Large selection, the place just kept going back. Budget friendly recliners, sofas, dining room sets and bedding. If you are looking for higher end furniture this is not the place. Greeted and attended while there.

Whent before they closed and no answer and locked up. Even tried to call and no answerThey did send a thank you card

If you are looking for decent sofas or chairs at reasonable prices both the outlet and the gallery in old Richmond are worth a stop. The gallery is steeped in history and there are tons of historical local artifacts throughout the building. The staff is very pleasant. The outlet though not gourgeous, houses a heap of furniture as well nestled on Sim Hodgin Parkway, the people are exceeding nice there as well. For the old timers, you may know it as the old Auction House. We went to countless furniture stores to find what we were looking for and came away with a three piece set for less than what we would have paid for one couch elsewhere. These are not Flexsteel pieces, they are Ashley, but thats what we wanted. Hi end furniture and our dogs dont go together. We wanted something affordable yet sturdy that we werent going to be upset if they got a scratch or fur on them. Thats exactly what we got and we couldnt be more pleased. Yes they offer delivery although we did not use or need the service.

Very helpful and polite.listen to what I was looking for and took me right to some options.

They had a good size selection on couches and recliners. The Lady was very helpful and very nice. I would recommend this place to check out if your looking for furniture.

Very nice people working there and the prices are reasonable.

We ordered our couch and love seat in November of 2019. After months of calling our sales person, them delivering the wrong furniture on 2 different occassions, we finally picked up our completed order in the last part of June 2020. With all the issues we had with trying to get the right furniture, our sales person Greg promised us a floor lamp to go with the furniture. This was conveniently forgotten about. If you dont mind waiting 7 months to get your furniture, these are definitely the people to go see!!!

Very pleased overall experience 😊

Easy prices and affordable 8)

Best furniture store ever, so many options of every type of furniture you can think of. Awesome friendly staff also. Only place to go for good furniture and prices

Staff were very helpful

Ok experience. Had to wait 4 weeks for delivery and also had to call the store myself to check on delivery. Nobody called to tell me that my order would not be delivered in time and that it would take another 2 weeks before it would ship. Then I was told that they had what I had ordered on the showroom floor (the exact same pieces I had picked out the day I was told I would have to order them) that I could have delivered a few days later. Not entirely pleased with the lack of communication without having to initiate it myself nor the 4 week wait for something I could have had within a few days!

Great prices, helpful salespeople, whimsical environment. Again, the prices are fantastic. Its also worth dropping in just to explore and see all the crazy stuff they have in addition to solid furniture!

Great prices. Very nice and helpful

I originally went to mattress firm just to figure out that they didn’t accept cash because of not keeping change. I left and came to the Richmond furniture outlet and Missy was VERY friendly and helpful. I walked out of the store with a Mattress in a box. I was a little skeptical at first because I had never heard of one. Now I’m very confident that I got the best deal I’ve ever got and I get the best sleep of my life. Thank you so much Missy! I’d send anyone to this store before I would mention anywhere else

I had a great experience the staff was great and knowledgeable. Delivery was quick and polite the whole buying experience was great over all. If I ever need to buy furniture again in the future it will be from here.

Nice place

Staff is always friendly. This is the only place I buy furniture.

Almost too many choices

I stopped in to look at recliners on Thursday evening and was helped by Missy Million. She was very kind and was very knowledgeable about recliners. When I decide to buy I will go to see Missy.

Ive always had a good experience going there the people are really friendly and they are always ready to help.

The greatest furniture store, ever!!

Missy took us right back to what we asked her to look at. Very knowledgeable. No high-pressure sales. Good experience!

Good

Missy helped me find exactly what I was looking for at a price that I could afford! I highly recommend this business!

Really nice lady works there pretty reasonable on prices

Beautiful place to visit. Lots of options.

Great variety in furniture. Lots of options.

Lots to choose from

Good selection. Unfriendly help

Expensive for the quality of furniture!

Excellent products at reasonable prices.

Stopped to see a friend

Great service and very helpful

Great selection.

Very nice lady

Excellent experience!

Always eager to help

Good furniture

Nice place