I came in to get an oil change recently and it was probably the best experience Ive had. I usually go to the dealer to get any work done, but the last time I was there, they were not the friendliest. I decided to drop into jiffy lube because Ive heard such great reviews. The young lady who completed my services, Katie, was very nice, had a great attitude, and got me in and out faster then Im used to. 5 stars to Katie!!

Oh where do I start? Highly competent and professional. Special thanks to Dominic and crew for finding my problem and getting me an immediate part and fix for my inspection. Also, tires you helped with.. my car is so quieter now.. we dont take our Jeep anywhere else.. Thanks so much, I could go and on but just know we appreciate you and your service ❤ keep up the good work!

Charged me 180 for oil change and new light bulb. Then I found out they actually stole. My good battery for a battery that wasnt even meant for my car. Shame full.. and they had another guy wanting 5 hours for a simple. Inspection. IM WARNING YOU ALL. DONT DO BUSINESS WITH THESE GUYS. THEYLL STEAL YOUR CAR PARTS and replace with old go to anyone but them your better off....

Very quick and perfect service.

I came in for an oil change and inspection. I was greeted by Henri who was very nice and got me right in and started. Dominic and Henri did my oil change quickly. Rick did my inspection and I was in and out in less than an hour for both, with no appointment needed. No one tried to up sell me wipers, unnecessary oil upgrades or air filters that dont exist (which has happened to me before at a competitors location). The price was completely reasonable! I didnt feel taken advantage of, I didnt feel like I was a bother and everyone seemed pleased to help me! Highly recommend and will be getting my vehicle serviced there again in the future. Thanks guys!

Wow, this specific Jiffy Lube is the greatest place to have your oil changed, out of ALL the oil change places!! Highly recommend!!

Very quick and helpful service! Rick answered all my questions and walked me through the visual inspection that was completed. Patrick and Henri performed quick service. I was able to wait in my car and still offered the beverages from inside. Very professional and never had to wait more than 10 minutes to get my car serviced!

Staff was friendly, polite, respectful, and truly made me feel appreciated. No up-selling or pushing, I was completely comfortable with how much I paid; they even honored a coupon just to save me a little extra! Can not recommend enough!

Got me in quick but didnt reset the oil gage and a little pricey . Lets Go Brandon

I bring my fleet to Jiffy Lube and they always take care of me and my vans. Quick, complete and professional service every time I go there. Highly recommend!

Great experience, all the employees were very friendly and professional. I had to wait for an oil filter to come from the part store and they offered me a cold water and coupon! Totally recommend, great job everyone at jiffy lube henrietta! I will be back!

Such a great and easy experience! Henri was so kind, and the service was quick. I have felt disrespected and taken advantage of at other establishments as a woman who doesn’t know a lot about cars, and this was a very different experience- thank you!

I called ahead to see if the shop was doing inspections and was told yes they were doing them. When I arrived the technician told me that they were not taking anymore for that day even when I was there long before their deadline. They apparently had another car in the shop that required all staff members to attend to. Wasted my time driving to shop

More people should know about this place very convenient affordable quick service no wait good customer service ill be going there from here on out

Quick and speedy work. Super friendly guys. Didnt try to upsell me anything, provided a bunch of free maintenance check ups when all I asked for was an oil change. Yeah... I definitely had a very quality experince overall

I was able to walk-in to Jiffy in Henrietta which is an upside! Once there I was greeted by Rick the manager who welcomed my son and I inside to wait for service. I can appreciate the service and timeframe, because my son is 6 and can be impatient. Overall, always a great experience and a customer thatll always share my experiences.

Quick and easy! Theyll always try to upsell other service, but you can always say no. We will definitely be going back again.

Frank, Andrew, and the chill worker with a bandana at Jiffy Lube, these guys killed it on getting me a top quality oili change for my 2012 mini, and even went the extra mile when they notified me of a broken part and replaced it on the spot. Jiffy Lube crew saved the day. Cheers!

Had fantastic service quick and very professional employees. Will definitely be back!

The people here are super friendly, helpful, honest, and efficient. There was also a service elsewhere they were happy to recommend to help me save some money based on my needs/car usage which I really appreciated!

Great place and got me in and out quick. Great prices and people. All good technicians.

Very quick service, got me In as soon as I arrived. Staff was friendly as well. Thanks a ton!

Extremely clean location with VERY friendly and customer-oriented staff.A very impressive experience, I will return

Dominic is a beast. Great customer service, speed, and efficiency.

Great service. Super fast.

It was almost close to closing time and the two guys that did my oil change were friendly knowledgeable so pleasant and funny quick and gave you the best price I definitely will return.

I’ve gone to this location since last October, and they have always provided the best service for me, even last minute things that have come up, they made time and took care of all my needs! Best shop I’ve done business with in over 10 years! Their staff is friendly, and focused on providing the best service for who they are helping!

Shorted me 1.5 quartz and power regulation took over on the highway. Max Speed 35mph.

I typically stay away from big chain service shops, but the Henrietta Jiffy Lube is my one exception. Top notch staff that respects the current global situation and fair pricing for their plethora of services. Next time I need tires I know Im going back to see Bobby and his team.

Love this Location in Henrietta NY, the Manager and the crew are all good professionals. This is now my 3rd visit with 3 different cars. Everything is right on the spot and and some correctly. Not here to take your money but to give you service that is needed. I love how they vacuum the inside of your car and check everything. My goto place and should be your as well.

They did great work good deals

Great experience! The process was super speedy and the service was great. I went in for an oil change but they also filled up my tires, cleaned my mirrors as well as vacuumed my car! The two gentlemen that helped me were also very kind, I was really pleased with the outcome.

Excellent customer service. Before any work is done they talked about everything on the car. Won’t do any unnecessary work. Definitely will be coming back

Super clean, fast and exceptional customer service. Thanks guys.

Bobby always gives me the hook up. He is professional and courteous. The staff here are very welcoming and customer service is on point 👌

I was impressed by the complete check up when I brought my van in for a oil change, so I brought it back to replace a wheel bearing. They were super quick, reasonably priced, and its all fixed. Polite and clean.

Bobby was excellent and got me through service quickly when i needed an oil change and spark plugs done and I was in a hurry.

Upfront pricing and friendly technicians. No appointments needed.

Very happy with my oil change. The staff treated me very well. The service was fast and complete. Very happy I chose to get my oil changed with Jiffy Lube. I will be going back.

No mask on the employee checking me in and opening my car door to scan my VIN. No mask on any employee inside the business including the one taking my form of payment and placing a sticker on the interior of my car. No mask on any customer except my wife and I. No signage requiring customers to wear a mask on the exterior of the building. Not sure why they feel they are exempt from the NYS mask mandate that everyone else has to follow. Oil change was great.

Thank you Jiffy Lube!! I waited almost an hour with an appointment at a competitor down the road for a car inspection. They hadnt even pulled my car into a bay. I left there, drove to you and was in and out in less than 30 minutes! And that included the inspection and an oil change. Thank you!!

Quick service! I will return the next time its 10° and dont feel like doing my own oil

Fast quality service.

It was great and convenient

Been to these guys for a bunch of maintenance and repairs, they always do a great job! Straight shooters. Give them a try.

Adam and Nicole were awesome! So friendly, thorough, and quick. Great customer service! I will definitely continue to use their services going forward!

Had a great experience and quick service!

Fast friendly service. I just have hard time letting other people do work to my vehicle since my husband and i can do it ourselves. Otherwise they did fine.

Fast oil change and new brakes! Offered me a ride if I wanted to go somewhere to wait. Overall great staff and service

Just had a NYS vehicle inspection done here, they were fast, professional, and provided excellent service. The interior was super clean as well as the shop. I really recommend this Jiffy Lube. Thank you!!!

Rude and slow dont waste time and money there

Kenny and crew were quick, courteous, and professional. Highly recommended, 10/10!

Very clean professional and fast service!!

Everything was great with the oil change. When I looked over my invoice it said they performed services that they did not provide during my service.

Quick service. Friendly staff. No complaints. Def recommend

What a great experience I had at this new jiffy lube. Customer service is awesome and the work is thorough!

Always good service at a great price. Quick and easy oil changes.

They were quick and thorough.

Bobby and his crew were great

Kind people, and they do a lot to help me feel safe driving my car. Thanks!

The people here were great! They were super friendly, very knowledgeable, and extremely quick.

Awesome experience very nice and knowledgeable so clean.

Great service!

Quick and professional.

Dont go here for inspection. RIP off!!

Quick, friendly and professional service, clean facility. Got me in and out in minutes and notified me of problems I was unaware of with my front axles.

Quick and easy and right price. Professionals !!!

Wonderful people quick easy and clean

Wonderful Employees!

Terrible people who are extremely misleading. just trying to up sell you on anything they can stay clear of them!

Quick and easy.

Nice job

Great service !

Tried to upsell me

Great service

Very professional and friendly.

👍👍👍👍👍