I always know when I take my computers in to them, I get the best service I can get. Its never a question as to where Ill take my computer for service and repair. Theyve never disappointed me. Great service and great value.
Experience was quick, helpful, & painless which is great when you’re stressed about needing a repair. Chad was knowledgeable and helpful and responded very fast. Also managed to get the repair done much faster than expected. Overall it was a good experience so I’d gladly recommend Tech2U to others.
I was in need of some help with my computer battery. Geek Squad was of little help. I found Tech2U to be helpful, understanding, and reasonably priced. And they fixed me up just fine.
Chad was fantastic. My CPU was overheating and he solved it by resetting the motherboard ND kept me informed throughout
Brought my laptop in because it was running super slow and was super pleased by the free consult! Chad was so friendly and helpful when I dropped it off and super thorough with his evaluation. Thanks Tech2U!
Payed the extra $50 for rush diagnostics, instead of being free, but having to wait, because of other computers All problems were solved. No signs within last day of previous problems. Customer service was very polite understanding outgoing helpful and seemed highly qualified computer technicians.
As usual Chad did a great job. However one of the other employees switched my Dell power supply with a fake Dell power supply. I doubt it will work 2 months from now. Very disappointed that this occurred as I have been a loyal customer for several years.
I had a problem with windows popping up while I was starting the computer. Tech 2U fixed the issue, so not as many pop-ups appear. Tech 2U offered great service offering a conventient time to drop off and pick up my compter once it was serviced..
First time using Tech2U and I couldnt be more impressed! Chad was great to work with, very knowledgeable and didnt try to upsale me on unnecessary product. They were efficient and timely with the turnaround. I will definitely use them again for any computer repair needs!
Chad was awesome...knew his stuff and was very professional.
Very honest and helpful when it came to my computer, didnt try to have me spend more money than I needed too.
Called to have them diagnose an older laptop, we tried to do it remotely but could not sync so I brought it to the Roseville location. Technician and I discussed options to repair and both agreed that the cost to repair would not be worth it. I appreciated the honesty in not trying to sell me something that I would ultimately be disappointed in. If I have issues in the future with my new laptop I will most certainly use their service.
Chad replaced hard drive on our iMac with solid state drive. This job is not simple and requires both skill and experience. He did a great job and was professional, courteous and on time. Would certainly take other products to Tech 2U when necessary.
Laptop failed and took it to Tech2U. They did a great job of quickly finding the problem and fixed it. Kept me advised of how long it would take to get the new parts, and cost. Highly recommended them.
Had a great experience with Chad.
Brought my laptop in because it was glitching. They figured it out, called me with a reasonable price, and I had it back a week later. Great experience - I Highly Recommend them.
Chad is great technician. Knows his stuff!Will use again and tell all my friends!
Chad did a great job getting my old CPU up and running. Professional and timely !!
Very friendly, congenial experience with repair person, Chad. He took time with me on the phone and in-person making many helpful suggestions re: my laptop and desktop computers.
Tech 2 U is a great group of technology wizards......I honestly don’t know how I would survive without them.
Super easy to schedule and love that they can come to the house! Would totally recommend!
They fix my computer!! I love the results! 😆
I took in my old, damaged laptop in hopes to recover the pictures saved to it years ago. All the data was recovered, and I am beyond happy and thrilled. Chad was professional, fun to talk with, and of course knowledgeable. The work was worth every penny, and the process took much quicker than I imagined. Highly recommend, and thank you for your help!!
Awesome experience with Chad at Tech2U!
Chad was so knowledgeable and helpful. I would highly recommend Tech 3u!
Everyone at Tech 2 u was very nice and fixed what was wrong with my computers and did it in a timely manor.
My kitten knocked my husbands laptop off the table it was on. Laptop was fine, but the power cord was sheared off and the bit was left inside. We took it in fully prepared to leave it and having to pay through the nose for repairs. Chad at Tech2U looked at the laptop, got the broken bit out, checked and made sure it still charged, handed us back the laptop and said we were good. I handed him my card and he said there wasnt any charge. Thank you so very much Chad!!
Good service.
Good experienceThe tech was courteous and helpful and did what he said he would do.I will recommend Tech 2U
The service I received from Chad was exceptional. 👍
Always a fair assessment and price, with excellent results.
I went into this store because my computer was having issues with the power cord. I was sitting too far away from the power outlet, and the power chord was getting messed up. The man behind the counter sold me a longer cord with a piece that was a little loose, so it doesnt put pressure on the part of the computer that it plugs into. The computer has had no issues since, and Im having no issues working where I want to work. Perfect fix!
I thought my computer was done for, but Tech 2U came out on short notice and its working great. Joe, the tech, was outstanding in every way and the price was very reasonable. Tech 2U will always get my business in the future. Thank You!
When you are looking for Computer Service & Repair look no further! The Tech 2 U Team does a phenomenal job. Not only do they have outstanding customer service but they have competitive pricing. I trust them with all my repairs as well as data recovery. They truly are the best of the best when it come to Computer Service & Repair.Thank you Steven* for all your hard work and support!
Great Service. Felt well informed and taken care of. Was made to feel like a priority. I will definitely be back for any computer needs in the future. Thanks Steven B!
Really nice to have someone work on my PC online vs. having to bring it in & drop it off for a few days.
In todays world it seems we have gotten to be a Throw away society. If it breaks, throw it in the garbage and buy a new one. My PC crashed the other day, so I started looking at a new one to buy. Then I remembered I had seen a small truck parked on Douglas Blvd with the name Tech 2U on the side. A computer repairs service. I took my computer to them and talked to an extremely knowledgeable representative, named Steven. After a very enlightening conversation, he took my broken computer into his shop to see what was wrong. No charge for evaluation.The next day I got a call and he explained the exact problem with my computer. A crashed hard drive. The old mechanical ones. Yes, my computer was 8 years old. He explained he would be able to retrieve my picture files and document files. That was critical to me. The repair charge was so reasonable, I decided to fix the computer and not buy a new one.The repaired computer is now up and running, I have all my old files, pictures, documents, etc. And it is faster than when it was new. And I saved a lot of money.Steven and Tech 2U is my go to place for any computer problems in the future. Try them first before you decided to junk the broken computer and buy a very $$$$$ new one.
Power cord was damaged and brought it in thinking it was going to be more than the laptop was worth but these guys fixed my laptop at a fair price!
Im very happy with their knowledge and service. Ive had them fix both Macs and PCs. The last job was during the Corona shutdown and even though very busy they got my computer fixed quickly.
Very knowledgeable and courteous. quick too!Ive been here before and will return.Great service
This is my second computer in a month that Ive brought to these guys. While a little pricey I was happy with the outcome. On this second computer I received conflicting price quotes, but I am sure it will all work out in the end...this is the ONLY reason they didnt receive 5 stars today.
Amazing and fast work! Beat their own expectations of a week and got it done in 4 days! Thanks so much !
I love tech 2U I took them my computer I thought it was gone and Steven saved it. Not only did him save all my data. he fixed my battery and any other problems to my computer. when you come to tech 2 U they get the job done. I would recommend them to anyone.
I was given options, given respect, and a total price when dropping off my computer..
Very helpful and got me back up and running faster than I expected. Computer is running better then when I first bought it.
I took my computer in for repairs. It was constantly crashing while gaming and trying to record music. I was told it was a hardware problem, then they said it was my operating system that was corrupt and needed to be upgraded. I paid $460 for windows 10 and my computer still crashes and has other new issues now. Find somewhere more trustworthy and knowledgeable.
Repaired my computer faster and cheaper than expected. Would definitely recommend their service to others.
Chad explained all very well.
Steven was great!! Explained everything to me. I only wish they were a little more affordable for the service you actually receive. This is because I think Im missing some documents but Im still going through all of my files. I dont believe my music files were transferred back which is completely heartbreaking.
Im happy to express my satisfaction on the recent computer service that was done on my computer. I want to highlight the excellent customer service of the three people who made sure everything was done correctly and most promptly.Danny in customer service, who answered my initial phone inquiry about services was excellent. He was polite, friendly, eager to be helpful and demonstrated detailed follow-through on his rating of services to meet my needs. He also demonstrated follow-up by calling me to keep me informed once the service had started.Dan, the technician who serviced my computer was excellent. He was detail oriented in his approach to repairing my computer, and he was able to answer all of my questions, and did so with diligence and patience.Ronny, the remote technician who assisted me with the remote installation of AVG Antivirus software, was equally excellent.I will be very happy to highly recommend Tech2U to all of my family and friends
Great service and the technicians explained everything clearly, in a way we could understand. Would definitely use the service again.
Friendly, prompt and efficient service! Used Tech 2U onsite and remotely and very satisfied. Highly recommended!
Steven B is prompt and professional as well as knowledgeable. The services at Tech 2U are a little pricey, but as the saying goes, you get what you pay for. You pay for quality here and its worth the price! I would definitely come here again.
As painless as possible. As inexpensive as possible. The results exceeded my expectations. Tech 2U will be my go-to computer technical support place in the foreseeable future.
Quick and efficient. Were upfront and honest. No funny business. Exactly what you want from a computer shop.
Steven is my “go to” computer tech. He is professional, friendly, and very knowledgeable. Complete confidence in him.
I have complete faith in Tech 2U. They are reliable and knowledgeable and I know they will do everything correctly.
Small project was handled quickly and saved me much time and angst. Steven was extremely helpful.
My Lenovo Lap Top was hurting real bad. Following the guidance of Steven at my local Tech 2U in Roseville, CA he was able to resurrect my Lap Top! His customer service skill set was professional and courteous!
Thank you again Tech 2u. Great work and very fast turnaround. Ive been using you guys for a few years but this was my first time at your Roseville location. I have to say that the staff there are very helpful, knowledgeable and easy to talk to. You guys had my bad hard drive diagnosed the same day I brought it in and gave me some good options. Im just very grateful that you were able to save my data and get me back up and running so quickly. I always recommend your company to everyone I know.
As usual, the work was done quickly and repairs worked. Steve really knows his business.
Really great customer service. These guys are here to help you, not take your money. My toshiba laptop stopped holding a charge. Turned out it was a faulty charger. The guys were super friendly and helpful and replaced my faulty charger for a decent price. Thanks Tech2U!
Didnt use them but they had great customer service. I couldnt wait 2-3 days for help and the cost was prohibitive
Installed an SSD drive installed and Windows 10 upgrade, including importing data. They had it done in a day. Fair price. Definitely would go back.
I had a 2007 iMac 24 which I was going to junk because the hard drive went out. They replaced it with a SSD drive and now it works great and way faster! It cost me about $400. Highly recommend them!
Were amazingly helpful. Had my problem sorted in 2 days, where everyone else held it for over a week and couldnt figure it out. Real friendly and Ill be going to them again for my future problems.
Replaced and reinstalled printer thank you excellent work
Dan was great! He replaced my broken laptop screen quickly and communicated with me very well. I felt the work was high quality and a very resonable price. Ill definitely be back to Tech2U again! 5 stars!!
The OS on my computer got accidentally whiped while trying to get all our info off of it so that we could sell it. Tech 2 u totally saved the computer. It runs great now. Thanks Steven B for saving the day.
Absolutely garbage, came in with my computer having problems. they ran a few tests on hardware. left paying 45$ for just a SCAN no recommendations and having the same problem I came in with. waisted 45$, Gas money, and waisted my time. Im still having these problems and the only support and help I got was install graphics card drivers and reinstall windows which Ive donever both and didnt do anything. Would not recommend this to anyone.
I needed my computer back fast and Steven exceeded my expectations. Thank you so much!!
Awesome service! I had four different computers fixed with no further issues on either machine! Steven had the Roseville location has always been super friendly and helpful with my computer issues.
I called Tech2U and I got immediate same-day service. Shawn was my Technician and he was efficient, knowledgeable, professional, and fast. I got all my computer issues fixed. Im extremely happy with the service I got from Tech2U. I highly recommend Tech2U for your computer problems.
Great customer service, great results from the technicians at Tech2U. High recommend this business.
Laptop came back with dings and scratches, another time they managed to break the USB connection to the motherboard on my laptop. Only way to fix that is to to replace the motherboard which is hard to find for my laptop. Additionally, the serial number of my laptop could not be transfered, because they dont have the hardware/software to do so. Doing a replacement with them would invalidate my OEM OS and other software that came with the laptop, including the factory restore discs. Also, once the they forgot to put in the screws that secured the DVD drive in the laptop frame. I went to pick up laptop, and drive fell out. And finally, they have broken several screw holes that are used to hold the whole thing together. They did not take responsibility for the damages when I went to pick up my laptop each time I used their service. But other than this, the staff was polite, respectful, and seemed knowledgeable. They were able to replace the keyboard several times with an exact match (this also stopped working 2x after getting my unit serviced by them). They were also able to do an OEM replacement of my laptops battery which had died
Amazing costumer service and they work fast
Ian – thanks for your support and encouraging words. As a baby-boomer who has embraced the computer world, it’s the “glitches” that are frustrating and require someone like you who takes the time to “simplify” the fixes. Your excellent customer service attitude and patience have been very much appreciated.
Diagnosed my pc problem quickly. Ordered the part & completed the repair in a gtimely fashion.
Tech 2U is a life saver! I took my computer in with a virus on it that had locked up my entire computer and was bribing me for money to release my data. Tech 2U was able to get the virus off of my computer and get all of my data unlocked. I highly recommend this place if you need true professionals.
Great team, fair pricing, and a professional environment. Did you know that they offer Business services as well now?
I was helped quickly and professionally. I went in with internet connection issues and they diagnosed the problem right at the counter and found out the the internet would not except any drivers. So they solved my problem with an internet adaptor and only charged me for the adaptor. The gentleman was polite and help with out issue. I will be going back to them if anything else arises.
Great staff, gave me option to fix my laptop. Did not charge for diagnostic.
Even if youre just getting advice or have a question come here or call them. They will help you out and they are very thorough and professional.
Excellent service and affordable.
Great service from Steven!
Had problems getting my computer to update, so I brought it here and they had it back to me the next morning
Always great and honest!
Great service even with the problem of my old windows 10 software.
Great staff.
Tech2u knows computers
EDIT: Had an issue, Danny made it right.
Excellent Service!
Underwhelmed