This place is awesome! They complete their services with exemplary professionalism and efficiency. If you dread getting your car looked at, please try this place! They will change your mind. Shout out to Brian (Go Eagles!) Hes a great guy and super knowledgeable.
Nice place to get help for your car. Convenient location I will b back .
The service team at Express Oil are amazing! I had a whole team of people working with me to identify any and all issues with my Toyota Camry. I ended up having a bum tail light I thought was fixed by a previous mechanic and Jason, the shop manager, was very thorough in explaining how to fix the issue (before he eventually did it).Everyone I encountered was so helpful, hospitable, and kind! I highly recommend going here for any and all mechanical services you may need!Eric, Burt, Trey, and Jason were all amazing technicians! Rest assured that if you bring your car here, it is in capable hands!Thank you all so much!
Went to get my oil change this afternoon and had a wonderful experience! Not only were they super professional and efficient. They were very kind and helpful and went above and beyond and even helped to fix the problems I was having with my window wiper fluid. Will definitely be coming back, thank you for the amazing service!
They good and fast, they took me in for last min to change two front tires. Thanks for them my make no more noise. Price also fair, not over priced
Chris and Dale are always honest and hard working. Have been coming to see them at this shop for over two years - if you want accurate and honest service, go see them off of Holcomb bridge road in Roswell!!
Absolutely rude and unprofessional individual working for them. While being guided in for an oil change, I did not align my wheels quick enough for the workers liking and he began to cuss and get frustrated. My window was rolled down so I could hear exactly what was said and I pulled off to leave. Quit if you do not like your job. You are not forced to work there. It takes little to no effort to be kind.
Best, fast and clear car service I had since I own a car. Great costume service.
So I stopped by on Friday, 1/29 for an oil change. I can sum up my visit in 2 words: Integrity, Service! The guys were over the top with their professionalism. Brian was exceptional. He was knowledgeable and answered all of my questions with more info than I expected. He not only provided me with quotes for future work, but prioritized them as well. He was willing to work with me on pricing but providing an excellent discount on the work as well. I would recommend me these gentlemen to anyone looking for oil change. You are in and out and feel good about the entire visit.
This was the first time I have been to this service station and went in for an oil change. Trey assisted me and was the consummate professional. Kind, efficient and meticulous, he provided me with an excellent service. I will definitely be returning! Thank you, Trey!
Ive always enjoyed the level of customer service here. The techs are friendly and informative. I was in and out in 15 mins for my oil change. I highly recommend.
Jason was professional, energetic, and knowledgeable! The whole crew was great! I would recommend anyone to go!
I went here because it was time for an oil change. I paid for full synthetic which is about $90.00 needless to say, I had a gasket problem about a month later (which is today) I noticed some oil leaking and it was a gasket (not on my motor) so they had to drain the oil to add the gasket, the oil is smut black as if it was never changed. I dont recommend this place. Maybe they are using recycled oil or something but the oil looks as if its been in my truck for years.
Prepurchase inspectionEveryone was helpful and knowledgeable about what you needed. Kevin is amazing and a complete professional guru.
The service was great. Friendly and professional. Mr. Eric serviced my vehicle and his personality and energy was great. Great place to give your business too. Bless them all !👍🏾💪🏾
I went to get an oil change and transmission service. after I left I realized the transmission fluid was leaking from my car and I went back. Come to find out the mechanic didnt tighten the cap which made the fluid leak out. I was livid. my transmission could have gone due to their negligence. I would not recommend this place.
Brian was fantastic. I went in for an oil change and the service to my car, and as a customer, was top notch. Ill be returning to this location for any future repairs or service.
I needed an oil change and the techs there were very efficient and helpful. They did a general check of everything - the fluids, lights, blinkers, tire treads and pressure And checked for anything else that may be needed, but exerted No Pressure on me to buy More.I had a pleasant experience and the tech, Brian, that did the work was really nice and seemed knowledgeable, plus asked a mechanic to check things he did not know. I was very impressed by this, too.Being a woman, this was a very positive and quick service and very different from some experiences with car mechanics and shops in my past. It is nice to be treated so well. Also, the tech was wearing a face mask, which made me feel much better, as I have several health issues and was pensive about going for my oil change at all!I will definitely recommend this location to my friends and family!
Express Oil on Holcomb Br Rd has been great! They have given good advice, and caught potential problems as they serviced my tires and changed oil. I am sure they prevented damage or even an accident. Thank you Jason, Brian, and Chris!
These guys are fantastic! One of the managers named Brian and a tech named David worked on my oil change and were very informative without being pushy about sales. Then the mechanic Chris looked at my brakes free of charge. Everyone wore masks and were careful to respect social distancing. This is the kind of place that you can feel comfortable going to and not worry about getting ripped off. Ill even recommend it to my elderly parents!
Fast, fairly price and great service
Have used this shop for years. Maintenance and repair. Always quality service! Chris and the team go out of their way to help get customers back on the road.
Will be coming back here forsure! My technician was amazing and very honest. They did not try to bend my arm for unnecessary add ons and they were quick + efficient. I truly value when they do not try to take advantage and sell me things I do not really need. Highly recommend.
Absolutely the best EOC I have been to. They will take care of you and check all the bells and whistles even though your just getting an oil change. Brian is the best, try to get him
I want to commend this location and especially recognize Monty. I got an oil change on Saturday, 17 Oct 2020. I was in and out in no time at all. I got great service, no run around like I do every time at Jiffy Lube. Monty checked all of my lights, topped off my fluids, and cleaned my windows. He was knowledgeable, friendly, and a pretty funny guy. This is where I will be bringing my business from here on out.Thank you for the quick and courteous service!
The assistant manager, Brian, helped me out immediately with a small problem with my front pumper trim/splash guard. Based on my experience with the team at this location, I will DEFINITELY be coming here for future service. Thanks again Brian!
I have been going to Express Oil for over 10 years. These guys are always professional, polite and reasonable. They never try to push any service you do not need. I moved within the last year and now drive out of my way to continue taking my car to the only people I trust. Thank you guys!
Always fast and friendly. Truly the best way to get an oil change.
Pretty decent spot no complaints
Burt and all the team members are the BEST .......thats why my family and I have been going there for years........Thank you
Fast and professional service. Super friendly staff
My favorite hood tech is no longer here so David Nester changed my oil today. Hes great and my new favorite! He doesnt try to scam you or be overbearing about things that I dont need and hes not condescending. He answered any of my questions and was honest with me which I highly appreciate. This is my go-to place and will request to him again. Thank you!
Like the professional procrastinator that I am, I needed an oil change and tire rotation before heading out of town. I made an appointment online, and when I arrived the crew was ready to go and had me in and out of there in record time. The best part? They didnt condescend to me like so many other car maintenance places do. Will be back!
Chris Aceto and his team were extremely quick, helpful, and did a great job. Will be back.
I had a leak in my vehicle. They confirmed it was the radiator right away and showed me the leak. The customer service here is excellent and I definitely will be back. Thank you for your help!
The Express Oil Change Team on Holcomb Bridge is amazing. They do what they are supposed to AND way more. They cleaned my windshield, checked my lights, and did the oil change all in under 15 minutes. Quick, Professional, and very Courteous. I will be coming here for as long as I can. Thank you Brian! Youre awesome!
These guys are professional, courteous and helpful.
I went for a tune up and Tommy took very good care of me. He made sure I knew the status of my car, worked on what was needed and was super helpful and polite. The manager also took the time to introduce himself and ensure I was being taken care of. Overall the staff and service of this location is outstanding. They’re trustworthy, they do a good job and they’re friendly while they do it. Tommy is definitely a valuable addition to the team. I will definitely be coming back! Thank you for treating your customers right!
Honest and forthright, reassuring and friendly. Great customer service. Will send my whole family there
Jason was great. He was friendly, efficient, and professional. 10/10 would return to this location.
My experience today was great! Darius was extremely professional and helpful. He made sure I understood the issue with my tires and rims. I will continue to come back to this location!
Very respectful and pretty quick service. I did not give them five stars because even though we go there often, we have never once been given the benefit of a discount for a service that I consider to be overpriced; not just by EOC but by everyone. It just seems like Express Oil Change rarely runs specials or provides online coupons. Maybe I am just looking in the wrong places?
It was great! Fast and very professional
Super quick and very good service.
Very nice people, who do a good job. Their 10min oil change is amazing.
These guys are always awesome. I feel safe with them working on my car.
Great experience! Pulled in, social distancing built into the business model, some wore masks, others didnt. Pulled in and out in maybe 15 mins. They have it down to a science! All lights checked, fluids looked at...yep very through! And they made me laugh, one guy said crank the car I heard can I get your card that was a good laugh...
I went here to get an oil change, and they performed that quickly and professionally. However I aslo told them to look at my rear tire brake pads because it sounded as if they were making a grinding noise. They said they looked brand new. This turned out to be a complete lie as two weeks later I broke down because my calipers were bad and had worn down the brake pads completely! Now I owe hundreds to repairs all because they gave me a false sense of security.DO NOT GO HERE except for a basic oil change.
Darius did an AMAZING JOB!!! He was very professional and helpful. He explained everything that needed to be done very well! He deserves a 5-STAR!!! Thank you so much Darius I will be back for business with you!!!
Brian went out of his way to help me with an emission check. These guys are always friendly and courteous. They always try to help. Thanks y’all!
I highly recommend this location, especially if you’re like me and know nothing about cars. brian got things done quick and was super understanding, he even changed my lights at a discount because i wasnt able to afford it and he wanted me to be safe!
The guys who helped me with my oil change were awesome they also changed my lights and filter. Great job. I was there at 10 am 7/08/2020. Dont remember their names but they did a great job..
Service was quick and nice crew
In and out 15 minutes. Hands down best place 8n Roswell for service. No part timers either. Responsible grown men who have been there for years. No bait switch like Take 5 either. BEST OIL CHANGEVIN ROSWELL.
Had a situation where we left with an oil Leak we did not have before we got serviced on our original visit. We returned a few days later and were helped by a young man named Cody Hasson. He checked the oil, went underneath. He returned with a small bolt and explained the leak was because it was stripped. He replaced the bolt free of charge, replaced our Synthetic Oil free of charge, and all of this in the span of 10 minutes! Not a service fee or anything. When I have an issue I will come here. The honesty, speed and quality of service. All of the technicians are friendly and polite. In a time when people are often pointing out faults, I want to thank and recommend Express Oil Change 10 minute service on 1577 Holcomb Bridge Road if you want a no hassle experience with great, friendly and speedy technicians.
Great service, efficient, warm & knowledgeable!
Appreciate Kennard James for showing me everything he done to the my company can I’ll be back
Great guys! Fast service!
Fast and easy oil change. You don’t even have to get out of your car as they had me pull into the bay. Info and payment gathered while I remained in the car - a great service given the current times and concerns. If you need an oil change, I highly recommend these guys.
I just went in for an oil change here and I highly recommend! Trey was very efficient and professional. Their prices are better than anything else I heard when I called around. If you need your oil changed you should definitely try this business! A+
Kenard James helped me out. Quick and did a good job
Hello,I wanted to thank Express Oil Change and Tire Engineers on Holcomb Bridge for providing fantastic service the other day when I received an oil change and purchased new tires for my car. Harley Jones not only sold me an affordable set of tires but he sat down with me and discussed different prices, very knowledgeable on what kind of tires would be best for my car. As a woman, this is very important to me especially when most places Ive gone to, I felt they were just trying to make a sale. Here at Express Oil Change, I didnt get that vibe at all. Harley actually cared about saving me money and providing information on what tires would last the longest. Jason and Rory were the nice guys who changed my oil. It was quick and painless, even a great affordable price. Jason and Rory even showed me the filters to make sure I understood the filters didnt need to be changed at that time. Again, as a woman this is extremely important. I definitely trust these guys to take care of my car properly without trying to make an extra buck. As a professional business woman, I will rate these guys a 5 star. Outstanding performance and very knowledgeable to say the least. Good job Express Oil Change Engineers!
Just got back from getting an oil change and to have my tires checked (check air light came on). Cody got me right in. He was excellent!! Very pleasant and very professional. He gave me a price quote before he started and filled my tire for me. I got to stay in my car the whole time. He even showed me that there was oil in there when he was done. I was in and out of there within 20 minutes. I would highly recommend this place.
Great quick service. Got my car oiled up and on the road in less than 15 minutes. Drove all the way to florida and back after leaving the shop. Great guys here!
Fast and friendly! They greeted me the minute I arrived and gave me accurate info and pricing. Bertram, the technician was great! He kept me informed throughout the process and let me know what services to expect to get done next! I was in and out in 15 mins. If you need an oil change ...go ahead and cross Jiffy Lube and the dealership off the list and head over to Express Oil Change in Roswell.
Express Oil was recommended to me by a friend. I pulled up and was greeted immediately by Trey. He helped me through the whole process and made sure I understood everything. He even reminded me that I needed new windshield wipers. HIGHLY recommend. Was in and out and extremely satisfied!
Darius was great as usual! Very polite and professional. We made this our go to place!!
Great service, darius was very courteous and polite. Great pricing and fast service! Thanks 😊
Great service, super friendly staff, and was done in less than 20 minutes. Jason was great
I came for an emission test. Fast, easy, nice folks, $19. They have a heated waiting room which is appreciated on this cold winter day. I dont live in the area but if a business appointment brings me back here when its time for the next smog check, Ill come back.
Drove up today in a mood that matched the weather (cloudy and chilly) but looking forward to checking off an item on my todo list. Tommy not only helped me with my oil change, he went above and beyond to help me change my headlight which is not an easy thing to do with my car (sorry about the scratches to your arm). Not only that, he kept me laughing with his jokes and I drove away in a much better mood! I love my car (his name is Eddie) and as long as I’m in Roswell, I won’t go anywhere else to get my oil changed! Everyone I’ve met at this location have been professional, very kind, and simply put: good people!
I worked with Derius and he was very thorough and helpful! I would definitely recommend this place!
Went here on my lunch break. Fast and efficient. Very friendly staff.
This business has been taking care of my cars since 2001. I dont go anywhere else!! Great customer service and friendly technicians!
Express was affordable and fast. Tommy Valles educated me on my car and was extremely professional. I would highly recommend this place and this crew.
Staff is always super friendly and they try their best to get you in and out pretty quickly.
Tommy was so great! He walked me through the whole process and was very honest about everything. Great service!!
Fast, dependable, knowledgeable staff that also exceeds customer service expectations while theyre exposed to the Georgia summer heat all day long. Cant sing enough praises about these people!
I came here on Friday, because I needed a fast oil change, and I didn’t want to drive to my usual place. I had to get to work. Jason was very informative and really made me feel comfortable. You know being a mother dealing with life’s expenses can be very frustrating... So you do not want to hear that you have to pay more for your car than you’d want. However, both Jason and Bert were informative and never pushy! I love that! Not only did I get great service, but I got super special treatment that had me in tears as I drove away! Guess who’ll be back? THIS GIRL! Thank you all! Jason, Bert, and Venetia... THANK YOU!
Very good service
This was my first visit here, and if first impressions are everything, these guys have it in the bag.I arrived for an Oil Change, and these people ended up finding a Coolant leak (At my request to look into it). They also discovered that my last Mechanic stripped my Oil Drain Plug, Which they replaced at no charge. they allowed me to stay in the garage with them while they worked, which really made me feel better about the work and the people. They showed me everything and pointed it all out, which no other mechanic I have been to has ever done before.These guys are Knowledgeable, Affordable, and FAST. But most of all, they are in it for the customers. They genuinely show concern and are willing to go out of their way to Educate the customer and make them feel good. I really enjoyed my experience here and will be coming back here for all my needs for my car. Plus they are less than 3 miles away from me. They were even nice enough to get me a Lyft home, since it would be an overnight fix.Express Oil Change is a fantastic place to get work on your car done, and most of all, the customer service goes above and beyond expectations. 5 Star service all the way.
This has been my go-to place for all my car maintenance needs since moving to Roswell in June of 2016. Ive had oil changes, brakes, tires, and other general maintenance done here over the past 2.5 years and highly recommend them to anyone. They treat you like family, take care of what you need and make necessary recommendations, but they dont employ high pressure tactics or try to scare you into getting work done thats not needed.The assistant manager Jason Ferguson has been there since I started using their services, and hes always taken great care of my cars and me. You can trust him and the rest of the staff there to give you excellent service with honesty and integrity.
I was in and out! Great service!
I worked with Trey and he was awesome! It was Tuesday (ladies day) and ladies get a discount on oil changes so I always make sure to come in then. I stayed in my car while the oil change was done and after a thorough check Trey suggested I get a tire rotation and a belt replaced. He wanted to show me the belt because there were a lot of cracks in it, but I couldn’t see it. So he took a picture of it on his phone so I could see the issue!! Always respectful and honest, I will continue to bring my car her for service!!
I have had many good experiences at Express Oil Change! Rory and Nick are always helpful, fair and always trying to provide a positive visit. They don’t overcharge and in fact have given me a much lower price then they could have done. They believe in treating you fairly so you feel like a valued customer. I for one, will go there whenever I need repair work or just an oil change!
The sheer level of professionalism at this Express Oil is outstanding! For instance, my man Trey, has serviced two of my most recent vehicles over the past two years now without fail. The technicians are open and honest with every purchase and transparent regarding your cars health.A 5 star service warrants a 5 star rating. Go Team Holcomb!
On the 7th of June,2019, It was a pleasure seeing the way Marcus handled himself, with not only taking care of my oil change; but with graceful professionalism of taking care of multiple customers and still being able to help co-workers that had questions. The most amazing thing was to see the kindness that he showed to everyone. A big thank you for the great service, and professionalism.
One of the quickest oil changes Ive ever had. Team minutes in and out. Fair pricing.
Very helpful and very friendly! Prices were very reasonable and I even got new tires. They did not have it in stock but they got it within 24 hours. The manager was the one who put on my tires and he was super informative super nice and the place was very pleasant and clean.
Absolutely incredible service. Will be using them exclusively moving forward!
I have been a customer for the last five years; consistently getting oil changes, tune ups, brakes and tires from this establishment. The service had been awesome even with transition of managers since Jeremy and Rory and employees, Bert, H. Jones.They do a pretty good job at keeping my car on the road, and have fair prices.
Oil change and they are honest which is refreshing
Best oil change experience I’ve ever had. I pulled up and automatically thought wow it’s packed I’m going to be here forever. Someone is automatically there showing me where to go. To my surprise they are double working on cars in each slot so I get to pull right in! I had a lady technician named Venetia and she was so friendly, informative, and clearly hustling! I was in and out in under 15 minutes and I got a $5 off my next time for being a new costumer.While this location is a little out of my way...I will forever be a costumer! GREAT EXPERIENCE.
Very fast and professional oil change! I stayed in the car the whole time and all was done it 15 minutes.
Amazing customer service!Every employee I dealt with were super nice.I spoke with Ron a few times and he was not only nice but very personable.I needed an oil change, but wanted my a/c looked at because it was not as cold it should be. They gave me a deal on the service and were very nice about the price.I witnessed their interactions with several customers and was impressed.
These guys offered 5-star customer service from start to finish. As a young woman, it’s so hard to find a shop that makes me feel comfortable and confident that I’m not being taken for a ride (no pun). Rory, Lloyd, and team were honest, informative, and quick. In the midst of doing a great job, they took out time to get to know me, all while I sat in the comfort of my own car. This will be my forever auto shop. I’ll admit that I was skeptical about all of the positive reviews, but they are REAL. Believe the hype! Go see Rory!
I am very happy with the service provided here. Great professionalism, great price, and great customer service. Thank you guys!
We visited the Holcrombe bridge road store in Roswell GA for an oil change. The service was prompt, thorough and affordable. Our mechanic, Venita, was very friendly and helpful! She was possibly the best customer service person I’ve ever dealt with and was knowledgeable about our vehicle and the service options available. Thank you Express Oil Change for a wonderful out of town experience!
Quick oil change, no recommendations for anything that needs to be fixed, friendly service, $5 off for ladies on Tuesday, and a fidget spinner for my kid. That was the best experience I have had at an oil changing facility. The new manager is awesome. I hope the employees feel the same about him. I think he said his name was Rory.
Super quick and easy oil change and emmisions. Took less than 20 minutes for both. Friendly staff. Good prices.