Easiest to plan to drop it and leave it for a few hours unless you get there really early. They do have a ride service to take you home but we usually drop one vehicle and go run errands in the other! Ride service will also pick you up and take you back there when your car is ready. Tried making an appointment online but site had no appointments to click on for the next couple of weeks-dont think it was working. So, no appt necessary, you can just go in without one. Great service at the desk and if you get The Works for your oil change they will check many items (26?) and give you a report on what they find. Extra benefit...they also wash your car before they give it back! Recommended!

Great service and good deals on maintenance for my explorer.. they sre awesome

Horrible service. I won’t be going back there for anything.

Quick and easy drop-off and pickup for basic service needs!

Mark will be honest with you. Have gone there for years. They have always done the right thing.

Best place and great work always

Do not take your Super Duty Diesel here for service. What should have been a simple oil and fuel filter change turned into a day event and part damage. Take it to the real Ford Service Center and not the Quick Lane which I hear is a contracted service.Ok after 2 hour wait for part, it arrived. I was just told the part is missing the sensor that should be in it. Incomplete parts??? Now I have to wait again for a complete part to be reordered.Saga continues....day wasted...5 hours vested so far with more to come.

Very bad communication, Vanessa did not follow up to pick up my truck after an oil change. Had to wait over an hour to locate my truck and finally leave.

Great place.

Great service

I hate going here.