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Riverside Direct Auto
3195 Motor Cir, Riverside, CA 92504, United States
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Riverside Direct Auto

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Ca
Review №1

Highly highly highly recommend coming to these guys for any used car. I just purchased a car from them and had an unbelievable experience. I was texting back and forth with one of the owners and we basically handled everything that would typically take hours at a dealership prior to me coming in. When I got there you could tell that my car as well as the others in the dealership were in tip top condition and priced incredibly fairly. I maybe spent an hour at the dealership before I was driving off in my vehicle. All around great group who is looking to improve the traditional car buying experience. Thanks guys!

Aa
Review №2

Jamie Rocks this place is great, highly recommended 👌, Got a sweet ride.

ed
Review №3

Riverside Direct Auto was a great experience totally can count on Jamie getting things done and his team also thank you Elliot and Therese you were all great would recommend this dealer to anyone. Nice selection of vehicles as well.Thanks again!!!

Lo
Review №4

Bought an Audi Q7 back in Nov from them, unfortunately only came with 1 key but the team from Riverside Direct Auto worked on helping me resolve this issue and now Im a happy customer!

Ni
Review №5

Good service. Quite quick in the turnaround. Friendly and helpful with the advice 🙂

D.
Review №6

Love my jeep renagade trailhawk.Also, thank you Elliott for not being too pushy of a car salesman.

Pe
Review №7

We’d like to express our sincere appreciation for an Outstanding Sales service to Riverside Direct Auto.For the longest time we have been leasing Mercedes (and still are), but recently had the urge of maybe trying a different Brand. So we decided to look for a fun, cool car and Porsche came to mind. We love new cars but hate the thought of giving away money by paying new car prices plus factoring in new vehicle depreciation.To Elliot, the Sales Manager who helped us with the purchase, Your high level of professionalism and the service were exceptional. We believe that every business is built one customer at a time. And customer loyalty and trust are both earned. We appreciate your utmost professional service, from beginning to end, and made the purchase a breeze.Vehicle- (2018 Porsche 718 Boxster /12438 miles with upgraded specs) Aesthetically and mechanically perfect, low car mileage. The quality, attention to detail and condition are impeccable! Car is absolutely beautiful. Price point is below market value.We can therefore say, the entire experience have been nothing less than exceptional! It was professional, pleasant, unobtrusive, and enjoyable from start to finish. Everyone was courteous- Elliot, Jamie and Therese! Thanks everyone!We highly recommend Riverside Direct Auto and Elliot Barber if you are in the market for a high-end, high quality used vehicle!

Ma
Review №8

Thank you to Jaime and Elliot for making this THE BEST car buying experience.. Never have I ever bought a car that went this smooth... you guys are truly the best, Thank you for everything! Oh and Teresa the Finance girl at Dutton, had a great experience with her as well... and by the way, loved your coffee machine! 👏🏻

Ar
Review №9

Just recently purchased a beautiful 2013 Range Rover sport with low miles. It is in immaculate condition, almost like new. I cannot thank Jamie and Elliott enough. This was the best car buying experience we’ve had. My husband and I had been shopping around for a used luxury SUV since we are expecting our first baby and we were definitely impressed with the vehicles they had to offer and the treatment we received. We initially saw the vehicle on line but were kind of skeptical since we had never really heard of the dealership, but as soon as we arrived we felt at ease and fell in love instantly when we saw it in person. Elliott made the transaction as smooth as possible and definitely got us the best deal possible. This was by far the smoothest and most professional car dealership we have dealt with. Definitely will be purchasing our next vehicle from them and have recommended to all of our friends and family. Thank you Elliott and Jamie for the great customer service. We cannot thank you enough.

co
Review №10

Great experience, bought my car from them, I have been looking for a while and finally found the one I was looking for. Very nice dealership, a must see, the salesman was extremely courteous and not pushy like other dealerships I went too. I will definitely give them a look for my next vehicle, Thanks again.

Bl
Review №11

Outstanding customer service. Honesty and transparency without having to ask- business done right.

Ro
Review №12

I bought a 2017 Jeep Cherokee. The salesman Jamie informed me that they serviced the Jeep oil & filter changed, vehicle washed/detailed, air filter replaced, cabin air filter replaced/cleaned, alignment performed...I decided to check to Cabin air filter to see if it was replaced or cleaned... to my surprise there was no FILTER..I then checked the air filter DIRTY never been replaced...terrible service department..

J
Review №13

Awesome guys. Very helpful. Elliott and Jamie are the people you need to talk to. Psst... love my new car... lol

Ch
Review №14

My husband and I purchased a beautiful low mileage 2013 Mercedes Benz from Riverside Direct Auto. The staff was super helpful and we were both so impressed with the facility as well as the vehicle selection. Thank you!

Ja
Review №15

Riverside Direct Auto (RDA), bringing the Used back into used car sales. Buyer beware is still in good effect here.In an age of internet sales, a lack of transparency, old school sales tactics, and lack of specific knowledge of their inventory is absurd. My experience with this group felt like dealing with a cliche used car sales lot from the 90s. Whether it was the tired tactics (e.g. I need to go talk to the head guy, and get back to you, before making a negotiation decision), or not being able to answer specific questions about the car on their lot (e.g. does not know if the vehicle have braking or suspension options), or lack of transparency (e.g. please provide me a copy of the internal mechanical inspection you mentioned, which was never forthcoming), in all cases RDA failed in my opinion. Even after having the vehicle inspected at my cost, by an independent Porsche dealership, in which the dealer found thousands of dollars worth of repairs, RDA stepped down instead of stepping up. Upon providing the inspection report to RDA, asking for them to either fix the issue, or reduce the price by the amount so that I could fix it, they squandered the opportunity to take the high road, and instead complained about the cost and tried to use this to increase their negotiated asking price on me! My advice, run, dont walk, away from this business. And, anyone interested in purchasing a super clean Porsche 718 Boxster (VIN: WP0CA2A84HS220820) off their lot, feel free to reach out, and Ill be happy to provide my pre-purschase inspection by an actual Porsche dealer, along with the estimated costs, so you know what your buying into.

Ap
Review №16

Beware of this place. They are not upfront or transparent at all. We saw a listing for a a car we were interested in. I called and confirmed that it was still available. My husband then drove and hour and forty five mins to the dealership . He looked at the car and wanted a test drive. While he was driving he heard a noise and asked Jamie the sales person what it was. He said oh it’s just the catalytic converter. Ummm say what ?? He said that they had it looked at the Toyota dealer down the street. That it was fine . Not once was this disclosed when I looked at the listing, the phone call to see if it was available or when my husband arrived and was looking it over . My husband asked what they were planing to do about that issue . Jamie said they were not doing anything and that not taking money off to fix it. Then had the nerve to call around to tell my husband how much just the parts would cost. Why would he do that . Very bizarre and very scam like if you ask me. When my husband asked for the report from the Toyota dealer he said oh sure and went in the back to find it . Then came back and said he didn’t have it. Wasted our time and we’re very shady. They are affiliated with the Dutton Cadillac dealership . They are just as bad . I was furious that out time was wasted driving so far to look at a car that was clearly not sound and would not pass state tests with the very pricy issue with the car. I called over to riverside direct auto and was put on hold . I then called over to Dutton Cadillac to complain. I asked for the sales manager. He was not in. The man on the phone asked if he could take a message. I proceeded to tell him what had just happened to my husband. He agreed that o had every right to be upset and he would feel the same way . He said he would pass the info to the owner. It’s been over 4 days with no one calling to apologize or make things right. Shows how upfront both dealers are . Stay away !!!!!!!!!

Gr
Review №17

Love the fella who runs it.

Information
18 Photos
17 Comments
4.1 Rating
  • Address:3195 Motor Cir, Riverside, CA 92504, United States
  • Site:https://riversidedirectauto.com/about-us
  • Phone:+1 951-687-2022
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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