESS!!! Highly recommend coming here for great service and affordable storage units!

R
Review №7

Employe was very helpful for our needs. Went above and beyond what normal storage places would do. Very much recommended!

Ri
Review №8

Quinten was wonderful and very professional and fast. We were in and out in 15 minutes. He matched us with the best unit to save us money. He was also very polite with his conversation and was pleasant to work with.

An
Review №9

Jason is amazing, kind and helpful. I know my items are safe, at an affordable price

Ch
Review №10

Justin was good at helping me find my unit that I was needing! He helped negotiate with me as well I would definitely recommend Discount Self Storage !

Sc
Review №11

Best storages we ever used. Customer service was great. The units was clean and affordable. I cant stress how great our experience was with them.

De
Review №12

Very affordable prices! Justin was very professional helped me in a timely manner made the process super easy ! Highly recommend calling Justin to help you with your storage needs !

xx
Review №13

Great customer service. Pulled up loaded down and was able get a unit no problem.

Ma
Review №14

Service was awesome! Fast and efficient, everything was explained in detail and easy to follow. Friendly not pushy. Very clean and secure facility. I feel like my belongings are totally safe there. I recommend this place to anyone!

Ch
Review №15

Lacy was extraordinary. I came in and needed some price checks on units with AC she was very professional. I would definitely recommend Lacy and Discount Self Storage!

ca
Review №16

Justin was incredibly helpful, it was fast and easy to get a unit and the staff was very friendly.

Am
Review №17

Quentin and Lacey are AMAZING! He made sure I got the size I needed and Lacey made the paperwork so easy! Thanks so much guys!

Mi
Review №18

The overall experience in renting a unit was painless. Justin was very attentive and prompt with responding. I highly recommend this facility on the pre-move in, I will advise if anything changes after our experience with the move and check out.

Ja
Review №19

Mr. Quentin was very professional about helping us find perfect size and what suited our necessities as best possible.

me
Review №20

Great help from Quentin today. Was willing to assist us with our multitude of questions and got us a great deal. Thank you!

Ve
Review №21

The Manager Justin and Quintin both went above and beyond in helping me with purchasing my storage unit today. :)

Sa
Review №22

Very friendly and was willing to stay open a little later for me. Very helpful when i called to get information. Thanks Justin!!!

Le
Review №23

Rented a trailer from these awesome people the lady even helped me hooking up to it properly, even offered cold water and snacks

Je
Review №24

Very secure but not very affordable very clean also if you want a very secure place to store your goods this is it but if your looking for cheep this is not the place . not to mention they auto draft from your card i dont like that at all .Justin was awesome and does a great job taking care of business if the price was lower i would give this place 5 stars . then again i am just cheep lol .

Lo
Review №25

Maneuvering a 16 foot trailer and truck through their aisles is tricky. The month should be prorated, when you are emptying your storage, instead of having to pay the whole month.

Jo
Review №26

Had a great experience at Discount. Justin and Kaela were awesome! Super clean place, professional & the staff made my experience easy, quick & for a great price!

Na
Review №27

Kae was very helpful in getting me set up for my unit! She was very understanding of my situation and helped pick the right plan for me!

To
Review №28

You couldnt ask for better service! Hope was awesome, she was very helpful and easy to talk to. I see a bonus in her future!!

Za
Review №29

Ive never rented a storage unit before but Quinton made it easy. He was friendly and professional. He is doing a great job.

Ja
Review №30

Nice place to put all that stuff you should probably sell or trash but just can’t help but hold on to. 10/10 would put my stuff here again.

Am
Review №31

Easy, awesome place to get a storage... And they offer a free good size moving trailer, thats a plus!!

as
Review №32

Amazing staff. Answer all my questions and so helpful! A huge thank you to Justin and his charming assistant Kaela! Wonderful experience and great location!

Mo
Review №33

An amazing place!! Quentin was very very helpful! He came in on Super Bowl Sunday just to help us get a unit! Amazing service! Superb quality and quality! Definitely staying!

Th
Review №34

Took care of me on the weekend was very nice good service

St
Review №35

Discount Storage is super friendly and helpful. I needed a storage building quick and Justin helped fix us up!

An
Review №36

DS service was phenomenal! Only storage facility who answers there phone after hours to help and assist customers. Pricing is adorable and definitely recommend Discount Storage for any needs!

Sa
Review №37

This place is awesome! It’s safe and convenient and the customer service is great. Justin R was very helpful.

Da
Review №38

Justin had good suggestions.. helpful. Nice place to trust my belongings with.

NS
Review №39

Great experience overall! The manager Justin was amazing and very helpful

Jr
Review №40

Great service. On site manager was great.

Va
Review №41

Amazing staff and Justin was very helpful and very professional and nice would recommend friends to come here

Le
Review №42

Everything was great. super quick and easy.

Bo
Review №43

I have used Discount Storage before and love this place! I will keep coming back to them for my storage needs. Justin R. Is very friendly and extremely helpful when it comes to making sure I have what I need. I really appreciate their constant security so that I can feel better about storing my things there. Thank you Discount Storage!!’

Ki
Review №44

Justin was VERY helpful and accommodating. We needed a unit on a very short notice and he made everything happen. Will definitely recommend!!

Er
Review №45

The manager, Justin, was extremely nice and helpful.

Mi
Review №46

Justin and Kaela were exceptional! Great units and great customer service. Highly recommend.

St
Review №47

Awesome service! Jordan was super helpful and got my unit set up super quick! Would highly recommend Discount Self Storage to anyone looking for short or long term storage.

An
Review №48

Kevin was super helpful in getting a storage solution for us in an expedited manner!

An
Review №49

Great service real patient individual.

An
Review №50

Excellent service here. People are friendly. The units are very clean. Cameras watch everything going on which I like.

el
Review №51

Quentin was great at getting my storage unit quickly and on a Sunday by appointment. The 50% off deal was a lifesaver! Thank you!

Yo
Review №52

Amazing customer service and was able to accommodate my storage needs within an hour.

Re
Review №53

Super nice people and the service was awesome.

Em
Review №54

I rented a bumper pull trailer to move some stuff from one side of town grape creek. The trailer was in good shape and the staff here where very helpful and knowledgeable about what I need to pull the trail. I highly recommend them great place. Will definitely be coming back to do business with them.

Ma
Review №55

Awesome service, thank you Justin for helping!Will definitely recommend this place!!

Mi
Review №56

I have rented from this location for a few years - all the employees have been very polite and have always done their very best to help out. Today I had stopped by to pay my rent and Jordan (hes the person who normally waits on me) as usual was very professional and polite - its employees like him that makes me glad I choose these units to store my belongings in. Thank you again Jordan your doing an exceptional job.

Ru
Review №57

Great place and even better customer service. They will be earning my business from now on. Jordan was polite, professional, and knowledgeable. He was able to answer all my questions and assist me with everything I needed. Thank you very much.

Ju
Review №58

Called in spoke with Quentin here at Discount storage gave me all the info I need to know before getting here. Came in finished my paperwork quick and got out great customer service and great price

St
Review №59

Excellent storage and trailer rental. Excellent service, great people. Recomend highly.

Sc
Review №60

They have great customer service and communicate well, would highly recommend.

Ma
Review №61

Had storage for past 2 years. Felt very secure in having items stored there. Jordan has been very helpful in his service to me. He was able to answer all questions and able to assist in all my needs. Will recommend this storage facility to anyone.

Am
Review №62

Super friendly staff! Justin was Very helpful and provided all the information requested. Nice, clean, affordable units.

Li
Review №63

Your drive at the storage units are horrible. They are uneven and due to that fact while I was walking around helping my husband tuck the tarp around the trailer that we had my nieces stuff loaded up on I fell and it caused me too be injured. I have spent all day in bed. Plus my niece had to pay the whole month for the storage unit even though it was only the 3rd of February. The pass code had been locked down and yall had already put one of your own locks 🔐 on. Had not been behind on payment either. I dont believe that is the way to treat your customers . I have learned something from this experience yesterday and that is I myself wont use yall if the need should arise for me to need a storage place in the future and I will be sure and tell all of my many many family and friends not to use yall either.

Ga
Review №64

Discount storage was a great place to rent a unit from! Jordan was an excellent help to me! He went through things step by step and was very friendly and patient. He made me very comfortable! Would very much recommend!

El
Review №65

They have bn very helpful n very polite ...great customer service

Jo
Review №66

I asked these guys for a few extra hours after renting their trailer for the last several days and sank $350 into a trailer (8 days) and they would not do it. Greedy perhaps? Not a good business characteristic if you ask me. I will probably cancel my storage and go elsewhere very soon. The trailers are not really free if you rent. I’m down several hundred dollars, BUYER BEWARE!!Two days free is no big deal if you have a big move and $40/day is actually the standard for an occupant (has a storage unit). I asked just for a few extra hours and the manager wasn’t flexible. I wonder why he hasn’t learned that customer service skill yet? Working with customers goes a long way and encourages repeat business.Charging another 24 hours wasn’t really necessary, there were plenty of trailers “not out” sitting in their parking lot. They’ll say anything to defend theirselves but admitting wrongdoing takes a real professional.

Ma
Review №67

Great storage facility. My things have been secured, and Ive always felt safe being there alone. Thanks for all of your Help Jordan Cadena.

Jo
Review №68

Was looking for an affordable self storage unit and was having a hard time finding a company and facility that fit all my needs and criteria. After visiting a few storage facilities, I happily settled on Discount Self Storage and all my questions were answered by the friendly staff representative Kevin Francis. He was able to set me up with a unit and helped me through the entire process. I highly recommend this storage company for anyone needing a little extra space :)

Ka
Review №69

Absolutely amazing services and I would highly recommend going to discount storage; they will help with pricing, sizes and options that help fits what you need.

Vi
Review №70

Awesome service !!! They made it so quick and easy and answered all my questions !!

An
Review №71

Great customer service and friendly staff and they took care of me in a timely fashion

Te
Review №72

Very friendly. Justin showed us several sizes of storages and answered any question. My grandson loved the golf cart ride.

Ju
Review №73

Great rates. Justin was very helpful and friendly. If you’re looking for a storage unit look no further.

Je
Review №74

Great service... took care of me after the office was already closed and the people working are always super nice.

Vi
Review №75

Justin was nice and very professional . I will be using them if I ever need to rent a storage or trailer again, Very clean, organized and cameras on site . I highly recommend them to anyone needing a storage !!!

ma
Review №76

Very Thorough, great location for me and very clean.

Re
Review №77

Excellent people always there to help with your need!Thanks Quentin!

Ru
Review №78

I have rented from Discount Storage for 14 years now on and off & I can definitely say that I have always been very very pleased with them. I recommend discount storage to anyone & everyone whom needs storage unit . One of the many things I love about Discount Storage is the security. I love that I don’t have to worry about my things getting stolen. The staff has Always been so nice and polite and very helpful. They are very attentive & professional. Their prices are very reasonable. U can’t go wrong with Discount Storage.

De
Review №79

Just rented a storage unit from Affordable Storage and spoke with Jacob. He helped us and had great customer service. We have used this company for storing our belongings in the past and have had no complaints. Extremely secure and under surveillance. Thank you Affordable Storage!

Wi
Review №80

Supper helpful, great experience!! Highly recommend!

Ca
Review №81

Rented a trailer from Discount Self Storage. Friendly and efficient staff. Very good experience. I highly recommend doing business with them.

Va
Review №82

I rented a storage from here a few weeks ago. This location is very helpful and a young gentleman named Justin was very friendly. Definitely would recommend this to place to anyone.

Sa
Review №83

Thank you Justin for meeting me after hours to help with my storage needs. Highly Recommend Discount storage on Arden road. Justin was very polite and helped him with everything I needed.

Ca
Review №84

These storages are the perfect choice I made employes are nice very professional an storages are well taking care of security they have is very good I like how they keep our stuff safety

He
Review №85

This company truly excels in providing the best customer service! Not only will they make themselves available to assist you at highly inconvenient times (sorry! Lol), but will also ensure you’re taken care of.Best storage place in the area hands down!

Re
Review №86

It’s such a nice clean atmosphere. Makes my husband and I feel safe with leaving our stuff here.

Ap
Review №87

Coming to Discount Self Storage after having my unit at Affordable Storage on Sherwood burglarized was just the level of comfort I needed that I couldnt find anywhere else. The staff answered all of our questions in regards to the safety and security of the unit and met every concern with validity, compassion and empathy. They were more than happy to help meet our needs!!!! I would recommend discount Storage to all my friends and family.

an
Review №88

Very welcoming and the process of finding the right storage unit was made very easy. Great service and a very nice facility.

Sa
Review №89

Discount Storage is a great option if you’re looking for a place.Justin, the manager, was very polite and helpful.

Ar
Review №90

I had to move in 3 days due to a family emergency so I needed a storage unit asap. I decided to call them after I read their great reviews & I definitely was not disappointed! They were able to work with me & got me into a storage unit the same day at an affordable price. They were SO helpful & made me feel welcome. I definitely recommend their services . The security of the storage units is great which was another reason I decided to go with them.

Au
Review №91

Jordan is the best man for the job. He hooked me up. Great guy !

Gr
Review №92

This is the best storage place in town! Justin did a really great job with helping me get settled. Affordable prices and great service as well.

vi
Review №93

Amazing customer service had my unit for almost 6m now ask for Jordan he will hook u up.

Ma
Review №94

Awesome and easy experience. Manager made the process simple and fast.

Am
Review №95

Really enjoyed using this storage facility! The staff were incredibly accommodating during a difficult time in my life. The units are clean, safe (the last storage facility I used in Odessa was broke into but these are videotaped, have nice tall fences, and require key code to get in), and reasonably priced. Would definitely recommend!

Em
Review №96

Amazing customer service ask for Jordan he helped me get a unit and a trailer that was free when u first buy the unit

Jo
Review №97

Amazing experience here. Great price with outstanding service. They are willing to help out, give cold water in the heat, and are easily available.Definitely a place to go when looking for storage.

Em
Review №98

Have my unit for for almost a year great service building always has snacks for my kids and make sure u ask for Jordan he has amazing customer service

La
Review №99

Super competitive pricing for Angelo. Very friendly staff! The guy that helped us went above and beyond to make sure we got a great value for our money. Thank you again, Kevin, for all of the help!!!

An
Review №100

I needed a storage unit today and much to my surprise the process with affordable storage was simple and quick. Kevin was a great and knowledgeable.. he answered every question I had promptly.. than you again..

Information
20 Photos
100 Comments
4.8 Rating
  • Address:3784 Arden Rd, San Angelo, TX 76901, United States
  • Site:http://discountstoragesanangelo.com/
  • Phone:+1 325-223-2470
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Trailer rental service
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
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