This place rocks. Super good service.Love their inventory. And they have great sales!The two gentlemen in the loading dock were awesome too.
I have ONLY good things to say about Scandinavian Designs. The store is beautiful, product is high quality and gorgeous, staff is friendly and helpful, delivery was quick/easy and the prices are mostly affordable.I am in love with our new bedroom set and everyone that sees it gives us compliments on how unique and beautiful it is. I will now be visiting this store for any and all furniture needs. Mike, Cheryl and JP were such a joy and we had one of our best days of the pandemic shopping and chatting with them.
I ordered a dinning table and chairs at the end of July. The estimated pick up date was late September/early October. That was already on the longer end of what I was willing to wait. I made a point to ask the staff multiple times about the pick up date, but was assured October was on the latter end of the estimate. Now a couple of weeks before the pick up date I was contacted and told that the new estimate was sometime in February. I would have appreciated an honest answer at the start or an update sooner. Now I have only wasted time. I simply cancelled my order due to the additional 5 month delay on top of the initial 2. Scandinavian Designs has beautiful furniture, but dont count on receiving it anytime soon.
I have always liked Scandinavian Designs furniture but had not bought furniture in years. I was happy to see that the quality and wide range of pricing still exists. The staff was helpful but not pushy, and patient while I looked several times. I usually talked to Sam.I had a question about my sofa after delivery. JP responded very quickly and resolved the question.Thank you!
Great quality and design for a fair price, and friendly, knowledgeable staff. Seamless delivery. Chill environment and not overly sales-y/pushy. Decent selection of quality mattresses as well.
After looking at many furniture stores, this was the best option. Beautiful solid wood furniture that is definitely expected to last longer than comparably stylish (from pictures, or afar - not necessarily up close) Amazon pieces, but at a much more reasonable price than other solid wood options. The store is nice and employees were helpful. We even noticed a few pieces not online, and they have a small clearance section.
Staff are low key, non-pressuring, helpful, and know their products. I like the modern style of furniture at Scandinavian Designs, and have several pieces from them in my home.
We were SO happy with our service when shopping for and buying our new couch! We have since had a manufacturers problem, which happens, however the lack of communication (responding to emails and phone calls) and action to solve the problem has been beyond frustrating. It has now been six weeks since I alerted the store manager to our issue and we have yet to hear what their solution will be. I am really hoping that they right this wrong, so that I can feel good about the company and my purchase, like I did initially!
Beautiful high quality products, fast and easy shipping options, and professional and friendly customer service.
Sales staff where helpful and knowledgeable. The items I ordered arrived as scheduled and in perfect condition. The best thing is they look wonderful in our new home. Very happy with my purchase and my experience at Scandinavian Design.
Very good quality furniture in styles difficult to find. Excellent customer service - immediately by phone and in the store. Definitely recommend.
The design is beautiful. Compared to other stores like pottery barn and west elm, their design is sleeker and the quality is better. Plus, the furniture is so much more affordable.
While the products and designs are great - exactly what we were looking for; it was the kind, attentive and personal service that made the experience memorable.
Great selection of stylish quality furniture and furnishings.
Good furniture store. Mix of really nice stuff and some pretty cheap stuff but the low quality items are inexpensive.
Our furniture is beautiful and the people who helped us were very helpful and easy to work with. Highly recommend this store!
Just bout yet another beautiful piece from Scandinavian Designs - I am always pleased with the value and the beauty of their products. This time, we found the perfect lateral file for our home office. It is stylish, blends well with the modern look of the other furniture in our home and has simplified our lives. Love it!
The staff at Scandinavian designs are super friendly and went out of their way to be helpful. They sell Ekornes brand recliners and sofas and were able to help us fix our Ekornes chairs when they needed some minor repair. We love our Ekornes chairs and would definitely purchase again from Scandinavian designs. Highly recommend.
The store has a lovely atmosphere with beautiful furnishings. We found the perfect rug for our home after visiting nearly every furniture store in the twin cities. I’m so happy that a friend recommended checking out Scandinavian Designs!
Were long-time customers ... starting back when it was called Dania. Have bought a variety of items - tables, sectionals, etc. Very good quality, excellent service. When were looking for new furniture items, its always on our must-visit list.
I got a beautiful recliner at a reasonable price. The staff is great also.
We love our new table! Pick up was super easy too at the loading dock.
Great service! Beautiful, well-made furniture for every room in the house!
Very beautiful furniture, staff very helpful. Would highly recommend
Roseville Location is Well Organized and Spacious. The Staff was Patient, Knowledgeable and Helpful. The Two Purchases where Delivered on-time and Placed in the Desired Locations in our Home. Well Done. We are Repeat Customers.
Very friendly employees and good quality furniture at a reasonable price point, wouldnt hesitate to go back.
I purchased a sectional sofa from them. While in the store room I explicitly asked if the two pieces were connected, the sales guy assured me they were. Got the couch home, put together, no connectors for the main two pieces, they constantly slide apart while sitting on the couch. I have since called them about 10 times, half the time they tell me the sales guy is gone or on break and that he will call back, he never calls back. The other half the person actually tries to help me, they even assured me once that they had ordered the connectors for me and would ship them to my house. Its been 6 weeks now and the connectors never arrived. Dont buy from them.
After “computer glitches”, wrong entry into another account, being told that I hadn’t paid delivery fee, when everything was paid in full, after being pacified with a delivery date, after blame was being passed on to dispatch, covid and a new system, to trucks not being loaded with enough orders and and and, things continued to seem to not work at this store.Today, during complete communication break down, mansplaning from the store manager by being told multiple times that I “wasn’t understanding what he was trying to say” (maybe it was my accent that made him believe I needed to be gaslit like that), as well as calling his bluff to cancel my special order, after now 17 weeks of waiting for a couch that was supposed to be delivered today (which it was not because it was a fake date and nobody checked if the product was even there) ...the store manager had the guts to blow up at me and threatened me that he had “no problem to cancel my order”. I called his bluff and moved on. Not one apology from anyone. Nothing. Not even the guy who sold me the couch. All I wanted was a couch that I prepaid and sufficient communication from someone. What a mess. And yes, I asked to talk to a women because they seem the only ones at this store, who have a clue about how to talk to a customer aside from Mike, even tho he gave me a fake date and never followed up with me on that and another woman who confirmed the fake delivery with me two days ago. He and her were at least nice about it.I also overheard a phone call, while purchasing my item, during which the store manager was behaving in the exact manner with a frustrated customer, just like he did with me, today. I wonder how that women felt on the other end of the phone call. Maybe much like I did today.Maybe a customer service rep is in order.
Sales person Chris spent a lot of time with me as I worked out what living room furniture I needed for my new house. I really appreciated his willingness to stick with me as I considered a number of styles and sizes for my new space. I love what I chose from the color, texture, shape and size of the furniture. It is beyond perfect! My new house feels like my new home! Thanks!
Products are high end quality,great service and excellent delivery process!
The furniture is beautiful, but we had a factory defective piece delivered and the only time I find out the status on a replacement is when I call. The post sale follow-up has been horrible.
I have always found wonderful design, great products at a reasonable price. Their sales are always welcome as they bring even more value to their quality products.
We have frequented the Roseville location and ended up furnishing most of our home with Scandinavian Designs! Beautiful showroom, with furniture of great quality at a fair price. Sales people are helpful and not at all pushy. They are great at honoring sales and informing you of what will be on sale next. Totally worth the $99 flat delivery fee which includes set up(!) and the delivery is only about a weeks wait where some other local stores have 4-8 week wait for delivery. We are proud to boast about our furniture to all of our friends who ask!
I want to throw out all of my furniture & start over after visiting Scandinavian Designs!! So many beautiful pieces.
I was visiting Minneapolis in the fall (from Connecticut), searching out all things Scandinavian and found this store. The staff was extremely friendly and helpful. Beautiful furniture and accessories. I wish they had a store a bit farther east!
Paramount service!!!I’d give more stars if I could. Paul was absolutely amazing in helping me purchase my leather sofa. I got a really good deal on it and my wife loves it.After unwrapping my sofa I noticed a few wrinkles on the back cushion. Paul spared no effort in satisfying me as a customer. He offered me a replacement in the same or a different color and even refunded a small amount back to my debit card. The follow up phone call I got regarding my sofa was also very friendly and felt genuine. I’m so impressed with everyone there. Wide selection of really nice pieces of furniture that is affordable, comfortable, and high quality.
Love this store! Quality and modern furniture, yet classic, that is a great value in my opinion. Easy to mix and match their collections for a cohesive look. Friendly associates. Highly recommend.
Nice place with very nice furniture. We knew what we wanted, but when we asked our sales person, he was right of the salesman book with his answers. No opion of his own. But beautiful furniture.
Have purchased quite a few items here as it is one of my favorite home furnishing stores. The quality and value of the items are excellent, and the staff are very helpful, friendly, and professional. If you need larger items delivered, they have very reasonable flat rates, and deliveries are fast and efficient (including set-up). If you are drawn to Scandinavian or mid-century modern design, you will love this store.
They have amazing collection of low height furniture
Their customer service was excellent.
Great service, no-pressure shopping environment. Found the more modern designs I was looking for at a price i could afford. Will definitely come back for future furniture needs.
Very helpful sales people. Excellent follow up. Good quality products at reasonable prices.
Unique furniture and great service!
We purchased a couch and it is the most amazing couch on the planet!!!
Great service, prompt and efficient installation. Very happy with our chairs. 2 of our friends have purchased similar chairs after seeing them at our house.
If you like the look of there offerings, you will enjoy shopping here. Relaxed no pressure environment. Will post again post delivery, but am confident that phase will be as good as placing the order, better, cause I will be able to sleep in my new bed.
Chris was very helpful and showed me great options. Thank you
Great furniture styles, quality and prices! We appreciated Pauls help as we bought our sofa. We will definitely return there first for future purchases.
We purchased a couch in February and still havent received it. Yes, a delay is expected due to COVID, but not 5 months.
Scandinavian Designs is a first and last stop for anyone who wants modern high quality Scandinavian furniture. The sales staff are very accommodating and knowledgeable. The company has a supply chain allowing prompt delivery of purchased items.
Beautiful furniture designs. Expect to pay a lofty price.
Sales staff was very helpful. Wonderful furniture, contemporary & mordern furniture
The service here is fantastic along with really well priced, stylish furniture. Matthew Stone was so helpful to me while I was shopping for a couch. Make sure to stop in!
Well made, local, and beautiful. Easy to order and delivery too.
A very nice selection of furniture in a style that we like. The furniture is also very affordable. And on top of that the staff is great too.
Great selection and reasonably priced furniture and accessories. I love my bedroom set, its extremely well made, beautiful and unique. This will be my first stop when looking for furniture.
I was looking for something pretty specific, and didnt find it, but there did seem to be a big selection of quality products. A little pricey for what I was looking to spend, too.
Bought my new couch here very nice place modern and decent build quality.
Love this place. Many options and prices are good.
Helpful, prompt courteous - kept their word about dates and deliveries.
Fantastic quality furniture.real wood.actual design.fair pricing.extraordinary customer service.
Beautiful selection of quality furniture. Very dedicated staff.
We love the selection, and the service was just as we prefer. No pressure but easy to get questions answered or help when needed. Well be back for more cool stuff.
Decent, inexpensive furniture. Service couldve been better, though. Plenty of employees lounging around but no one offered to help.
Special ordered my new kitchen table to replace the same table we have had for about 25 years. Good people to work with and good communication.
UPDATE: A day after I posted this review, the manager called me and offered a resolution that was fair and acceptable. He explained that there was some miscommunication which is why no one ever got back to me. I stand corrected and I believe that the management does indeed care about customer feedback and opinion. I wont hesitate in giving the store another shot.3 purchases and 3 issues. Me and my wife moved into our first home and were on the lookout for some furniture and decided to look at some contemporary design stores to buy a couch. Scandinavian Designs felt like a good place to get one and we found that the designs were really good and at first look the store experience was top notch. So we bought a ordinary couch and love seat for out formal living room and custom ordered a really good leather couch and love seat for our living space (this order was going to take 4-6 months so we were planning to use the first couch set in the meantime). Lastly we also ordered a couple of chairs that were on clearance. Now the issues:The chairs and the first couch set arrived. One of the chairs had its leg bent and since they were on clearance they could not exchange for a new one. Rebecca, the associate we worked with claimed that it was good when it left the showroom. After a few calls we had to settle for half price on the defective chair. (Since we had already purchased a table we did not want to return the chairs).The first couch made a creaking noise when someone sat on it. They sent an inspector who came, made some notes and sent it to the showroom. They decided to replace it and that was acceptable. The point being that the defect was not detected before the couch left the showroom.Now the most disappointing issue, the leather couch and love seat arrived after 4 months (we were excited since it did not take 6 months). The color and leather texture we had selected was not what we ended up getting. (NOTE: Their disclaimer states that they cant guarantee the same leather color and grain). We had ordered the Aubergine Verona, and their sample had a coarse texture which I liked very much. But we ended up getting a completely plain textured leather with the color at least two shades lighter. (We went to the store and brought back the sample to compare, just stating the obvious that we did not get what we ordered). We let Rebecca know and she promised that the manager would call us and talk to us. More than 3 weeks have passed by and we have not been contacted.
The loveseat is perfect for our room and we love the quality. Service is personal and not pushy, fun place to shop.
Quality furniture with clean lines and simple look.
Friendly, knowledgeable, helpful staff. Love the furniture!
Great place! Really like the Bolig series.
Great customer service and unique wall art
Wonderful service. Love our dinning table and bench!
Great selection and friendly staff. Havent found anyone that can beat the prices weve gotten. Get on their email list and watch for sales.
Beautifully crafted furniture in the kind of store you love to get lost in! Rebecca continues to give me fantastic service beyond my initial purchase, as I add to my bedroom set. 💙💚
Great variety and good pricing. All the staff is very friendly and helpful.
I hardly write reviews, but I wish I new what I was signing up for when buying my bed frame. Short review: absolutely terrible customer service. They will not be accomodating. Long story: Looking at their website, I really liked lots of the designs they have.I decided on a bed and was looking to order it online but they had no option for online ordering. Then I called them, I told them what I wanted and they said they cant do it over the phone/online for security reasons. This is the 21st century, even PayPal has been around for like 15 years.I decided to make it down there, and they didnt even have the same size bed available that I wanted. Even though the online store said available.Since I was already in the store, I decided on another one I liked and ordered it at the front desk. Most furniture places offer free shipping, but not here! I spent over $1500 on bed and 2 night stands, and they couldnt ship it for me. It was $80 to ship or I can pick it up from the warehouse. I elected to pick it up since I didnt want to give them another penny.I asked about the sizes of the boxes I will need to put in the vehicle to make sure I could fit it all in. Of course, it was different than what I was told.When trying to assemble the bed, I found no instructions were given. But it wasnt too terrible, similar to assembling something from ikea.In general, the customer service could not have been worse. The product is decent quality, but unless you are willing to spend extra time and money to get what you want, it will not be a straight forward process.
Always fun to shop at scandinavian design productsare top notch as is the service
Awesome looking furniture. Reasonably priced.
Great product, really great sales staff.
Amazing furniture! Fantastic salespeople!
Best Scandinavian store in the TC by far with great prices
Great design and quality.
Loved the designs!
Very good
Great modern furniture, at a great price
Nice layout and selection