My experience at sleep experts was short but great. I knew exactly what I was looking for and what budget I had. The associate that helped me directed me to a few after describing what feel I was looking for and we found a great choice within 5 minutes that was both affordable and comfortable.I ordered it up and was told it would be delivered in 48 hours!!! That was awesome to hear and they even offered setup and haul away of the old mattress for a nominal fee. All in all, a great experience and Id definitely recommend them!
We had a great experience yesterday when we stopped by to purchase a mattress. Joel, at the Rockwall store was very nice, helpful and knowledgeable. We only stopped by to look at what they had to offer but after Joel’s help in explaining the several kinds of mattresses they have in inventory we decided to go ahead and purchase it. Thank you Joel for helping us chose the mattress that will be best suit us!! And what’s best…it will be delivered in two day!! 🙌🏼🙌🏼
Salesman, Ben, was very knowledgeable & helpful. I highly recommend this business. I had a great experience & now I have a wonderful bed! Thanks, Ben.
There are a lot of choices and the mattresses are lined up in order of price. Ben the salesperson was very nice and I didn’t feel too awkward laying down on every mattress lol. The whole process was easy and comfortable and I will continue to purchase my mattresses here.
Very helpful & knowledgeable. Both mattresses I ordered were in stock to deliver right away. They made a process I was dreading incredibly easy & relatively painless.
I have had very good experiences with Sleep Experts in the past and found themto be straightforward, helpful with a broad range of options.However, my most recent experience was a bit different. I can’t say it was intentional, but I felt very mislead in my my effort to purchase a new mattress and base. In a discussion about base options, I measured the base the base I thought to be the one they offered free with a mattress purchase, went home to confirm and immediately returned. I had a choice of taking the base or an additional discount on the mattress. I decided to take the base and a few additional accessories. After the transaction was complete, the sales clerk took me to a farcorner of the store to show me the actual base they intended to deliver. It was not what I expected or I had been lead to believe was what Was offered. They also failed to give the discount offered on the accessories. I opted to cancel the transaction and go to another store. I recommend you reconfirm all the details before finalizing a transaction to be sure what you are getting to avoid this same “confusion”.
Terry gave us great service when we went in to find a mattress. We didn’t realize how much mattresses had gone up in price and he was very helpful in determining what kind of mattress we were looking for at a great price. Great service and selection!
I just purchased a new mattress, its very comfortable, and Im able to rest so much better. Thank you for helping me choose the perfect mattress. 🙂
Hi, I am the assistant manger here in Rockwall. I live here locally and love giving back to our community. Please come see me for any of your bedding needs. Bobby Wilson and I are here to make sure you are getting the best night sleep. We have the latest in sleep technology with our Expert Match machine, which helps us find the correct support for your body. Come in and mention this post for an extra 20% off accessories with the purchase of any bed.
Great service and attention. Terry listened to our needs and got us a great deal.
Extremely happy with the service provided by Terry at the Rockwall location. He was knowledgeable and answered all my questions.
Aaron Hughes was outstanding. He went above and beyond in helping place my order. He set everything up for us. He was very pleasant and very knowledgeable. This young man is asset to your company.
Terry was so helpful and I cant wait to get my mattress delivered!!
Terry was an outstanding manager.HE listened to our situation of pain and sleep issue a nd provided the right bed for us to purchase. Would recommend sleep experts to anyone needing to solve any sleep issues
The gentleman that helped us was very knowledgeable, personable, and it made the process so much easier. In & out in less than hour yesterday. Best part was the mattress was in stock, and will be delivered Friday!!!!😁😁😁😁
I personally had a all around, just positive experience. First, it was the 90 day that they give you to exchange a mattress if you dont like the one that was previously purchased. So I had no issues with changing my mattress when I didnt like the first one. IIm going to recommend them for anybody, they really try to work with you.Also, I suggest you make sure with the firmness of the bed you like and dont take opinion of others. I was looking at all the comments Ive noticed that they dont match up to how I felt with the first mattress I had. So its probably just how the person feels and issues they individual may be purchasing the bed for. I mean how their body is cuz everybody body is different so I really didnt go by the comments the comments that the bed wasnt firm enough, some saying the bed was curvy and it wrapped around your curves but I had a different experience with my first curve matress it was too firm for me but might be perfect for someone else. which was it was two firms for me so I actually like the d o z e better.I just appreciate everybody for taking the time out to assist me while I made my decision and I didnt have to pay another dime on it they just reversed my money to the other mattress and I had no issues like whatsoever. So Im grateful for that I just Issac in the mesquite dept and Terry in another. I was just lucky to have good people managers to work with me and slot times you dont have that so did so I had a great experience and I hope everybody else have one as well. I really have nothing negative to say.
Needed a new mattress and visited this weekend on a whim. I had priced some a month or so back at another place down the road and couldnt get past the prices. I was very impressed with the sales people, their knowledge, and the variety of choices and prices offered. Landed on an adjustable mattress that was very affordable. Purchasing was easy and the delivery was the next day. Very happy with my choice and this store! Didnt give 5 stars because nothing is perfect.
I had so much help and everyone was extremely helpful and willing to find me exactly what I was needing. I’ve been here before and truthfully I will always come back here!!! Amazing service.!!! Thank you so much.
I was able to make my purchase over the phone without coming in the store. Paid and set up delivery all at once. Quick and convenientGreat experience!
Shopping in Sleep Experts at Rockwall TX was a pleasant experience. Mr.Danny took care of us and did a fine job in explaining everything and making us comfortable. Thank you.
Thank you to my friends at the Rockwell Sleep Expects. I went to the store on 12-14-2020 with an emergency mattress concern Terry, was very patient and kind. He helped me to find a king size mattress set and queen size mattress set for my new home. I was very pleased with care and the professionalism. Thank you Terry for helping me take care of my bedding needs with such passion!!!
Stefano Marino was wonderful. We used the sleep experts program to evaluate our match for the mattresses and was very patient with us while we selected our mattress. I highly recommend Stefano at the Sleep Experts in Rockwall.
Purchased a few things from here today, and am very pleased with the experience. Ben was very polite & professional. I would definitely recommend this place!
Needed a bed delivered on Thursday and called all over town today, finally Sleep Experts was able to help! Excellent service i highly recommend! ✌🏼
Terry was extremely knowledgeable and helped me find the right mattress. It was seamless and I highly recommend them!
Great service! Showed us all our options and was very patient while we decided what was best for us.
Terry Nash was extremely professional, patient and knowledgeable. He is a solid guy to do business with. Never tried to oversell any product rather guided ys to make the best decision. We are thrilled with our purchase and thankful with Terry and Sleep Experts in Rockwall, TX.
Great service. Terry helped me narrow downs my options and gave me time pick the mattress that best met my needs.
Good selection, salesman stayed within our requested price range, gave us plenty of time to discuss and make a decision. Good experience!
Great experience! Very clean store. Have made several purchases from this storeWe purchased a twin mattress for our grandson and was in and out within less than 15/20 mins!!Employees are very friendly and knowledge. Highly recommend this store.
The salesmen were SO friendly, helpful and not pushy in the least. They would rather you be taken care of than anything about commission. I will forever go to this store for any purchases, it was that great of an experience.
Our experience was second to none. Terry Nash was patient and great to work with. We spent several hours in the store and he answered every question we had. Never once were we pressured into purchasing anything. The most relaxed furniture buying experience EVER!!! Highly recommend patronizing this Sleep Experts location.
Ben was very helpful and made purchasing a mattress a quick and painless process.
Staff was so helpful and patient with us! You can go in and get a diagnostic to see what bed will fit your body best without having to lay on every single bed in store! We found our new bed in less than an hour! Would recommend to anyone who needs a new mattress!
Great customer service from Ben.
Went to all the other mattress stores in Rockwall and by far Sleep Experts was the best. Ben was a great sale person and we did not feel pressured at all. He gave us time to decide what we liked and answered all our questions. Can’t wait to sleep on our new mattress tonight.
Our sleeping consultant was extremely knowledgeable, helpful and patient. Thanks for the experience. Terry is Awesome and I highly recommend this place. Thanks again.
Terry was very nice and easy to make a purchase from today. Made it nice for sure.🙂
Ben is the best salesperson Ive ever worked with. Im currently being treated for cancer and unable to leave my house during this pandemic. He made the process simple and comfortable for me to make my purchase from home. I actually started shopping for a new mattress over 2 years ago but wasnt able to make the purchase. Not only did Ben remember the bed I liked the most but he was to find comparable options at a lower price point to meet my financial needs. Thank you Ben for helping my wife and I sleep during the most uncomfortable time of our lives.
Wouldnt buy a bed anywhere else!! Excellent.
My wife and I were shopping for a new bed and walked into the store this past weekend. Friendly service and a very clean store! Ben was extremely helpful, knowledgeable and not pushy at all! He was patient and willing to help us with everything! This was hands down, the best experience we have ever had finding and buying a bed!! We love our new bed! Thank you again to Ben and team!
Very helpful and affordable! We were able to get approved and leave with a mattress the same day! Easy find right in Rockwall off the highway!
Aaron was great! Very friendly and helpful!
We were helped by Terry and he was fantastic, friendly, helpful, and gave us the best deal we couldve hoped for. Cant wait to be sleeping on a new mattress next day!
Amazing experience! Terry and Ben are amazing! So helpful, to the point and helpful! Highly recommend!
Stefano Marino provided us with excellent service and was knowledgeable in assisting us in choosing the right mattress for us.
Went to sleep experts in rockwall tx to buy a mattress. We meet Terry nash salesmen there he was so helpful and amazingly nice to us he answered all our questions and we left the store with a mattress and felt like we were helped on a great sale I would recommend speaking to Terry nash if your in need of a great mattress or anything you need sleep experts rockwall tx is the place to go thanks again to Terry nash. From james and teresa Pickens of Terrell tx
Very friendly and helpful. Not pushy and allowed us to look around without hovering. Didn’t feel pressured to buy.
Outstanding service, and extremely knowledgeable. Polite, professional, and very helpful. Thanks, Ben.
Love the set up at Sleep Experts. It was methodical and a relaxing pace. Ben won our business by being knowledgeable and honest.
Terry was very helpful and well informed. He gave us a great deal
Very happy with my purchase! Thanks Terry for finding all the right accessories for my new Purple mattress at a great price!! The whole process was easy, safe and got my mattress delivered 2 days after purchase!
My husband and I went to Sleep Experts in Rockwall and asked for Terry Nash, based off of reviews alone. We were not disappointed! Terry was genuinely helpful, informative, and not at all pushy. We wanted to find a bed that worked for us because we’re both tall and have been having trouble getting a good nights sleep. Terry showed us every option that would work well for our needs and explained everything with great detail. 10/10 would recommend to friends and family. Thanks, Terry! Can’t wait to get our new bed tomorrow!
Great experience here at Sleep Experts! Terry Nash was so helpful, kind, PATIENT, and honest in helping us find the most perfect bed in order to suit our health and wellness. Highly recommend this place!
I went in looking for a memory foam mattress and came out with an incredible deal. As a college student it’s always nice to get great deals on things that you don’t get to buy everyday. They were super nice and very efficient with my time. Overall a great experience.
Terry was so great and very helpful. He was very knowledgeable about all the merchandise and really helped find the best mattress for us! I would come back here ever time!
Terry our salesman was very knowledgeable. Looking forward to getting our new Purple Mattress and Adjustable Base.
Ben was very informative about all of the products in and out of the store, and we tried all of the models. Ben was very patient as well as informative. He was also able to arrange transportation for the mattresses to Maryland. Thank you very much.
Great experience and great service! Terry the Area Manager was knowledgeable and not pushy at all. Highly recommend if you are in need it a mattress.
Great experience! Our salesman was polite and knowledgeable. He was not pushy and helped us figure out exactly what we needed. Very pleasant and pain free transaction.
Went in yesterday to buy a toddlers twin bed mattress for our grandson. Salesman greeted us immediately, showed us some selections and we were done in less than 30 minutes. Expect delivery today.
Very helpful and knowledgeable Sales Manager who assisted us throughout the entire process in finding the right mattress for our needs. Friendly, courteous, and up front service from this professional place. Highly recommend.
Really great mattress buying experience. Walking in and they sized both my husband and I for the perfect feel. Terry helped customize the perfect set up and gave us some extra deals we didnt even know about! Very satisfied!!
Terry Nash was friendly, professional, and knowledgeable. We can’t wait for our new mattress!
This store has an amazingly efficient process on helping you select the perfect mattress.Terry was Great! He took his time and explained each mattress/system in detail. He has great knowledge on the bio-mechanics of sleep. Because of Terry and the overall standards of sleep experts, our decision was almost effortless.
Assistant Manager Ben Southern took care of all of my families sleeping needs with the utmost professionalism and courtesy! Great service and great salesman.
Highly recommended! The manager Terry Nash was so kind and helpful and was patient in answering all our questions. He let us take our time in trying out the three mattresses the expert match picked for us. We were never pressured to upgrade our buy things we didn’t want and he never pushed us to get a more expensive bed. We are so excited for it to come in and are so impressed with the customer service. The store is also very clean and welcoming!
Terry was extremely knowledgeable and answered all of my hundreds of questions. We went in just for ideas but were given a deal we couldn’t pass up. He made the process extremely easy and enjoyable. Would highly recommend this location.
We had such a great experience with Terry at Sleep Experts! He was knowledgable of the different models, brands, and price ranges available. He was aware of our budget and made sure to stick close to what we were comfortable paying. When we found one we liked that was a little out of budget, he was able to give us an additional discount to help us out. I would highly recommend going to Sleep Experts, it was the least stressed I have felt when making a major purchase!
Very helpful
We just purchased our mattress from Terry at Sleep Experts in Rockwall today and couldnt be more pleased. Terry was absolutely great. No pressure and very informative. Sleep Experts has definitely won a repeat customer.
Excellent service - appreciate all the detail involved in finding a great and comfortable mattress. Terry was very informative In helping find the best mattress for our back and neck issues.
Terry was great. He put us on their sleep science technology machine. That gave him a few mattresses best for us to try. We were very pleased with our experience!
Terry was amazing. He was extremely knowledgeable and helpful. He also interacted with our kids very well. Great price as well. Technology was awesome to find our pressure points. 5 stars all the way!
I got great customer service at Sleep Experts Rockwall...plus a great product with a fantastic reputation for quality and a great night sleep....I am very pleased
I was very impressed by their no-pressure sales person, Hank. He showed us our choices, and was very patient as we went from bed to bed like the three little bears. We did find what we were looking for and are excited to receive it tomorrow! I would definitely shop here again for my mattress needs. And my husband is finally going to sleep cool!
Great place, great service! Found a good mattress with no hassle! Go see Terry! He will get you fixed up!
My husband had big eyes on the lovely mattresses that were out of our price range & I had our budget in mind. Terry & all the staff were more than patient and informative to aid us in finding a mattress that both met the expensive taste of my spouse & was pleasing to the pocketbook for me, yet something we both loved to lay on also. We used a cool sleep technology that helped determine the beds most likely best for us & narrowed down the search (and time in the store) substantially. Did I mention all 3 of our kids remained in the air-conditioned vehicle the entire time? (Thank you technology.) Obviously, time was important to us... Then, we found the mattress. Hallelujah! And then I found the same mattress for $100 less online by a well known competing store. I just mentioned it and they not only matched it, but beat their price. If I had not drug my feet in decision-making, it would have been delivered the same day. We got it the next instead. :) I left feeling like we made an investment on my and my husbands health with a reputable company. We also have 120 days satisfaction guarantee so I can return or replace at any time for any reason. I need a little security in my life right now. And, our mattress comes with a 10 year warranty. I am a critical buyer and I do a lot of research prior to making purchases. Let’s just say earlier in the day I price matched a hampster chew toy from $2.99 to $1.79! So if I’m speaking your language, give this store a shot. They will work hard to earn your trust and business. We have 3 young kids, gotta get our sleep!!! Ami right?! Good luck on your mattress investment!FYI: We purchased during Covid & I was impressed with the sanitation and safety measures in place.
Very knowledgeable staff. Took plenty of time to answer all our questions and direct us to a perfect mattress.
Ben our sales rep was an expert in helping us select the best mattress for my degenerative neck and back!. We appreciate his knowledge and helpfulness so very much!.
Terry was a very knowledgeable person and helped my fiancé and I tremendously. I would highly recommend sleep experts.
I had an excellent experience buying my new mattress. We had stopped at another store before and received zero customer service.Terry from the Rockwall Sleep Experts store was very knowledgeable but not pushy at all. He made the process very easy.
Fantastic service from Ben, Hank, and Terry! Highly recommend any one of them to help you find the perfect mattress!
I give Sleep Expert of Rockwall a five Star, Stop by yesterday looking for a mattress and left the store very satisfied customer service is excellent.
They are very polite and really help us get the right bed to fit our needs recommended for all to use them great prices also....
I loved my experience at Sleep Experts! Terry assisted me today and was extremely kind and patient. He took the time to show me many different mattresses and helped me find one that I loved for an amazing deal!! He gave very knowledgeable recommendations and never pressured me to upgrade or buy anything extra. There was a great variety of selections as well. On top of that I had to bring my toddler and they had Legos for her to play with while I looked at mattresses!More than that though I was impressed with Terry who went above and beyond to make sure i got what I was looking for! I highly recommend this store, and I highly recommend working with Terry.
Great experience! Very patient, not pushy, and very knowledgeable! This is my second time purchasing a mattress with Sleep Experts! Purchased a beauty rest black ice, pillows, cover and adjustable platform. This is also my second time dealing with Terry Nash. He is awesome!
Mr Terry helped us! Went to mattress firm first. Same prices, but he sold me an amazing Luxuria mattress and bed frame(floor model) for an amazing deal! More then half off!! I recommend this place and Mr Terry!
Amazing!!! I haven’t had a good quality sleep in almost 3 years and Terry helped us find the perfect match and we were able to get to get our mattress 2 days later! My husband and I are so happy!
Terry was very helpful in showing me the mattresses that I was inquiring about and providing all of the info about them. He was not pushy and gave me time to look and decide what I wanted to do without any added pressure. This was a great shopping experience and would highly recommend going in and seeing him.
I went in for a replacement bed. They worked with me searched across the many banners that they have and found something perfect. The mattress worked well for my wife and I. Greater nights of sleep. The overall experience from a customer standpoint was seamless. They were invested in helping and offering suggestions to what would work.EDIT: Follow up visit to pick a bed for my son. There is a sale man inside Ben I believe is his name. I couldnt throw a question about mattresses his way without him answering definitely an asset to Sleep experts. Always helpful checking stock and letting us know the options and features for every bed.
Terry was amazing and gave us a first class mattress buying experience. Highly recommend!!
This one is one of the best place you can go to get a mattress and adjustable base. Fantastic staff. Terry Nash is so good. Very ingorinform and diligent in listening to our concerns and what we needed. He found us the best solution for the best price. Thank you Terry!! Youre amazing!!!
This was my last stop after lots of mattress shopping. Bobby helped us quickly and efficiently. He let me have time to try the mattress and was not pushy at all! He gave me an amazing deal and set up next day delivery which went smoothly! Thank you for making this a quick and painless shopping experience! I love my new bed!
Terry was absolutely amazing! Got us set up with the Expert Match system to help us identify the perfect mattress for our sleep patterns. He took us through the various mattresses, and we found the perfect one. He got us an absolutely phenomenal deal on the prefect sleep system with the best mattress, and an adjustable base to make our sleep experience the best it can be. Thank you Terry!!!
Issac was a great help, he was very knowledgeable and friendly. He helped us find the right mattress and we left without any doubts. We are on a budget and got a great deal because of the event they are running and left knowing that if any problems do arise that we have support from the sleep experts team in Rockwall. They even have a machine designed to help determine from a variety of mattresses what will work best for you!Best service around! He even walked us out afterwards. If you need a new mattress this is the place to go! They try their best to help you find everything you need in a timely manner while keeping your budget in mind. 10/10 would highly recommend!
Awesome experience here! Ben is so patient and worked so well with my husband and I when selecting a mattress. He had us take an “expert match” and walked us through several different mattresses and explained each of them. Definitely recommend this mattress store and salesman!
What a great experience buying a mattress! The gentlemen who helped us really knew what they were doing and had endless patience as we made really sure we had the perfect fit for us. Multiple trips to the store and then very helpful getting us a great price on everything we wanted made this a surprisingly enjoyable shopping event. I was so impressed I made absolutely sure I left a review to share how professional and pleasant it was to get a mattress from them.
Had a great experience in the Rockwall store and Terry did a good job helping us find our new bed