Answered the phone and responded promptly when contacted. Door looks great. Was willing to install a door Id purchased. Would/will hire again.

Jim Nelson is a master of his craft! He was honest and fixed our busted door. Could have easily upsaled me, but he got the job done and was able to save most of the door. He’s professional, honest about how long it’s going to take and needed little to none instructions. Thank you!

My large double garage door was from what I could see a total mess, It was extremely noisy and then it came off the track and there were screws on the floor, a piece of it was bent; I was preparing for the worst,and I had just gone through some major expenses, so I was a little nervous about the bill due to previous bad experiences with garage door companies in Rochester.Jim was prompt, and not pushy, repaired my door left an invoice, I was so happy when I saw the bill.When they say their business is based on honesty and integrity they really mean it!Ill never use a different garage door company again, and when I need a brand new door I will be buying it from Jim Nelson.BB

Mr. Nelson is just the best. Professional, knowledgeable, dependable and a great guy. Ive known him for about 20 years now.

Jim repaired my broken spring but also noticed the struts were comprised and did a professional job repairing. I would recommend Jim for all your garage door repairs.

Great Guy!