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Roseburg Tire Pros
1735 NE Diamond Lake Blvd, Roseburg, OR 97470, United States
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Roseburg Tire Pros
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Er
Review №1

Very friendly and prompt service. I was able to get an appointment the next business day for a alignment and lube/filter. The dealer was booked for 2 weeks. The staff was very friendly and explained everything to me so I could understand it. The service was quick better priced than the dealer.

Tr
Review №2

Amazing customer service! They work fast with efficiency. Highly recommend.

Ji
Review №3

Had a great time today buying my truck some new rubber tires, drives like a new truck. Blessings.

W.
Review №4

On the plus side, good service, fair price for the tires, mounting and balancing. Asked them to do an alignment if necessary and they showed me the specs from their machine indicating it was not needed. They could have gone ahead and done it and I would have been none the wiser. On the minus side, store is not particularly attractive.

Je
Review №5

My Mini requires special understanding! They have it here 💖 Only place I will take it. Great attention and Service!

Je
Review №6

My experience at Tire Pros was superb purely based on the outstanding customer service from an employee working there named Jake. I appreciated how he went above and beyond helping in any and every way possible.I hope they know how much of a tremendous asset he is to their team and is treated as such!Thanks again to Jake and to Tire Pros

Bo
Review №7

They are the only place that I would take my car to and they do the best job and they save me a whole lot of money so the only thing that is missing from them is a red cape and a big S on the front of their shirt.

Ja
Review №8

I went in to have my front end checked out because my steering was a little loose. They found a loose nut that was causing my issue. They tightened it up, and didnt even charge me! Great customer service!

Ev
Review №9

Good prices and good service

Su
Review №10

If I could give a zero, I would.I bought a set of tires and a 50,000 mile warranty and was religiously getting my tires rotated every 3000 miles.Long story short, these tires lasted a little over 22,000 miles. Wore out. They wouldnt rotate them anymore and when I showed them I still had the paperwork they said it was my fault, I guess that I thought businesss still stood by their word and honored warrantys?Im so terribly disappointed with them.

Li
Review №11

They gave me a quick quote and got me in quickly. Much appreciated all the fast work. Since my tires were in bad shape. Thanks for all they do 😊

Ja
Review №12

Was good doing business with them today

Sh
Review №13

Took a clients car there..guys were helpful and politeThank you

Mi
Review №14

Fantastic, they took a bad morning and made it so much easier. Exemplary work, service, and prices.

Al
Review №15

Always great service!! I wont take our vehicles anywhere else.

Hi
Review №16

Above and beyond!These guys are super duper. They gave me a ride to get groceries while my car was being worked on. Great conversation and very kind, top notch service. I won’t ever go anywhere else now.

mi
Review №17

Cant say enough about the customer service!

Vi
Review №18

The folks at Roseburg Tire pros acted with integrity and concern when assessing our needs while dealing with a flat tire on a long road trip. They provided an accurate assessment of the issue -without cost -and referred us to a lower cost warranty solution. Thank you!

Go
Review №19

If I could give 0 stars I would. Posting on behalf of someone who took their car here. It needs to be publicly acknowledged that a worker at Tire Pro stole good tires and put the old ones back on. And amTire Pro admitted that the alignment was not done. Avoid major headaches, and take your car elsewhere.Tire Pro did fire the person who stole tires.Tire Pro told my friend that they would do the alignment, if she bought 4 tires. Unwilling to replace what was STOLEN. Unwilling to do the alignment that wasn’t done to begin with.Tire Pro reached out to my friend to reconcile the situation.

Lo
Review №20

This was my first time going here. The service was good had a little logistical issue and we had to push my appointment back a day but over all happy with them. Show room is nice and clean and open. They did have good coffee which is important.

Am
Review №21

Always a great experience. Friendly and helpful staff. Patched my tire quickly.

Ja
Review №22

In and out in less than an hour. Friendly, too. Nice selection of tires, wheels and auto repairs.

Ja
Review №23

Nice people very professional

Te
Review №24

Had tires balanced and rotated, quick and reasonable

Sh
Review №25

Went in today to get tires put on my vehicle & they were absolutely amazing. I dont remember the gentlemans name at the counter but he was very warm & welcoming & even made small talk with my adult son while there. Lance put my tires on & did a great job. Listened to what I wanted, asked which side I wanted facing out & even asked if I wanted to keep one of them so I had a full size spare. After all was said & done it only took about 45 minutes for me to be driving out of there with brand new tires. Local businesses win again!

Mi
Review №26

Fair deals and quick service

Ra
Review №27

Very friendly and professional...

Ch
Review №28

Excellent service great deals

Jo
Review №29

They gave me a great deal on tires, and exceptional customer service. Greg was awesome definitely recommend this place

Ma
Review №30

Manager likes to borrow vehicles and strip parts off. Great place to take ur car... not

Mo
Review №31

This place is amazing! Went in for new rotors and tires, and they gently informed me off some other pressing issues that needed done. They didnt gouge prices, they gave me a very generous payment plan, and they were super friendly! 10 out of 10. Id recommend to anyone.

Wi
Review №32

They work hard

Se
Review №33

Have only been using them for about a year now, but they have taken good care of my wifes car and my truck. Theres a small waiting room w/ TV, vending mch. restroom and free coffee. I would recommend them to others.

Br
Review №34

Need tires need brakes need anything for your car these are your guys they are cheap on prices but excellent in quality

Ke
Review №35

No matter what I need done Roseburg Tire Pros is there. They are friendly and efficient. Roseburg Tire Pros service is always done in a fast matter. No matter what you need done Tyler, Matt and the rest of the crew will take care of you!

Li
Review №36

They were quick and didnt scratch the rims like I asked

To
Review №37

Another great visit to the Tire Pros! In at 1, out at 2. The free wifi let me catch up on some work as I waited, and, as before, my pooches were welcomed even though the Beagle, Mercedes, decided the doorway mat was more comfortable than the tile floor. Thanks, Tire Pros, and Ill see you soon for a new Windshield Wiper!

Pa
Review №38

Great staff. Never really a line to be helped. Comfortable waiting area with a vending machine and a fridge with free waters for customers. Got a great deal on tires here and went back later to get my entire braking system done. More than fair treatment of customers and fair pricing too. I recommend tis place to anyone.

B
Review №39

Went into tire pro with an appointment for rotate and balance and waited 25 minutes until someone acknowledge my presents. Finally when the lady ask why I was there she couldn’t find my car information or appointment. Then another customer came in dropped off their keys and left, thinking my vehicle was next since I’ve been there for 35 minutes and mechanic grabbed there keys and took it back before mine. Then after a 15 minute personal conversation between tony and the mechanic tony finally got off his ass and grabbed by keys and went outside to come right back in and say they can’t rotate or balance my tires. This place has gone downhill with there customer service I’ll never take my vehicles here again.

sl
Review №40

Damn good tire shop and very nice staff as well. Thank greg when you stop in !!!

Th
Review №41

Id give no stars but cant so heres 1. Dont ever go here they will trash your vehicle and you will be lucky to even get it back

Pa
Review №42

Today, December 29, 2018, My husband and I went to the Tire Pros store to have a tire fixed. Not only did their technician fix our tire, which saved us money, but we were not charged for the repair. This is something we were not expecting. We are so appreciative to Tire Pros kindness. Thank you Tire Pros.

Va
Review №43

The service at the front desk was quick, they were knowledgeable, and easy to have friendly, witty banter, especially Rick.The mechanics were experienced and helpful.They did not install or charge me for parts I ended up not needing, that is so appreciated for someone on my budget!The superior customer service, the staff, prices and honest business practices, earn this local shop a big thumbs up and 5 stars!

Sh
Review №44

Went in with a screw in my tire, they were able to patch it and to my surprise, it was free of charge. Ill be checking back there first when I need new tires on the truck.

te
Review №45

Absolutely the best tire shop in Roseburg. Dont even waste your time with Big O or others, this is the place, and its local folks.

Jo
Review №46

There guys did a quick job of putting tires on my truck and rotating them. I recommend Roseburg Tire Pros to anyone looking for tires in Douglas county.

Jo
Review №47

They fix my truck so it was safe to drive found out what other stuff was wrong w my truck and gave me price to fix it their customers service is amazing and their work is incredible

pa
Review №48

Totally service oriented. Friendly, knowledgable staff.

Ju
Review №49

They are quick and great customer service prices are good too

Do
Review №50

Awesome place. Got me in and fixed my flat tire right away.

De
Review №51

Use to be a good place to go but last few times we went in we had bad experiences we are done with this place. Its all about money now, go in for an alignment because the tires are wearing wrong guess what? they wont do anything with it because the tires are too bad, we planned on buying tires But past experience tells us do the alignment first because if you dont guess What? They will always find something to replace before the alignment and its always a way over priced part but they will sure sell you the tires with no problems. Who whats to buy brand new tires with a bad alignment? We wont be back I suggest finding a company that still cares about the customers.

Je
Review №52

I get my oil changed and purchase my tires here. Great staff! Very friendly and helpful.

Ro
Review №53

They were very nice about getting my rounded lug nut off my car for me...I didnt have a way or the told to do it and they only charged me for like half an hour... And they made it so I could finish replacing my brakes

Da
Review №54

Fair on everything nothing exceptional or disappointing but way better under prior ownership and staff

Me
Review №55

Extremely busy but they fit me in within a 1/2 hour window. Great staff! No more Les Schwab for me

Ro
Review №56

Nice folks, but soooo slow! Been getting my oil changes there for several years. It used to take 20 or 30 minutes in and out. Then it started taking an hour. My last oil change, with a scheduled appointment, took one hour and forty-five minutes. Unacceptable. Think Ill go elsewhere for my next oil change.

ki
Review №57

The crew iside the store and in the bays are awesome. They fixed my car for the best price and are very friendly. I go to them for all my car needs.

Br
Review №58

Just got new tires for my truck and what a big difference on road noise and how smooth the ride is. Thank you Tracy Grauf for recommending Roseburg Tire Pros. Great people, Great service and Great Prices.

Mi
Review №59

Great service and great prices.

Te
Review №60

Omgosh...great service n far pricing

Sh
Review №61

Great place to get tires. They are efficient and willing to go the extra mile for their customers.

La
Review №62

I love this place! Fast service and they give you the best prices in town!

La
Review №63

Best place in town for tires- friendly employees that know what they are talking about~ And Reasonable pricing on Tires and Wheels~

j.
Review №64

Diehard Les Schwab fan... Tire Pros I better, WAY cheaper, and what Les Schwab used to be...will go here forever more now.

Th
Review №65

Great quality and speedy service. Awesome customer service.

ki
Review №66

Worst customer service experience with a tire shop I have ever personally experienced!!!

St
Review №67

Fast & reliable everytime. Love the Folks and exceptional service.

Cr
Review №68

Best prices Ive found and nice people.

Ed
Review №69

Quick, friendly and they went the extra mile. Service is the best!

Ac
Review №70

Went in for new tires. Had changed my oil myself a couple days before and the day after they put my tires on I noticed a leak from my oil drain plug. Jacked the car up and went under to check it, quickly discovered the problem was that they decided to completely strip out my oil pan threads. I snugged that bolt myself! I just came in for new tires! talked to greg the mechanic on the phone and all he would do is offer me is temporary replacements like a rubber plug. Took no responsibility even after I told him I drained my oil myself. If anyone reading this has had experience with a mechanic stripping out your oil pan threads you know how much money they just potentially costed you. Somebody took it upon themselves to tighten the hell out of my bolt even though it was perfectly fine and completely screw me. Luckily I found a $20 permanent fix called an eco plug. DO NOT go here for repairs. And if you get tires installed here BEWARE.

Ch
Review №71

Great customer service and prices. Everyone was every helpful.

Ro
Review №72

They really me out when I had a flat tire they are really nice I give them a Five Star Plus. I recommend them to anybody down here in Roseburg.

Ja
Review №73

Rick is a great guy, hit em up and he will handle all your tire and rim needs!

Ka
Review №74

Best place I have been for tires. So helpful.

Ry
Review №75

Excellent tire shop, knowledgeable and friendly staff. Quick service, good value.

ch
Review №76

The service is great, and usually cant beat the prices.

Ph
Review №77

Always a great deal and wonderful customer service.

Mi
Review №78

I always get great service at Roseburg Tire Pros. Friendly and knowledgeable staff.

Ad
Review №79

Did a great job in taking care of my granddaughters purchase of new tires

Ja
Review №80

Knowledgeable techs great service.

Jo
Review №81

Get my truck tires here. Good orodu ts, good prices and good service.

Bo
Review №82

Great Service and Fair Prices on Parts and Labor.They get you in and out pretty quick.

P
Review №83

GREAT SERVICE, got my son needed tires, breaks and even helped his establish credit

ke
Review №84

Great price on some lug nuts plus install.

Se
Review №85

Went in for a simple tire rotation. I called ahead of time and made a 3PM appointment. I showed up about 30 mins early. I was not expecting them to start my rotation if I had showed up early, and even told them I wasnt in a hurry due to running some errands and not taking as long as I thought they would have. Despite trying to be polite the female employee working the counter was very rude.Around 3 PM another customer started to get very antsy because he had a 1:30 appt and at 3:05 his car had still not left the parking spot from when he was arrived there. He went to go complain to an older gentleman who I assume to have been either the owner or someone near the top about how he had been waiting over 2 hours past his scheduled appt and work had yet to be done on his car. The mans response was something along the lines of well you go out there than and slap the mechanic upside the head and tell him how you feel, Id be proud of you actually if you did that! If I had responded to a customer like that at my job, Im not sure Id still have a job after. I also noticed several people near the front counter/desk sitting on the bar stools that did not appear to be customers or employees, but simply people just hanging out. I suppose theres nothing wrong with that, the problem was this same older gentleman would wait to finish his conversations with these people instead of helping the PAYING customers that had been waiting for 5-10 mins for someone to help themWhen I made my appointment I was told that it would only take 20-30 mins to have my rotation done. Around 4 PM I saw a mechanic bring in some clipboards with keys attached to them and set them on the counter near the front desk. 20 mins later the female employee working the desk picked up the clip boards, and to my disgust I learned one of them was mine......that means I had been sitting there for TWENTY mins after work was done on my car and no one could be bothered to tell me?An hour and a half later I left the place for my rotation that was only supposed to take no more than 30 mins. My time is very valuable to me, and I will not support places that waste my time like that.

Mi
Review №86

Great team here good prices great service

Ko
Review №87

They were the best priced for my needs...got it done on time with smiles on theyre face...well just see if their warranties hold up...Les Shwab mentioned today that they get a lot of dissatisfied customers that came from tire pros, due to warranty issues. Anyway so good so far...thanx tire proz

Ri
Review №88

Outstanding business best tire place in the coubty

Wi
Review №89

Very helpful people . With the knowledge of what is needed for vehicle.

Ka
Review №90

Great staff that care about their customers needs.

Ch
Review №91

Great work, customer service and good prices.

Se
Review №92

Good customer service, good deals, reasonably fast and friendly have recommended to friends

De
Review №93

They didnt us in there with our flat. Had to find another place for service. I wont be back.

Br
Review №94

Got new tires last September had then put on. Since then had them check them 5 times still losing air said it was my neighbors I made sure it wasnt didnt help at all waste of time not going there again.

Ca
Review №95

Friendly Service & Good Deal

Sh
Review №96

Friendly and competent service. Thanks for taking care of my car ♡

He
Review №97

They did a great job on my wheel alignment!!!

Ga
Review №98

Great prices and awesome service!

al
Review №99

The only place to buy your tires!...

Da
Review №100

Great prices a little slow.

Information
65 Photos
100 Comments
4.3 Rating
  • Address:1735 NE Diamond Lake Blvd, Roseburg, OR 97470, United States
  • Site:http://roseburgtirepros.com/
  • Phone:+1 541-236-2635
Categories
  • Tire shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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